TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...
I ordered a pair of earings. They were a gift for my mother and were the perfect length. Not so large, not so short. At least for her, they worked perfectly. Depending on the light, they tend to change the shade, which is not a problem at all. For us, at least. They don't shine way too much but that's just how we like it. They are so beautiful and I think I will use them as well
This is my first order in Tbdress.com. I got nice appreciation from my mother. She loves the color, material and the style of these boots. I wore these boots in fall season which protects me from the cold.
I fell in love with the colour of my boots as they look better in real life than in the pictures. They feel very comfortable and I think this is the beginning of a beautiful friendship between me and them. :) Before ordering I had doubts (should I buy them or not? Would I like them or not?). It was one of the greatest pair of shoes I bought: they look good and feel good. I like my boots and this website!
TBDRESS has awesome clothes, that are always trendy even before they hit your local mall. Their Costumer Services are very good and the description of the products is accurate and not misleading! You get your money's worth there, plus they always have super great sales!
The staff exceeded all of our expectations including keeping within our budget and delivering the dresses for the bridesmaids ahead of schedule. I now have a memorable encounter and memorable story of how it was all made possible.
They will not send me swatches for my dresses. I need to see what color the dresses will be for sure because it is for my wedding and I need to have a specific color. They only email me back with an automatic message. I really don't like this, and don't think I will order by dresses form them.
Terrible quality. Then bad customer service. Refuse to refund. I returned the item which i think is defective and they will not refund the entire balance. They refused to refund shipping and when they seen my review they offered to refund but only after I removed this review. Guess I'm not getting my shipping refunded.
Hello,
So sorry for the inconvenience and our customer service has sent emails to you for the resolution. Please reply us for your opinion once you read. Thanks for your cooperation.
Tbdress
I was worried that the material was going to be too thin but it wasn't. Perfect for the summer weather. Blue and peach is simply gorgeous. Fit as expected. Come on warm weather, I'm ready to have it on!
Brand new experience with design, I haven't seen t he changes these dresses have in unique Design and thoughtfulness for cutting and fit in years! They are so unusual,
Different, and even a quality to the feel of the fabric. I am so impressed! The comfortable softness. And wearability, have not been in women's clothing for a long time. Except for a poor fit and cut for one of them, I am very happy to have come across this supplier the other 5 I bought are so worth the price.
I went for tbdress.com because of paypal. Well for anyone who cares to know the fact that paypal deals with tbdress is enough reason to convince you that tbdress is not a scam.and that a side i have never had any issue with tbdress considering the fact that i have bought three dresses from this site.
The hoodies and overcoat I ordered fits me perfectly! I'm really small so I'm hesitant in buying clothing I cannot try on first, but I liked what I saw and just went with it. I received my order a couple of weeks later and everything was just as I expected. The hoodies are really warm!
They sent the wrong size Jacket and then offered a $35.00 dollar refund if i kept it. The costs to ship back were more so i accepted and that was 2 months ago. I continue to email and nothing. Total Silence. DO NOT BUY FROM THIS COMPANY! The size charts are no where close, and if you have an issue you will never hear back. AVOID...
An exclusive honeymoon pumps which i bought from tbdress online store, I felt extremely relaxed and comfortable wearing these stylish pumps of tbdress for my honeymoon. My husband loved these new style pumps and I felt very proud wearing it. The most charming and graceful pumps I have ever worn!
The items arrived in a very timely fashion and were of very high quality. I was not sure how good they were going to be because of the price but I was very much impressed! The gifts were a huge hit and I will definitely be a repeat customer here!
I have waited for over 3 months for a pair of shoes. 2 months before they even shipped them. Had to ask for my money back before they said they were shipped. DO NOT BELIEVE their 9 days to process 9 to ship. I would not use TB again I doubt if I will see the shoes or my money back. Very disappointing.
Tip for consumers:
Dont
Products used:
Never got them
The minute my wife got the dress I knew we had a problem!
Dress was nothing like it looked like on line. Then they would not allow a return.
They wanted my wife to put it on, take a pic, and send it to them to judge how she looked.
Tip for consumers:
Do NOT use this site. They are crooks.
Products used:
Dress
Customer service at TB dress was excellent. They always update and reply your inquiries asap. The dress was more beautiful than it was in the picture. The design, the fitting of the dress was perfect and delivery was fast and true to the expected date they gave you. Highly recommended!
Beware of this site everyone and stay away! All of the positive reviews are fake, and I need to get the truth out. The site is a rip off and the quality of the clothing doesn't get any worse. I ordered a couple of things and the material quality, size, and color were all horrible! Never order from there! Once again, all of the positive reviews are completely fake!
Hi Veronica,
This is tbdress service on sitejabber. I am so sorry to hear your complaint like that. I got that the clothes you ordered is unfit for you. Please trust me that our return policy is forever valid: http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
I am here wishing to help you with your return request. Please give me your order number first.
sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Regards,
Tbdress service
I was a bit leary at first to order from a site I had never heard of BUT so glad I did. I ordered 3 scarves and all 3 are just beautiful. They are better than I had even expected and the shipping was quite fast considering the recent storms. The colors of the scarves were true to the descriptions as were the sizes.
I love my dress, it is much more beautiful than in the photo and that is saying a lot because it is gorgeous in the photos too. It is such a great quality too, and feels magnificent! This is the second dress I have bought here and I would definitely recommend tbdress to everyone.
I met TBdress by my friends. I tried the experience buying about 3 months ago. And I am very happy with the results of this buying. Both the dress and shoes have great quality and the service is very satisfactory.
This silver sequined dress is absolutely fabulous! I purchased it for an evening party, and it was the perfect dress to go with my stiletto heels. The quality is amazing, and the dress itself is terrific! I would definitely recommend!
UGH! I ordered a coat on 10.21 after waiting a week, i checked on the shipping status, and it said delivered but i never received the coat. Checked the shipping details, blank page, i've sent 3 emails and have received no response on whether it was actually sent or not, tried the live chat on several occasions, that was a joke, after reading these reviews i guess i'll have to get ahold of paypal, too bad i was really looking forward to receiving the coat.
Dear customer,
I'm sorry that you had an unpleasant shopping experience on our website. Our website has several shipping methods, if you choose super saving shipping, it will be slower, if the products are resisted at customes, it will take longer to reach you. You may be choose super saving shipping as shipping methods, so it is not arrived very fast.
Could you please tell me your order number? I will check your order with it.
Please rest assured, your products will surely get to you.
Thanks for your review, we will try our best to improve our customer service and website quality.
Best regards!
I purchased a tote from TBdress and I loved it. I only gave 3 stars because I had to fix the strap when it arrived (it was quicker and less expensive than sending it back) and the shipping took forever!
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
I ordered a dress on sale from tbdress. It took a couple weeks to get it in the mail but it finally came. The material is a little cheap, like Halloween costumes, but for the cheap price it was decent.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Dear Ulyana,
I'm sorry that our customer service made you unpleasant, we will try our best to improve our customer service.
Thanks for pointing our problem.
Best regards!