StyleWe has a rating of 3.6 stars from 5,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 8 days
First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response. Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.
StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.
I m delighted with this online boutique, the courier company had delivered my package to someone else. I sent him an email and without putting any problem directly, he made a credit in my client's space to reorder. They are wonderful! This says a lot about the excellent service.
For the first time I am not stressed at all by my internet purchase here! Because I know that the shipping service of this online boutique is amazing and I will have the dress in no time! Also, his size 6 clothing is a fairly small brand, so all of his divine dresses fit me well and save money because there is no tailor involved. Plus, the uniqueness and wide range of styling options give me plenty to choose from! It took me less than 5 minutes to find the perfect dress and order it. Free from worry!
I know I will quickly become addicted to this store, it is my favorite!
I've always been happy shopping for clothes online here. Quality of clothing and prompt delivery. She started using it when she was at home with babies so it's a great way to shop. The babies are now 23 and 25 years old, but I still buy clothes for them with this online boutique!
Spectacular online store, I have not received more than an excellent service from this website, my order was handled quickly and efficiently. My follow-up questions about discounts were handled equally well. I can't wait to put on my new dress.
I just found a grown adult who doesn't know how to use a ruler.
This person works for StyleWe.
She kindly told me that when I measure something, "the rule should begin from 1 not 0", and photoshopped an arrow into my review photo to be helpful.
I remember explaining this exact concept to my cousin for his 1st grade math homework. Maybe I should have used a "tap [sic] to measure it" for better results.
The email to me:
***********************************************************
Hi,
Do you mean that the item is too big for you?
We have sent item as the size you ordered.
And pls double check, the rule should begin from 1 not 0.
And, pls use a tap to measure it.
Best regards,
Kitty
Tip for consumers:
Just don't. If you must, take your money and set it on fire, it'll save time and help the environment.
Ordered a dress in L/US6. On the size guide for the dress, it should have a 28.3 inch waist. The dress that came labelled as (L/US6) has a 36 inch waist! This is larger than any size listed on the website. Completely not wearable because it's huge everywhere.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It is such a good website, you can basically find any clothing design here and interesting accessories that you don't even need, I had a good experience with customer service by mail and their answers match their statements. There are many discounts. Reviews are everywhere and generally a reliable place to buy clothes, I think my packages arrive relatively quickly.
I am very happy that they not only solved my problem, but also understood the urgency of my request and helped me. The staff at this web boutique was very friendly. Sometimes it is better not to read negative reviews!
Very beautiful and unique clothing! Stylewe offers clothing like I've never seen before and I love it! You can be chic, elegant, classy, stylish and beautiful in there clothes! They only complaint is that it takes a while to get your order but I guess it's worth the wait
The style of the clothing
In general I shop cloths from online as it is very easy to me since I dont have enough time to go out. Stylewe.com such a place where I got my desired products without searching huge bundle. Simple site, all product are orderly sorted. I bought few women shirts comparatively cheap price than other place I shop often. This is the first time I got nice online shopping experience in stylewe. I recommend you guys.
I purchased an outfit from Stylewe and it fit true to size and was identical to the picture online. It is absolutely gorgeous! Love it! Please plan ahead if you are ordering for an event. Shipping can take up 10 days. My first order was shipped promptly in about 5 days but I'm still waiting on my second order that was placed 8 days ago. ST
Dear Sandy,
Really Glad you like products and service. Hope to see you again at StyleWe.
I took a chance ordering a dress after reading many mixed reviews. The dress arrived today, sooner than I had expected. It fit well (I ordered a large instead of my usual U.S. medium because the dress was less fitted and because of the difference in Asian vs American sizes.) and was what I expected. I have not worn it yet, so cannot comment on how the garment holds up, but seems like it will last with a bit of care. I am hoping for the same results with future orders. The dress designs, in particular, on StyleWe are not typical department store or box store styles, which I really like.
I wanted to buy some nice looking and appealing dresses, and was checking out the stylewe website last month. It had a user friendly and convenient interface, which gave me the chance to browse through all the fashion categories without any difficulty. To my impression, they had quite impressive dresses. I placed an order for three different dresses and they were conveniently delivered within a few days. When I received them, I was really impressed by their quality. If you need to buy dresses online, I strongly recommend Stylewe.com.
