StyleWe has a rating of 3.6 stars from 5,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 8 days
First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response. Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.
StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.
To my own detriment I did not read any reviews before purchasing. I received the dress I ordered and it was nothing like what was depicted online. Inferior material, poorly made, and did not even remotely fit properly. Could NOT be more disappointed! :( I will attempt to get a refund, but based on other's reviews I am not optimistic.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Pictures of the clothes are only taken from the front which makes it difficult to see how the dresses are cut. The blouse I purchased was differently cut than show in the picture. I requested to return the merchandise and was offered 30% discount but to keep clothes. I returned package and after 4 weeks I am still waiting for refund.
Customer service is absolutely disappointing
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for your dissatisfaction.
We valued your business and we will try our best to help you resolve the problem.
Have you sent it back? If so, pls send us return tracking number to check.
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
StyleWe
I have made several orders on this website and everything is always perfect. The very good website to browse and buy clothes. The only thing that among so many products and so handsome costs a little to choose, I definitely love it. Above all, they have a lot of professionalism and fashionable styles, thank you very much for everything.
I bought a dress which is very beautiful and gorgeous.The quality was incredible for such a low cost.
P. S there is also the option to live chat with the workers there so they took me through all the steps to processing and tracking my order LOL. Talked to a lady called Alice who was very nice and helpful.
I love these designers clothes. They manufacture wonderful clothes, very unique and different. Customer service great, they always respond me ASAP. I just received 5 outfit and fit perfectly. I just order my coat and 4 more dresses, because the style are so beautiful. Size goes very quickly, quality is great. I don't shop in the store no more.
Tip for consumers:
Please send email to Stylewe.com they will answer your question ASAP. I have no problem with return. I love their clothes, quality material, colors. l and how unique they are. I don't shop in Bloomingdales and other no more. Please continue supplies us with beautiful clothes. thank you. SM.
Dear Sandra,
Glad you like it. Hope to see you again at StyleWe.
Ill never order from this company again. If I could rate the quality of the clothing from a scale of 1-10, Ill give it a big, fat 0. I am very disappointed with the quality, and their interpretation of what the item made, based on whats advertised.
My clothing that was ordered was not cheap, and the dress I ordered had the neck of a child. My head would not fit. Who does that?
I wont be fooled again. Ill go back to Saks and be satisfied.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are sorry to know you are not satisfied with your purchase. If you don`t like the items, you can log in your account to submit the return request first.
Size of items from different designers differ. Pls do click size icon"S, M, L"to check BWH of item itself. You can also click "SIZE GUIDE" to check the BWH details.
If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
Best Regards,
StyleWe
I have made several purchases on this website and your customer service is very nice!
Her clothes are as in the photos provided and her accessories are of high quality. I once bought a skirt and had a size change as it was their fault for providing incorrect information on the website, but they were very kind in letting me return the skirt for a size change and they paid for the shipping as well. By the way, I just bought you a pair of sweaters today :)
I have been the loyal customer for more than 4 years, sometimes put up with delays and sloppiness. During last 4 months I ordered 3 items from my and my husband account. For two of them after 30-40 days struggling with customer service I had to cancel the order. I emailed them several times and ask them to send my order or at least let me know when it would be ready. No specific answer. I had to cancel them. Last time I ordered a final sale item 2 weeks ago. After 2 weeks no update on my order and no shipment information. Maybe I have to cancel again and no style we anymore. I think they are satisfied with their sale and don't need customer satisfaction or even more customers. They don't care at all.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for the delay.
The order was cancelled and you will be refunded in one week.
If you run into any issues, please feel free to drop an email to us and we will get back to you ASAP.
Best regards,
StyleWe
Don't knock it till you try it!
I heard a lot of bad about Stylewe but decided to try it out for myself, knowing its pros and cons after doing the research. The shipping took about 2 weeks as expected and i was very happy with my order. It fit great and the quality was surprising too! I am currently ordering more. I got a beach dress and it was very true to size for me.
Very easy to navigate online clothing store. Very helpful and friendly customer service staff, went the extra mile to help. It made me feel valued as a customer, I really appreciate it. Fast delivery.
No surveys or messages until after the I have received the order. At that point I will be more than happy to review all aspects of my Stylewe experience.
Now that the items have been received, please do not contact me again - not worth it
Could be some excellent clothes today for holiday gifts.
I just bought my first order from this boutique on the recommendation of my best friends, and wow! Delivered a few business days later, all clothing looks exactly as online, fits perfectly and is of good quality. The small gift and the handwritten note were the icing on the cake. Perfect!
So far I have place two order and received it from stylewe.com, and my experience has been awesome. Sometimes, my purchased is not how I expected but overall I've had good experiences with stylewe.com.
