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Virginia
3 reviews
0 helpful votes
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Michelle id Afi
February 15, 2018

Such a stupid answer i got from this lady
That i cant get 1 year subscription for sling
Bcos i had 1st done with 2 months so they cant provide me for 1 year
Bcos its against the company policey
When i told her to send me the policey she was actually typing i could the kepyad typing sound
Be aware of this this company
We have to change this company

Date of experience: February 15, 2018
Georgia
1 review
0 helpful votes
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Can't access channels that I pay extra for even though they're listed on my account. Hulu Live is a much better option for a complete package

Date of experience: December 25, 2022
New York
1 review
1 helpful vote
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Worst server ever
August 29, 2017

Scam! They charged us $100 without no offer anything. Worst customer service ever! Please never use that service!

Date of experience: August 29, 2017
Tennessee
1 review
0 helpful votes
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If you like horrible steaming and even worse controls this is your perfect solution… Sling is the worst!

Date of experience: July 26, 2021
Minnesota
1 review
0 helpful votes
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NOT WORTH THE MONEY
November 21, 2022

Sling is more expensive than my internet/cable provider. Everything is an add on or extra. Waste of $$.

Date of experience: November 21, 2022
New Jersey
1 review
0 helpful votes
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Free trial is a trap
September 13, 2017

It is a crap. Streaming is horrible. Doesn't work as expected. Their charges are ridiculous. The free links on web work much better than sling

Date of experience: September 13, 2017
Kentucky
1 review
1 helpful vote
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Horrible!
October 22, 2019

6th inning of World Series it switches to wrestling help call routed to Malaysia help operator had no clue what baseball is

Date of experience: October 22, 2019
California
1 review
0 helpful votes
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SLING TV IS A SCAM
June 27, 2018

I subscribed to the sling service specifically to watch the soccer World Cup and I was NOT able to do so due to a technical problem that they were not able to resolve at their end. I got multiple error messages on my iPhone and it did not work on a different device either. The major error I received was 10-100 but there were other errors. I made a big mistake on not trying out first.

I spoke to the customer service and they were NOT HELPFUL to resolve it. Issue was escalated but was still not resolved and I did not get to see important matches. As a result I had to subscribe to another service.

I asked for a refund of my service but was denied in vain. I also spoke to the floor supervisor (John, ID: IUK) and he was unable to resolve the issue and also denied refund. This is totally UNACCEPTABLE. He read the terms and conditions but the terms seem to be a SCAM especially if you are not able to provide the service that I paid for. Hence they should have refund but they denied.

Thank you and hope this helps to not use sling TV to watch World Cup soccer.

Date of experience: June 27, 2018
New Jersey
1 review
0 helpful votes
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Disappointing
January 19, 2024

I've been a sling customer for years. I started off paying only $40 a month. My bill now? $70. Mind you nothing changed and nothing extra was added. They advertise on demand but don't always expect anything on demand to be updated the next day. I'm on day 3 since my on demand has not been updated. As for watching something from the guide that previously aired so you can fast forward through commercials, no you still have to watch commercials because fast forward is not an option. You have to watch at least 3 commercials before you can actually fast forward. They have so many customers and keep increasing their price. They get enough from commercials too. Their customer service is, for a lack of a better word, unknowledgeable. There was a time where for over 2 weeks nothing was updated for previously aired. My shows were dated to be aired in September. This happened in December. Called customer service maybe 5 times in 4 days if not more, and no reps had any idea why this was an issue. And every new rep I spoke with I had to repeat my issue because taking notes for the customer profile or ticket isn't a thing. They all tried to get me to do the same steps I already tried hoping it would fix the issue instead of escalating the ticket further. I was told it would take days for it to be escalated. So I either had to watch my shows live or wait until the next day for it to be available on demand, maybe. There's always been days where sometimes channels don't even work or load. And don't expect any compensation for the issue that occur on their end and interferes with your time. This service has been nothing but disappointing and frustrating.

Date of experience: January 19, 2024
Indiana
1 review
0 helpful votes
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Worst service ever
July 6, 2023

Never works when you really want it. Technical issues all the time. Nol price and even free is not worth the hassle.

Date of experience: July 6, 2023
Oklahoma
4 reviews
6 helpful votes
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This UI is horrible, this is not user friendly AT ALL. I have used Hulu Live, Fubo and YouTube TV and this definitely does not compare. It is clunky, harder to navigate and is slow when you push buttons there is a delay before it reacts I am using it on a Roku, (my internet speeds are 320 down and 29.2 up so it isn't that) the DVR isn't recording things I have entered. I thought I might switch to this to save some money but I don't think I have the patience to use this subpar service especially after the rate increase sling just had. I truly feel cheated paying $10 bucks for this, I wasn't joking in the headline. I used sling over a year ago and quit because it was horrible, I figured they may have cleaned things up (clunky dvr, and garbage UI) and were now a premium service since how they charge a premium price, boy was I wrong. I can't wait to get rid of it, I wished I would have only signed up for a 7 day trial because I probably won't use it and can't wait to get rid of it! I would rather have free Pluto than this, it doesn't have dvr but has a better UI and is lots easier to navigate and it is free. Pitiful

Date of experience: February 11, 2021
Texas
1 review
0 helpful votes
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Terrible Business model
February 21, 2023

-hard to get ahold of a physical person
-no refunds
-emailed proof of cancellation and still billed us

Date of experience: February 21, 2023
New Jersey
1 review
1 helpful vote
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Worst service EVER
October 25, 2017

Just thrown off the WORLD SERIES in the 8th inning of a tie game! I contacted support and they told me, "Yes, Fox decided to pull the game from Sling.' DON'T DO IT! They totally suck.

