StyleWe has a rating of 3.6 stars from 5,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 8 days
First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response. Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.
StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.
Stumbled onto to StyleWe via Facebook ads and tried them out. I have gotten several very amazing dresses and tops and for the most part very pleased. They did ship me the incorrect dress within a large order of mine and in the process of emailing and returning, I passed the 30 day window. So now I am told i can only get a site credit vs. my refund. This is very upsetting as I returned several items that totaled a significant amount. They didn't even want the incorrect dress sent back but I feel at minimum I should get refunded for the money paid for something that was never shipped to me. I hope to resolve this issue and eventually receive a refund since i do like the site and some of the designers that I have figured out the sizing on. If not, it is too bad because without the ability to return items and get a refund, I will shop elsewhere and tell my friends also.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I recently placed order for 2 dresses from this site and when they finally came the quality of the material was so bad, stitching was coming off from every where i sent pictures to their email address to send dress back get the refund, they wouldn't quiet accept on refund and try to negotiate. If the price of the dress is 50$ to 60$ they give refund of 15% and say to fix it with out sending back, i even tried this option and in order to get them fixed tailors are charging more that 30$. I am so done with this site. Will never recommend to anyone.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are sorry you are not satisfied with your purchase. According to our return policy, buyer is responsible for return shipping. So we recommend to keep the item, and we`ll compensate you with partial refund. You can use the money to mend the item at local repair shop.
If you think the compensation is not enough, you can contact us again.
Best regards,
StyleWe
On February 2 2018 - 5 Items order (I paid $25.00 extra for 2 day express Shipping). Received 3 items on February 9 2018.
On February 12,2018 (I paid $53.65 Return Shipping Fee) - 3 items returned(wrong size) & lost in CHINA Postal February 18,2018, more than 30 days ago.
I spoke to Customer Service Representative (KITTY) "Sorry we have not received it yet. We don't know when it will arrive neither. Usually return to China will take a very long time during transit.(Over 2-3 months)".
StyleWe now offering 40% store credit?
On March 29 2018 I finally received the balance of the order.
Now that's what I call express shipping!
Tip for consumers:
Clothing Sizes vary. Small is extra small, Large is Small. "Objects in Rear View Mirror Are Larger Than They Appear"
Sorry that you are not satisfied with our service.
As we checked the tracking number you provided, The return parcel was in transit now. As soon we receive your return package, we will refund accordingly.
According to our return policy, we can only offer refund after we received the items return by you. Pls understanding.
For return policy, you can check here: https://www.stylewe.com/information/returns-and-exchanges
If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
Best regards,
StyleWe
StyleWe is more interested in profit than customer service. I need to return 1 of 2 dresses. StyleWe sends this email: "Since the customer is responsible for return shipping costs and any other related return charges, to help you skip the return hassle, we would like to offer you one of the following..." Other online retailers make retinong items hassle-free, whether I pay for shipping or not. Honestly, I plan to discourage shopping at StyleWe due to their discouragement of me getting my money back-it is mine, after all!
I need a Sunday dress, and have been on StyleWe's e-list for months.
My first shopping experience was great with super savings yesterday & free shipping. Today was not as good because I have to pay for shipping & deals were not as good. I only returned because you sent a coupon discount to my phone. It was hard getting the code #. Maybe, I am just learning. Thanks for yesterday's big savings. Viola
A discount was offered that was going to expire, today.
I have requested a refund from stylewe and after a prompt response that I will hear form the representative to get my shipping label, there is nothing. No communication. I am finding some distressing stories here and on internet about this company not processing returns as promised, or if they process, taking the cloths back and not refunding money. I have received two orders for stylewe and both arrived at a reasonable time are of great quality. One of them is not a material I expected or as it was de
Scribed and it does not look good on me. I have to more items purchased to arrive. I wanted to order more, but at this point I am not buying anything else until I make sure they honor their return policy. Too bad, they are loosing sales by being so unprofessional. So far I do not recommend this company if you think you may need to return the item.
