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StyleWe has a rating of 3.6 stars from 5,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 8 days
49,463 reviews
First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response. Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.
StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.
I had an incredible experience with these people from this website. Thought I should write a review as people often come here when they have complaints. I expected the order to take some time, but it wasn't too long. The prices are great for the clothes you get. Communication was excellent - they sent me a message to make sure I received my order.
I was intrigued by the various designers on the StyleWe website. I don't know any of the designers, but I happened to click more and more on two, three names whose dresses really appealed to me.
Finally, I went for that beautiful chartreuse dress by Qili. I was nervous about ordering from overseas, and I realized that the sizes changed with each designer. But the sizing chart is very detailed. So I got my measuring tape out and made sure to order the correct size.
The dress is gorgeous, fits me perfectly, and I'm happy about the compliments I've gotten.
The package took about 2 weeks to get here, it was held up in customs for a couple of days. But I was able to track the shipment online. There was no problem.
Very happy with my online order. After an incident with the receipt of a package (the neighbor thought it was his), I immediately contacted customer service who responds in record time. It really is very appreciable. Regarding the quality of the shoes and skirt I ordered, I am totally satisfied.
Please don't waist your money and time on this website. Still waiting for order after almost a month. A blogger I follow showcased a dress from this website so I made the mistake of assuming this website was legit! Wish I had investigated this website prior to making a purchase. Sent many emails- no response! Buyer Beware! Taking it up with my credit card company now.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
If it wasn't for SiteJabber I would never have gotten my money back. This StyleWe company from China, is trying to act like they are here in the USA. They have a horrible language/communication barrier system that they use. Anyway, they held my refund hostage unless I retract my review. So, I never got my dress, they never offered to send another, they never gave me a legit tracking number and in the end (thru SJ) I got my money back. Good for you! Customers who have had success. I'm done with this company that puts on an American front with no means of decent communication. Never heard from them till I placed a bad review.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thanks for your information.
The tracking number is GCL160722ADLE000088 and you can track it here: http://www.ec-firstclass.org/Details.aspx#
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP. Have a nice day!
We ordered 3 dresses. I paid $22 for express shipping and it took 3 1/2 weeks to receive our order. 2 of the dresses were too large. Like other reviews (I sure wish I had read them before ordering), they do not want to give my $ back. They told me they'd give me a 15% cash refund to be used for alterations or a %20 store credit. If I choose to return the merchandise they said they can't tell me how much it will cost due to customs or how long it could take, also due to customs. Soooo... basically we are out $170 for dresses we don't want. Do not use this company! I've never experienced anything like this! They are a fraud. Believe every negative review you've read!
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for all inconvenience.
Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)
Pls note the normal delivery time is 3-5 business days of preparing the orders + 7 to 12 business days for standard shipping (2 to 5 business days for express shipping）
Express shipping does not mean we do not need the 3-5 business days to prepare.
We have already sent you return label. Pls send them back ASAP. If you run into any issues, feel free to drop us an email and we will get back to you ASAP.
Best regards,
StyleWe
I fell for the pictures that were popping up everywhere when I was on the Internet. The quality is worse than a cheap Halloween outfit. It came with raw unraveling edges around the hems. Making it worse is their customer service. I'm trying to return these two dresses and get reimbursed and they're making it impossible. Beware do not order from this company
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for all your unsatisfied.
Most of our clothes are provided by the designer directly. As a new website, Our quality assurance continue to be improved and perfected in the future.
Thank you for your feedback and We will relay your messages to our designers. Your feedback is very important for StyleWe and our designers to improve our products and services.
Upon checking, the refund had sent to your original account.
Please kindly check your account by then to make sure you receive the refund.
We do hope you will have a better shopping experience with us in the future.
If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
I am most disappointed with the ethics of this company. I purchased what I thought was a well made sweater for my 92yr old grandmother for Christmas and mailed it to her in New Jersey; I am in California. When she went to put it on last week she noticed a 4 inch seam on the shoulder was not sewn. I reached out to StyleWe via email asking for an exchange which was well within the 30 window from Christmas. I was told under no circumstance will they accept past 30 days of the purchase date which was early December. I tried to explain the situation with the only purpose of an exact item exchange however, I heard back from 5 different customer service reps answering my inquiry all stating they will not help us. I'm shocked! Apparently they do not stand behind their product and obviously offer zero consideration to help their clients. SHAMEFUL.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for all your dissatisfaction. We reconsider your situation, we have sent you the return instructions and return shipping address. Hope this solution will make you satisfied.
They play the delay return game. All my return items we shipped in an overnight box. They said they only received 2. (How does this happen!?). After 9 emails I they found the items. Now I have to wait 2 weeks for the money Merchandise quality very disappointing. Andrea Nordstrom
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for the inconvenience first. Per checking again, we found that two items were received on 01/07 first and three were received on 01/09. We do apologize for this issue because our warehouse staff would normally scan items when received the returned package, and sometimes they need to do quality control before scanning items into the system and thus there would be some delay. And now your refund is under processing, please wait for the reufnd and check your account accordingly. If there is any issue, feel free to email us services@stylewe.com Have a nice day.
I found new style there. Just loving all of those. And yeah the shipping facility is just awesome. I got my product in just 5 days (international).
