• TBdress

TBdress

This company’s rating is currently unavailable.

Write a Review

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

322
See all photos
How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user cynthiaw21
2 reviews
0 helpful votes
  • Send Message
August 29th, 2015
Verified purchase

I was looking online for a elegant yet simple dress for my parents upcoming anniversary. I found this dress and it was everything I was wanted. The style and design will make for a grande entrance. I can't wait to receive it.

Thumbnail of user susanw199
4 reviews
1 helpful vote
  • Send Message
August 25th, 2017

I had to change my size after I ordered - I did not see size chart. They quickly responded that they would notify the factory of the change. I hope it works and I get the correct size. We will see but they were prompt!

Thumbnail of user keeyonaf
1 review
0 helpful votes
  • Send Message
April 17th, 2017
Verified purchase

I love the clothes its great for me to by it on... great price I buy stuff off here all the time and most and likely I got my boyfriend his birthday gifts off this and my family love the fashion it got great taste.

Thumbnail of user kimh1032
2 reviews
0 helpful votes
  • Send Message
August 25th, 2021

The dress on the website was very attractive. But in
Reality it's not worth the purchase very inexpensive. Will not give this dress to
goodwill. Not worth the hassle of returning. Keep your money, read a truthful review.

Tip for consumers:
Garment does not look anything like the picture. Wry poor quality product.

Products used:
Dress

Value
Shipping
Quality
Thumbnail of user tomecam
1 review
2 helpful votes
  • Send Message
January 27th, 2021

Yes this website is a ripoff the pictures they post are not what your getting i do a lot of online shopping this is the worst. Very disappointed on how they handle things hard to get a refund never a live person to talk to. I shop at ASOS now the quality is great the returns are easy the shipping is in 2 days. I will never shop at TBDRESS again you been warned Save yourself the headache

Tip for consumers:
Don’t do it , shop at ASOS great quality just like the photo , fast shipping , excellent customer service thank me later 5 stars

Products used:
Men coat

Service
Value
Shipping
Returns
Quality
Thumbnail of user larisam2
1 review
0 helpful votes
  • Send Message
January 11th, 2016
Verified purchase

Hello all,
I want to share with you my experience with tbdress.
I bought this Item Code: ******* and i was really excited about it.
It was exactly as described on the site, I love the material and measures are perfect. And tbdress team is very kind and trustworthy.
Tnk you tb dress. :)

Thumbnail of user samanthaa15
1 review
0 helpful votes
  • Send Message
November 13th, 2015
Verified purchase

This dress is the best dress I have seen so far, its floors so smoothly on the body that it gives it the best shape ever. When I show the dress to my friends, immediately everyone fill in love with it.

Thumbnail of user valerieb450
2 reviews
1 helpful vote
  • Send Message
April 21st, 2021

I bought 124.00 in dresses. When I received the dresses one had a side seam open and the other was described as "sequins" when it is glitter. They offered 10.00 for a refund. It will cost 50.00 to fix the one with the side seam open. And the other has glitter falling everywhere. They told me I could return at my own cost. I will NOT buy from this. Again. I will buy from AMAZON. THEY HAVE GREAT RETURNS.

Tip for consumers:
don't use this site the is others.

Products used:
dresses

Service
Value
Shipping
Returns
Quality
Thumbnail of user melissag41
1 review
0 helpful votes
  • Send Message
September 16th, 2015
Verified purchase

I bought a dress online once before and I was extremely disappointed by the product I received. Since then I vowed to never again online shop for clothing again. I saw this website and couldn't help myself but go through pages and pages of beautiful dresses. I decided to give it one last chance and I bought two inexpensively priced dresses, and waited...
I was so so pleased with the result! They were beautiful and the material was not cheap at all and they fit so nicely. I am so happy with my shopping experience that I frequent this website weekly. I currently have 10 dresses in my shopping cart I'm trying to weed through!

Service
Value
Shipping
Quality
Thumbnail of user quibzl
1 review
0 helpful votes
  • Send Message
April 22nd, 2015

I was a little nervous about ordering from a company I found online, but after doing some research and talking to the Reps at the site, I decided to place my order for a loose maxi dress. I am extremely happy with the quality and Value I receive from tbdress and would recommend their company to anyone!

Thumbnail of user briannac13
1 review
0 helpful votes
  • Send Message
January 31st, 2016
Verified purchase

I was recently told about tbdress and figured the reviews were good so I would give it a try. I'm so glad I did! My dress is absolutely gorgeous and it came SO FAST I can't believe it! Thank you TBDress! :)

Service
Value
Shipping
Quality
Thumbnail of user kevinmarkkima
1 review
0 helpful votes
  • Send Message
January 28th, 2016
Verified purchase

Its so nice and im amazed because i saw this site and this coming salary coming of mine i will buy here so i can use it if i'm going to Philippines.

Buy and you will be grateful to have this items you wanted.

Thumbnail of user angeliquey1
1 review
0 helpful votes
  • Send Message
May 24th, 2017

I purchased 2 items from TBdress. They arrived in a timly manner. The quality of each of the items is good and they look good on as well. I'm one satisfied customer. I've recommended TBdress to my family and I've already placed another order...

