Swap.com

Swap use to be a decent site to sell things you sent to them. But it was wonderful when I first went boxes in. But little by little things got worst. What they charge you to ship a box went up. Picky that they would only pay by using fedex. The layout use to be decent and I could price my stuff my self. Well that has changed and they price the stuff and the pay is real low now. Plus it takes forever for them to process your items. No more as it is a rip off now. Went from a great place to a bit disappointment in only 2 years. Stay away! I just got 60 cents for a shirt.

I have found this site to be the best if you are looking for childrens clothes or toys. Have bought numerous items and have been pleased each time. The customer service and delivery could not be better. Give them a try you will be satisfied!

Although the shipping was slower than other sites I've used I cannot contain myself when I say that even my $3-$5 items had NO flaws on them! I've never received that from a used clothing site before! Paying was also hassle free! BEST used clothing site in my book! Thanks Swap.com!

The first time I made a purchase on Swap.com, I had won a gift certificate for that site. That was a very positive experience, and I have been buying items from Swap.com ever since. The quality is great, the way they package the items to ship is amazing, and the prices are a blessing for those without much money to spend. It's worth looking into for anyone wanting a break in spending on necessities.

This company is an absolute joke! They will charge you to send them clothes, reject half, sell the other half for a nice amount and by the time they take out all their fees you won't even get back what you paid them to sell. They also don't issue payouts or take care of their customers. You are better off using Facebook or a garage sale to sell your clothes.

I am enjoying the SWAP.COM site, my virtual shopping experience, gives me the opportunity to make comparisons, hold items in my virtual cart to come back to another day. I received my first order and the clothes were clean, in good/great condition, and were exactly as expected. One top was too small, and when I went to return it, they said keep it, and refunded me the cost. Granted it was just a few dollars, but that's a nice business practice. I'll be a repeat customer for sure.

I found swap.com when I was looking for a low cost option to buy my kids swimsuits for our upcoming beach vacation... I was able to get 6 swim suits for $24... The quality of each item was more than I expected... The packaging was really great and delivered in a timely manner... I cant say enough good things about swap.com

I would normally travel to different thrift store locations in search of brand name office apparel... even more so now that The Limited is gone.:(

HOWEVER - This website saves me the drive and makes viewing each piece sooo much easier! All purchases are 100% refundable and come with a pre-paid return label!

You keep sending me clothes way past their life... balls of fuzz, loose threads, very very worn spots, that should be in the garbage or used for rags... seriously why waste peoples time? Where is quality control... if you wouldn't wear it what makes you think I would. And whatever you spray them with before you ship stinks.

Swap.com has incredible value! Absolutely wonderful product, better than described. Very Fast Shipping. I will definitely use them again and highly recommend them! If you have any doubt whatsoever. DON'T. You will love the smooth transaction honestly."
Sande of Bailey, CO in May 2014

Shopping at this online consignment store was not unlike shopping at any other department store's website. All of the item notes were extremely helpful (and accurate upon inspection) with making an informed decision. There was no unpleasant odor when I opened the package which traveled a few days. The prices were very close to similar stores in my area (thrift stores and consignment shops). The return process is promoted in every possible way, to let me know if there is a problem it can be fixed. Tracking on my packages was helpful. Checkout was easy. I've already recommended Swap.com to several people.

This site is good for buyers. Sellers need to beware. I had some new items for sale and I sold a brand new maxi dress for $24 I only receive $2.10 from this site what the f@@@. I have requested that all my stuff be taken down and returned to me can go back to eBay

Have sole a lot on Swap over the last 2 years with great results... so great that I WAS recommending Swap to everyone. Not any more! Sent 2 boxes of consignment quality items into Swap back in Feb. They finally loaded it into my system in August. Reject a lot of items that I could've made money & consigned locally. Gave me an option to donate the rejects.(. Do they REALLY donate them?!?!?!) They also charged me a $10 "high reject fee". Meanwhile, I've sold about 15 items on Swap & haven't made a single penny since it all went towards the shipping and reject fees. WHAT A TOTAL RIPOFF! I should charge you for holding my items so long that they're now out of season. Sellers beware! Don't bother with Swap. You might as well just give it away... Less frustration & more satisfaction!

