• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user elizabethj33
1 review
1 helpful vote
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April 27th, 2015

The product is better than I expected and the customer service was what I like my employees to mirror! Very nicely done. In this age of tech it sure is nice to have your level of customer service available.

Thumbnail of user mileaf
1 review
0 helpful votes
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October 31st, 2014
Verified purchase

I received my overcoat last week, the coat is exactly what I was looking for.Its zipper is up to the neck which can keep me warm, and the length is good - just above the knee. Really a beautiful coat!

Thumbnail of user nanad7
1 review
22 helpful votes
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July 29th, 2020

I ordered some items April 26th 2020. I received them on July 25th 2020. Very poor quality fabric. I received an email last month in June that one of my items was sold out ( two months after I order) and I needed to choose a different item. I had a horrible experience with this company. The pictures on IG look nice but the actual product is horrible. Don't do it...

Thumbnail of user theresal9
1 review
1 helpful vote
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August 15th, 2014
Verified purchase

I absolutely love my dress. It looks way better in person. I can't wait to wear it in 3 weeks. I was very skeptical at first but i am amazed at how beautiful the dress is and it fits perfectly. Thank u TB Dress for this dress. I am so excited.

Thumbnail of user ma39354
1 review
0 helpful votes
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January 5th, 2016
Verified purchase

I have very small feet and have a really hard time finding "big" girl shoes, (i. E. heels) in my size; until I found this sight. I Love it. So far so good I have ordered 1 pair of snow boots (wedges) and 2 pair of pumps (hot pink and a red pair) I love them all!

Thumbnail of user queenan
2 reviews
0 helpful votes
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December 2nd, 2014
Verified purchase

It was so good to receive my dress! Thank you for giving me advice and helping me choose the right size. It fits me well! And the shipping was quite fast. I quite enjoy this shopping experience! Overall, I am very happy with the dress and would highly recommend this service.

Thumbnail of user lindan85
1 review
0 helpful votes
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February 6th, 2017
Verified purchase

This site is amazing. It has the most stylist products with the lowest price ever! I was able to find a lot of products that fit my personal style. Would definitely recommend this site to anyone who loves shopping and also able to find the products at its most affordable price.

Thumbnail of user lassyi
1 review
10 helpful votes
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May 12th, 2014

I know shopping online can be a bit dubious for some people. Honestly I was a bit unsure at first but after reading reviews from different people, I became confident that this is a store I can trust. Since my first purchase from TBdress, it has always been my first destination for gorgeous dresses for different occasions.

Thumbnail of user debbier47
1 review
1 helpful vote
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February 25th, 2016
Verified purchase

I had a gown made and it turned out beautiful! It came in time and everything turned out very nice. I had to hem it but I had knee surgery and could not wear high heels so the dress was to long. Other than that - I was really happy with my purchase. I just made another order for two more dresses and I pray those turn out just as well as the first one.

Thumbnail of user msm217
1 review
0 helpful votes
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June 8th, 2021

I had the worse experience with them. I paid for my package to be delivered within 12 days and it came in 23 days. The shoes were very cheaply made and did not look like the picture. After emailing them several times I finally got a response saying give them 20 days to come in. When I told them its been over 20 days and I paid to get it within 12 I was told give it 10 more days and that's not what I paid for. They gave me a 10% off coupon and basically told me to F off. I ordered these for a specific event that they did not come in for and the company made me feel like oh well take what you get and get on. I would NEVER order from them again. From the shipping fiasco to the cheap product I received it was all a mess!

Tip for consumers:
Do not buy from them if you need it in 3 weeks or less or if you want a quality product that looks like what you ordered.

Products used:
Heels

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Thumbnail of user belindad2
1 review
0 helpful votes
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December 15th, 2014
Verified purchase

To TBdress,
This dress is just what I need. The delivery service is awesome. I received my order yesterday. The jersey fabric is very soft and feels comfortable. And the size fits me well.
Best regards.

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Thumbnail of user shawnao2
1 review
0 helpful votes
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August 24th, 2015
Verified purchase

I had a wonderful experience shopping from tbdress. The gown came neatly packaged and I got many compliments wearing it. I purchased it in ice blue. I will always be purchasing my future gowns from tbdress.

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Thumbnail of user srutid
1 review
0 helpful votes
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November 1st, 2015
Verified purchase

This is the best coat I have ever had! The coat is of excellent quality with nice color. The item fits me perfectly, and I have received many good comments on that.
The item reached me pretty quickly. Overall satisfactory shopping experience forced me to order another item within 2 days of receiving the coat!

