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    StyleWe

StyleWe

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Overview

StyleWe has a rating of 3.5 stars from 5,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 18th among Women's Clothing sites.

  • Service
    918
  • Value
    408
  • Shipping
    418
  • Returns
    332
  • Quality
    1657

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 55.6%
Positive
55
Neutral
12
Negative
32
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Instant Feedback

49,462 reviews

275
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How would you rate StyleWe?
Top Positive Review

“Ms Great”

Carolyn O.
1/18/24

First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response. Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.

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Top Critical Review

“Web Styles don't represent availability”

Shirley S.
4/9/24

StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.

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Reviews (5,152)

Rating

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Other

Reviews that mention popular keywords

customer service (910) return policy (220) shopping experience (1244) return label (114) store credit (72) return address (81) clothing store (62) quality clothing (212)
Thumbnail of user deepap2
California
2 reviews
2 helpful votes
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February 22nd, 2018

Sizes are way bigger than US sizes. I ordered size 2 and small and they are all at least twice my size at the waist. This is an updated review. I did receive a phone call and email that due to Chinese New Year, their phones were down. They have promised to process returns and refund all my money. Will update again once I have received the refund.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Sorry, due to Chinese New Year Holidays, the phone service is temporarily off. We received your return request, we have sent you the return shipping label by email. Please follow it to return the item back to us. After we receive the item, we`ll refund you accordingly.

Thumbnail of user mariannem263
Norway
1 review
0 helpful votes
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June 1st, 2020

I had a fantastic and easy payment in this boutique. The site had all the products I was looking for in one place, allowing me to combine shipping in one package. Most of these dresses can't be bought where I live! I feel like it's my lucky day.

Thumbnail of user just1381
Texas
2 reviews
1 helpful vote
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March 4th, 2016

I Ordered two sweaters and a dress the quality is great and they mirrored top designers at prices many can afford. I will order again after my initial test run. Compliments galore from coworkers and the highly informed KNEW and Concluded I was wearing designer.

Thumbnail of user donnam181
Florida
1 review
0 helpful votes
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February 5th, 2017

I am a tall girl and hence I was always after a color block fabric. I know this types of dress can do wonders for me. The elegant lapel long sleeve color block wool blend coat is the ideal dress; I just ordered from the online store of Stylewe. I had the courier packet in less than a week time which was a stunning experience for me. Thanks Stylewe for your prompt delivery service.

Thumbnail of user ivonner28
GB
1 review
0 helpful votes
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June 4th, 2021

From the beginning it was a good online shopping experience. In the end, and after seeing many clothing designs, it was reduced to two dresses. A difficult choice as everything is fabulous. So since this special dress is for a special occasion, I decided to shop here again.

Thumbnail of user walcottn
Wisconsin
4 reviews
1 helpful vote
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March 12th, 2016

StyleWe is one of my favorite sites for purchasing clothes. I don't like buying clothes in big box stores, so online shopping has always been the way to go for me. Style we is pretty incredible, as they have a huge selection of clothes to choose from. The prices are great as well. The clothes I've ordered from StyleWe have always been great quality, and I get SO many compliments. Highly recommended!

Thumbnail of user aides3
Washington
1 review
0 helpful votes
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August 29th, 2020

I came across this online boutique when searching for some dresses online and quickly discovered that it is much more than decently priced clothes. Wide variety of accessories that are difficult to find or much more expensive in a physical store, this boutique is very complete and reliable.

Thumbnail of user mariep538
Sweden
1 review
0 helpful votes
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December 16th, 2021

I've always been fat, tried diets and everything; Nothing worked for me. Shopping was frustrating; the clothes that I liked there were no sizes, those that were sizes, the clothes were classic and boring. Until I found this online boutique; My life changed, I no longer try miracle diets, I simply accepted myself as I am and now thanks to the designs I find here I can wear a look like anyone else. I love their models, their colors, offers, promotions and the best, the prices.

Thumbnail of user tonyac230
Ohio
1 review
0 helpful votes
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January 13th, 2022

What you see on their site is not what you get. The material quality is terrible and if you want to return it, good luck! They also offer you 15% of what you paid plus you have to pay shipping and custom's charge to go back to CHINA. Did not realize it was coming from China. Appeared to be in the US.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.

Stylewe.com is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user jayneh33
Minnesota
1 review
6 helpful votes
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July 2nd, 2018

I spent over 5 1/2 months on my order, it took 8 weeks to receive my order. There sizing was way off, so I wanted to return it, What a joke. Sent several emails back and forth with no resolution. My package was end back on my doorstep because the address that was provided was not deliverable. I lost over $250 dollars. I would not order anything from this company.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

We have not yet received your return package yet.

Can you tell us the return tracking number so that we can help you check the return information on line?

Looking forward to your reply.