Date of experience: October 25, 2017
Ohio
1 review
1 helpful vote
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After 2 and one half day of poor service I cancelled sling and they refused to refund me. I was charged $40 dollars. Do not use Sling!

Date of experience: August 7, 2023
New York
1 review
2 helpful votes
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The price is good but the user interface makes viewing so frustrating it is not worth it. That's because there are so many inconsistencies in their listing-how programs are listed, whether one click or two clicks gets you back someplace or not, etc. So you can be watching a show and intend on pausing it. But it boots you out. Now try to find which episode you were watching. Good luck on that one. Say you were watching Episode 14 Season 3 of a show. You find the listing for the show itself. Now you can double click a remote to get the listing of all the episodes... or not. Sometimes the list is there and sometimes it's not. And that is true about everything having to do with Sling TV. See the pic for an example of the inconsistency. Looking for a particular episode. One provides a description of the episode. The other does not. One thing you can count on tho. When you click on any of the shows you are forced to watch about 15 commercials before you get a hint about whether or not that is the episode you were watching. So hunting it down means waiting and watching 15 commercials, finding it is not the one you were watching and trying the next one, again watching 15 more commercials. The system is supposed to have a section that lists "recently watched shows" but that too seems inconsistent. Sometimes the shows you watched show there and sometimes they don't. I've now spent about an hour searching for the show I was watching. I have given up. I will also give up on Sling and find another media venue.The pics are not great examples cause the inconsistency is minor but it is indicative of the entire system. There's no way to predict what a click of the remote will do in terms of your viewing. I'm sure it is related to what field you are in but because there are no manuals or directions and because it is not intuuitive, there is no way to tell where you are many times without clicking, etc. Too frustrating to deal with.

Date of experience: July 20, 2020
Illinois
1 review
0 helpful votes
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Very deceiving website. Very slow even with a powerful internet. Full of ads. Channel lineup weird. I paid for a year watched only for 2 days

Date of experience: October 12, 2022
California
1 review
0 helpful votes
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Ads. Ads. Ads.
March 20, 2022

You want to watch a show, but instead you get to watch ads. Endless ads. Ads. Ads. Ads. Ads. Show? No, more ads.

Date of experience: March 20, 2022
Wisconsin
2 reviews
20 helpful votes
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This is a good start.
November 30, 2015

I'm a recent cable cutter. I dropped my satellite TV subscription after completing the contract. One of the things that frustrated me about cable packages is the number of channel in the 150 or 200 channel super mega package that we never ever watch yet pay have to subscribe. You can choose them a la carte.

I put up an antenna and decided to stream everything else. Many, many cable TV stations like ESPN offer the ability to stream their live content over the internet. BUT you can only do this if you subscribe to a cable or satellite provider. Well... if I have cable, why would I want to stream this? (rain fade, away from home with only my phone, etc.) But really! This whole TV thing is quite a racket.

Sling.tv provided a way for me to subscribe to ESPN and a few other channels without buying an expensive programming bundle or a two year contract. For $20/month, I got a few stations I would normally watch without being burdened by a contract. It seemed a pretty good deal. Their app works with a few devices including Roku and ChromeCast. A complete listing of stations and devices can be found on their web site.

It doesn't work on my Apple TV (go figure). It seems if Apple doesn't offer it on iTunes, you can't play it on your Apple TV (partly true but mostly sarcasm). I find this Apple exclusionary practice frustrating. I like the $20/month with no contract terms.

The catch, if you have several TVs and several devices, you can only watch on one device at a time. So, if I'm watching ESPN and the missus wants to watch HGTV on another device. ESPN goes bye-bye. If I watch CNN on my iPhone and she's at home watching A&E, her program is interrupted. If you want viewing on more than one devices simultaneously, you need multiple subscriptions at $20 each.

Watching NFL games via ESPN/Sling.tv stream was frustrating and sometimes unbearable. I have a 60MB internet connection yet buffering, pixelation and hiccups occur on various devices. I am not going back to cable or satellite so I find somewhere to watch the big game if it isn't available over the air.

This is a good start but still needs work.

Date of experience: November 30, 2015
Washington
1 review
0 helpful votes
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I looked at slingtv for their ESPN claims for the cfb playoffs. Didn't have it, stole my money $21.50

Date of experience: January 4, 2024
California
2 reviews
2 helpful votes
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Sling TV FREE TRIAL is a scam. I was charged $74.98 after free trial. I called Sling TV, but they refused to refund me. STAY AWAY from this scam Sling TV free trial.

Date of experience: July 7, 2017

Overview

Sling TV has a rating of 1.4 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sling TV most frequently mention customer service, credit card and free trial. Sling TV ranks 332nd among TV Shows sites.

service
193
value
193
shipping
55
returns
107
quality
173
+40