Swimsuits For All

I ordered my items the beginning of the month for an end of month vacation. It took them 3 weeks before they shipped my items. When I emailed asking for updates they didn't respond. When I called, I was just placed on hold. Now my order will arrive while I am already on vacation. If you want your items quickly, don't order from here! They don't care and their customer service is terrible!

Purchased a chlorine resistant 2 piece swimsuit. Used 6 times in 2 months. Color is completely faded. Called company to explain situation. Told I had 60 days from time of purchase to exchange. Did not receive swimsuit until 10 days after purchase. They used every excuse possible to disallow any type of customer satisfaction.
Told me that swimsuit is not chlorine impervious! Offered to sell me another swimsuit, same price, but would waive shipping. No thanks. DO NOT ORDER FROM THIS COMPANY!

I bought a full price suit, liked it so much I bought another on sale shortly there after. Both suits ripped on the shoulders. I've owned many suits with out this ever happening. I have an average torso and proportioned body. It was after the 60 day return policy and the fabric is poor. They could care less and just restate 60 day policy. Not oh I'm sorry to hear that. Maybe there's a defect in the twisty v neck swim dress etc…They're just defensive and say the same thing over again. DON'T PURCHASE-FROM THEM

So I buy a suit and it comes. Can't get suit above my ankles. Try to return it. I pd $33.68 out the door. They wanna give me $12! So I call them back and then she says she will give me my $ back-all of it. Never sends label. I call them back. Guess what? Back to $12 refund! Horrible foreign country customer service. Never again. Crappy suits, sized completely wrong. DO NOT BUY. Go to Penney's or amazon. No hassle on returns.

I purchased two swimsuits in January! Returned both the following day! It took over 30 days for them to refund! Only because I called twice only to find it was credited to a gift card instead of my original card. To make it worse I paid 104. But only refunded 76.00! Very expensive mistake! So very disappointed!

All the negative reviews about this website are completely true. They make you falsely believe you can return items for a refund but that isn't true. The swimsuits are not true to size so when you get them and find out they are cheaply made and are falling apart right out of the package and they don't fit you believe you can just use the label and return them. That isn't true. Do not use their label. Go spend $12 at UPS and get the tracking information for your package because they will scam you right out of your money if you don't. Customer service is rude and this is a terrible company. I will never order from here again. You can buy better quality swimsuits, that will fit you, get them a lot sooner, not pay for shipping or return shipping, and be satisfied with your purchase and your experience at other reputable company websites, but I cannot say that about this one.

I ordered online from their website because there was a promo code for 50% off. After My purchase was made I noticed the promo code discount did not come off (I previously bought from them 5 years ago and had no problem). I contacted them online, was hung up on, transferred multiple times and still have not received any rectification on my order.

I also do not see a way to cancel my order without speaking to a person on the phone, the same people who will not speak to me...

This last order was my final order from this company. They just repeatedly serve subpar customer service.
1. My order took a really long time to arrive (3 weeks instead of the few days promised on the site)
2. Returns always take forever.
3. Exchange was processed in a shady way (they refunded me then charged me MORE for the exchange).
4. When I submitted a refund request to my card, they gave me a gift card instead, so I had to call them to fight it.
5. They took out $30 from my refund as a penalty for sending it to my credit card as opposed to a gift card.
6. I sent at least 5 emails, and only ever got 1 response.
Just terrible.

Absolute scam of a company. I placed an order over $100 on 4/18/2021. I still have not received it (as of 5/12/2021). Since I knew it wouldn't be here in time I contacted customer service to cancel and when they finally responded a few days later they said they can't cancel it while in "processing". On 5/7 a "label was created" which they called shipped yet it hasn't moved since. Never buy from this company.

-$20 in shipping regardless what or how much you buy.
-Package didn't ship for a month yet they say they can't cancel it even before it ships
-Website customer service chat does not work
-Return policy is garbage. If you use their return label you get store credit only. If you pay your own shipping back you still get charged a $10 restocking fee on top of being out shipping costs both ways.

Well, it's my own fault for not reading the reviews before ordering. Customer service is a joke. Do NOT order from this company. Everything is CHEAP and from China. Takes WEEKS to get your order. You may as well throw a hundred dollar bill out your car window.

I ordered a swim skirt but received a random bikini top. I contacted customer service regarding their error and they told me to return the incorrect item for a refund and then told me to re order the swim skirt instead of correcting their error by offering to ship me the item I actually ordered. In what world is this customer service?

Sure wish I would've read these reviews before attempting to order from them, but I'll just chalk it up to another hard lesson learned. Looonng story short, they lied to me not once but twice about my refund, and instead of giving me a full refund (make sure to read ALL the fine print before purchasing!) I got $26.19 back on a $48.86 bra. They're literally ripping people off left and right, expecting those of us keeping them in business not to notice. Not that it matters anyway, bc I DID. Please heed these warning and DO NOT order from Swimsuits for all. What a complete JOKE.

Swimsuit fabric quality was fine; colors and patterns were attractive; but stitching on several of the suits was loose coming out of the package. Styles were cute and as pictured. Sizing was as expected.

Delivery delays caused some of my order arrive too late to take on vacation, and returns were necessary. Some of the items are still on backorder and have not arrived. In some cases, substitute items were apparently sent, but style numbers on the packages don't relate to the order form or garment tags, so I'm unclear about what's going on.

I returned the items which didn't work for my mother or me. Swimsuits for All has acknowledged receiving the return, but my refund has yet to be processed even though two weeks have passed.

Given the slow refund process and extremely high shipping costs -- shipping was 30% of the order total! -- I don't see myself shopping with this company again. Summersalt is a far superior option.

I purchased a chlorine resistant suit. I only wore it for a few weeks and had to throw it out. Material worn threw and sagging. Company would not replace it or do anything. Would not even look at pictures. Claimed they could contain a virus. Return policy is only for unused and unwashed or defective items. Buyer beware.

I purchased a swimsuit 6 weeks before vacation. The confirmation stated i would receive my order 5 days later. Actually, it was like 5 weeks. When It finally came it was too big. By that time there was no time to exchange. That was in May. I've tried to "exchange" the item since its my only option. When I try to check out and put my gift card in the price doubles so I owe more money. Thus company is a joke. They are impossible to deal with. I woukd have give them 0 stars if it allows.