Wide variety of clothing. I have very small feet and it is the only place that gives me hundreds of shoe options: I would be lucky to find a pair in another store or in the mall that fits me that are not children's shoes.
Couple of days before I was just searching for a online shopping site for purchasing a dress for my wife on the occasion of Birthday to make her happy, one of my friend recommended me this site to visit & after visiting I was totally satisfied to view the products. Their collections are remarkable and among them I purchased a cropped tops which was fabulous and also fashionable.
I have had great shopping experience with them. The dresses are amazingly fashionable and I've bought 4 already. I'm really glad I found this website and I will continue buying here. They indeed have amazing selection of dresses!
My first time ordering from stylewe, I was thinking that cheap prices may mean a lesser quality product, but to my surprise, the material is top quality, with true to picture patterning and the sizing was very good.
I bought a bag here, it is top quality and goes perfectly with everything. This website also has excellent communication and fast shipping. Very impressed with the packaging and the handwritten thank you note. Exceeded my expectations, I will definitely order again. Everything is perfect.
I should have looked into this website before ordering because the stuff they advertise and the stuff they send to their customers are 2 way different things. Their clothes are crap, quality is awful and sizes are messed up. Very disappointed with this website. Returning is such a hassle and verb expensive. Save your money and time and dont shop at this website you will be sorely disappointed
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We`re sorry you are not satisfied with your purchase and our service.
We have sent you the return instructions and return label by email. If you prefer a full refund, please follow it to mail the items back to us.
If you haven`t returned the item, to help you to skip the complicated return steps and help you not to waste money in return shipping.
We would like to offer you partial refund as compensation. We have sent you message about it.
PLs check your mailbox and get back to us.
Thanks for your cooperation with us to settle this matter.
Have a nice day!
This is a scam company. I ordered two products that were of good quality. However, they did not fit. When I requested a return label, I received an email asking if I wanted to keep items and get a small percentage refund. I sent an email stating no thanks, I would like a refund. I received a similar email offering me a little more of a small percentage of a refund. I again said no thanks. They sent me a label for CHINA! The postage would have been over $60.00 to return items. They accept returns to LA, apparently after your first return. Who would be stupid enough to order twice.! Stay away this is a scam. Warning!
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for the inconvenience.
Our main fulfillment center is located in China. Majority of our clothes are shipped from our fulfillment center. So our return center is located in China.
We have sent you return label attached in the email. Please check it later.
If you run into any issues, please feel free to drop an email to us and we will get back to you ASAP.
And we do hope you will have a better shopping experience with us in the future.
Best regards,
StyleWe
I order a cute dress and they took about 4 weeks to deliver and when it finally arrived it was the ugliest dress I've seen in my life. Definitely not the one that I had ordered. When I try getting a hold of them I never heard back! Don't shop here!
Dear Faride,
Sorry the dress didn't meet your expectation. Please submit a ticket to our customer services at https://www.stylewe.com/account/contactus. We are glad to assist you to resolve the issue.
I always buy clothes on this website! They were one of the first online stores that I know and I have experienced a purchase on the internet, everything went very well, which made me buy more and complete my shopping cart instead of removing items.
Experience counts a lot, basing on my overall experience with stylewe I would recommend this company to anyone, because the shipping and their delivery was really fast, good and reliable and the dresses are of good quality, latest designs with a reasonable price. Highly recommended!
I place my order on 7/31/2019 as as today 8/22/2019 I still haven't received my parcel. I called them but no human answer just a machine telling to leave a message. Well left several messages with my order number but I never got a call back. I also email and no success. Where is my package?! I spent $75.00 for nothing! A RIP-OFF! I felt like someone still from me!
My advice! Don't order from here!
We did reply many emails you sent.
But it seems that you never checked it.
And your order is pre order, so it needs about 15-25 working days to be prepared.
We have already mentioned that in the website.
If you run into any issues, feel free to contact us at any time.
Best regards,
StyleWe
I find the StyleWe website to be extremely misleading! NO mention is made that the return center is in China. Very misleading business practice. Very customary that items purchased online may not fit, and to have a return policy that costs more than the original purchase is abusive to customers. I bought two dresses, and one does not fit. I want to return it for full refund and I've been told OK if I return to China, which is prohibitively expensive.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Our main fulfillment center is located in China. Majority of our clothes are shipped from our fulfillment center.
We have offer other options for you by email. Kindly please check your email and get back to us asap.
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
Best regards,
StyleWe
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry you are not satisfied with our products. Your feedback is very important to us to improve our service and products. If you don`t like the item you received, you can log in your StyleWe account to submit the return request, then mail back the item to us.
After we receive the item, we`ll issue refund for you. Thanks for your cooperation and understanding.
If you run into any issues, feel free to contact us at any time.
Best regards,
StyleWe