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    StyleWe

StyleWe

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Overview

StyleWe has a rating of 3.6 stars from 5,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 18th among Women's Clothing sites.

  • Service
    918
  • Value
    408
  • Shipping
    418
  • Returns
    332
  • Quality
    1657

Proactively asks for customer feedback

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 57.7%
Positive
64
Neutral
13
Negative
34
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Instant Feedback

49,463 reviews

275
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How would you rate StyleWe?
Top Positive Review

“Ms Great”

Carolyn O.
1/18/24

First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response. Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.

See positive reviews
Top Critical Review

“Web Styles don't represent availability”

Shirley S.
4/9/24

StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.

See critical reviews

Reviews (5,152)

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Reviews that mention popular keywords

customer service (910) return policy (220) shopping experience (1244) return label (114) store credit (72) return address (81) clothing store (62) quality clothing (212)
Thumbnail of user shirleys1598
Florida
1 review
0 helpful votes
  • Send Message
April 9th, 2024
Verified purchase
• Updated review

StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.

Service
Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by shipping delay.

Please understand we only accept order after payment is done. You can check with your bank/card company to see if they provide installment paying service, or use the installment service provided by PayPal/Klarna/Afterpay.

Since the item(s) you ordered is presale item, which means that it will require longer preparation time than regular products. You will see a Presale label mark in the cart and in your order's detail page.
You can know more about presale items at our pre order guidance: https://www.stylewe.com/information/pre-order-guidance

Please note the size you ordered is no longer available for other customer, but the product in your order is always under preparation.

Regarding this issue, our representative have sent an email to you with more details, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.

If you need any assistance, please feel free to contact us by chat for quick response or by email at services@stylewe.com. By email we will reply to you within 24 hours.

Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding. We believe that our company will make better progress due to valuable customers like you.

Best regard,
Louisa
STYLEWE

The item I was looking for
November 22nd, 2023
Verified site experience
• Previous review

The item I was looking for - elegant floral dress midi - was no longer available!

Reason I chose this product:

2nd best option, and one cheap deal. Offset by expensive shipping costs

Thumbnail of user elizabethi837
Texas
1 review
1 helpful vote
  • Send Message
April 15th, 2024
Verified purchase
• Updated review

The item did not meet my expectations. I returned on January 10,2024 for a full reimbursement and still have received my refund. Horrible customer service.

Requested a refund. Still waiting.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Customer,

Thank you for your feedback on Sitejabber! We sincerely apologize for any confusion or inconvenience caused by the item not meeting your expectation and the deleyed refund.

We regret that the item you received did not meet your expectations and sincerely appreciate your feedback. We are always striving to optimize our merchandise to ensure our customers have a satisfying shopping experience.

Regarding your question about returning your item for a refund, we would like to clarify that we recently discovered that the processing of your return package was delayed due to it being held by the US Postal Service. In fact, we have not yet received your return package. However, considering this situation, we have negotiated with you on chat to offer you a refund and we are pleased to inform you that this refund has been successfully issued. We recommend that you check the original payment account to ensure that you have received your refund.

If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.

Thank you again for your feedback and rest assured that we will continue to strive to improve our customer service to ensure that you and our other customers have the best possible shopping experience.

Best regard,
Hailee
StyleWe

Good Reviews
January 3rd, 2024
Verified site experience
• Previous review
Thumbnail of user juditht789
Texas
1 review
0 helpful votes
  • Send Message
February 21st, 2024
Verified purchase
• Updated review

I brought a Jean dress that is 3 sizes to big for me. I was suppose to get an email to return it and I have never received the email. So I feel your customer service has treated me poorly and I am stuck with a Jean dress that I cannot wear.

Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear customer,

Thank you for bringing the issue to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.

We have email and 24-7 Live Chat service now. All emails will be responded to within 24 hours. The chat button is in the lower right corner of our website. We always strive to provide prompt and efficient service to our customers.

Upon checking, we have never received your return request. Also, you only have one order on our website and your order only includes 2 sweaters, no jean dress. Therefore, please double-check the website from which you place your order.

If you have other order on our website, could you please provide our customer service center with your order number?

We have sent an email to you today. Looking forward to your reply. If you continue to have issues with the returns process, please contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.

Regarding the size issue, there is a size chart under the product details of each item. If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.

Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.

If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.

