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    StyleWe

StyleWe

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Overview

StyleWe has a rating of 3.6 stars from 5,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 18th among Women's Clothing sites.

  • Service
    918
  • Value
    408
  • Shipping
    418
  • Returns
    332
  • Quality
    1657

Proactively asks for customer feedback

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 58.3%
Positive
63
Neutral
12
Negative
33
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Instant Feedback

49,463 reviews

275
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How would you rate StyleWe?
Top Positive Review

“Ms Great”

Carolyn O.
1/18/24

First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response. Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.

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Top Critical Review

“Web Styles don't represent availability”

Shirley S.
4/9/24

StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.

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Reviews (5,152)

Rating

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Other

Reviews that mention popular keywords

customer service (910) return policy (220) shopping experience (1244) return label (114) store credit (72) return address (81) clothing store (62) quality clothing (212)
Thumbnail of user robins245
New Jersey
3 reviews
9 helpful votes
  • Send Message
October 1st, 2017

Waited over 2 weeks for my dress. Sizing was awful, and now they want me to return it to China, are they kidding me? No where on their site is that mentioned. And i'm not totally sure that is even legal. Going to have my lawyer take a look. Total rip off and definitely not worth it!

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Sorry for the inconvenience.

Per checking, you 25% refund is under processing. We will process your refund in one week. Please check your account later.

FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card.

If you run into any issues, please feel free to drop an email to us and we will get back to you ASAP.
And we do hope you will have a better shopping experience with us in the future.

Best regards,
StyleWe

Thumbnail of user jingh5
California
1 review
6 helpful votes
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December 9th, 2017

I bought a dark blue blouse but the quality is very poor and size messed up. The pictures shown on the website are misleading. Tried to return, but it was such a hassle and horrible. They did everything to against a return.Not sure if I will receive money back. This website is simply a scam. BE aware!

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Dear Jing,

We are sorry you are not satisfied with our return solution. Our main fulfillment center is located in China. Majority of our clothes are shipped from our fulfillment center. So our return center is located in China.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.

We would like to offer you a partial refund and keep the item(s)instead of returning the item(s). If there is any sizing issues, you can use this fund to alter the clothes. You can just reply to our email and we will proceed.

To learn more about our store credit policy, please visit
https://www.stylewe.com/information/store-credit-policy

If you still want to return/exchange the package, you can email us for a return label.
Thanks for your patience! Please dont hesitate to email us if you have any questions.

Best regards,
StyleWe

Thumbnail of user christyb19
Nigeria
2 reviews
1 helpful vote
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October 2nd, 2016

I love the design and the finer details on the Floral Embroidered Bomber Jacket. The embroidery works are beautiful on the rear side and enhance the visual appeal. Pair it up with any plain dresses to spice up things a little bit. I am very much satisfied with its quality. Prompt delivery was a surprise for me.

Thumbnail of user paulay6
Maryland
1 review
6 helpful votes
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October 18th, 2017

This is a scam company. I ordered three products that were of semi-decent quality. They arrived in separate packages and extremely late. AND they did not fit. When I requested a return label, I received an email asking if I wanted to keep items and get a small percentage refund. I sent an email stating no thanks, I would like a refund. I received a similar email offering me a little more of a small percentage of a refund. I again said no thanks. They sent me a label for CHINA! The postage would have been over $60.00 to return items. They accept returns to LA, apparently after your first return. Who would be stupid enough to order twice.! Stay away this is a scam. Warning!

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Dear Paula,

Sorry you`re not satisfied with your purchase. Our return center is located in Guangzhou, China. According to our return policy, customer is responsible for return shipping cost and any other related return charges (including possible customs fee). Your refund will be processed after our return center received and inspected the return package.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.If you would like to keep the item(s) and skip the return hassle, we'd love to improve the compensation rate to be either 30% store credit, or 25% money refund.

To learn more about our store credit policy, please visit https://www.stylewe.com/information/store-credit-policy

Please let us know your decision, and we will act accordingly. Your choice of our options above constitutes your agreement to our Terms & Conditions, which MUST not be reneged on.

In addition, we welcome and appreciate all suggestions to improve our products and service.

Thanks for your patience! Please dont hesitate to email us if you have any questions.

