StyleWe has a rating of 3.6 stars from 5,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 8 days
First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response. Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.
StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.
Everything was exactly as described. Everything exceeded my expectations. Beautiful quality clothing. I am officially addicted to this boutique! I can't complain about anything I bought. Super happy with everything. Highly recommended! 10/10 for the website too. Very detailed and useful.
I was nervous about returns but while the communication slow and returns are not easy (log in and say want to return, wait 2-3 days for email with instructions, send pieces back, email proof of tracking, get refunded in 3-5 days) they did actually refund me. And the clothing I kept was totally worth it. So well made. Great cuts. So cheap. Really a fan.
My daughter ordered a dress for a wedding but when she received it, she changed her mind. We followed the instructions for a return and refund, and had no problem whatsoever. I don't understand the reviews who said that returning items was impossible. She received her refund a week after she emailed the tracking information for the item being returned. IN FACT, I have been viewing dresses and will be ordering another very soon. I am sure that the quality of some items may not be what you expect, but be sure to look closely at the clothing fabric, and read the description thoroughly. You can usually tell if it is worth the price.
My daughter made quite a large order from StyleWe website despite our hesitation due to the bad reviews. She ordered about 8 dresses. The fabrics and quality ranged but some were of excellent quality and tailoring. We had no problem arranging returns and having our payment credited back to us.
StyleWe is a great place to buy designer clothes! I love my purchase from StyleWe. Not only did it come in a timely manner, but ordering was super easy and hassle free. The clothes were just as I expected them to be. The colors, sizes, and styles are all true to form. I have bought a Navy Blue A-line Short Sleeve Shirt for me. And that was great. The main thing is that the price is also very reasonable with an awesome quality. They always keep their promise. Fantastic service and products. I will buy again from StyleWe. And obviously they are highly recommended.
My wife's birthday was coming up so I decided to buy her a new dress to wear for our date night. I am not familiar with shopping online but this website made it one of the best feelings in the world. So easy to use and navigate throughout all the styles and designs they offer, which is by far more than I have ever seen. Though that is not even the best of it, the dress actually shipped on time! Which, according to my wife, does not happen very often with other companies. I will definitely be shopping at StyleWe for my wife again.
I hope they enjoyed my $66 because I'm going to tell my story to whoever will listen. I'm sick of these foreign sites who have no standards and lure overly gullible people with prices only to pull one over their eyes. First of all SIZES are always an issue. You can't try it on so you have to guess and you will guess wrong since everything is 3 to 4 sizes off. Next it takes obviously for ever to get to the US. Last but not least forget about returning anything. Doesn't fit? Tough.
You will like me battle the endless email asking you for 'proof' you sent it for ever and no refund will ever be issued.
Save your money.
This really ain't worth it.
You really do get what you pay for.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was at first a little skeptical of Stylewe but have had a great transaction. The dress I received came within two weeks and the quality was well made. I will say that their clothes are on the smaller side so make sure to read each sizing chart and if in doubt size up!
Ordered 3 items according to the size chart, each item was over $70. None of the items fit properly, the sizing is all off. When I contacted about returning, was told returns were on me and had to be sent to Shanghai. I should have read these reviews first. Won't make that mistake again.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We` re sorry you `re not satisfied with our products and service. We`ll wait for your package, once we get it, we`ll process refund for you.
Thanks for your patience to settle this matter with us.
Best regards,
StyleWe
What they claim on their website: https://www.stylewe.com/information/returns-and-exchanges
"If you are not entirely satisfied with your purchase, it is easy to exchange or refund"
Reality is what they wrote when I tried to return:
"Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund or 20% store credit refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth"
20% store credit?!?! Are you kidding me?
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We have email you the return label, pls check your email and return per instruction.We will process the refund in one week after receiving your return package.
FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card.
I've been in the customer service industry for many years and truly appreciate when someone takes their time to take care of me. The team at StyleWe has been amazing; they are professional, thorough, and consistent. I've ordered four separate items so far from the site and loved every single one of them. The compliments I get at work on every item are just amazing. The quality of the clothes, the fit... have all been perfect. I don't necessarily have an average body, so it's rare that clothes fit me easily, especially without trying them on. I am still shocked how perfectly everything has fit. This is definitely a site I would recommend.
The measurements on their site are not the true sizes of the items, and if it does not fit, they credit you 1/4 of what you paid in a wallet on their site. BUYER BEWARE! And try and get them to send you a larger size, good luck. These guys are busy fighting off customer complaints all day long I am sure! Quality is ok, but nothing like the photo's they use to show their products... It is a mock up. I would look around for another site that refunds back to original payment type. Like back to your credit card... What ever, I am out $200 dealing with these people. (USD) Shipping costs are outrageous!
Dear Customer,
As for the size problem, we suggest our customers use measurement for choosing a correct size.
We will refund to your original payment method. Can you email us and confirm us where did you send your return package? Our return address is in U.S. it should not be so expensive.
It was too good to be true. The quality of the fabrics is terrible - uncomfortable, does not breath, and remains wrinkled regardless of attempts to smooth fabric. The customer service is poor, as well. I attempted to return my garments several times with no luck. They got me! I'm stuck with these since I can't return them. Would not recommend and will never buy from them again.
**Following my review, StyleWe contacted me with prompt and helpful assistance to make a refund. Thank you!
Tip for consumers:
Don't get sucked in by the lovely photos.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry to note that you are not satisfied with the items.
