website thubmnail of soccer.com
How would you rate soccer.com?
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Illinois
1 review
0 helpful votes
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I ordered socks
March 10, 2022

My experience was quite good! I ordered 20 pairs of soccer socks and they got here at their projected time frame.

Date of experience: March 10, 2022
New York
1 review
0 helpful votes
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Worst campy
August 24, 2023

If your club is using this as a resource for your jerseys be very afraid quality sucks delivering sucks. Complete rip-off.

Date of experience: August 24, 2023
Australia
1 review
3 helpful votes
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I honestly can't believe how they are still a reputable business. In December last year, I ordered a pair of boots, which I was told would be available to ship by the end of the month. A month goes by, and they still haven't been shipped, I thought it may have just slipped through on their end, so I contacted them asking why? THEY NEVER EVEN HAD THE BOOTS IN STOCK! Okay, I got my refund and life went on.

Fast forward to this week, I need some goalkeeper gloves urgently for a preseason game. I see that they have a great sale on NewBalance gloves so I go ahead and order 4 pairs. Again the website clearly states that the gloves are in stock. I even paid an extra $50 to get the gloves shipped via express shipping to arrive on time. Today I look at the order to see if the gloves have been shipped, and the order hasn't even been processed yet because they have the gloves on backorder and wouldn't be available for another month! The lady I spoke to on the phone sounded like she hated her life, and was one of the worst customer service experiences I've ever had. What I can't believe is that they still have the gloves listed as 'in stock'. Now I'm gloveless for my preseason match, and have to wait a week to get my money back so I can't even buy a different pair if I wanted to! Now I think I've learnt my lesson, absolute joke of a company.

Date of experience: November 17, 2018
Florida
1 review
0 helpful votes
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Makes you wonder
May 29, 2018

Took too long without any feedback on my delivery status. I got my order, but I didn't like wondering if I would or not. Meh.

Date of experience: May 27, 2018
Massachusetts
1 review
0 helpful votes
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Such a waste of time & money. Not sure if they are aware of it & don't care or what, but seems like it.

Date of experience: April 3, 2021
Canada
1 review
2 helpful votes
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Don't ever buy there. This site is a scam. Your will not receive your purchase. All the others comments are scam too. Don't trust.

Date of experience: May 18, 2020
New York
1 review
0 helpful votes
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Great and early!
December 31, 2017

I was also scared that I wont get my order in time or at all, but it came in today! My order came in very early than usual and would recommend again!

Date of experience: December 30, 2017
Georgia
1 review
0 helpful votes
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Do not every buy from them, they do not stand behind their products at all. Horrible customer service.

Date of experience: May 15, 2018
North Macedonia
1 review
0 helpful votes
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They do not deliver the items you pay and of course bad communication in the customer service. Do not waste your time.

Date of experience: December 31, 2019
South Dakota
1 review
0 helpful votes
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0 star
July 24, 2023

Horrible customer service. They lie to please customers. Horrible shipping. The company needs to be totally revamped.

Date of experience: July 24, 2023

Overview

soccer.com has a rating of 1.4 stars from 247 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with soccer.com most frequently mention customer service, credit card and day shipping. soccer.com ranks 131st among Soccer sites.

service
82
value
78
shipping
79
returns
54
quality
65