• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user phyllisb10
1 review
0 helpful votes
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November 25th, 2015
Verified purchase

I'm a last minute person and in not proud of it. I needed a holiday dress so I typed in what I was looking for and was directing to TBdress website. Omg I was blown away, not only did they have the color they had the size and the price! Thanks I'm so happy with my purchase and I'll try not to be so last minute... Not!

Thumbnail of user hannahz3
2 reviews
0 helpful votes
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January 16th, 2016

Since my last review I have received the 2nd out of 4 pairs ordered on Dec 26th. These ones were really nice and I am excited to wear them. Unfortunately, due to writing a review on here, they decided to hold off on sending me the last two pairs. Yesterday when I inquired about the last 2 pairs I was told they were waiting on my reply to make sure I still wanted them. Well, I never received an email saying they were being held. I hope TBdress does something to correct this error. I was excited to find a site with so many neat things. I was really hoping to spend a bunch of money there. I just hate paying for something up front and then having that awful feeling of it never showing up. Beware.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user priestleym
1 review
1 helpful vote
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November 5th, 2014
Verified purchase

We didn't get the sent in our original order, so we got this late but boy does she LOVE IT! It's for my daughter who is into baggy shirt/sweaters and leggings. Some of the sweaters we got wernt that big, even for a 89lb, 5'1 10 y/o! The sweater is exactly what she has been wanting!

Thumbnail of user justinaj1
2 reviews
1 helpful vote
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July 3rd, 2017

This is definitely a designer dress. I gave the
Site my measurements within 2 weeks I signed ups for a beautiful wedding dress the dress of my dreams the only problem with this website is it takes them between 24 and 72 hours to get ahold of you through email there's no way to call them unless you have international calls allowed on your phone plan which most of us don't in the US from 1 out of 10 I give the site and overall 10 rating for quality and expertise and promise and getting me my wedding dress

Thumbnail of user adelr7
1 review
0 helpful votes
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September 3rd, 2014
Verified purchase

I was very scared to order a dress from this site, as everything I read was negative reviews. However, I was so happy with my dress and must say I am very impressed with the service I received. The dress was at my house 2 weeks after I ordered it, it is very well sewn and is exactly as the picture on the website. Furthermore, the color is perfect. Such a low price for a high quality product! Maybe I just got lucky but I am very happy with the dress and would order from this site again.

Thumbnail of user kennethw43
1 review
0 helpful votes
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January 27th, 2016
Verified purchase

I happen to be on Facebook n I received the option to go to the site, so I did. My was it a great opportunity for me because I came the greatest deal ever. I have never visited a site that offered as many shopping opportunities at such a great price. I will visit the site every chance I get. I challenge everyone who love to shop to visit the site to find great deals like I have.

Thumbnail of user aliciab5
1 review
0 helpful votes
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December 17th, 2013

This is the worst place, yes dresses are cheap. The customer service is horrible my wedding was in October and I have turned in the dresses that did not fit any of my bridesmaids. And it is now almost 2 1/2 months, and I still have no refund and no answer... They are the worst company to deal with..

Thumbnail of user elizabethn26
1 review
0 helpful votes
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September 28th, 2015
Verified purchase

This was one of 3 dresses that I ordered and I am so impressed with all of them! This particular dress fit beautifully and the color is stunning. I was worried it would be the wrong size, but the sizing chart is true to the dress. I love it and I get so many compliments every time I wear it!

Thumbnail of user kimw520
1 review
2 helpful votes
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March 28th, 2020

I checked this company refund policy to make sure I could get a refund if the dress didn't work. The dress for my daughter's wedding came and it is too small so I contacted them to return and they won't refund the money. So now I'm stuck with a dress that I can't return and it doesn't fit. Fraud!

Thumbnail of user julissat
1 review
0 helpful votes
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October 29th, 2015
Verified purchase

I love to buy clothes in this website. Beautiful clothes and great prices. At first I thought that the orders will take long time to get here, but not I always get them within 2 weeks. And the clothes always fix perfectly and my friends always love my outfits I'll keep buy from here, I am a happy customer.

Thumbnail of user latanyap6
1 review
0 helpful votes
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May 5th, 2021

I have never in my life been so disrespected by a company in all my life! One, they never sent the item I paid for, just kept giving me the run around, after over 45 days and then the rep who calls himself "Bobby", ph# *******131, called me all kinds of racial slurs (a black $#*! and n$%!$$) because I told the representative that I didn't have Google Chrome for him to send me a refund form! I am appalled! I had to call my Bank, to dispute the charge in order to be refunded my money! And, I will be reporting this business to the BBB.

Tip for consumers:
Do NOT USE THIS SITE

Products used:
I didn't receive my items

Service
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Thumbnail of user mariany1
1 review
1 helpful vote
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August 17th, 2014
Verified purchase

The dress is absolutely amazing! I was so nervous about if it would be to big or to small but it fits PERFECT. It is even more beautiful in person than shown in the picture. I am very picky about my dress but everything about this one is great. I have nothing bad to say about it. You will be very pleased if you get this one. :)

Thumbnail of user jennyp23
1 review
11 helpful votes
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June 15th, 2015

Terrible company! Not only does your order take forever to get, but there is no tracking number and when customer service is contacted I never received a reply. When I got my dresses a month later the sizing was crazy. I wear a size 6 dress and ordered a large in several different dresses. They are ridiculously small. Probably a size 2 and so short waisted they must be for a child. No woman order a B cup could fit in any of the dresses I ordered. The material is very cheap too. I didn't expect much since they were inexpensive so just taking it as a lesson. Will NEVER order from them again. Out of 5 dresses ordered only 1 was worth keeping. No easy way to return so I'm just out $120. Even the help message center on the site wasn't any help. No response.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Jenny P.
Thank you for sharing your experience with us. I am so sorry that you had an unpleasant experience with us. Hope you could kindly note that we totally allow our customers to return the items they are not satisfied with to us. I have informed your exclusive customer service agent the problem you have met with, and they will try their best to solve your problem as soon as possible! Thank you so much for your cooperation!