Honestly, I order before I read the other reviews, which then scared me. I felt like nothing was going to arrive, along with sizes being wrong. But actually just read the feedback on each item description and size chart and you will be fine! My items were received in just under 3 weeks and everything was perfect, especially the design. I'm excited to shop again with the company!
https://www.stylewe.com/
Is a responsible and supportive website. If something goes wrong, out of stock, shipping delayed, etc., we will always apologize or compensate for the inconvenience. I know that I can count on this online boutique to solve any situation and help me with a query and, obviously, to get the latest in fashion clothes easily on the internet! A very reliable website :)
Update: I just got refund for the item I returned! I appreciate that! They're doing what they promised.
Having the customer pay for returns is a problem though. Let's be honest, who knows a piece would fit them or not, whether the quality matches what it looks on the website, before seeing the actual item? So, $12 was wasted shipping back to them, after all the hassle emailing back and forth! Hopefully they can improve on this.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Celia,
We are sorry for all inconvenience caused to you. For now, we don`t offer free returns, so buyer will be responsible for return shipping, thanks for your understanding and sincere feedback.
We have been working hard to improve our products and services.
We do hope you will have a better shopping experience with us in the future. Thank you for your patience with us to settle this matter.
If you run into any issues, feel free to contact us at any time.
Best regards,
StyleWe
(updated from my initial review) I've purchased 3 items from StyleWe so far. The first one was a small surprise in the fabric quality but somewhat bearable. Recently, over Black Friday, i purchased 2 items, and they arrived in about 3 weeks. Both were found to be very poor quality - the fabric and other things look very cheap and the not breathable. One of them has outright sewing defects.
I had great trouble trying to return one of them. They agreed to give full refund after about 5 rounds of email, and my strong statements and persistence. A bit waste of time. After i posted the review, they did respond in a friendly way, and they have given the refund without having me ship the item back.
The other item was at $65 at sale price, but the fabric and metal part are so cheap that i think it's worth perhaps $20 or less. It appeared to be a final sale and i didn't find a way to return it some days ago, but now I found it's returnable. I'll be responsible for the shipping cost returning an item. I'll see how it goes.
They do seem to care about reviews and try to remedy the situation. So i'm thankful for that.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Wonderful designs and lovely materials. I had ordered XL, but it was more like a size 8 or 10. I have asked the company if they could consider making larger USA type sizes. I really love the outfits and tried to see if one of my nieces could wear it. But she cannot. The way these outfits were made was top notch. Attention to details! Just wish they would have fit me... heart broken.
I've bought two things from Stylewe. The first fits perfectly and is nicer than I expected, given the price. The second was too small, but was easy to return and they promptly refunded my money. Yes, you have to pay for the return shipping, but it cost all of $3 or so. Very good customer service.
I ordered a dress for my wife. It took nearly a month to arrive and was two sizes too small when it finally got here. I am now trying to return the item, but I have not received a response despite sending them three emails over three days. Do not give this unethical business your money.
Dear Ryan, Sorry you had a bad experience with your orders. Please contact our customer service at https://www.stylewe.com/account/contactus or email us at services@stylewe.com. We will help you to resolve the issue.
Our normal delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping).
We had replied your email with our return address. Pls check.
Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.
I bought two navy blue wool dresses. I ordered a XXL (even though I wear a size 8) because reviews said the sizes run very small. The dresses did not fit-- but not because they were too big. They were just ill-proportioned and frankly odd. I took them to a tailor and $208 later-- they are just still odd. My husband, when asked how I looked said, "really awful. It is old lady-ish and frumpy and unbecoming." He said, "I never say such things -- but this dress really looks bad." So $300 later-- I have two blue dresses I can not wear. I would not order form this company again.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Danielle,
Sorry for all the inconvenience has caused. Next time, if you are not satisfied with the item you received, you can login our website to submit the return/exchange request and then we will email you our return address and return instructions.
Some of our items run one size smaller, so it will be better to choose bigger size.
Every time when you click the size "S, M, L"etcit will show the corresponding detailed measurements for the specific size. Then you can check.
You need to refer to the item Product Details to see the exact measurements firstly and choose the corresponding size (S, M, L, etc). The size guide is just a reference for all the items, which is not as accurate as the info of product details.
Pls do remember to check the detail measurement for each dress before ordering. Each designers size varies.