Best regards,
StyleWe

Thumbnail of user johna864
Illinois
2 reviews
0 helpful votes
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February 17th, 2021

Black is the only color that I have been filling up my wardrobe since I am very much comfortable with black fabrics. The black casual ruffled A-line midi dress has now become one of my all time favorite evening outdoor wear dress. The ruffled features give incredible demanding posture and convert anybody the cynosure of the party.

Thumbnail of user bonac
New Jersey
1 review
0 helpful votes
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May 16th, 2021

Everything was perfect, the quality of the jacket and shirt, the delivery was fast. The only small problem is the size, almost all of them come a bit large, although better. But I will definitely use it again to order more clothes.

Thumbnail of user donnau658
New York
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

So far shopping, check out and shipping time was great. The items arrived faster than expected. The quality of the clothing was much better than expected and made well. When finances permit, I plan to get much more in the near future. My only problem was delivery. My package was not delivered to me. It was found in the lobby where hundreds of people can take it. I got lucky that there still honest people. That is often not the case.

Reason I chose this business:

Advertisement

Service
Quality
Thumbnail of user sophiam193
GB
1 review
0 helpful votes
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June 19th, 2021

Great easy to navigate site. I have bought a lot in this online clothing store and I always find quality and good service. The range of clothing designs is always changing. I love receiving my packages, I cannot recommend them highly enough.

Thumbnail of user abrilh1
New Jersey
1 review
0 helpful votes
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September 3rd, 2020

I love how easy it is to shop on this website, there are tons of images so you can see what the clothes really look like. There is everything from formal to casual wear with lots of variety! :) I highly recommend it!

Thumbnail of user lilianav6
Honduras
1 review
1 helpful vote
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April 4th, 2017

The dress turned out to be what was advertised in the site, fits good and im overall satisfied with the dress. My only complaint is that a couple of days after i purchased it the dress went on a 50% off sale.

Thumbnail of user adivae
India
3 reviews
27 helpful votes
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October 8th, 2016

I am buying clothes with them for past 6 months.

I bought for my entire family already, and always got exactly what we wanted.

All I can say is GREAT service!

Sometimes it is unbelievable a company can do such a thing.

Service
Value
Shipping
Returns
Quality
Thumbnail of user karinaf49
GB
1 review
0 helpful votes
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October 21st, 2021

The customer service on this website is good and the shipment was made within two weeks and I got what I paid for. I would recommend them to younger girls, who love beauty and pay a lot of attention to their clothing.

Thumbnail of user paulas710
Singapore
1 review
0 helpful votes
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October 14th, 2021

Online ordering was excellent, delivery in these virus times was fast. I liked the email updates that let me know what was going on without asking me where my order was. Wide variety of styles and clothes in my size. Thank you,

Thumbnail of user kendraa
California
1 review
1 helpful vote
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May 2nd, 2016

https://www.stylewe.com/product/embroidered-sheath-mini-dress-2120.html
Its a knee length white dress with black lace work. A boat neck and a ruffle hemline, with elbow length sleeves... But I'd rather it didn't have that blue hem. Any, it is quite excellent. Thank you for a nice service!

Thumbnail of user mariey165
California
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

I gave this online store a chance thinking they're affiliated with Rosewe, I've ordered from Rosewe several times and have never had a bad experience.
Stylewe, on the other hand sent me double of everything I ordered. They said I ordered 2 of every item, I'm 100 percent sure I didn't, I'm very careful with online ordering. I asked to return the doubles, the communication was broken and not straight forward. They gave me an address to mail the items to a warehouse in a neighboring city close by and stated that I'll get a refund when they receive the items. I followed the directions given in the email. Unfortunately that was several months and I never received a refund.

Reason I chose this business:

I shop with Roswe and hope the experience is just as great with Stylewe

Thumbnail of user alysonb11
California
2 reviews
10 helpful votes
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July 10th, 2018

I purchased multiple sizes of dress because I was told they there are sizing issues with Stylewe. I returned 3 dresses via USPS and they claim to have "Never received them in China". I'm out the cost of the dresses plus shipping. This is exactly what I feared.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

We have send you the return label and return instruction. We will process the refund in one week after receiving your return package.
FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card.

