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StyleWe has a rating of 3.6 stars from 5,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 8 days
49,463 reviews
First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response. Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.
StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.
It's been almost a week. I ordered two dresses and they still haven't shipped. I contacted them about where my order was. I received an email that said my order 1M******* was still delayed. No answer on how much longer it would take. I then sent them another email saying I wanted a refund. I have received no response. I just want my money back. I hav never experienced anything like this from a company. DO NOT BUY FROM THEM! I don't know how any of these people actually received any products.
I love this online store, it was cheap clothes but great quality. Very easy to communicate and work with. And everything I ordered was a perfect fit to top it all Their customer service was exceptional during the whole process.
Ordered some stuff and have been waiting and waiting spoke with someone who said it's unavailable or that it's a pre-sale that's why I haven't gotten it shouldn't they tell customers this at time of ordering I'm thinking this is a scam.
Sorry for any inconvenience caused.
I’d love to confirm more details about the issue you mentioned.
Would you mind providing us with your order number?
We've already sent a private message to you, please check and we are looking forward to your reply.
We order lots of blouses and shirts as corporate gifts for our employees and they love them! It was great to have so many options and to get good materials for those who loved them. The embroidery looked great too!
Fabulous site. I only use this online store to buy clothes. They always have prompt delivery. I found pants that I had been looking for for more than 4 months. I always find what I want at the best prices.
All the clothes are of high quality, from the t-shirts to the dresses. I like the option of picking up at the post office in my city, so I save on shipping costs. Delivery is quite fast and returns are not a hassle. Excellent way to buy from home.
I ordered a 2 hoodies, L size. I got my products in 3 days. Awesome delivery. Support team is very supportive and responsive, cooperative. Thanks for your good service and yeah awesome shipping free home delivery. Will definitely use in future too.
If it were not for my credit card, I would have never received a refund, but my credit card company worked extremely hard to assist me with a full (no partial) refund. DO NOT USE PAYPAL! Do not order anything from this company. READ all the reviews the 5 or 4-star reviews are fake reviews. This company emailed me so many times with promises and claimed they never received the return item( yeah right. 2017)... it is a scam and they are laughing at all of us for writing the reviews because they have our money. ABC, CBS or NBC. Get on this Horrible company.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The order was 2 years ago, and we did not received any return information regarding return. Items can be returned or exchanged within 30 days of receipt of shipment
Pls check the bellow link for more details of our return / exchange policy here:
https://www.stylewe.com/information/information?information_id=9
Hope for your understanding. You are kindly suggested to submit return/exchange request as soon as you get the item next time.
Rating is ZERO! ZERO! ZERO!
This company is A FRAUD. Do not order ANYTHING, I have contacted the national news networks, please call them as well to report so they can do a story on this FRAUDULENT company called STYLEWE. I ordered an item, the item was not what was in the picture(quality, look), STYLEWE emailed me the information to mail back the return. I sent the return STYLEWE stated they did not receive the return and I sent them the tracking numbers and now STYLEWE states it was not delivered, but the item was delivered to the address STYLEWE emailed the label for me to send back the package.(filed a fraud claim with the USPS on STYLEWE) The USPS has confirmed and emailed me a statement the package was delivered way back in December 2016. The company STYLEWE sent me an email and told me they never received, but the tracking numbers stated it was delivered and they offered me 50% off my next item(really)... I am going to fight this FRAD, SCAMMING company until I receive my money and spread the word(Facebook, Twitter, Instagram etc) to as many people as I can that this company is a FRAUD. You will never get through to customer service it does not exist. If you feel you must order... GET READY TO BE SCAMMED... and any reviews that are written about STYLEWE that are good reviews are FRAUDULENT. Please! Please! Do not make the mistake I did. I have issued you fair warning about this company. BEWARE! BEWARE! BEWARE! Please do not deal with this company. If you do save all documentation. If you request a refund, good luck because they do not want to make it easy. Make sure you get tracking info and shipping information. DO NOT MAIL BACK TO A PO BOX if they start to using this method.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Online buyer for the first time of your clothing smooth, clear and easy process. I found the dress in the online store that required adjustment to determine the size and then easily bought it online at a much better price
I just made my fifth purchase on this website. It was easy to order, the clothes are true to size, and the quality is good. Also, my last order arrived relatively earlier than I expected, which really sold me on!
In addition their polyester garments have a terrible chemical odor. The cotton pants were felt like they made out of stiff hard fabric. Besides the bottoms were just cut and threads were started showing immediately.
It's amazing what a poor quality garments they send to customers.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Michelle,
We appreciate your feedback and we will forward it to our designer and supervisor. It will help us improve our quality and services.
If you are not satisfied with the item you receive, you can arrange a return or exchange in 30 days after you receive the order.
Any questions, feel free to email us and we will reply as soon as possible.Or you can just talk with our live person through our live chat window.
Best regards.
