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StyleWe has a rating of 3.6 stars from 5,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 8 days
49,463 reviews
First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response. Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.
StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.
My experience with the service of stylewe was amazing I am glad to tell people about it. Ordering from stylewe.com is very easy. Just find what you're looking for and order, their delivery is outstanding and fast.
Props to StyleWe for having unique clothes that expand the boundaries of fashion. They have a very wide variety, so there's something for every woman. What brings me back to this store is its unique style. You won't find these styles everywhere.
This website sells all kinds of clothing options, from shirts and shorts to formal dresses. They have cheap designer clothes always available. They send everything for free in two weeks maximum, very convenient.
The best cheapest online distributor of my favorite beauty products and wacky style enhancers! I will not buy these items anywhere else. It's amazing! Much cheaper than in other stores for the same products!
This boutique has such a large and surprising variety of products that interest me, it is really cheap compared to other places. All my products arrive very fast, I have never had problems ordering more than 10 times!
Learning from some bad experiences of mine, I now review other people's comments and experience before spending my money. Many thanks to this online boutique, they have saved me time, frustration and money, it is definitely the only website that I recommend!
I ordered 2 dresses well in advance for an upcoming event. Delivery was so slow my outfit did not make the event. Size guides are proving to be a bit off. Make allowances for larger Breasted women. Return/Refund policy not within normal shopping practices. Customers should be refunded the dollar amounts spent on orders. You also need to establish a free return system system. Shipping fees on returns often cost more than the order items. Now I'm waiting for my refund. Do Better!
Instead of simply refunding, I was offered links to other return/refund options but All links failed to connect to anything except the shopping site. Very Frustrating!
Have decent fashions for budget conscious shoppers and mature women.
For a Special Event.
Dear valued customer,
We apologize for the inconvenience you experienced with your recent order. We understand that the delivery was slow, and the size guides may not have been accurate, leading to disappointment and frustration.
Regarding the slow delivery, we apologize for any inconvenience caused by the delay. We understand that timely delivery is crucial for our customers, especially for special events, and we take this matter seriously. Our team is working hard to improve our shipping times.
Regarding the size guides, we understand that variations in body type may result in differences in sizing. We encourage our customers to review the size chart carefully before placing an order and contact our customer service team for assistance if needed.
Regarding the return/refund policy, we understand that this can be frustrating. We do offer a hassle-free return policy for our customers, and we will refund the dollar amount of items spent on orders after the items are returned. We apologize for any technical difficulties you experienced with the links provided and will investigate the issue to ensure that it does not happen again.
Regarding the shipping fees on returns, we understand that this can be a burden for our customers. We will consider establishing a free return system to make the process more convenient for our customers.
Once again, we apologize for any inconvenience caused. If you have any further questions or concerns, please do not hesitate to contact us by email at servicec@stylewe.com. We value your business and are committed to providing excellent customer service.
Best regards,
Stylewe
Great processing and billing. No stress.
Had Exactly what I needed.
Easy to navigate interface website with promotional apparel on display. Wide range of styles and fashion accessories always in stock. Quick and easy delivery, I definitely like this online boutique a lot.
I should have read the reviews before placing an order of 3 dresses. I had no idea they were coming from China and now I worry not only about whether they will arrive on time, but more importantly about the quality and if I can get a refund. It looks like there is no number or opportunity to speak with anyone as everything is done by e-mail. I will call my credit card company tomorrow and tell them that the charge is being contested as it looks like this could be a scam. Has anyone else taken that route, or do you think I might luck out?
Dear customer, Can you tell us the order number so that we can check? Please contact our customer service at https://www.stylewe.com/account/contactus or services@stylewe.com. We will help you to resolve the issue. By the way, Our normal delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping). Pls do no call the credit card company, or the refund process will be delayed and we can't issue it once the payment is stopped or frozen. Looking forward to your reply.
I ordered many items, never received complete order and what I did get was incorrect. Poor quality and then they do not respond to emails for returns or correcting orders. I purchase thousands of dollars a year on line I have never experienced such awful service... it's appalling. Really shocked.
Dear Jane s.
Pls do not worry, there are 2 items from your this order under processing, we will process it ASAP.
We are so sorry for our late reply. You can send us message to us here, to give more details about the incorrect item you receive~
You can also tell us which items you want to return, we'd love to send you the return instructions through message.
I wrote a poor review with one star rating about StyleWe on SiteJabber a couple of days ago about their refusal of even exchange an item merely due to the size problem. They responded immediately, apologized and offered me full refund in 3 business days once they get the return tracking number. I welcomed them such a quick action to correct the problem. Lanny S. Was nice and responsible rep. She was the first one quickly replaced the wrongly sent item. It was someone else refused to exchange for a bigger size. I assumed StyleWe has a huge volume of online business, not every time you met some one like Lanny S. I hope they, as a young Chinese company, is learning and improving, gradually adopting the American customer service culture. I wish them continue having more prosperity.
Tip for consumers:
I can't deny the temptation to look up their site for those beautiful online presentations. However, at the end, I still lost my $16 in return shipping over a $64 clothing, lost many hours in frustration, writing the communications, writing the complaints, and running to the Post office... There is no satisfaction on my side. I do not and cannot afford this kind of time and energy budget in my life. I will be careful doing any kind of online shopping. Make no offense to online customers and the
I returned the top I bought as the fabric was much shabbier than in the photo. I haven't gotten a refund and it's two weeks since they got it back. I will NEVER shop with them again and advise any of you not to be fooled by the good reviews, which had to have been written by employees (maybe even at gunpoint). That's what happened when you buy something from China.