Will love to order again in future and yeah highly recommended for women :). I am very impressed. I order 3 XL shorts <3.
This is the worst online shopping experience I have had in years. I ordered over $200.00 dollars of merchandise and within 3 weeks never receive any of them. I tried calling customer service but of course the number never worked. Finally, I was able to chat online with customer service to explain that I have not received my items. She told me they were out of stock and on backorder. I was furious, I ask her why would you continue to advertise items that are no longer in stock and have customers to pay for such items. She claimed they were in stock when I ordered these item. (This is some B.S.) I requested a refund through paypal which took about 2 weeks. I will never ever, ordered from this online store again. We as Americans always wanting to get a good deal from China when we should patronize our own American online stores. YOU HAVE BEEN WARNED.
Tip for consumers:
WARNING, STAY AWAY FROM THIS ONLINE STORE
Products used:
none
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback and we are sorry for the bad experience caused. We do not provide phone call service.
In order to better help with your issue, could you please provide your order number for checking?
I am really happy about my order from this store. Clothes with good quality- look beautiful, no smell, no sticking threads, perfectly sewed. Shipping was fast without no complication. Customer service really helpful, response for question is fast. It is easy to pay for an order, I think everyone can do it. Delivery fast. I have no reason to complain
I recently bought dresses from StyleWe and I was so impressed by the quality of the products. I love how they promote independent fashion designers rather than the big name ones. The dresses I bought were so unique and looked one-of-a-kind. I wouldn't have to worry about bumping into another person wearing the exact same thing! The prices of the stuff they sell are also just right. Ordering was such a breeze and my items arrived way earlier than I expected them to. All in all, a great shopping experience. Will definitely be buying from StyleWe again real soon!
Been burned once by another Chinese jewelry company selling "Tiffanie" and so this time I read carefully. It used to be that you saw Chinese characters somewhere at the bottom of the page. These scammers are getting better but their English give them away. The positive reviews here are written by them too. When I smell a rat I listen to my instinct. The negative reviews here sealed it for me. Thank you all.
Dear Lala, We didn't write the positive reviews. They were all from our customers. We value our customers and service so much. If you have any questions or confusion, Please contact our customer service at https://www.stylewe.com/account/contactus. We will help you to resolve the issue. Thanks for your feedback.
I ordered a dress here less than 24 hours ago and they have already shipped. Incredible variety and exceptional service. I will definitely come back, I expect my order in a few days. For your service and follow-up I would highly recommend this boutique!
High quality blouse and skirt and excellent design. I recommend it, you never know when ordering online what the quality will be like, but I am very satisfied with my order. I bought back a nice shirt that I saw with a seasonal discount.
This online clothing page is always fair, fast and reliable. I have never had a bad transaction. I love the wide variety of clothing, it is easy to deal with if something is not as expected. Always check the offers, I highly recommend them.
I could not be more pleased with the product and service i received! The item was exactly as described. Sizing was accurate and shipping was lightening fast, even coming from an international shipper. I will most certainly use this site again in the future.
Dear Kimberly, Glad you like it. Hope to see you again at StyleWe.
I love this pants. I bought the fleece lined leggings online last winter. I LOVE them so much that I have asked for another one again. So warm and comfortable! He also ordered a velvet dress. I can't wait for my items to arrive!
I have purchased 2 sweaters from this site so far. Such GREAT quality! So many compliments on both sweaters. Delivery was super fast and their customer service is awesome as well. I will purchase more from this site for sure. I definitely recommend Stylewe.com.
Few days back I have purchased a dress for my GF and she loved it very much because of the high quality of product. I also want to mention that in terms of product quality, price, and delivery time stylewe.com is the best one.
I've never purchased anything online this was my first time. I can say that I am impressed with my purchases and I will order from them in the future. Customer service was superb and they are prompted. I am very pleased. Keep up the good work stylewe.
I love this boutique very much. It has everything I want that is actually misleadingly priced. I would recommend it to anyone. The service is really simple and you don't have to pay extra for my email order to be tracked, which is super compelling and useful.
The color of the dress that they sent me is not what they show on their website!
It is impossible to ask for help through online chat and phone call! Because they are not available! I sent them emails and they insulted me!
They have the worst consumer service and I had the worst experience of online shopping with Stylewe.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
How we insulted you?
The precise color of the items may vary depending on the specific monitor, the settings and the lighting conditions. The items colors depicted should only be used as an approximate guide.
Since you mentioned that it has color issue, we ask for picture to confirm. Is that insulted?
If you run into any issues, please feel free to drop an email to us and we will get back to you ASAP.
Best regards,
StyleWe
Buying clothes online here is easy, but trusting an online store that you haven't shopped from before is somewhat difficult. Good thing this is a trusted online store that I found. All of his clothes are amazing in quality. Their service and customer care are simply incredible.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry that you are not satisfied with the item(s).
Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
We have sent you the return label, pls check your email and we will issue refund once we have received the item(s).
Please read the following requirements before mailing out the merchandise:
- Items must be unused, undamaged and in original packaging with all the original labels, ensure that all articles in the package are intact! If not, the buyer is responsible for all incurred fees and no refund will be issued.