Thumbnail of user licyn
1 review
1 helpful vote
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May 23rd, 2014

This is the first time I purchase items online and I have to say that here is really a good source for online shopping... The items I bought are exactly the same like what I saw from the website and even better quality than I expected! Thumbs up and I will come again next time!

Thumbnail of user monical26
1 review
10 helpful votes
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October 23rd, 2014

Tbdres is the second place I went shopping for my niece. They really have some unbelievable deals and my niece liked the styles I picked out. My only skepticism is the quality of the fabric. I think it may be a bit like Zara in the sense that you can find lovely looking trendy tops but they only last for one season before they fall apart. But I guess that is the price you pay for a deal.

Thumbnail of user amandac91
3 reviews
8 helpful votes
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December 13th, 2015
Verified purchase

My dress fits and looks wonderful. I received numerous compliments and was told how nice the material felt. Using the size chart, worked perfectly. I placed my order November 21st and it was delivered December 8th.

Thumbnail of user jabinam
2 reviews
0 helpful votes
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August 19th, 2021

The pictures are just to get your attention, when I got the dresses my 4 year old would have done better. The dresses looked like nothing like the picture just like random grandma clothes. Now trying to get a refund...
Stay away from them

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Thumbnail of user donnah74
1 review
0 helpful votes
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January 15th, 2016
Verified purchase

My experience is great, I love what I ordered, it looked better than the picture on the website. And I will be ordering more items from my favorite list. And I love that when u order it don't take long to receive ur order.

Thumbnail of user candiw
1 review
0 helpful votes
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September 11th, 2015
Verified purchase

I ordered 5 dresses for $100! 4/5 fit perfect! The one that didn't fit was too tight through the bust, but I'm a DD so I expect that. The other 4 fit perfect. True to size. Good quality. I ordered more stuff last night!

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Thumbnail of user bridgetl
1 review
1 helpful vote
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July 10th, 2014

A gorgeous wedding gown, the fabric is high quality. I give 5 stars for The costumer service. I spoke to Lily and she guided me through ordering and tracking my shipment. I just wanted to say that this dress was a huge success! I am in love with the dress.

Thumbnail of user qm6
2 reviews
4 helpful votes
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April 28th, 2014

Hi,
Having been served perfectly by the tbdress.com I can clearly state that shopping online was never easier and efficient for me earlier. The delivery timing was accurate and the wedding dress I ordered had matched me perfectly. I found the services highly satisfying.

Thumbnail of user kkg
1 review
6 helpful votes
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September 23rd, 2014

Stay away from this site! Terrible customer service when things don't fit. They told me (after I sent 14 pictures with a measuring tape) that I could give the dress to one of my friends since it didn't fit me. I ordered a US size 8 and the waist measured 22in and bust 28in, haha! If I chose to send it back I had to pay shipping & customs but they would give me a $15 credit. I spent $130! Buyer beware!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hi friend,
This is tbdress service on sitejabber. I am so sorry to hear your complaint like that. I got that the clothes you ordered is unfit for you. Please trust me that our return policy is forever valid: http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
I am here wishing to help you with your return request. Please give me your order number first.
sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Regards,
Tbdress service

Thumbnail of user christines35
1 review
3 helpful votes
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September 22nd, 2014

Don't know what to rate this. I evidently placed an order here. Tried several times and it never showed it going through. The money did come out of my account but never got a account number or confirmation or nothing. Could you please contact me at *******@yahoo.com So I could know if I been ripped off or not your reviews aren''t that great. I still show stuff in my cart and theres no record of a order.

Tip for consumers:
make sure you use paypal

Service
Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hi Christine,
This is tbdress service on sitejabber. Sincerely apologize for your unhappiness with this purchase. We will try our best to solve your problem. Please be attention to check your email. You can also write to to me here for details: service@tbdress or sns@tbdress.
Best regards!

Thumbnail of user kerryp134
1 review
1 helpful vote
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May 8th, 2020

After three months of my items not being shipped I asked for a refund, after a lot of back and forth they agreed and yet almost a month later I do not have it?! Terrible people, they will not respond to posts or emails

Thumbnail of user christinem148
1 review
0 helpful votes
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July 13th, 2017

Very nice site with authentic designs. Plus, the price is unbeatable! I love TB Dress and will continue to use this site throughout the years. If you need a dress for a night out, this site is the only option for an amazing appearance!

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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