Thumbnail of user lorij78
2 reviews
3 helpful votes
  • Send Message
May 2nd, 2019

I ordered a wedding dress for my daughter. It was too small, and the bead design on the front of the dress was not symmetrical. I emailed the company two days after receiving the dress, and they said they would respond within 24 hours. It has now been four days and I haven't heard a word from them. I tried to open a dispute and I was unable to do that. I sent an email with pictures of the problems with the dress. This company needs to be investigated. IT IS HORRIBLE and NOBODY should trust this company!

Thumbnail of user jessicam102
1 review
0 helpful votes
  • Send Message
April 27th, 2015

My friend recommended this site to me and I made my first order back then. It was delivered and since then I have been shopping here. I can’t believe how much I get for a little money. I am just a 100% satisfied costumer.

Thumbnail of user moniquef2
1 review
0 helpful votes
  • Send Message
October 20th, 2015
Verified purchase

I love TB dress. I have purchased three dresses from them, and I have not been disappointed. Unlike some other dress sellers, the products from TB Dress look exactly like their photographs. I am very pleased with their products and service.

Thumbnail of user lavoised
2 reviews
1 helpful vote
  • Send Message
November 12th, 2015
Verified purchase

I really enjoyed shopping online at TBdress. Ordering was not a hard experience like I have had with other companies online. I plan to continue ordering from your company because I really like your dresses!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user nc35
1 review
0 helpful votes
  • Send Message
August 20th, 2016

These clothes fit a small person living in china where these dresses are made. Not for a regular size medium person. Clothing is cheaply made and material appears cheap and flimsy. It does not apppear like it is on model. It has taken a over week to receive a refund.The refund and return process is difficult

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to sns@tbdress.com, we will try our best to help you solve your problem. Have a nice day.
Tbdress

Thumbnail of user unhappyc44
1 review
5 helpful votes
  • Send Message
November 21st, 2015

Do not order from TB Dress. The product order is a scam to get your money. They don't really have the product you order. You will receive an item, but it's not what you ordered, and you will not get your money back.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user lynnk33
1 review
6 helpful votes
  • Send Message
November 23rd, 2015

I received a package from here that was not the item I ordered. I have been in contact with them through five emails going back and forth so they can send me the correct item and I keep getting the run around. They have asked for a sku number however I have sent them every number possible that was in the package and on the item yet they still haven't sent me my item. Don't order from here because the service is horrendous and because they're in China you have no recourse. Awful company.!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user vinejayhhnwangw
2 reviews
2 helpful votes
  • Send Message
December 12th, 2014

I purchased a dress two weeks ago and the dress arrived ahead of time. I must say the party dress is a blast! When I fit the dress it looked good on me. I am going to put on this dress on my best friends wedding. I am the maid of honor.

Value
Quality
Thumbnail of user javauns
1 review
0 helpful votes
  • Send Message
April 2nd, 2020

Ordered several shirts on January 27th 2020 and never received my order or a response from the company regarding my order until a month later with a fake tracking number, requested for a refund and they went silent.

Thumbnail of user anastaciam1
1 review
4 helpful votes
  • Send Message
April 11th, 2014

Hi,

I ordered a dress from TBDRESS.COM on April 8th and paid 2-5 days delivery. I know it is only day 3 now, however I decided to email to them just to check in. I did it already 5 times and no response. I am emailing them 2 day in a row just asking how it is going on, however, nobody replies. I emailed customer service, I emailed to their representative Aaron, and still no answer. If this rewiew is read, please let me know how is my order doing, it is not like I am asking something difficult, right? Or do you guys have only one way communication?

Thumbnail of user sunh3
1 review
1 helpful vote
  • Send Message
January 4th, 2014

The quality of the dress is very poor and it’s absolutely different than the picture. The Ruching (texture of the fabric), the sewing, the sleeve margin and the bottom margin is completely different. Also there is a zipper in the back of dress but for me it doesn’t have any zipper. Totally the quality is so poor and I like to ask for the refund. I am wondering how your customers give you high rate and comment positively. Don't buy from this fake site.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Sun H.
Thnks for shopping with tbdress. I am after sale [prepresentative from tbdress, This is my mail: sns@tbdress.com. Would you please let me know your experience with tbdress so that I could make something for you. For your current issues, please i'd also like to direct you to contact tbdress sales department by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

Kinds and regards
Tbdress service team

Thumbnail of user sherylg1
1 review
2 helpful votes
  • Send Message
January 3rd, 2014

I bought a coat for my daughter XL just to be safe and when we received it, it looked like it was for a pre teen very tiny person. I had a very small woman try on the coat just for comparison and it did not fit her either in the shoulders and back.
When I contacted TBDress they suggested that I give the coat to someone it would fit, that I would be a very nice gesture on my part. They also told me I could not return it.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Sheryl G.
Thnks for shopping with tbdress. I am after sale [prepresentative from tbdress, This is my mail: sns@tbdress.com. Would you please let me know your experience with tbdress so that I could make something for you. For your current issues, please i'd also like to direct you to contact tbdress sales department by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

Kinds and regards
Tbdress service team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TBdress?