Best regard,
Ashley
STYLEWE

Prices changed i will not shop again
January 29th, 2024
Verified site experience
• Previous review
Thumbnail of user kellic220
California
2 reviews
0 helpful votes
  • Send Message
January 29th, 2024
Verified purchase
• Updated review

So I've taken multiple items in to be tailored. So this last time, a shirt that cost me 45.00 ended up costing me 85.00 after alterations. The shirt was HUGE and I ordered a small. It's still too large.
This has happened a few times and it gets pretty frustrating.

The sizes are huge
December 27th, 2023
Verified site experience
• Previous review

The sizes are huge. Just had to take my last purchase to the tailor to have it taken in.

It's been about 5 years since I've bought anything...
November 2nd, 2023
Verified site experience
• Previous review

It's been about 5 years since I've bought anything from Stylewe. I certainly hope the quality is as great as it was 5 years ago.

Reason I chose this product:

They were really pretty.

Thumbnail of user engelab
Michigan
2 reviews
0 helpful votes
  • Send Message
January 26th, 2024
Verified purchase
• Updated review

Unpleasant and dissatisfied with the inability to contact anyone; there's a customer service number that does not work, no matter what time I called. I still have not received my entire order, and the most frustrating part is that is no one to reach out to. How can I possibly reorder or recommend Stylewe to my family and or friends?

Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for the inconvenience you have experienced with our customer service and the delay in receiving your complete order.

Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated. We have email and 24-7 Live Chat service now. The chat button is in the lower right corner of our website. We always strive to provide prompt and efficient service to our customers.

Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping.

In some cases, we may prioritize shipping of ready items to prevent further delays. After checking, the remaining items in your order are hot sale items, they have been delayed before shipping, but we can confirm that they have now shipped. You can check the status of your order by visiting https://www.stylewe.com/order-query. We've also sent you an email today about your order status.

We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.

Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our service.

If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.

Best regard,
Ashley
STYLEWE

Great site, easy to navigate with lovely dresses
December 24th, 2023
Verified site experience
• Previous review
Reason I chose this product:

I hope the products are as awesome as they appear. Prices reasonable too

Thumbnail of user deborahw2577
New York
1 review
1 helpful vote
  • Send Message
January 17th, 2024

I placed my first order in November and received it a month later. The items did not work for me so I followed their return guidelines and requested a return label. After making the request twice I finally received one that looked a little odd so I did a chat to inquire as to the legitimacy of the label…which they insisted was legit. I placed the label on the package and dropped it off at my post office and got a receipt with a tracking number which I checked a week later only to learn that the US Postal Service had confiscated the package stating that the return label was counterfeit. Meanwhile I'm out of my money and had to actually wait again while PayPal disputed it…although I sent them a snapshot of the tracking information. In the end I got the refund less shipping charge which I should have gotten since they didn't even pay for the label and it was counterfeit. I won't do business with them again.

Products used:
Clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear customer

We apologize for any inconvenience caused by the return process and are sorry to hear about your negative experience with our company. We take all customer feedback seriously and strive to provide the best possible service.

Regarding your return label, please understand that we provide prepaid return labels that are legitimate and used by many of our customers without issue. We have received other customers' return packages using our return labels and have not encountered any problems.

Regarding the issue with the US Postal Service confiscating your package, it is an abnormal occurrence and we are currently in communication with USPS to determine the exact reason for this. However, please note that this does not affect your refund as you followed our return guidelines and returned the item(s) to us using the provided return label.

We are sorry if the logistics information of the return package has caused trouble to you. As a gesture of goodwill, we have submitted a full refund, and hope that this resolution is satisfactory for you.

Thank you for bringing this issue to our attention. If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.

Best regard,
Echo
STYLEWE

Thumbnail of user evaa153
Maryland
3 reviews
1 helpful vote
  • Send Message
January 22nd, 2024
Verified purchase

You can't bring them up online and go into your account such as record of your order. Then they want to send you an email to confirm your account in which you get no code. Then you find out that since your order is coming from another country the time difference you may received a reply in another day. It's a site that advertise clothing that is entirely different when you receive it and then it's hard to do a return or exchange. I don't wish anyone to experience what I did for weeks and then I finally get a reply that they will give me 20% of the return. Bull$#*!!

Reason I chose this product:

It was floating around another site I was in

Thumbnail of user carolyno378
Missouri
1 review
0 helpful votes
  • Send Message
January 18th, 2024
Verified purchase

First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response.

Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.

Reason I chose this product:

I love a pretty white dress.

Thumbnail of user heatherq260
Romania
1 review
1 helpful vote
  • Send Message
January 16th, 2024
Verified purchase

I ordered four midi dresses with long sleeves and they were all attractive for daily office wear making me feel professional and well groomed. I wish the sizes were a bit more flexible - with more petite and extra small ranges.

Reason I chose this product:

Good deals and midi dresses available. Shame about no extra small sizes

Thumbnail of user crystalh424
California
4 reviews
0 helpful votes
  • Send Message
January 21st, 2024
Verified purchase

I've had ony positive experiences with Stylewe, even when I had to return something. I love the style options for full figured women and the sizes run true to the measurements provided for each garment. They are not all the same so you have to compare measurements, not just sizes.

Reason I chose this product:

Love the color, was looking for a blouse within this type of collar and cuffs.

Thumbnail of user patriciaj1820
Maryland
1 review
0 helpful votes
  • Send Message
November 15th, 2023
Verified purchase

I've ordered several times from StyleWe. For the most part, I'm satisfied with my purchase. There have been 3 out of about 15 items I did not like, and 1 that was defective. The exchange/return policy is pretty cut and dry. However, customer service is great. I'll continue to order specific things from the sight.

Reason I chose this product:

The products are both professional and priced well. I can wear each selection to work.

Service
Quality
Thumbnail of user annn601
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 10th, 2024
Verified purchase

I recently purchased three items from StyleWe, and two of the items came very quickly. I'm very satisfied with the quality of the items, the brisk price and the ultra prompt shipping service. I can't wait to receive the third item now, so that I can show off my new fashions from StyleWe!

Reason I chose this product:

Personal shopping

Thumbnail of user laurentp3
India
3 reviews
1 helpful vote
  • Send Message
March 7th, 2016

I am really happy for getting my choices on their website as well as they had delivered the same product as it was showed in online portal. So, I can say that StyleWe is one of the best platform for fashion related people(either men or women wear). Thanks to the whole staff of the StyleWe.

Tip for consumers:
Recently, I have ordered a fancy(red) gown bearing order no- 2K109525 and they have delivered the same as it was seen on their online store.

Service
Value
Shipping
Returns
Quality
Thumbnail of user carolb106
Washington
2 reviews
16 helpful votes
  • Send Message
February 15th, 2016

I ordered a dress with the thought that I might have problems, but it is beautiful, well made and fits perfectly. The tracking number allowed me to follow the package and within 3 weeks I had my item, looking exactly like it was pictured. If I had bought this at Neiman Marcus it would have been at least 500.00 dollars because the workmanship is so beautiful. I would order from the same designer in a heartbeat. Maybe other designers have problems that have been stated below.

Tip for consumers:
each designer has their own sizing. make sure you check carefully, because they are not like American sizing

Service
Value
Shipping
Quality
Thumbnail of user reginar123
Mexico
1 review
30 helpful votes
  • Send Message
June 30th, 2020

I was first afraid because I saw some very good and some very bad reviews, but my mom and I decided to order 3 maxi dresses each. Our order took a bit to arrive but the customer service agent (Maggie) that helped us gave us updates on our shipping and we could track our orders easily. We received them here in Mexico and they are beautiful, just like in the pictures we saw online, same colors, and the materials are of good quality :) I would order again!

Thumbnail of user kaye148
California
4 reviews
0 helpful votes
  • Send Message
November 6th, 2023
Verified purchase

I am not curvy like the models, but they have some classy looks that even a stick figure can wear and look good in. The jacket I ordered is classy and will dress up slacks, skirts, and denim, whatever you pair it with, your outfit will look better.

Reason I chose this product:

I love this jacket. Classy

Quality
Thumbnail of user margarett1161
New York
1 review
0 helpful votes
  • Send Message
July 11th, 2023
Verified purchase

I found StyleWe years ago looking for prom dresses for my twin daughters and we loved what we found. I've been coming back, off and on ever since because the clothing is high quality at great prices.

I really have only one complaint: items are shipped in bags that cause everything to get very wrinkled in its travels. It's not a big deal, but it can be a bit annoying.

Reason I chose this business:

Email had clothing I liked

Quality
Thumbnail of user kathleenn888
North Carolina
1 review
0 helpful votes
  • Send Message
July 17th, 2023
Verified purchase
• Updated review

The selection of items was great. Ordering was easy. Im hoping both items are in stock and will get shipped in a timely manner. My first order took at least 4 weeks to arrive. Hope this time is better!