I used to like this site, however, my last fee experiences have been bad. I have received damaged items and pieces missing and they refused to do anything unless I could return it. I couldn't because we are not near a UPS, FEDEX etc and was at home with a newborn and 2 other small children without a way to get there. The prices are rather steep too since the clothes are well worn. There were Wal-Mart and Target brand items that cost most used on there than new in the store. They used to have nice coupons but I haven't seen them lately, instead they just have a certain percent off certain items, normally the expensive ones so it isn't actually cheaper. I would proceed with caution if you do shop here and be aware of these things!

I bought alot of clothing here. It comes sealed in plastic nicely packaged. The only thing is to remember some items have been washed dried and shrunk so you order xl but it's a large that comes. Also I put all the clothing in a dryer on high for 45 minutes before wearing it. If theres any lice or bedbugs the heat kills them. Great quality I must say!

Like many Americans today, of any adult age, my rent takes up 70% of my Income! The only way I could afford to buy for 17 Great Grandchildren this year was to buy exclusively from Swap.com. The conditions, be it brand new and with tags, or used, are exactly as stated, and except for not knowing how to put batteries in one perfect Interactive Learning Toy for a newborn (I learned how with Swap Assistance, lol) I have been overjoyed with every item ordered! Try it, and many thanks to the families who make extra money selling items on Swap!

Everything ERICA said is right. Plus now SWAP.COM became cheap asses with shipping service too, about a year ago it was only UPS and you used to received your stuff 1 or 2 days after ordered. Now it takes forever for you to receive your package, and now they use ups just to drop the packages to USPS at your local post office(Really Disappointed). They shouldn't keep receiving boxes if they cant keep up. I too, getting tired of swap.com. They've become so greedy. Starting January they will start to charge $1.50 per item plus 25% of sales. I am not selling anything anymore due to the same thing(poor business practice) but I bought some stuff last week, and still waiting for. I use ebay now to sell my things. By the way. swap.com sells on ebay too!

Terrific finds... brands... brands... brands! Recently found this site and have purchased large orders and am astonished at the finds and quality... some with tags still. Great products, packaging, and easy return for store credit if needed. Have returned very few items for off fit or grandkids dislike of style I picked. Prompt customer service when I've had questions. I don't have a printer so they even send the label for any returns by mail when requested. Total confidence in this company. Yay!

I was thinking of giving swap.com a fourth try (I'm not sure why, must be an extremely slow learner). They changed the site but not in a good way. The filters are useless. The options aren't accurate or coherent. Example, type has a mix of actual types of clothing, brand names, strings of symbols that mean nothing. The size options were crazy as well. Honestly, just give it up and close the doors.

I recently purchased a pair of Franco Sarto cork wedge sandals... They arrived well packaged in a timely manner and may I add they are gorgeous... They also included a $10 credit towards my next purchase. How awesome is that people... Lets go SHOPPING!... Very pleased... Thank you Swap!

Swap.com is the best for finding quality secondhand clothes. I've bought from them about ten times now and always have good results (and you can return things that don't work out, which is really handy). Swap usually has lower prices than ThredUp too, which I appreciate. I've never sold clothes through them so I can't comment on that part of their business.

**Tip: You can get 20% off and free shipping on your first Swap order here: https://refer.swap.com/s/mckiek

I tried buying and selling on Swap.com. If I was buying, it worked great, but as a seller, it was a disaster. We sent in a box of very nice, name-label items and they lost them. I provided everything they asked for as proof that we sent the items. After months of back and forth emails, they stopped responding to me at all. I'm afraid this place may be a rip-off for sellers. Beware!

As far as buying, I'd say 3-4 stars. But I just can't recommend sending in used items for them to sell. Looking at my 'rejected' pile of clothing, I saw that there were quite a few items that--I know for a fact--did not have "excessive wear", "stains", or "worth less than $3.00" (matching sets could have been made out of them as per their own guidelines). Wasn't worth it to have them sent back so I had them donate. I could say more but it would be speculation, and I think Brittany's review below is spot on.