StorageTreasures.com

Bought a unit from them for an outragoues price, Price was bid up by a "god" loving storage unit owner and bid up a unit to $6,660. Owner ended up taking out $5000 worth of his own materials before we even showed up. We got trapped in an area with no gate code or cell service until 45 minutes later a guy came back with a gate code, which we informed him of the missing items. Said he would talk to his boss. Back and forth for 2 hours they finally told as, after we had all the items in our trucks that the only way to get a refund would be to put everything back in the unit. Storage Treasures was no help in the situation. Told me I shouldn't have taken anything and notified the facility. Kind of hard to do when you're entrapped without a gate code. Thanks ST, you have been pleasantly unhelpful.

Shy away from this site, there are 6 other sites out there that offer better units. Expect to pay a premium with StorageTreasures.

In nowhere in their agreement is there anything written about this. Just this:

9. Bidders acknowledge that bid rigging and / or collusion is a felony and a violation of the Sherman Antitrust Act. All suspected instances will be reported to the U.S. Justice Department.

Won a storage bin today at Harrisburg speedway storage in nc, Noticed that my invoice was taking to long to appear in my won inbox, so after 2 hours went by I called in to ask what was holding up the paperwork, they told me that I got outbid@ $250. My bid was $250 asked how can i be outbid if I am the highest bidder, there answer was that the server made a proxy decision and gave my bin to somebody else even tough I am the highest bidder! Asked to speak to a supervisor they said he was in a meeting, I said bull$#*!! Your system stole a bin from me and you guys just want me to go away, forget it! More live actions for me,

This company will rip you off till the bitter end! I've had 3 different auctions cancelled after I won them. They still charged my credit card the fees then took them 5 weeks to reverse them. They also charged my card after a owner of a storage unit failed to meet me at there location so I could pay for my unit. It was a self sustained kiosk unit where there are no employees. I explained to storage treasures I had made numerous attempts to pay and collect the belongings and they still charged me and wouldn't reverse the charges. I have yet to but a decent storage unit from them as well. Like previous comments stated from others, these are staged and looked through prior to units going up for auction. Save yourself the time, money and energy and look
Elsewhere or you will regret it too!

I made my account with a credit card, they put a hold on my card for $0.01. No big deal right? Wrong! I cannot make a payment to my card account if there is a pending transaction. It has been pending for 2 weeks. So I am now late on my card payment. Which messed with my nearly perfect credit score (it WAS 829) and charged me the stupid 24.42% interest rate.
1. Charging a penny is useless.
2. It shouldn't still be pending the auction has ended
3. I didn't even win the damn unit
4. The FAQ and support team is by far the most incompetent group of people I've ever felt with, and I live in Kentucky (our entire state is incompetent).

Let start by saying that soon as they did there website make over there has been nothing but problems.
1. If you win a bid and the auction is canceled afterwards which happens more so then not. Good luck trying to get a refund i called at least 7-8 times and demanded my refund. I should not have to go threw all this trouble to get back my own money.
2. SCAM check your credit card they are charing $10.00 a month to be a premium member even if you did not sign up. When i called to dispute this they said i had to have ordered the premium service which i did not. Meanwhile you could hear someone in the background on the phone with the same problem i had.
3. A class action lawsuit should be filed i will be looking into this

Complete shysters unethical business It will not refund your card under any circumstances even after they hit you with fees that were not discussed in amounts that were not discussed and even when you're not the winning bidder on the auction they will still hit your car days later and will not refund it to you under any circumstances do not do business with this company unless you want to pay absorbent fees are not discussed ahead of time on your card even if you don't win

Awful company fraud company they charge buyers fee and deposit fee for what when you still pay cleaning fee for junk got ripped off by a private seller if 400.00 dollars and they said I had to deal with seller there customer service is awful not a honest company ended up with unit with damage broken item not even items that were in pictures total rip off stay away from manager units they are dumps they are trash units private sellers

I won an auction from storage treasures. Upon opening the unit I noticed that there were several items missing and the unit had been searched by management. They claimed that they could not sell ammo and had to remove it, but why was the coat rack searched? And why were none ammo items taken? Also there was a safe inside the unit, the manager told me that he shook the safe and it "felt light and empty". But did not put that in the original description. Was promised a refund several times then ultimately denied a refund. The owner refused to disclose his full name and hid behind his lawyer. Dishonest, deceptive and cheats! Storage treasures? More like storage scammers