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    StyleWe

StyleWe

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Overview

StyleWe has a rating of 3.6 stars from 5,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 18th among Women's Clothing sites.

  • Service
    918
  • Value
    408
  • Shipping
    418
  • Returns
    332
  • Quality
    1657

Proactively asks for customer feedback

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 57.9%
Positive
62
Neutral
12
Negative
33
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Instant Feedback

49,463 reviews

275
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How would you rate StyleWe?
Top Positive Review

“Ms Great”

Carolyn O.
1/18/24

First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response. Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.

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Top Critical Review

“Web Styles don't represent availability”

Shirley S.
4/9/24

StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.

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Reviews (5,152)

Rating

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Reviews that mention popular keywords

customer service (910) return policy (220) shopping experience (1244) return label (114) store credit (72) return address (81) clothing store (62) quality clothing (212)
Thumbnail of user nancyr671
Nebraska
1 review
14 helpful votes
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July 7th, 2020

After 7 weeks of waiting for an order, they keep saying it is coming. I've tried to cancel, but they won't let me, because they say the order is on its way. I've asked for proof. There is none. Meanwhile, they've kept my money for almost two months, which is illegal. They keep saying, sorry.
My next step is the Better Business Bureau.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user fatmaf1
New York
2 reviews
25 helpful votes
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December 8th, 2016

I bought a dress back in May for $ 104, I was just amazed with the fabric the and the style. Last month they put the same style on sale for less than $ 40. I was so exited I ordered 3 dresses, when they arrived I was so disappointed, the size conversion they have is completely wrong, the website says that XXL is US 12, Wrong! All the tree dresses did not pass my head when I tried them. I want to exchange them but they are making me go through hell, basically doing every thing not to exchange the dresses, I don't have time for their none sense, I will just give up, and loose the money.

I like some styles they have, but because of their customer service and return/exchange policy, I will never buy from them again.
They sent me an email today allowing me to return the items.
Thanks to Jabber site.
I will change my review once the issue is resolved completely.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Sincerely sorry for any inconvenience and it is regretful that the item(s) can not meet your expectation.

Items(except swimwear) can be returned for any reasons within 30 days from the delivered date. For return policy, you can check here for more details: https://www.stylewe.com/information/information?information_id=9

We have sent you return instruction with return label to your email, pls check and return accordingly.

If you run into any issues, pls feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.

Thumbnail of user natashad88
Poland
1 review
0 helpful votes
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July 13th, 2020

I love this site! I feel like I get a gift every time I order something, the package is packed with so much care. Descriptions and sizing guides are quite accurate and hard to find, orders ship very fast. I love being able to find clothes that fit the body type, so I don't waste time on items that don't fit. Thank you!

Thumbnail of user oliviat338
GB
1 review
0 helpful votes
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April 19th, 2023
Verified purchase
• Updated review

Why can't women's sizes be like men's - small, medium, large is not consistent. 8, 10, 12, 14 etc is not consistent. The rest of the world (especially Asia) thinks a UK 12 is extra large. No, it isn't.

Also, I would prefer to know if I'm going to be charged duty into the UK

Reason I chose this business:

I liked the outfit. Unfortunately, it is too small and returning it would probably cost more than the outfit itself.

Reason I chose this product:

Colour and style

Quality
I would prefer to know if I'm going to be charged duty...
February 9th, 2023
Verified site experience
• Previous review

I would prefer to know if I'm going to be charged duty into the UK

Reason I chose this business:

I liked the outfit

Thumbnail of user santinah1
GB
1 review
0 helpful votes
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July 15th, 2020

I felt taken care of by the team at this boutique when they gave me a store credit for a refund for the size. After a few emails the problem was solved very quickly, the credit was in my account to spend! And I did it with the same dress but a little bigger!

Thumbnail of user lindas219
California
2 reviews
1 helpful vote
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January 4th, 2016

I was looking for a place to purchase some new clothes for the new year and that's where I discovered StyleWe. They have an impressive collection of clothes and I was impressed by their designs. The products were marked at reasonable price tags as well. I highly recommend StyleWe for stylish women out there.

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Dear Linda, Glad you like it. Hope to see you again at StyleWe.We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!