StyleWe
I recently purchased an evening dress from StyleWe and was blown away by the quality of the dress. I felt like a million bucks, without a high price tag. I found the shipping and customer service to also be hassle free and will definitely be ordering more dresses soon!
This is a website with helpful staff that offers clothing on the internet with a well organized and easy to use page, the clothes I ordered in general met my expectations, given the price is much more than I expected!
The quality of this skirt is excellent. I have bought some clothing from this online boutique throughout the pandemic months, but it is seen to be worn at high profile events. It also irons well and is easy to maintain.
The sweater is of excellent quality. I usually wear a size small, but I ordered a medium size because it was the only one left in stock and it fits me perfectly. With online discounts I can buy them all.
I'm super surprised about the good quality of my new goodies from stylewe, I usually get stuff from more popular websites but I won't be doing so much of that any more, this stuff was better priced and better made!
About a week after I placed my Stylewe order for 3 dresses at about $297, I decided to look up reviews for Stylewe. When I read some of the negative reviews I was so disheartened of what I might be receiving in the mail in a few days. For me, I have to say I was beyond pleasantly surprised to the point of being impressed. All 3 dress were exactly what I envisioned they would be and I think the quality is very good. So now, I wonder, did I get lucky with the dresses I chose and the sizes? I read where some people say they followed the size charts but the sizes were way too small. Mine are right on point. This is my first order and, given how happy I am with what I got I plan to order more, but I will be more cautious and maybe only order one thing at a time. It does concern me for those who say they had trouble with returns and refunds. I'm giving 5 stars for at least this order!
Had to wait but it was worth the while. I placed my orders for some designers clothing and got over 75 percent discount on all my purchases. I thought I was window shopping or at the least dreaming but when I came back to reality, I found out that everything was sure and real. All I had to do was get patient enough to wait for the 12 noon Eastern Time rendezvous to make my selections and then place all my orders.
I couldn't resist buying their stuff! I had ordered 3 items last month and regretted it afterwards seeing all the negative reviews. So I kinda had low expectations... then 1 week later, the items arrived in good conditions. 2 of 3 the dresses were exactly like shown on their website. I wore one of them to a wedding. One of the dresses was obviously not great but hearing all the bad reviews about returning policy, I decided to just keep it. Then I ordered another dress from the app. This time I got the items in 4 days and the dress is very nice. So I hope they will continue to be what they advertise so I can keep buying unique style from them!
The service at the online clothing store was great. The clothes arrived on time and looked like the photos. The dresses are very high quality, especially the material they are made of, the price is not indicative of that, so I can say that it is the same as advertised. For now they endure the use, I decided to buy again.
The quality of the dress is excellent and it looks great on the body (I was afraid my bust wouldn't fit, but that's okay!) I have nothing negative to say :) I kept on super saver free shipping and the package arrived within the promised 15 days, so 5 stars for this online boutique!
I can't believe I trusted this. I received the items ordered but as others mentioned it ships from China and the sizes are not comparable to America. There is no number to call and I have requested return info repeatedly. Now I would never trust that I would actually even get my money back even if I did return the items.
Sorry the dress didn't meet your expectation. Please submit a ticket to our customer services at https://www.stylewe.com/account/contactus. We are glad to assist you to resolve the issue.
StyleWe not only focus on color or design but also the quality of the fabrics as I gathered experienced from them. Last one year I bought four dresses and all were fully okay. You maybe buying something with very cheap from other platform. But you have to think about the quality first! You may think StyleWe products price is a bit high. Yes, you are right! But you have to calculate the quality also. If you buy something with 60 dollars and can only use two months (!) and buy something with 70 dollars and can use eighteen months! --- Which one is better then?
Shop clothes online through this easy-to-use website, all the necessary items to make a quick and brilliant makeover in my closet. Their range is huge and everything is delivered in 2 weeks. They have so much variety to choose from in all styles for all budgets, I couldn't be happier with my shopping.
I bought $3k worth of clothes from them & not one item looked anything remotely close to what is advertised! Horrible quality & not anything anyone would ever wear! Didn't even get my money back because PayPal requires pictures of everything & not much time to take all those pictures! Stay away from StyleWe unless you just like throwing your money away!
Tip for consumers:
Don’t do it!
Products used:
None! Not one!
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry that you are not satisfied with the item(s).
As we checked, we have replied your return reqeust email on June, 30th, but did not get reply from you further.
All Purchase (except swimwear, underwear, panty, bags and accessories) can be returned within 30 days from the delivered date.
But your 30 days return window has expired. Please understand that we cannot process the return for you.
Your claim/complaint/feedback is very important to us and to our designers. We will do our best to address your concerns and serve your fashion needs.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Dear Esther,
We are sorry for all the inconvenience. Our normal delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping).
I have cancelled one item for you and have already refunded you $88 for it. I have also arranged a refund of $14.36 for the express shipping fees. Pls wait for another 2 business days for a check.
Your another item was shipped and we have also emailed you the express shipping tracking number.