Thumbnail of user suzannem174
Canada
1 review
8 helpful votes
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September 20th, 2018

First, it took quite a while to receive one of the 3 dresses I had ordered When I finally received it, the quality was minimal and it did not fit, (even if I had used their size chart.) The return policy is a nightmare. I had to pay the postage to send it back and guess what? They never received it! ( same story in many other reviews). SO, the dress cost me $85, the postage $20 and I keep being told: "We have not received your package" (It was sent July 26,2018).
After the experience of the first dress, I cancel the 2 other dresses and guess what? I had to pay 15% to the company to cancel for the 2 dresses that have never been sent?!? Interesting business policy! It is a fraud to my opinion.
There is no recourse to appeal. I am discouraging anybody to deal with this dishonest company.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

I1628368
1, we didn't charge you 15% fee for cancellation of 2 items, why you say that? We issued you full refund for them.
2, we still not receive the return parcel, so we cannot issue you refund now, as our policy, we only can issue you refund after we receive the return parcel in our return center, can you offer us the return tracking# for checking here?

Thumbnail of user nickic3
Illinois
1 review
9 helpful votes
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June 6th, 2016

This is one of the more unusual fashion sites for women. The information about the sizing is right there with the item. You have to order at least one size larger than US sizes. If you can get over that, their clothes are beautiful and unique. If you do not like an order, they will give you credit for it, and you can get something else instead. I ordered a dress without checking the sizing and it was much too small. They gave me credit for the dress. I was able to order another item and sized it correctly. They will also refund the money, but you have to pay for the return shipping to somewhere in CA.

Thumbnail of user elizabethg1004
Canada
1 review
2 helpful votes
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March 20th, 2021

I have been a long term customer of this company. At the beginning a couple of years ago their clothes were good quality and good sizing. However recently I have ordered from them about 10 different types pf clothes like scarfs, sweaters, dresses. They must have changed their suppliers because I received different clothes what was advertised on the pictures. Quality is horrible and do not represent at all clothes I received. I wanted to return them and I was quoted to ship them to China over 70.00 (I live in Canada). Its more then I ordered. Anyway buyer be aware. Customer service however is very responsive.

Tip for consumers:
don't buy anything that don't have detailed pictures of the gourmet.

Products used:
dresses blouses scarf pans

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user anna651
Jamaica
3 reviews
0 helpful votes
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September 27th, 2022
Verified purchase

It was good. Your service was very professional you made every effort to intercept my package which would have left Canada by the time the box reached. It was successfully sent to the new address I forwarded and just this morning I collected it. Excellent quality I am very satisfied,
I plan to keep shopping with you.
Best regards

Ann Amiel

Reason I chose this business:

I like your fashion. I depart for Jamaica on the 4 of October in the afternoon. Please have a package delivered by Tuesday morning 4th October 2022. Thanking you in advance

Service
Quality
Thumbnail of user fatimas46
New York
1 review
2 helpful votes
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August 14th, 2020

It's been more than a month and I still haven't got my order yet and I didn't even get any updates. They sent me email saying that the package has been shipped but there's no tracking number and no more update on it. It's like they stole money from me. I don't when I'm gonna get package or my many back!

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rimam1
Germany
2 reviews
2 helpful votes
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May 28th, 2016

As summer trends, i was looking for funky Bikini under $50. I found "Green Triangle Nylon Cut-outs Bikini" from here and it is awesome. Just make my summers cool and happy. My product arrived within 14 days and the stuff is very hot. I love green colour. It is my first experience with online shopping site. And it was awesome overall.

Thumbnail of user heidit14
Massachusetts
1 review
19 helpful votes
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January 18th, 2017

Well, I wrote a super review for this site amid scads of bad ones. I had some great experiences until I didn't... when it came to refunds I was told I would receive... I did not get them. I got confused emails from 3 different people. I did get some great clothes, but in the end I got "screwed". Never again...

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Sorry for the inconvenience first. Could you pls provide order number so that we can check for you? Or you can send us an email to services@stylewe.com or chat with us or call us. If you run into any issues, feel free to contact us at any time. Bext regards, StyleWe

Thumbnail of user megang632
GB
1 review
0 helpful votes
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April 18th, 2023
Verified purchase
• Updated review

No items order looked or had the same fabric as advertised. Extremely disappointed as my hard earned money was deceitfully taken by scammers who use outstanding photos to deceive me as genuine customer with false description and enhanced stylish
Photographs. Totally dis-heartening when the goods arrived as they look completely different and oversized.

No response to completed survey and complaints.

Reason I chose this business:

Site gave an impression of good quality and a wide selection of clothes and styles to fool customers.

Very bad business conduct and theft.

Reason I chose this product:

I had several events to attend e.g. job interviews, two funerals.

Service
Thumbnail of user missw50
Miss W. – StyleWe Rep

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

Fantastic Fashion x
February 13th, 2023
Verified site experience
• Previous review
Reason I chose this business:

A wide range of clothes an styles.

