SmartBuyGlasses

I was notified of every step of the process making my prescription glasses. I got them in a timely manner, they were in impeccable condition and my order came with a free eyeglass cleaning kit -bonus. They even sent me the old non prescription lenses that came with the frame (don't know what I'd use them for but they were technically mine). I'm already looking to order more...

I had received my Jackie Ohh's by Rayban with slight damage. After some e-mails i could exchange them for new ones. It took a bit longer to receive them but I am over the moon with my sunglasses and the service was wonderful!

Thanks a lot to the stuff of SmartBuyGlasses for this wonderful and diligent service and extraordinary kind treatment! I am more than happy to have my new glasses! My new order will follow very soon! I wish you every success in the future!

Worth the hassle. My prescription Ray-Bans arrived and were perfect! I saved about $100.00. Shipping was slow and communication was not great. However, I WOULD RECOMMEND to friends/ family. But, if you are replacing your only pair of broken spectacles, this is not the company for you.

Very bad service, i order from them two times and then cancel my order after they confirm me that's in treatment.
I will not check your website again, stop to take people as stupid. I will never be your customer again. All of you say the same stupid reason. And what is mentioned as fast delivery most of the people they don't like.

I ordered a pair of Costas no problem until 2 weeks later when was informed they were out of stock. They were very quick to charge my credit card however it has been several weeks and I am still trying to get a refund. Excuse after excuse. I finally had to dispute the charge with my bank. Still waiting for resolution. Buyer beware!

Good price great delivery and clear web sites would recommend them anytime to anyone. I do not need reminding each time that I need to re order as I am an infrequent user only for tennis and other sports

When the glasses arrived I had to pay extra tolling fees that I had not been sufficiently informed about before purchasing. The site I ordered from was in Norwegian with a Norwegian address, so I assumed that taxes were included in the price as it normally is in Norway. The fact that the product was shipped internationally and would include extra fees should have been more clearly communicated. Will not be buying from this store again.

Lovely & easy to understand WEB site.
The product(s) I need is there and for a fair price to.
Ordering and paying process just works as it should.
Delivery is most often speedy.
I save like 30% compared to my local physical shop.
I like that.

At first I was hesitant to order from the website since it is not easy to locate the company. But then, I read a lot of good reviews and some not so good reviews from this site. So, I decided to give it a try. And I am happy I did. I received my Ray Ban eyeglasses (frame only) in less than 1 week and the item is perfect for me. They even sent email notification about shipping tracking number. Great service.

SCAM! I ordered my glasses four months ago and they still haven't come! I have emailed them many times and they have only gotten back to me a couple times telling me that they are on their way. I have tried to get the charges reversed on my credit card but it is too late! Do not make my mistake and ignore these warning reviews only to be screwed.

The glasses I bought were very well priced and have turned out great. I'm pleased with the product and would buy from smart buy glasses again, with one caveat: the delivery time was quite slow, apparently due to a hold up at customs. Hopefully smart buy glasses will streamline this process in the future a little bit.

To be honest, I am literally stunned to get this type of fantastic service for the amount I paid for 2 pairs of glasses. I lost my glasses last week and went to a few of the UK specs stores in London for urgent glasses. Most of them said they will need 7-10 days. Then I decided to order online. I received my glasses from SmartBuyGlasses in just 4 days! The quality of the glasses is excellent compared to the amount I paid and I would be even happy to pay 5 times more. I would definitely use this website for my future glasses and would recommend my friends as well. Thanks:)

Ordered a pair of Gucci frames with prescription lenses. Other than the rather long wait of a couple weeks during which a couple of progress emails were sent, they arrived exactly as expected with no problems. Didn't use their customer service so can't comment on that. For the price, I didn't mind the wait.

Very impressed with customer service. Timely shipment - arrived exactly as ordered. Unfortunately the frames had a defect that was no fault of SmartBuyGlasses, and their customer service department resolved the issue quickly and professionally.

At the beginning, I was not happy with the prescribed sunglasses I received and complained. After many emails from their customer service, I thought that I received a reasonable explanation on why my lenses are so thick.

But anyway, I think that it can be improved somehow for a better service.

I order 2 pairs of prescription sun glasses and both arrive in the original packaging and in perfect condition. I'm in Canada and didn't have to pay any unexpected fees. They arrived quickly and the tracking system was excellent while I waited. Would recommend this site to anyone.

From the beginning till the end of my purchase and still after I can say only great things about SmartBuyGlasses! Even though my glasses went out of stock, the whole time their staff was very thoughtful regarding my "frustration" and my needs. I just loved that I could check at any minute where my package was. I highly recommend their site.

After my purchase, i did't receive a confirmation straight away, this took a few days. I received my purchase within 3 weeks. I ordered extra thin glass, and i'm happy i did so.
The picture of the glasses on the website didn't show what the sides looks like, so the legs turned to be different than expected, but overall i'm happy.

I placed my money order on 31 Jan. They collected the money from my credit card immediately. Seven days later nothing has happenened, and their customer service number is "not recognised".
Looks like a scam.

I switched to Oasys for Astigmatism and this is the only online shop that had them discounted at all (searched almost ten sites). The lenses are sourced from various regions globally do I was worried about shipping time but actually it came pretty fast, probably faster than the average online contact lens store. Highly recommended!

As we are regular buyers through Smartbuy.com we can only produce positive reactions and confirm that there has never been any topic to discus +/- whatsoever. From this side I wish al the best towards Smartbuy.com

First, they don't honor the "price match", they give you a long drawn out bible of company politics and then deny it. Second, watch out for "sourcing", that is double speak for find the cheapest price on the planet to make even more money from people trying to save a few pennies. Third, they use the absolute worst "carrier" on the planet (227th worldwide) Aramex, you won't believe some of the reviews. They send me a "tracking" number, carrier says not delivered after 4 days. And finally "customer service" lies about where they are located, she tells me Hong Kong when actually they are in Canada. Listen, LISTEN, every time you try to save a penny you spend a dollar. I was warned, and now so are you.