Thumbnail of user cj182
New York
2 reviews
22 helpful votes
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March 9th, 2016

I ordered an attractive cotton mini dress. Should have googled this site before ordering. Received an order number and a long silence after that. I contacted them to find out what the status of order was. They responded and let me know they would send the order. I think this is a just in time operation. The garment is made only after you pay. Received the dress and when I opened the package in my car, a strong chemical smell on garment. Eyes, nose and throat burned. Had to roll windows down. I have allergies, so I was sick. Had an asthma attack.
Have not tried on dress. Am afraid for the dress to touch my skin. I suspect formaldehyde and insecticide based on what I read online about clothes from China. I will either return it or throw it in the trash. It is not fit for wearing. Hung dress outdoors 3 days. Odor has not decreased.

Given my experience and others, would not recommend unless you don't mind wearing clothes with strong chemical smell.

Tip for consumers:
After my review on sitejabber, a customer service rep from StyleWe contacted me. They offered to refund my money in three days and suggested I throw the dress away. I didn't feel right doing that so I asked how I could return the dress. They responded promptly and sent me a return label. I packed the dress up and returned it to an address in California. Looks like they have a place in the US where returns can be sent but only after you get a label from them.

I noticed that they did credit m

Service
Value
Shipping
Returns
Quality
Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Dear Customer, sorry to hear you are not satisfied, I just sent you mesage regarding how to submit return request and get the return details, pls check, if you got any question, pls feel free to contact us. Thank you.

Thumbnail of user shelaa2
California
1 review
0 helpful votes
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August 11th, 2021

I was very impressed with this web service: after ordering, my dress arrived on time and in perfect condition. It was lovely too, I loved the fact that there wasn't a lot of plastic around and the return process can be very easy if needed. I will definitely use this clothing page on the internet again.

Thumbnail of user bertilday
New York
1 review
0 helpful votes
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September 21st, 2020

I have never bought clothes online before, I was completely impressed with this sweater that I ordered from this online boutique. The package arrived on time within two weeks of the order and I had no problems with the purchase. The sweater feels sturdy, it's comfortable, it looks amazing. Thanks, I will recommend you.

Thumbnail of user melissal141
Oklahoma
1 review
4 helpful votes
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February 21st, 2018

I bought two items from stylewe and their one-size-fits all might work for a tiny Asian population. The One sweater was more like an extra small. Trying to return it has become a nightmare - They expect me to return it China and which will cost a minum of $25. Not to mention, it took weeks to get the merchandise.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Sorry about that, we have sent you an email regarding the return of your order. Pls check your email to process return.We will process the refund in one week after receiving your return package. If you have any other questions, u can message me or drop us an email (services@stylewe.com) at any time.

Thumbnail of user desmondp2
New Jersey
1 review
3 helpful votes
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May 28th, 2016

I ordered a dress for my sister who is a college student. Quality of that dress was really good. I was worried about the size as many buyers complain about size they receive, but mine was delivered in time and well fit. She loved the dress. I will surely recommend stylewe.com for online shopping.

Thumbnail of user reginab14
Alabama
1 review
3 helpful votes
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April 18th, 2016
Verified purchase

This is my first time to order from StyleWe and I am very impressed. I love my dress and it fits perfect because I love the way they give the measurements for each piece of clothing rather then an 8 is this, a 9 is this... I am big up top and these measurements are very important to me when ordering my size. The quality is great, shipping great, I love their unusual fashions. I will ordering more unique clothes from them in the future.

Thumbnail of user melissaw59
California
2 reviews
11 helpful votes
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May 24th, 2016

Be careful. Most of the sizes at StyleWe are off... much smaller than stated. The return system is cumbersome, involving photos to be sent of tracking #. It is all a bit much.

If you are fortunate enough to get the right size, you might end up with something nice at a good price.

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Hi Melissa, sorry, we can not locate your order with the order number you provided, can you pls confirm the order number again with us, looking forward to your reply soon.

Thumbnail of user darias2
California
1 review
25 helpful votes
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May 17th, 2016

Please ladies don't make my mistake, I thought since there are more good reviews, then It's most likely a good place to order my birthday dress. I received my 2 dresses on time, but the quality of both of them is really bad. The fabric is snagged on one of them right on the chest, (most visible area) and the second one has the whole front design misaligned.
I requested a return, it has been more then promised 24 hours and nobody bothers to write back. I spent around $200 and got junk. Really dissapointed :(

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Upon checking, we have contacted and handle this issue via email.
We will issue refund for your order in three business days, Please kindly check your account by then to make sure you receive the refund.
We do hope you will have a better shopping experience with us in the future.
Thanks for your tolerance and patience with us to settle this matter.
Have a nice day

Thumbnail of user pritik1
Connecticut
2 reviews
9 helpful votes
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June 4th, 2016

After reading the several negative reviews about StyleWe, I was very hesitant to order, particularly given that I am a M/L by US sizing. I however went by the style details and ordered two dresses in L and XL. I expected the worst, but I must say I was delighted with the outcome. I will admit that the quality is not great and the material is flimsy, but the styles and design are so chic and unique and the dresses look very elegant and expensive, despite the lower quality of material used. These look like dresses that one could wear to a wedding and get away with despite the low cost. I received my items within 1 week of placing order and the dresses looked exactly like shown in the photographs. Thumbs up and am very excited to wear them!