Thumbnail of user nancyk1857
Canada
1 review
0 helpful votes
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August 30th, 2023
Verified purchase
• Updated review

2 Items I ordered were not as pictured. I carefully measured and selected the size based on my measurements and matched these measurements to the listed size. The size was fine, but the tops were came out inexplicably shorter in length than pictured or what I had remembered measuring. In a previous order the lovely white denim skirt did not come with a slit at the back which makes it difficult to walk in. My mistake as only the front was pictured. I will not order from you again as I have had less than 50% success with your site.

Reason I chose this business:

The styles are unique and colorful

Reason I chose this product:

These items would be difficult to find in a retail store

Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear customer,

We are sorry to hear that the products you received did not meet your expectations. We apologize for any inconvenience caused by this experience.

Regarding the issue of the discrepancy between the product's length and what you received, we apologize for any confusion this may have caused. We always strive to provide accurate size measurements and descriptions for our products, and we will look into making improvements to avoid similar situations in the future.

Thank you for taking the time to share your feedback with us. We take all feedback seriously and will use it to improve our products and services.

If you have any further concerns or questions, please do not hesitate to contact us at services@stylewe.com. We'll get back to you within 24 hours.

Best regards,
Jules
STYLEWE

Fine thank you
June 29th, 2023
Verified site experience
• Previous review
Thumbnail of user galinaw4
Serbia
1 review
0 helpful votes
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July 25th, 2020

Happy with my first purchase, being an elderly pensioner, I can have a decent, modern and cute wardrobe! Good articles very nodernos. Only once I chose the wrong size, the swap happened like lightning!

Thumbnail of user bv12
Pennsylvania
17 reviews
47 helpful votes
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April 20th, 2017

First let me say that I am a legitimate reviewer. I didn't read their reviews until AFTER I made my purchase, but I'm glad I did. I would have never ordered had I read the reviews first. The blouse I ordered is PERFECT in every way (fit, quality, looks just as pictured). It took about 10 days to get, during which I called the Customer service number. I received a call back about an hour later. Yes, the blouse came from Hong Kong, and it says made in China. There is no sewn-in tag on the blouse, and the "designer" is only listed on the hanging tag that you throw away. This may be problematic for some, but not me. It is VERY well-made and looks great. The packaging it came in is presented very well and is high-end. I cannot speak to return issues that others have had, but I would definitely order from there again.

Service
Value
Shipping
Quality
Thumbnail of user zunairaa
Germany
1 review
2 helpful votes
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May 28th, 2016

Ordered a Medium Evening Zipper Tote handbag 1 and half week ago. Got my dreamy handbag past day. Really very good shopping site. Very polite responsive staff and i found their price kinda low as compare to other marketplaces. Will use in future again. Off course for handbags :).

Thumbnail of user rommaniae
Bangladesh
1 review
3 helpful votes
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July 5th, 2017

My experience with stylewe has always been great, ive purchased about 3 bathing suits from this site and loved every one of them. Yes shipping does take a while but ive learned to be patient seeing as theyre coming from china and i live in America.

Service
Thumbnail of user mandyp10
1 review
0 helpful votes
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June 27th, 2016

I really like the service offered by StyleWe and delivery was also on time. Quality of the product which I have ordered is also amazing. I had to attend a party tomorrow but my job left me with no time to buy new dress, I ordered dress from StyleWe two-three days back which is gorgeous. I am really living this dress. I really like the quality of the product and their delivery on time facility... I recommended my colleagues to place order from this wonderful site.

Thumbnail of user courtneye19
New Jersey
1 review
3 helpful votes
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November 5th, 2017

The pictures are wonderful but the fit and finish are absolutely terrible. Fabrics fel like they are made of plastic and fit? I can't imagine a body they would look good on. My dress had a pattern on a sheer area that looked like a cheap tee shirt painting. Overall very very disappointing. Worst of all returning an item is ridiculous. They won't send return labels and the cost to ship returns is 1/3rd to 1/2 half of the item using USPS which cannot track it to delivery. If you use DHL, FedEx or UPS the shipping is more than the item we bought. I'll never by from china again. Seems like a straight up scam to me. Amazing that google and other search engines don't just shut down their site.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Dear Courtney,

We are sorry you are not satisfied with our service.

Our main fulfillment center is located in China. Majority of our clothes are shipped from our fulfillment center. So our return center is located in China.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.

We would like to offer you a partial refund and keep the item(s)instead of returning the item(s). If there is any sizing issues, you can use this fund to alter the clothes. You can just reply to our email and we will proceed.

To learn more about our store credit policy, please visit
https://www.stylewe.com/information/store-credit-policy

If you still want to return/exchange the package, you can email us for a return label.
As we stated in the return policy, the customers will be responsible for the possible customs fee.
You can check the return policy here: https://www.stylewe.com/information/returns-and-exchanges

Thanks for your patience! Please dont hesitate to email us if you have any questions.

Best regards,
StyleWe

Sitejabber for Business

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From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.

We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.

We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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