Since I published this review, stylewe contacted me and handled the refund. So I am changing the 2 stars to 4 stars
Dear Julia, I saw that you were talking with us by email and we had relied with return address. I will wait for your return tracking number/copy of return receipt, or a picture of the return package by email. Then we will process your refund in 3 business days.
I order items from Style We for a special event. After a month of waiting, the quality of the product was so poor that I will have to shop elsewhere. In addition the item did not fit and I ordered 2 sizes up!
The return process is horrible. I would have to pay to ship the items back which I think is used as a deterrence to returning items.
Needed formal outfit.
Dear Customer,
Thank you for taking the time to provide feedback on our free shipping policy. Our apologies for any inconvenience this may have caused.
We now provide free shipping when the order amount reaches $129 after the discount. Upon checking, the amount of your order has not reached the free shipping threshold yet. Thank you for your understanding.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.
Best regard,
Ashley
STYLEWE
Advertising is working
Do not purchase from this company if you need anything within 3 weeks. It takes at least a month to receive you order.
Customer no service.
Clothing appeared fashionable.
The app is horrible! It took 5 attempts to place this order. Also shipping charges are ridiculous!
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered a product from StyleWe over a month ago & it's still 'Pending'. I emailed the company 2 weeks after placing my order because they forgot to send me the package tracking number, something they claim to email with every confirmed order. It's weeks later now & still no reply. The product I order was over £60 so I expected much much better service than this. I very much doubt I'll receive my order before the Summer is over & I definitely won't bother using the company again.
It's sad that this is the only way I could see to get them to respond to me
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We have received your message, we can not find the order number you provided, 5 is not an order number, there is no order number is signer data. And we can not locate the order with the the email you provided.
I'm unable to find the "Return/Exchange" button to the right of my order - I've sent 3 e-mails requesting an "authorization" to exchange - not sure why I need an "authorization" to exchange products that don't fit, but that's what it says.
This is now my fourth attempt to get a mailing address to return the items so that StyleWe can refund my money for these 3 items. I've now filed a dispute with PayPal in compliance with my previous comment. >>
If I don't receive this information within the next 3 business days, I will dispute the charge with PayPal and with my credit card.
I did receive a refund for the item that StyleWe indicated was out of stock, but is still on their web site in the style and size that I ordered.
I look forward to your anticipated assistance to return these 3 items and receive a refund for them.
Thank you,
Kimberly
Dear Customer,
As I checked, you still did not submit the request, pls be noted only when this request was submitted, can enable us to issue you a refund later.
I see the email address connected with your this order is <psxoxoxo@aol.com>, if you forget your password, you are welcome to request a password change.
You can see it is under "view order" beside the tracking number (order status) in your "order history".
I will NEVER purchase from StyleWe.com. As a first time buyer I ordered two dresses and the sizes are completely incorrect. The Company refunded the first item, however said they never received the second item. Both were returned in the same package. They kept telling me they couldn't find it. SERIOUSLY?. I would only recommend this company to people I hate.
They must get their employees to write positive reviews. Check the English phrasing! A dead give away!
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi T A,
Sorry for the inconvenience first.
Sometimes if the tag of an item fell off, we will not be able to identify the item even if it is returned. Maybe the item cannot be recognized in this way...
We do value your business and we have processed refund for the second item and refund would be back in a week. (We can expedite if you need)
We do apologize for this inconvenience again.
If you have any other questions, feel free to contact us by email or chat or phone calls.
Best regards,
Serie
StyleWe
I ordered a dress that took over a month to arrive (after the event I had hoped to wear it). Furthermore, it did not fit. (Very unusual since the size I normally wear always fits.) I returned the dress and have been waiting and waiting for the refund. I have the tracking information that it was received and signed for. I tried the online chat, and the person hung up on my before answering my questions. I tried 3 more times thinking we were just accidentally cut off. No luck. Save yourself the hassle and avoid this company. The dresses may look pretty, but it's not worth it.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for all your unsatisfied.