Upon checking, we have sent you the return instruction as well as the return label, pls check your email then.
We are so sorry to keep you waiting and we are waiting for your early reply.
If you run into any issues, feel free to drop us an email and we will get back to you ASAP.
Really love how they have a large range of clothing that you can choose from and the site is pretty simple to navigate around as well. Ordered a few dresses and tops and they shipped relatively quickly, so I was quite happy with that. Just be careful with the sizes because they're a little small so I would recommend ordering a size up. Overall customer service was a delight to deal with when I emailed them about their shipping process, since I needed the dresses before I went off to my vacation.
Overall a great experience and would shop here again.
I was going to a formal event and did not want to pay a fortune for a dress I may never wear again. I ordered 5 dresses because I was not sure of the sizes. They arrived quickly, I loved them all. Luckily, only 2 fit really well otherwise I might have kept them all. I returned 3 and got my refund in a week. Not the 3 days they promised but close enough. These clothes are unique and wonderful. Don't expect customer service like Walmart, but more personal and hands on which takes longer.
What's not to love about this website? There is a wide range of clothing to choose from, the dresses are gorgeous and highly flattering, and the quality is exceptional! I've had bad experiences with shipping from other online stores before, so I was surprised at how quickly my items arrived. Excellent and efficient service: I will 100% order again at my new favorite online clothing store :)
This on-line company is terrible to do business with. I ordered 2 blouses that appeared to look very nice on 5/10. They arrived early 6/02. When I tried them, 1 of the blouses was incorrect size! Did not fit properly and did not appear good quality for the pricing, over $50. The other blouse fitted, but the quality was lacking. The trim around the collar was very stiff and scratchy.
It took over 1 week to get the proper return address, back to China!
The package shipped from CA originally! I do not understand why took almost month to arrive? Now, I am trying to get full refund for these items.
Do not do any business with StyleWe! You will be sorry.
Sorry you are not satisfied with our solution for your return request and the quality of the purchase.
Our main fulfillment center is located in China. Majority of our clothes are shipped from our fulfillment center. So our return center is located in China.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a partial refund and keep the item(s)instead of returning the item(s). If there is any sizing issues, you can use this fund to alter the clothes. You can just reply to our email and we will proceed.
To learn more about our store credit policy, please visit
https://www.stylewe.com/information/store-credit-policy
We have stated in the return instructions, the possible duty is paid by buyers, hope for your understanding.
Also after we receive the item, we`ll issue refund for you, we cannot issue refund without having the package.
Thanks for your patience! Please dont hesitate to email us if you have any questions.
Best regards,
StyleWe
I have already made several orders for clothes in this online store, only once was it a controversial case, but everything was resolved easily and without drama. Good prices, fast delivery. Very good online boutique.
The clothing looks so pretty in your photos; but the actual products are less than anticipated. Primarily i am disappointed in the materials. One looked like a parachute material…the others were stiff and not at all soft or fluid. The design of one indicated it was a turtleneck, but turned out to be a v-neck with a separate knitted tube to slide over neck!. Really unhappy with these garments.
So far have not gotten response to indication I’d like to return several items for refund.
Saw your photos…and designs were unique, so I finally decided to buy…some for myself and some as gifts. Very disappointing.
Pretty photos
I had popped on and off the site a few days ago and decided to come back and look for good buys for the younger females in the family for Christmas…but found some good buys for me too!
In the catalog the styles and clothes look great But upon receiving my order the clothes were cheaply and poorly made. Very disappointing. Additionally your return policy is a great big hassle. Needs improvement. I doubt l will be placing any future orders with you..
They were attentive and offered a discount.
Really like your selections and prices
Because they were fashionable.
Really like your selections and prices
I ordered three pants 10 days ago. My order arrived quickly, even sooner than I expected it,. Everything was well packaged and arrived in beautiful, perfect condition. Everything fits like a glove. The quality is outstanding. Stylewe is one of my favorite places to shop.
Lol, it is funny to read the fake reviews this SCAM "company" writes with all these fake accounts... and they manage to do it like al. Oat every day... talk about scam...
This company, as well as pop Julia, Ali express are all the same BS... just stay away... if you don't want a headache for free...
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Can you tell the provide the order number so that we can assist you with your order ?
If you have any other questions, u can message me or drop us an email (services@stylewe.com) at any time.
Thanking the sales agents of this online boutique for their prompt response and excellent customer service. It took her less than 30 minutes to reply to my email with all the information she needed. You will definitely continue to be a loyal and continuous customer.
This has been great service to me. I order few times and all what I want to have the answer was provided right away at my satisfaction. Of course if you order something online, the longer waiting time for preparation your order is always expected.
It's really happy to hang out at Style we website, and the clothes are really fantastic. I am almost considering one of the red dress/coat for wedding. However, the delivery they use, DHL, does not leave the package if there is nobody at home. Customer must contact DHL directly. It is always an international package from China.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Hi, sorry for the inconvenience first. Size of items from different designers differ. Pls do click size icon"SML"to check BWH of item itself. You can also click "SIZE GUIDE" to check the BWH details.
If you are not sure about what size you should choose, you can refer to "FIND MY SIZE" and select your BWH measurements from the drop down list, then you will get a recommended size. Then you will get a recommended size. As for return and refund, we will issue your refund once you provide the shipment tracking number for return. Pls kindly reply to our private message to provide order number and tracking number for return and we will help solve this issue. Looking forward to hearing from you! Have a great day! StyleWe