Thumbnail of user estherm33
New York
1 review
4 helpful votes
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April 12th, 2016

I ordered three dresses and received them in four days from China. All of the dresses where beautiful and just as shown on the web site. I ordered two in medium and one large, I read the measurements very carefully. The two mediums fit perfectly the large was much too tight. I kept one, since I really didn't need the other one. I followed their directions for returns and had no problem. Received my credit in three days just as they stated. I was pleasantly surprised to have no problem after reading the reviews. I was either lucky or Stylewe has listened to their critics. I will definitely order again. The clothes are beautiful, I just wonder what the conditions and salary the people in China get for making them.

Thumbnail of user rosalinem3
Illinois
1 review
6 helpful votes
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January 17th, 2016

I ordered 6 dresses and had to return 4 of them since they didn't fit right. StyleWe told me they would refund me &275.32 but instead I was refunded $25.32. I told them they had made a mistake and so far no one has assisted me yet. It's been more than a week now.

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Dear Rosaline, Sorry for our delay. The rest amount of 249.19 was issued on Jan 16th. Transaction number is 8JE83793HV9351937. You can check your account then, If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.

Thumbnail of user jorgelinak1
California
1 review
0 helpful votes
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April 15th, 2021

It took around 15 days to arrive. They told me they are small size clothes, but when I looked at their size chart and ordered according to the sizes they listed, it fit me perfectly and I was very satisfied with the color, style and material! I decided to try another. It was great! I will say that the bra cups seem to be for someone with a flatter chest, but it will work.

Thumbnail of user maribelr24
GB
1 review
1 helpful vote
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June 22nd, 2020

I can't begin to express how amazing customer service is! I recently ordered something and had a problem with my tracking information. I contacted customer service and received a response. The girl who attended me was super polite, efficient and just completely amazing! I love how personalized the service is. I never feel like a random shopper, but have valued him as a friend ever since! I can't express how amazing this company is!

Thumbnail of user annas2046
Maryland
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

It was great. I enjoyed shopping, the clothes looked beautiful because of their artistic flair. I orders an ankle length Gene Skirt & mosaic looking jumpsuit with prominent eyes. The Gene skirt is beautiful and looks authentic. The fabric of the jump suit is cheap looking and it's ugly. I was too shocked to even send it back. I have stopped shopping on StyleWe site.

Reason I chose this business:

Liked the clothes

Quality
Thumbnail of user cirinah
Colorado
1 review
0 helpful votes
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July 26th, 2020

I love this boutique. I have introduced many acquaintances to this site. Not bad, he thinks. Great variety, great quality and wonderful service. I hate to go shopping. I work all day. As long as you understand that most products take time to arrive, that's fine.

Thumbnail of user adelaidah1
Netherlands
1 review
0 helpful votes
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July 23rd, 2020

I can almost any clothing design I need here at a great price! The products come very well packaged and always get good samples to test! I just wish the shipping is a little faster. But always a surprise and delight when I receive my order!

Thumbnail of user lt37
Illinois
1 review
3 helpful votes
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February 27th, 2016

I ordered a dress that was beautiful and beautifully made. It arrived too late for my need and did not wear on me as I expected (no misrepresentation by company). I agree with other reviewer that I also am used to immediate delivery. I would have rated 5 stars except having to resend on my own and provide proof. It makes sense for a foreign company though. Customer service was not immediate as via email, but they were very professional, courteous, and helpful. That is something I am not used to these days!

Thumbnail of user elsier9
Missouri
1 review
3 helpful votes
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August 20th, 2016

I know stylewe from my friend who happened to have had a good experience with them. I ordered a swimwear and accessories for my holiday. It took 10 days to arrive which is acceptable. The product is well-designed. When i put on it, it looked amazing.

Thumbnail of user ashleef1
Pennsylvania
1 review
2 helpful votes
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October 20th, 2016
Verified purchase

I love my items that I received! The quality was spot on, my dress fits perfect and looks amazing. I received my item safely within a few days, very impressed with what I ordered. Will for sure be buying more from this brand! I love it!

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From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.

We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.

We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 8 days

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