• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user disappointeda5
1 review
0 helpful votes
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May 29th, 2019

Disappointed: the straps on the shoes were so large they could fit an elephant PLUS the left shoe was tighter than the right one and the return is on buyer and costs the same as the shoes. I tried to leave a review so that others don't get scammed you've guessed it. Impossible even on this one couldn't load the pictures they asking for a different format

Thumbnail of user tiffanyl25
1 review
0 helpful votes
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October 29th, 2015
Verified purchase

I had much skepticism when I initially ordered. I was concerned about the quality of the clothing and about the sizes. I did find that the sizes do run small for my size but were perfect for my youngest daughter. This is a win win for me because I now HAVE to lose weight to fit my first dress. My daughter is ready for order #2.

Thumbnail of user debral23
1 review
0 helpful votes
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November 4th, 2015
Verified purchase

I shopped at TBdress and I had a great experience. I bought a dress and I paid a total of 9.19 dollars. It's a great looking dress for the money and I'm thinking about buying a beautiful necklace and matching earrings for 9.19 dollars so I've really had fun shopping there since I'm on a fixed income it really helps.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user denisek7
1 review
0 helpful votes
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May 9th, 2015

I want to share my story on this item. I ordered this costume and got what I wanted. The quality of the fabric is nice and the elasticity of it is just what I expect it to be. The costume is so cute and real looking. I enjoy wearing it the entire event.

Thumbnail of user alyssah111
1 review
1 helpful vote
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February 5th, 2021

Terrible customer service. I ordered a beach wedding dress that was nothing like the picture. Paid for 2 day shipping. Took 7 days to get here. Read that I have 7 days to return it. I emailed the company and it took 3 days for a response. Not able to return if for a full refund. So ladies don't buy a dress or bridesmaids dress from here if you aren't 100% sure you'll be satisfied.

Thumbnail of user latanyah
1 review
0 helpful votes
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January 17th, 2016
Verified purchase

I love this website. Great quality clothing at incredible prices. I have been telling all my friends and family about this website. I was looking for a place that is affordable for me, yet fasihionable, and I found it here at tbdress.com. I am so glad!

Thumbnail of user beckya9
1 review
2 helpful votes
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July 6th, 2014

My daughter and I were so excited to find dressy shoes with straps in bone color for a wedding she was going to be in. They were rather expensive but we did not care because they were so exceptionally pretty and were perfect for the dress. She wore them the night of the rehearsal and on the wedding day. At the reception she had to take them off because the sole had separated from both shoes. So disappointing. We emailed the company and they asked for a picture which we sent. They offered to replace the shoes if we sent them another 15.00. Oh noooo I will not send them another dime and I will not order another thing from them if they can not back up their products. So beware... It also took three weeks to get the shoes delivered.

Thumbnail of user carriej6
1 review
0 helpful votes
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October 25th, 2015
Verified purchase

I wore this skirt to a church service, and had so many compliments, I couldn't politely keep up with the 'thank you's'. There is a steampunk black jacket on Amazon which goes with it perfectly. The sizing is small. I am a size 12 and ordered XXL, which fits perfectly. Ordered one in each color, and I'm so happy I did! Standard shipping is slow, but consistent with Zulily.

Service
Value
Shipping
Quality
Thumbnail of user caramolr
1 review
1 helpful vote
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April 6th, 2014

This site was great, and i am happy that i ordered my dress from it. It was exactly the same as advertised on the site, it was at a great price and was perfect. The dress was made on time and shipped to me on time i had no problem.
It is not a SCAM!
And i am not someone who is paid to write a review, i am just a person who ordered their prom dress!

Thumbnail of user cherryb3
1 review
2 helpful votes
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August 18th, 2014
Verified purchase

The dress is great! It fits well, is a good length and the quality is great. The only minor issue I have with it is that the sleeves tend to ride up at the shoulder, which covers where the holes are supposed to be (where the shoulder shows) so I have to pull the sleeves down every so often so that my shoulders show. Besides that, there is nothing wrong with it at all. I LOVE this dress!

Thumbnail of user christinam70
1 review
12 helpful votes
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June 20th, 2016
Verified purchase

Do not buy any thing from this company. They do not go by there return policy. They do not give you your full amount of money back and they lie and say dress is custom made so they have to take money from you return amount. Also it take they long to return your funds to your account

Thumbnail of user charmael
1 review
1 helpful vote
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October 21st, 2013

I ordered a dress from this site one month ago from this site. I always fear being scammed and usually when am ordering from a site for the first time, i look for something cheap, just in case am tricked. Luckily my dress got to me last Thursday, I tried and it was fit so I used it to church this Sunday. Most people seem to like the dress. Hope to try a more expensive one soon. The overall procedure was not tedious.

Thumbnail of user lisat70
1 review
0 helpful votes
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April 29th, 2015

I must admit, I was drawn to tbdress because of the unique shades and colors of fashionable designs... BUT I am now a FAN of TBdress because not only are these designs of great quality and an amazing way to make me feel beautiful, but the option to customize fit and fast delivery adds the stars. As a woman I understand the importance of quality and fit. Thank you tbdress!