Thumbnail of user sigridm7
Sweden
1 review
1 helpful vote
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September 27th, 2020

I ordered a dress on my first order. It took around 15 days to arrive. They told me they are small size clothes, but when I looked at their size chart and ordered according to the sizes they listed, it fit me perfectly and I was very satisfied with the color, style and material! I decided to try another. It was great! I will say that the bra cups seem to be for someone with a flatter chest, but it will work.

Thumbnail of user tlsm1
California
1 review
3 helpful votes
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February 8th, 2019

If something doesn't fit or work out, they offer you 15% on what you spent and it's impossible to return. Not a huge loss if you order one thing but I ordered several. You can't return to address on shipping label. They also ship in several different packages on the same order so, if you manage to get a return label, they make you send several packages to china and then tell you it could take months for them to refund

Tip for consumers:
Sizing is inconsistent because they source from many places. COMPANY IS BASED IN CHINA AND THEY USE THAT AS AN EXCUSE ON WHY THEY CANT EXCHANGE OR REFUND. You are better off going with reputable company in North America.

Products used:
Kept 4 of 11 dresses.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Can you tell me your order number or your registered email so that I can find your order?
If we have received your package, we will issue refund asap.
Looking forward to your reply.

Thumbnail of user flossiem3
GB
1 review
0 helpful votes
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October 21st, 2020

I am a new online clothing buyer and originally was suspicious of the quality and size of the clothes, also that my money would be stolen. However, this online boutique has made it easy for you. All of my purchases have been beautiful and well-made garments and when I just received one that didn't look right, I was given the 100% painless online experience.

Thumbnail of user victoriac886
Canada
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Huge selection; something for everyone. I normally wear size xs; clothing featured does not offer that size so I took my chances on ordering size s thinking that with the low prices I can always have clothing altered. So far, have only needed small, easy alterations which have not costed a lot of money.

Reason I chose this business:

Like the clothing styles

Quality
Thumbnail of user dorisv167
Ohio
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Trying to return item, received wrong color, sent pictures as requested, but company insists color sent it ok. Ordered apricot, received white. Also doesn't fit me. Returning is currently a big hassle. Wondering if I made a big mistake to deal with this company & I am going to lose a lot of money.

Reason I chose this business:

Dress looks just right for occasion

Service
Quality
Thumbnail of user xiorlendyr
GB
1 review
0 helpful votes
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June 27th, 2020

I love my dresses! I can't wait to wear them down, I know I will feel so amazing in them. It is not too expensive and of good quality, the shipping time was excellent and there were no size problems. Plus, the clothes are absolutely to die for! I will absolutely buy again soon.

Thumbnail of user esthern65
Germany
1 review
0 helpful votes
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August 23rd, 2021

They have the cutest styles and are really affordable. And my orders usually arrive the day after ordering, which means I never worry if I need an outfit at the last minute. And I've never had to pay for shipping! I shop a lot online and these girls are definitely one of my favorites.

Thumbnail of user marciar12
California
1 review
22 helpful votes
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June 4th, 2016

I have requested return information for items that I received that neither fit properly, nor were they the quality that I expected. I was told it would take 48 hours to receive the return information and it's been longer. Your photos are deceiving and your customer is the worst that I have ever encountered. Potential buyers, beware of this company. They are not honest people and it is very difficult to correspond with them. I was forced to give 1 star in order to submit. They deserve no stars.

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Hi Maria, as checked, you have submitted return request on all the three orders, we replied you each request within 24 hours, pls check back your email, and I have also send the information how to get fast refund. If there is any further questions, pls feel free to let us know.

Thumbnail of user roseq95
Nevada
2 reviews
0 helpful votes
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November 27th, 2023
Verified purchase
• Updated review

I thought the prices were lower and I really wanted the Yellow Pants with the Navy stripe down the side. The ones I previously ordered are too small! Please notify me when they come in! Petite size 12, please!

Reason I chose this product:

I really wanted the Yellow Pants with the Navy stripe down the side. The ones I previously ordered are too small! Hopefully these yellow pants will match my top.
Please notify me when the yellow pants with the navy stripe down the sides come in!

Quality
I only hope they fit
December 25th, 2022
Verified site experience
• Previous review

I only hope they fit. I am 5'1" 12 Petite!

Reason I chose this business:

Like the clothes I saw while checking my emails.

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From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.

We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.

We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 8 days

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