Sling TV

They cut to adds in the middle of the action, and even cut off games before they end. Don't bother with Sling for live sports.

Worst tv ever. Signed up for free trial and half off first month and was charged $45 and refuse to give money back for misrepresentation.

I signed up with Sling Total Package so that I can have access to unlimited sports and kids channels. However, I have not had consistent accessibility to my "SERVICES THAT I PAID FOR" since the first week I have had these services. I have attempted to contact Sling several times in regards to the services that I have not been able to access, but each time I called, I was waiting for over an hour before hanging up. I have had to download other apps; often payment needed, so that I can view "THE SAME SHOWS, GAMES, ETC." that I paid for with this fraudulent company. Today was the final straw! Sling took away all of my sports extras all together! I used to at least be able to see it and even click on it from time to time, but they "LITERALLY DELETED IT". I contacted Sling again today and spoke to a supervisor named Mike ID Number 99IV9. He told me that he knows I do not have the services that I paid for, but they cannot refund me for the services that I did not receive! I told them that I do not give a damn about any of their policies! I did not receive "WHAT I PAID FOR" AND ALL HE DID WAS SAY THERE IS NOTHING HE COULD DO! This is fraud! False advertising! YOU CANNOT CHARGE SOMEONE FOR SERVICES THAT THEY DID NOT RECEIVE! I WILL STOP AT NOTHING TO RESOLVE THIS! BBB ALREADY INFORMED

1. For all of those that say they were incorrectly charged or wrongfully charged... Contact your credit card holder/bank who will be backed by Visa, MasterCard, etc. and have them submit a chargeback on the card for being wrongfully charged. Explain your situation to the bank and make sure they conduct a chargeback... if you really want to teach the company a lesson, do this as they will get bad review from their "merchant" who processes their charges and the merchant may charge them more for the service they provide OR may drop them altogether and they will have a difficult time processing payments if they cannot take payment online via credit card/debit card. When you are on the phone with Sling customer service... tell them to refund your money or you will call your bank to begin the chargeback process and this will hurt their relationship with their merchant. Do not listen to them if they bluf and say you will not be able to complete a chargeback... you are they buyer and you will.
2. I am okay with it so far... took some getting used to though. I do not like when shows disappear while I am in the middle of binge watching them. No warning... I sit down the next night to finish out a season and all of the sudden it is not available anymore. That made me very upset. Also, the shows you can watch and the current season only (normally) with no way to go back and watch the old seasons because they are not available. Sometimes when their IS a current season... only 3 to 5 random episodes will be available so you cant always start at the beginning. Really takes the fun out of binge watching. They may want to renegotiate with some of their contracts to prevent this and take a lesson from Netflix... I understand that you cannot have it all but they also charge $39 for my package with Netflix charging $12. It takes a bit of getting used to so if you go for the trial package... set time aside to explore it to see if it is for you.

Bad coverage of cricket matches, bad picture the picture did not stabilize throughout the day. Fix it! Sling TV

On multiple occasions during the 2022 season, sling ended the viewing session before the game I was watching ended.

I cancelled and they charge an a month that I didn't use once called they didn't want to do a refund

When I purchased sling tv, i was told if I purchase both Orange and Blue packages, I would be able to watch programs on multiple tv's. After a week when I got my second ROKU device, I discovered I could not play ESPN on 2 televisions as told. It is a big lie. When I called back to troubleshoot the issue, I was told that ESPN is a premium channel and only allowed on one tv. If I wanted to play it on tv's, I will have to pay for an additional service. They will not give me a refund. This is the email they sent to me:

Hello Dwight,

We apologize for any inconvenience this may have caused you. Currently, your account has been set to cancel at the end of your current cycle on 2/17/2018 to stop any future payments from being taken.

We are unable to refund the charges on the account to your card at this time as Sling TV is a prepaid service. If you require an exchange for a defective unit, please contact Roku at support.roku.com.

Please let us know if you have any further questions or comments.

Sincerely,
Sling TV Customer Escalations
*******@sling.com

Oh by the way the service is also cancelled.
DON'T GET LIED TO AND AVOID THEM LIKE A HURRICANE!

Worst service i ever had and i thought i already had the worst. Will cancel and crawling back to my cable company

Poor quality. No refund given.
Poor quality. No refund given.
Poor quality. No refund given.
Poor quality. No refund given.

I've had Sling for several years. The payment is posted as Amazon Pay then to my credit card. In April I noticed my bill had increased without notifying me of rate hike. The customer service person (csr) told me I had added channels in February 2023 to include Portuguese channels. Don't speak or read Portuguese nor do I know anyone that does. The csr said I had been hacked and it was my fault that I use a public WIFI. My accounts including Sling are only accessed through my home via my iPad or laptop which never leave home. Refused to give me credit for the 2 months the Portuguese channels were on the account. Csr wanted me to believe that someone got through my motion detection cameras undetected, disabled my alarm system, got past my Doberman, got into my locked safe to get the passwords for my iPad, laptop and account passwords. Then got out undetected. I had called Sling in early February when I started seeing some Middle Eastern advertisements and no mention of the addition of the Portuguese channels. After being belittled by the CSR I found that Sling had been hacked. I filed a dispute with my credit card company. Sling then went and issued a disconnect of my service effective April 29th 2023. Again, called Sling April 5th 2023 where I was assured that no service interruption. Today I see the credit card company reversed my credit as the Sling claimed I had never informed them to cancel. Service was not cancelled by me I only disputed the Portuguese channels. Called Sling again where I was informed to call Amazon as they cancelled it. Not true. Called Sling again where I was informed billing had issued the disconnect and no way to stop service from being disconnected on the 29th. Multiple phone calls and hours on the phone. Csr refused to let me speak to someone else. Please note the CSRs are in the Philippines and English is not their native language. It is sometimes difficult to understand them.