Upon checking, your refund is under processing now. We are so sorry for keeping you wait.
You will get the refund within 24 hrs, Kindly check your account by then.
FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card.
If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
A few years ago, this used to be one of my "go to's" for nice Silk blouses and dresses. A year or so ago I noticed the site changed. It's very cheap with almost no actual photos of the product. It's basically one photo, zoomed in and out. They Photoshop the color and I realized unfortunately they also Photoshop the print onto the clothing, like the flowers and polkadots - they just Photoshop them onto plain shirts, etc. They take from the Internet, these are not products they sell. They just get your credit card number and run. Do not buy from them. I'm attaching an example where they're selling a dress and I recognized instantly that it was A photo of Princess Kate. I looked up princess Kate in a plaid dress and there it was. Yes the site is a scam.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I made a large purchase on this site. They charged my credit card immediately and never sent the items. When I wrote to them they said that I "never placed the order." After submitting my credit card charge, etc to prove my purchase, they finally shipped my order. The items were awful. They look NOTHING like the photos. Horrible fabrics and fit. I wrote to ask how to return the items and they told me to send it back to the address it shipped from. I did that (at my expense) and they never refunded me "because they could not find my order number." I am reporting them to the Better Business Bureau.
Tip for consumers:
DO NOT USE THIS SITE
Products used:
none
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for any inconvenience caused.
As we check, we only find one orde with the order number you provided, and it'ss an unpaid order dated back to 2019. Did you place any other order with another email account? If so, please provide that email or the correct order number so that we can help.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I've never worked with a less transparent ordering process in my entire life. My order for two dresses has been "processing" for well over 7 business days. A full 48 hours longer than promised in their FAQ. I was given a fedex tracking number on day 5 claiming to be originating from a local shipping center, it never moved in the following two days. I was given a EC-Firstclass tracking number today where the package now says it's coming from Guangzhou. Which is fine and no surprise but the failure of the 1st agent to be more transparent about why my product had yet to ship and where it actually shipped from is absurd. So in short I still have no idea if my package has shipped, where it is and if it might ever arrive.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Eva,
We are sorry to keep you waiting, the package was shipped from China, because our fulfillment center is located in China.
When the package is transit to USA, it will be carried by local FedEx. Some packages will also be delivered by USPS.
Please understand we cannot send the packages through FedEx or USPS directly.
If you still run into any issues, feel free to contact us at any time.
Best regards
StyleWe
After waiting over 2 months for the dress I ordered, it arrived hugely defective. The outer layer was at least 6 inches too big from the under slip. I took it to a seamstress and she had to remove the sleeves, take out all the pleating and take it in. I didn't bother with the return because the last dress looked like someone had splattered bleach all over. The run around to get it refunded was not worth it again. Do not order from this company. They take forever and they are not good to their customers.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for your unsatisfied.
Pls noted that all items we sent are brand new.
We have sent you message. Pls check it carefully.
Best regards,
StyleWe
Very bad, as we speak I spent more than $500 for clothes up till now, I have not received all the clothes ordered more than 1month since I ordered. Even some delivered that were meant to be pants and blouses, they only delivered either pant or blouse. This is complete waste of money because if one is not careful you end up not getting what you paid for.
Just kept lying that the clothes have been shipped.
Because clothes look good online
Because they look good online
Dear customer,
We are sorry to hear that you have not received your entire order yet. We have checked and found that most of the items in your order have been delivered, and you have also submitted a return request for the unsatisfactory products.
Currently, there are two products that you have not received yet. One product is still in transit and has not been delivered yet. You can track the status of your order through this link https://www.stylewe.com/order-query after filling in your email address and order number. While the other is a pre-sale item, so it may take longer to ship. You can click this link https://www.stylewe.com/information/pre-order-guidance to learn more about pre-sale products. Thank you for your patience.
We have provided you with a return address, and you can receive a refund after returning the item in accordance with our returns guidelines. If there is anything else we can do to assist you, please do not hesitate to contact us at services@stylewe.com.
