Swiss Cuban Cigars has a rating of 4 stars from 87 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swiss Cuban Cigars most frequently mention and customer service. Swiss Cuban Cigars ranks 20th among Cigarettes sites.
Staff proactively reached out to me within one day after placing my order - one of the products was out of stock and offered a multitude of substitutes or a refund. I chose one of their recommendations and was very happy with the openness and transparency of the process.
Love my Cuban cigars - great communication- great service - great quality
Purchased cigars were unavailable and payment process was difficult requiring multiple order numbers.
My last shipment was confiscated by customs and when aI let Swiss Cuban know this they immediately sent a new order.
Amazing service!
When it comes to buying my Cuban Cigars, Swiss Cuban Cigars is the place to buy from. Customer Service is second to none.
Full satisfaction, quick service, immédiate reply; excellent quality of cigars; I strongly recommend, Gérard
Swiss Cuban Cigars delivers superior cigars in fine condition at competitive prices.
Thank you for ease of ordering, fast responses and high quality product.
Thank you for a great experience all the way around!
Hello Mr. Peter A
I hope you have a nice day.
We appreciate you taking the time to share your experience with us.
In response to your concern, we would like to address this matter further providing you with an accurate explanation.
We would appreciate it if you could provide us with your email and the corresponding Order number or you can contact us at: info@swisscubancigars.com or give us a call +1 (850) 364-4421).
Sincerely,
Isnela Solis
Junior Supervisor