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Swiss Cuban Cigars

Overview

Swiss Cuban Cigars has a rating of 4 stars from 87 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swiss Cuban Cigars most frequently mention and customer service. Swiss Cuban Cigars ranks 20th among Cigarettes sites.

service
13
value
12
shipping
11
returns
8
quality
11
This company responds to reviews on average within 19 days

Instant Feedback

3,722 reviews
How would you rate Swiss Cuban Cigars?
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Illinois
1 review
0 helpful votes
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Responsive, Excellent Customer Service
February 6, 2025

Staff proactively reached out to me within one day after placing my order - one of the products was out of stock and offered a multitude of substitutes or a refund. I chose one of their recommendations and was very happy with the openness and transparency of the process.

Date of experience: November 28, 2024
California
1 review
0 helpful votes
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4th purchase
January 24, 2025

Love my Cuban cigars - great communication- great service - great quality

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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Disappointed
January 23, 2025

Purchased cigars were unavailable and payment process was difficult requiring multiple order numbers.

Date of experience: January 13, 2025
Customer Service H. Swiss Cuban Cigars Rep
2 months ago

Hello Mr. Peter A
I hope you have a nice day.

We appreciate you taking the time to share your experience with us.

In response to your concern, we would like to address this matter further providing you with an accurate explanation.

We would appreciate it if you could provide us with your email and the corresponding Order number or you can contact us at: info@swisscubancigars.com or give us a call +1 (850) 364-4421).

Sincerely,
Isnela Solis
Junior Supervisor

New York
1 review
0 helpful votes
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Swiss Cuban Has Your Back
January 12, 2025

My last shipment was confiscated by customs and when aI let Swiss Cuban know this they immediately sent a new order.
Amazing service!

Date of experience: January 2, 2025
Massachusetts
1 review
0 helpful votes
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Great Company woth Great Service
January 22, 2025

When it comes to buying my Cuban Cigars, Swiss Cuban Cigars is the place to buy from. Customer Service is second to none.

Date of experience: January 12, 2025
France
1 review
0 helpful votes
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Very professional service
January 21, 2025

Full satisfaction, quick service, immédiate reply; excellent quality of cigars; I strongly recommend, Gérard

Date of experience: January 11, 2025
Illinois
1 review
0 helpful votes
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Excellent
February 22, 2025

Easy to deal with and great pricing and always exactly what I ordered

Date of experience: February 12, 2025
California
1 review
0 helpful votes
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Top Quality
February 22, 2025

Swiss Cuban Cigars delivers superior cigars in fine condition at competitive prices.

Date of experience: February 12, 2025
Australia
1 review
0 helpful votes
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Reliable service
February 26, 2025

Thank you for ease of ordering, fast responses and high quality product.

Date of experience: February 16, 2025
Georgia
1 review
0 helpful votes
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Best Service!
April 3, 2025

Thank you for a great experience all the way around!

Date of experience: March 24, 2025