If you have any issue, you can contact us by sending an email to services@stylewe.com or chat or call us.
Best regards,
StyleWe
I bought five dresses from this site. They took forever to ship (and the website did not acknowledge the delays in shipping. Once they arrived, the products were of very questionable quality, the fits were totally off. I wear a size 10 and they sent me a XXL, which was TOO small. When I tried to return the items, they kept suggesting that I take a discount towards additional items. When they finally came through with a return label and I priced sending it via UPS, the cost was almost 75&% of the total order. This site needs to be much more transparent about the limitations of ordering from them.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear W B.,
As for NICE-FOREVER Sheath Elegant Square Neck Sleeveless Flounce Midi Dress, Size: 10 is equal to Label Size: XXL.
Size of items from different designers differ. So you cannot choose the size according you usually wear. You should click the size icon to check the measurement.
And pls noted that in the return instruction, we recommended you return it via standard shipping USPS not express UPS.
If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
Best regards,
StyleWe
I ordered a coat from the StyleWe online shopping website. I ordered an appropriate size but the sleeves were too short. When I tried to return the coat I was told, Our return center is located in Guangzhou, China. According to our return policy, customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package. Instead they offered be a 15% cash refund or 20% store credit as if I would want to order anything from StyleWe ever again! Dont be deceived stay away from this online shopping option.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Susan,
We are sorry you are not satisfied with our return solution. Our main fulfillment center is located in China. Majority of our clothes are shipped from our fulfillment center. So our return center is located in China.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a partial refund and keep the item(s)instead of returning the item(s). If there is any sizing issues, you can use this fund to alter the clothes. You can just reply to our email and we will proceed.
To learn more about our store credit policy, please visit
https://www.stylewe.com/information/store-credit-policy
If you still want to return/exchange the package, you can email us for a return label.
Thanks for your patience! Please dont hesitate to email us if you have any questions.
Best regards,
StyleWe
I've ordered several items from StyleWe over about 4 months. I retained one, which was just "OK", but not worth the aggravation to send back. The others were returned or cancelled because of very poor quality and damage or undue delay. As to the delay, I only discovered the problem when I repeatedly asked for updates on when my order would arrive. After attempting to deflect my inquires, the StyleWe service rep cancelled. As to the return, the dress had obvious damage and the fabric color was cheap and simply awful. The sewing was very poor quality with exposed seams. The rep repeatedly pushed me to accept about 20% refund or similar credit and I refused, requesting they honor their written refund policy. I think their business model is delay, cheap quality and attempted intimidation. I will not be ordering from them again.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry you are not happy with the service. Our customer service rep did not initial the refund for the out of stock item. The refund was initial by the system when the order is out of stock and it has not been replaced for other item in 72 hours. For the item you do not want to keep. You can return for a full refund.
Items(except swimwear and final sale) can be returned for any reasons within 30 days from the delivered date. For return policy, you can check here for more details: https://www.stylewe.com/information/information?information_id=9
If you have any other questions, u can message me or drop us an email (services@stylewe.com) at any time.
I don't see how this company has a good review, unless they're doing themself. Their service and products are both terrible. I tried to return some of their products and it cost me $40.00 to mail them Back to china. I did not look at enough of the reviews before I ordered. So I lose on this. But I hope by my sharing my experience it will keep others from making the same very costly mistake. DON'T buy from StyleWe You will be sorry.
Tip for consumers:
Don’t do it!
Products used:
Pants
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry that you are not satisfied with the item(s).
Once we receive your return items in good condition and the return information updated in our return item list, we will process the money refund for you as soon as possible.
Your claim/complaint/feedback is very important to us and to our designers.
We will do our best to address your concerns and serve your fashion needs.
Awesome inventory. There are too many dresses to pick from. This will be my second order from stylewe.com. As of yet, I have nothing negative to say. The dresses are fabulous, well made and fit perfectly. Shipping takes a bit, but I've never had to wait for more than 8-10 days for my package to arrive.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry that you are not satisfied with the item(s).
Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
Kindly please log in your account on our website and go to You - My Orders.
There is "View Order, Return/Exchange " option in the specific order. You need click it to submit the return/exchange request and will get authorization from us by email with return resolution. We will send u the return label after we receive your return request.