Stoneberry

Lack of customer service lack of confidence I've been a customer for years and they said I wasn't approved for no credit or nothing. I always made my payments on time $#*! you I will never shop Stanberry can you just lost a $#*!ing customer

They denied my ider because they ant a hard, physical copy, of my lease agreement and it can only be provided via us mail, not through any kind of secured document uploader. It should be against the law, if it's not already, for them to request a copy of my lease agreement. And they had 2 accounts in my name and I only made 1 and they didn't do anything about the other fraudulent one.

I ordered one light weight curling iron from FilthAnd Glam on a buy now pay later credit plan.It arrived late and was no longer needed,so I returned the item in its original packaging.
A week later I was billed $59.00 shipping fee which I felt was an unfair charge for such a light weight item. I later received anothet bogus fee for $85.00 on the late charges. This is an unfair charge. I have kept all my invoices and my return confirmation.They are a money scam and I'll never trust any BuyNowPayLater companies again!

I was a first time customer who purchased a $359 Playstation 5 Horizon game and accessories pack for my son. Item said shipped however after 3 days the package was still never scanned as being picked up. I emailed customer service who assured me everything was good. 3 days later, still not picked. I emailed again with a smug reply everything is ok. Finally a week goes by and Monday I email again, the package was obviously stolen off the dock before FedEx could scan it or FedEx themselves took it. Now the item is out of stock and I'm left with nothing. If the terrible customer service would have acted upon my request immediately I would have my game pack. But no, because stoneberry doesn't care about customers especially new ones. Never ever buying from this place again. Oh. And I have to wait 10 days or more for my money back. Pathetic.

Beware of this company. They have horrible merchandise and poor customer service. Items are way overpriced and the item I bought almost started a fire in my kitchen

I ordered 2 items yesterday to send my best friend for Christmas.The customer service representative called me today asking 100 questions like I am a prisoner and inside the JAIL. She told me the going to check my credit score( for what?). I have 2 jobs working very hard with disable kids. Many many years ago I went for a bankruptcy. Only it's ready expired. What the purpose ordering from them if the put people so down and make you feel like you are piece of s... t?
No people don't order from this company. Please don't allow this asses to put Your down. Keep your chain up! And let's deal with companies who really respect customers! Happy Holidays!

I tough Best Buy has bad reviews but this horrendous, never imagine so many problems with customer
Service. The company or somebody need to read about all of this disappoints, before is too late and the giants make this disappear. Is my opinion thank you.

I'm done with this company. Ordered products weeks ago and they never showed up. Each time I reach out to their customer service team, they are completely worthless and just tell me to wait another week to see if items show up. This order was over $500! Their items are overpriced and cheaply made anyway so they won't be getting any more of my money.

Being in a fixed income I can not afford a lot of things. So I buy from stoneberry and can make payments. I have bought shoes, kitchenware and complete bedroom bedding sets that I normally would not be able to afford. Yes the curtains were a thinner material but I was satisfied and are using them. Thank you for helping this older person out.