Thumbnail of user viviang13
1 review
0 helpful votes
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March 14th, 2016
Verified purchase

I like the dress and accessories i ordered they are good quality. Customer service was nice she answered all my questions and i made my dress in custom size it fits me perfecty. I will order again on this site for my upcoming wedding. Thanks tb dress.

Thumbnail of user ambern103
1 review
1 helpful vote
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December 19th, 2020

Do not order from this site. You are not getting what you ordered. The pictures on their website are of clothing another company made, what your getting is their handmade interpretation. And you can forget about getting a refund because they will not give you one. I tried getting a refund for a dress I ordered months ago. The dress I got looked nothing like the picture. I emailed them multiple times and I've yet to see a refund. $140 down the drain.

Thumbnail of user fatimaf4
1 review
0 helpful votes
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March 9th, 2016
Verified purchase

The experience with tbdress is probably the best experience i have had with online shopping. The service i was given by the staff and assistants is absolutely beautiful and i would feel like the world would be a better place if we had more people like them. The quality of the dresses i have purchased from this site has always astounded me the perfection of the design and the quality of the material always manages to put a smile on my face. The only problem is the shipping time it usually takes a long time especially if you buy day dresses it always comes a while after the estimated receiving time. But all in all i would recommend this website to anyone and everyone.

Service
Value
Shipping
Quality
Thumbnail of user ceciliah3
1 review
0 helpful votes
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December 16th, 2014
Verified purchase

I ordered this for my Prom and was slightly hesitant at ordering a dress online. This was my first time ordering at TBdress and I am thrilled! The dress was made in about a week and was shipped to the US in three days! (With expedited shipping.) I got custom measurements.The dress fits like a glove, and it is the perfect length with my heels! I cannot wait for my prom. Thanks, TBdress!

Thumbnail of user jamiek23
1 review
4 helpful votes
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April 25th, 2014

They are easily the worst company I have ever dealt with. I wish I could warn everyone in the world or get them shut down. I didn't like the dress I got cause frankly it looked nothing like the picture and didn't fit, it was a box on me. I wanted a refund and had to file a dispute with PayPal in order to get one, because they refused to refund me because my reason wasn't good enough and they tell you that you have 7 days to return, but you have to email them first to get the okay to send it back. They didn't respond to my emails, basically letting my 7 day deadline go out the window. I sent it back to the return address anyways and eventually after a two month battle got my money back. I can't express my distaste for this company and I've found more like them. I advise everyone to look up review for these types of clothing sites, on other sites and don't believe Insite reviews. They are selected because they are good, you will never find a bad review on their actual website.

Tip for consumers:
Don't use this site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user beverlyb30
1 review
0 helpful votes
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May 9th, 2015

This is my first time purchasing on this website. It's a very good first time experience as I bought something for my mom for Mother's Day. I got a new customers discount and a 10% off. I really like the way they welcome customers with discounts.

Thumbnail of user roxannw3
1 review
3 helpful votes
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January 2nd, 2018

Beautiful dresses! Can't wait to see my first dress. I'm looking for an online shopping website to buy beautiful dresses. Hopefully I will return with great customer satisfaction. The website was easy to navigate. I rated a 3 because I did not see the dress yet.

Thumbnail of user jesellt
1 review
0 helpful votes
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May 8th, 2015

They were very helpful and their dress design was excellent. I can't wait to have more designs come to life. From the first chat I knew they would and sure enough they did deliver in fact for free. I bought the dress, they paid the shipping.

Thumbnail of user mandyl4
2 reviews
0 helpful votes
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December 12th, 2014
Verified purchase

The dress exceeded my expectations by far! When I ordered it I was honestly thinking for this price. It cannot really be any good, but this dress is fantastic! It is so well fabricated with gorgeous details. It was exactly was I was looking for for the great day and unbeatable for this price. I can only say thanks for making this part of my wedding very easy and enjoyable!

Thumbnail of user odeliaa
1 review
1 helpful vote
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July 17th, 2014

This dress is very beautifully made. I can not believe who fast we received it in the mail. Needs a little alterations but that is to do the length is a little long. Can not wait to see my daughter in it on her special day!

Thumbnail of user mimmis
1 review
0 helpful votes
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July 2nd, 2015
Verified purchase

I bought a dress from here and it's just great! It's a nice fit and I feel really pretty in it and they have so many options even for someone that's a little heavier than most... It's great and on some of the outfits you can get a costume size which is great! I think more people should buy from here:)

//Mimmi

Thumbnail of user heatherm34
1 review
2 helpful votes
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May 9th, 2014

The website was very simple to follow. They have a wonderful collection of dresses. The order process very easy to follow and the goods were delivered within twenty one days. I am very happy with the services provided tbdress and I will use the site again.

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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