Dear Jennifer G.
I see we have refunded you on Feb. 25, pls have a check. Next time, we suggest you email us a return proof for a fast refund~
I'm happy with the dress I ordered. Fabric is good which even included a lining. I like that. Made well. The size fits according to their sizing chart. Those who say theirs didn't fit, make sure you measure yourself and check it against their sizing chart. You can be size medium in USA but their dress measurements could be large or x-large. Shipping comes from China so plan ahead. It takes long as stated estimate time.
Dear Nilda,
Glad you like it. Hope to see you again at StyleWe. We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day！
Just visited StyleWe online shop for the first time and loved it! Wearable high fashion looks and not too expensive. This online store service was really nice and recommendable. Will definitely be going back to order some new fashionable dress.
If y ou are tempted by this attractive site, just be aware that Stylewe does not make returning the item you have received easy. They do not, as do most mail order sites (Amazon, Zappos, Garnet Hill), include a return label with your packing slip. You must send an email requesting it, then they must review your request before emailing you the label, which you print out. This can take 48 hrs. (In my own case, my printer was broken so I had some extra running around to do.) Then I had difficulty finding the proper button to push to take me to their privacy policy and return procedures (required) requiring 2 more email exchanges before I could even submit the request for a return. Then once you have (finally) mailed the package, you must send them a photo of the mailing receipt. I will not order anything from them again.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for all the inconvenience.
But upon checking, the refund has been issued to your account, pls check it accordingly.
We have over 100 new dresses online and our flash sale starts at noon ET everyday features different designers fashion.
We hope to see you again at StyleWe.
Have a nice day!
Shopping from Stylewe was one of my best experiences for online dress purchasing. Website is full of magnificent designers creation, with elegant colors that have great attractions for visitors. I bought a fringed a-line midi dress with short sleeves for my wife that was looking very attractive. Their price is amazingly reasonable that convinced me more to place an order immediately. I didn't feel disappointment because they delivered a good stuff on time. I highly recommend this website. Thank you Stylewe. I'll be back with some other orders asap.
Haven't received shipment... it's been a long time. Not cool, get your act together. If you're a rip off company then you suck as humans and should try harder to be real. If it comes in the wrong size or color then I'll know for sure and return immediately. But it has to show up first.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Tim,
Sorry for late update.
Per checking, your order will be delivered at Mon 3/13/2017 by end of day Fedex. We have sent you the tracking information to you, please keep tracking and hope you can receive it asap.
If you have any issue, you can contact us by sending an email to services@stylewe.com or chat or call us.
Best regards,
StyleWe
Scam. Ordered a skirt that doesn't fit. Going in circles trying to return. All the help resources on line are not clickable - you will never get through to service rep. Says my email doesn't match my order number and can't get any assistance. So frustrating!
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?
Amazing! I have never shopped at this online boutique before, but will definitely shop again. Excellent service and delivery in the agreed time, it's amazing! Now I'm ready for the weekend after this long quarantine! Thank you very much x
Purchased 3 items over a month ago, heard nothing for over 3 weeks. When goods finally arrived there are 2-3 sizes too big from the normal sizing listed. Fabric/quality is absolute rubbish and nothing like the models are wearing advertised on Instagram. Have sent 6 emails requesting a return docket as stated on the returns policy and have been ignored. When a response finally came through it is to offer me 15% off or a store credit NO THANKS! Do not purchase anything from here this is a backyard operation out of China! I am reporting to Chinese authorities should I not get a full refund.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We have sent you the return label, we will issue refund once we have received all the items. We will process the refund in one week after receiving your return package.
FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card.
If you have any other questions, u can message me or drop us an email (services@stylewe.com) at any time.
Easy to use website, styles, customer service, is what I like the most about this online boutique. Cheap express shipping. The dress costs very little, although normal delivery delays from the pandemic are offset by excellent service and price.
Your size clothes is not for the average sized people. Runs very small, I'm usually a 8/10, I bought XXL and it's way too tight on me. However, you do have beautiful clothes, just can't fit. So I am highly disappointed because I loved the dress.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sincerely sorry for any inconvenience and it is regretful that the item(s) can not meet your expectation.
We have sent you return label to your email, pls check and return accordingly.
Items(except swimwear) can be returned for any reasons within 30 days from the delivered date. For return policy, you can check here for more details: https://www.stylewe.com/information/information?information_id=9
If you run into any issues, pls feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
My first purchase consisted of 2 silk tunics. I had some anxiety about the fabric not being as nice as I imagined it to be--sometimes, you never know what will arrive. I'm happy to say that the tops exceeded my expectations in every way! Quality manufacturing; lovely design; beautiful prints, but best of all the fabric was as light, floaty, and fabulous as I hoped it would be. I was so pleased with the items that I've ordered 2 more tunics (mini dresses but I'll wear them with crop leggings), and can't wait till they arrive.
Note: One of the dresses is on back order, so they volunteered to ship it express for free when it becomes available. That's customer service!
Loving StyleWe,
Kimberly
Eugene, Oregon - USA
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Glad you like it. Hope to see you again at StyleWe.