Reason I chose this business:

Unique styles - great selection!

Quality
User friendly
April 29th, 2023
Verified site experience
• Previous review

User friendly - easy to use site.

Reason I chose this business:

Lots of options to choose from. Good prices.

Thumbnail of user yennyf4
Washington
1 review
0 helpful votes
  • Send Message
August 30th, 2021

This website was recommended to me by my best friend, she has been shopping here for a long time, so I also wanted to buy clothes, and I really loved it, the accessories are made of excellent material, they do not look cheap.

Thumbnail of user lornah64
GB
1 review
0 helpful votes
  • Send Message
May 15th, 2021

They promised a nice dress they delivered! There are many stores on the internet that you cannot speak well about, except this one! Everything is perfect. Size, color, very fast delivery. No customer could ask for more. Thanks!

Thumbnail of user eileenm405
California
1 review
0 helpful votes
  • Send Message
August 22nd, 2020

If you like fashionable clothes, this website is worth visiting. They usually have sales and can be cheaper than other stores. Some products take longer to ship, so be sure to check the shipping time.

Thumbnail of user victoriap320
California
1 review
0 helpful votes
  • Send Message
May 25th, 2021

I don't put so much hope on an average website, but this online boutique is great, I bought 2 shirts 1 dress and a pair of shorts and they gave me a small gift (earrings), also the clothes were well made!

Thumbnail of user lydiar127
Canada
1 review
0 helpful votes
  • Send Message
November 4th, 2021

This website has an excellent selection of clothing and the prices are much more competitive than any other website you have visited. Shipping was normal, no problems. I bought many clothes and they were all very well packed. Overall, a very positive shopping experience.

Thumbnail of user chelseas182
GB
1 review
0 helpful votes
  • Send Message
June 17th, 2021

I am delighted with my recent purchase of sandals from this online boutique, they are made in an absolutely beautiful (and very dignified!) Way, but above all, I was impressed by the helpful, prompt and attentive service. The personal touch is greatly appreciated.

Thumbnail of user alices870
New York
3 reviews
2 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Oh my gosh. I had such high hopes and was so dismally disappointed by the trash I received. I ordered 2 dresses and even though I went by their size chart, they were too small. I bought cute green and white shoes and was looking forward to getting the green dress with white daisies on it. JUNK! The fabric was shiny and the flowers didn't line up at the seams. I could have sewn this better with my eyes closed. I figured I was getting a knock-off but I didn't think it would be this bad. SO, SO, SO DISAPPOINTED.
As for the other dress I ordered, it was out of the same crummy fabric. It reminds me of shiny swim shirts. Ick. I have purple shoes and thought they would finish this off nicely. Nope.
Honestly, the fabric for these dresses in nothing like what is shown on the StyleWe site. I love the styles they show, but the quality is substandard and In think constitutes false advertising.
I am already out the cost of shipping. Will they dare to make me pay for the return?

Tip for consumers:
I have not heard back from the company yet. Will update when I do.

Stating something is polyester does not give proper information. Polyester can mean anything from a fine chiffon to to a heavy double knit. Heck, it can even mean "plastic" containers.

Why are companies allowed to use bait and switch with their photos? What happened to truth in advertising? Too much of these cheap and misleading items are causing waste. Waste in packaging, shipping, and overflowing landfills.

Products used:
I used nothing. These were cheap, shiny, thin, ugly knock-offs and the pictures online do not equal what was received.

Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by product quality.

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.The materials differ from every items. You could please kindly visit item's details page and then you will see it.We will try our best to improve our product quality and shipping service to provide you the better shopping experience.

Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. If you choose the size according to the size chart, but the size is incorrect, could please measure them with a ruler provide us with relevant photos?

Your suggestion is valuable to us and we will take it into consideration as we continue to improve.

According to our return policy,customer is responsible for the return shipping fee.

I can't find any order with your name, kindly please provide us your order number or email so that we can check. Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.

If you need any assistance, please feel free to contact us by chat for quick response or by email at services@stylewe.com. By email we will reply to you within 24 hours.

Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding. We believe that our company will make better progress due to valuable customers like you.

Best regard,
Tracy
STYLEWE

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From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.

We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.

We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 8 days

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