Thumbnail of user phillipm545
2 reviews
4 helpful votes
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June 30th, 2023

Ordered an item, they charged my card, realized it was probably a scam, requested a refund, they ask me for an order number, they had not given me an order number, without an order number they can't refund my money. SCAM!

Thumbnail of user mariep13
1 review
0 helpful votes
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March 4th, 2014

I emailed them about my order (order number is *******) wanting to know why a few weeks had gone by and I still hadnt received an email saying it was shipped or a tracking number. 2 days went by and although I never got a response from my email I received my tracking number this morning. Now I cant find any information on my items. Every time I type in my tracking number it says it doesnt exist or there is an error. I am very disappointed. I very rarely order anything online and I never but myself anything (kids come first). I hope I receive my items soon and they are worth the money I spent. Wish I would have read these reviews first.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hello, dear,
I have checked and found that your order has been eleven days past since your payment done. You have received your tracking number, you may not get a update, this might caused by non-update data. Therefore, please keep tracking and updating data.
Your sales person of tbdress would contact you today later for your order. Please check your mail box then for more message.
Kinds and regards
Tbdress service

Thumbnail of user anns103
1 review
5 helpful votes
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August 20th, 2016
Verified purchase

I actually was having trouble Finding a wedding dress my size, tb dress had my dream wedding dress and I was able to find it in my size. I measured myself and looked at the size chart and it fit wonderful

Thumbnail of user walleye1
1 review
0 helpful votes
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November 17th, 2014
Verified purchase

At TB Dress, I have found the best bags and shoes that go with any kind of clothes. However, many of the shoes I like aren't available in my foot size so I have to settle for the second choice. I suggest the website stock should have a enough shoes and outfits for all sizes.

Thumbnail of user dennisf22
1 review
1 helpful vote
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September 7th, 2014
Verified purchase

I was having doubt in tbdress because of the reviews i have read, but it was not true. Tbdress is a good online store. The dress that i ordered for my girlfriend for her birthday was immediately delivered within the calendar day they alloted. Tbdress has a good service, i recommend it to you guys.

Thumbnail of user gailm29
1 review
0 helpful votes
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December 30th, 2014

The item is in high-quality and the shipping time is also very short. Thank you very much for your help. I love it very much.
You are so sweet and nice. Thank you very much again for your kind service and help.

Service
Value
Shipping
Quality
Thumbnail of user debbieg254
3 reviews
5 helpful votes
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March 18th, 2020

I ordered a sweater. Didn't receive a confirmation. Now they claim that they can't find the order, but they sure took the money from my credit card pretty quick. Payment came out Jan 13th, still no sweater but 10 emails back and forth with them stating that they can't find the order. Just give me my money back then!

Thumbnail of user pritiv
1 review
3 helpful votes
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December 12th, 2015

Hi I have ordered my item from TB Dress and its been three week still on status is showing me preparing. I don't understand what's going on because I tried to call on customer service but no one responding I also tried to send them email but still no one responding. What should I do now.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user mdb4
1 review
0 helpful votes
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November 25th, 2015
Verified purchase

I got a men's outerwear (coat) as a gift from my friend who bought it from TBdress. I loved it. It is comfortable, very stylist and when I heard about it's price I was shocked, that such a great item in such a low price. So I am here to shop some products for myself and for Christmas gift.

Thumbnail of user isabela10
1 review
4 helpful votes
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December 11th, 2015

The dress that I purchased was not sized correctly. I immediately tried to contact TBDress by using the phone number provided. The number did not work.
I sent several emails, explaining the situation. I keep on getting stonewalled and getting asked for pictures of the issue. The website promises a full refund, however when I tried to return the dress on my own, the instructions are too vague on the website, the cost to return it, is almost the same as the cost of the dress. I have asked repeatedly for my refund and for TBDress to arrange for a pick up at no cost to me but I continually get evasive answers. I have even been told to keep the dress. I will never again purchase anything from TBDress.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user mieshao
1 review
1 helpful vote
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April 14th, 2014

CAUTION! Please do not waste your time or your money! Its almost been two months that I have waited on a dress that needed NO special alterations! These people will not communicate with me at all! I want my money back but I can't even get the dress so I know I won't get any money back! STAY AWAY!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hello dear,
This is tbdress service on sitejabber. Could you please let me know your order number so that I could look into your order.
Looking forward to your order number ASAP.
Kinds
Tbdress service

Thumbnail of user girishs
2 reviews
0 helpful votes
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October 18th, 2013

Buying any product from online store is not my choice as I had some bad experiences from various stores. However, my friend referred me to visit the Tbdress online portal for buying trendy dresses for my wife. I was surprised by seeing that company is providing good discount on latest products. I thought that is another cheat from online stores, but that was big surprise for me. I ordered long Bridesmaid dress for our coming anniversary. I also selected the Laciness dress for my daughter and believe me I was surprised with the quality and the prices that Tbdress is providing to their customers. That changed my mind and now I am the regular online customer for this portal. Thanks to Tbdress again.

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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