Best regards,
Jules
STYLEWE
Did not get everything I ordered, after I complained, that I was going to return the clothes, they sent an email that they are sending the remaining clothes which was a lie because I have not received the remaining clothes, and after pay have started deducting money from my account. If I don't receive the clothes by next week, I will call my bank.
Clothes looks good
Tip for consumers:
I need them to contact me. I have been trying to reach after pay too the number found on the internet is not working.
Products used:
Non because I have the intention of returning everything back to them since they did not meet up with the standard and their promise to deliver the rest of the items.
I am a curvy shaped woman and have ordered clothes that advertise a plus size and once I receive the item - it's a slim cut. An American size XL is a size 16. On this site it's a 12/14. I have a full bosom, and often times items don't allow room. My choices are limited and it's too much trouble to a refund - so I giving away or trying to sell the items. Other than that and the expensive shipping- I love the style. I just wish I could wear more of it.
Because I love fashion FASHION and more fashion and Stylewe is great for the working class women who still like to "slay."
Bought seven dresses from here. 5 for me and 2 for my sister. When I asked them about my order they always responded fast. I got the dresses on time, which was a relief. They are great and there a lot more to choose from on the website. They have quickly became one of my favorite places to shop
Sometimes it usually happens that there are problems when buying clothes online, but the way in which those responsible for the web react is what interests me. As happened to me in Zolucky! The return of my shoes was processed as soon as possible, with the credit in my account and the shipping costs fully covered! Very efficient! 100% satisfied with the service received from this online boutique.
I did my clothing shopping online here and everything was so simple and fast. The descriptions of each item along with the comments of other buyers help me to choose the item I want to buy. Very easy to use and not complicated like other shopping sites. Above all, it is of good quality at affordable and reasonable prices.
At first I was extremely hesitant to place an order, given all of the reviews online and being from Toronto. But I decided to place a small order. My only regret at the end of this experience is that I didn't order more. My order arrived even sooner than on time, the quality of my items was surprisingly good given the price point, and most importantly their support is perfect. Overall, my experience was excellent.
At first I was hesitant to order in Stylewe because of other people's reviews but when I decided to order in a cheap price.The quality of the dresses are fine however it was my mistake to choose size M on some. I could have ordered size S. I will advise to carefully choose your size before you order but the sizing on the website is not confusing, no worries. I will order with Stylewe again!
I have been an avid buyer of this boutique since 2018 and in the last 2 years I have made 14 purchases! From that, you can definitely say how much I love this online store. It is my favorite store because I always end up finding what I like (R. I. P my money... jajaja). It is a unique store that covers a wide range of clothing, shoes, bags and accessories, so I will surely find something to add to my cart.
I have been in conversation with Stylewe for about 2 weeks. I have agreed to remove my review in order to receive a partial refund for my purchase. Lets see if they keep their end of the deal.
Stay tuned...
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are sorry to keep you waiting, we haven`t received your returned package yet. According to our return policy, we cannot issue refund without receiving your returned package. Hope for your understanding. We are still waiting for your return package, once we receive it, we`ll refund you ASAP.
We have been working hard to improve our products and services. Your feedback is very important to us.
If you run into any issues, feel free to contact us (services@stylewe.com) at any time.
Best regards,
StyleWe
I realize that this is a bargain shopping venue so I do not expect designer quality. For the most part StyleWe is good value for money with wearable clothes and a quirky style. However, occasionally the quality of the fabric is very disappointing and the items do not hold up with washing and frequent wear. Some of the synthetic fabrics are cheap looking but several cotton items I bought were attractive and wearable.
Styles look different. Prices very Reasonable
Styles look different. Prices very Reasonable
Easy. Convenient
Heard from a friend goos value for money
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry for all the inconvenience.
Upon checking, we have issued money refund for you, pls check your account accordingly.
If you run into any issues please contact us, we will get back to you asap.
We have over 100 new dresses online and our flash sale starts at noon ET everyday features different designers fashion.
We hope to see you again at StyleWe.
Have a nice day!