• TBdress

TBdress

This company’s rating is currently unavailable.

Write a Review

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

322
See all photos
How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user lisam4329
1 review
4 helpful votes
  • Send Message
May 17th, 2022
Verified purchase

I Ordered 2 Jumpsuits totaling $371.70 on March 20,2022. They showed me that they Received my Money and my Order was being Processed. I reached out to TB Dress via Email and was told they didn't have the Material for my Orders and they will Refund me 3-5 days. I still haven't received my Money. I filled a Despute with PayPal. Please do not Order from this Company. They should go out of Business.

Thumbnail of user adal116
3 reviews
22 helpful votes
  • Send Message
October 13th, 2015

Don't do it! What you get is not whats on the picture. The company is a total scam and takes advantage of the US because we really think we are getting a good deal pricewise, but its just a scam, what you get is not what the picture showed when you ordered it. Don't do it!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user scottsdalezonam
1 review
2 helpful votes
  • Send Message
December 29th, 2014

I have done all my Black Friday shopping online with multiple online stores. I wish, I WISH, I had NEVER EVER bought anything from TBDress.

Online shoppers, please be aware. Overall TBDress merchants are cheaper and that's why they suck you in. However, the follow-up customer services are like hell.

Here is my story:
On 11/29/2014, I ordered 9 items and only 5 items arrived. I ended up return 4 of them via USPS, costs me US$58.- It wasn't fun!

As I am writing these reviews (12/29/2014), I still never received the rest of my order. I am still in contact with TBDress customer services via emails.

I wish I wish I have had checked the review before I do business with TBDress. Their merchants are cheaper because it is from Mainland China and they haven't developed an international standard customer services protocol. So when you do return/refund/exchange, you have to go through a lot of trouble and spend your own money shipping back to China.

Tip for consumers:
The merchants on this website is considerably cheap and that is how they get you. Be aware of their return/exchange policy, which is quite unpleasant experience to me.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.

Could you please give me your order number so that i can check your order status and try hard to solve your problem as soon as possible!

TBdress service team.

Thumbnail of user wendya24
1 review
0 helpful votes
  • Send Message
December 3rd, 2015
Verified purchase

I felt so elegant in this lovely dress. I couldn't have bought better if I'd gone to the most expensive boutique. I received so many compliments and people were astonished when they asked where I'd purchased it and I told them TBdress. They were even more astonished when they were told the price I paid.

Thumbnail of user lindam123
1 review
0 helpful votes
  • Send Message
December 4th, 2014
Verified purchase

The best thing about TB Dress is you will want to order everything! The worst thing about the place is even if you aren't an impulsive shopper and want to cancel an order two days after placing it, you are in for a big loss!

Thumbnail of user peenm
1 review
16 helpful votes
  • Send Message
September 28th, 2015

I wish i could give them negative stars! I ordered my dresses on July 28. Its September 25th (almost two months later) and I have still not received the dresses. I emailed them my concern with a screen shot of my order number and they responded with 'please provide your order number' my response was 'did you even read my email where i state my order number and reference the attachment for confirmation purposes'? Anyhow, they responded with that it takes 30 days and on my next order they will give me a nice discount. Um ok first off, wouldnt that mean the dress would get here by aug 30, latest. Wtf kind of company is this? Also why would i order from you again if my first experience was bad? Highway robbery i tell you. TBdress is whack!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user pamelac21
1 review
1 helpful vote
  • Send Message
August 7th, 2015
Verified purchase

I ordered the dress on 21st July, the online service kept me up to date as to where my order was, the dress arrived in the country on the 3rd August and I received it today 4th August.

Very impressed with the dress, the quality, the shipping and fees where all fine.
The dress is exactly as the dress shown on the online pictures.

I will shop here again, recommend to all other buyers.

Thumbnail of user dianar10
1 review
2 helpful votes
  • Send Message
May 5th, 2014

First hand experience is the best way to Judge. I had an experience with this site that I can say it was satisfactory especially considering the price of the dress I bought. On 15th Day of April, I placed an order for a party dress from tbdress. I happened to have learned about it from facebook. The customer service was helpful when I was giving my measurements and specifications. I paid it with my Paypal because I trust the option more when it comes to online shopping. To my surprise, I received the dress on the 30th day of the month. The order took only 15 days. The dress is perfect except for it being a little tight at the chest (reason I give 4 stars) I have a big chest but I had specified an inch add there. It looks good on me thou so I will make no alterations. I will be using it to a Friday party this coming 9th. Thanks for the speedy shipping and discounts.

Thumbnail of user rehmanak
1 review
0 helpful votes
  • Send Message
January 9th, 2016
Verified purchase

I have bought many times different things sometimes clothes, jewllery and shoes etc. I'm regular online customer. I find this site very good for online shopping. Material is really good, durable and goid quality exactly same like theyshow you in pictures. Good customer service and delivery time.

Thumbnail of user porshlw
1 review
0 helpful votes
  • Send Message
October 27th, 2014
Verified purchase

I wasn’t sure about whether the jumper would be for me at first. I thought the color was a little too dark but once it arrived it wasn’t as dark as what I thought it was. Overall the jumper is really nice and comfy to wear.

Thumbnail of user jackies25
1 review
0 helpful votes
  • Send Message
December 11th, 2013

I decided to give the website the benefit of the doubt based on all the reviews and went for it. I ordered a total of 7 items (2 cardigans, 3 sweaters, 1 jacket and 1 dress). I live in Canada and went with standard shipping. I was expecting to wait 10-20 days but received it within a week, so I was pleasantly surprised. On top of the $22 shipping cost, I unexpectedly had to pay $26 in duty fees with the mailman came to my door.

The downside of the 'fast shipping' was that I got jipped and didn't receive the 1 dress. So I only got 6 items when I paid for 7 items. I have emailed TBDRESS about the matter and waiting for a response.

Thumbnail of user dorothyb130
2 reviews
0 helpful votes
  • Send Message
April 14th, 2019

I ordered a dress paid extra for rush delivery for my birthday. Its been weeks and I have no dress and no money back. I emailed them and never get a responce. Find your stuff on a different site please. Now they send me a email everyday about new clothing and sakes. Why would I buy a thing when I haven got what I ordered. I never write reviews about a companycompany. But I trusted this one and I expressed it was for my birthday and they could care less. I intend to express my feelings everyday so other people can avoid having to be disapointed

Thumbnail of user minettas
1 review
0 helpful votes
  • Send Message
February 5th, 2021

Say you can get refund easy return or exchange but while all that is being said you are being charge for shipping when you order the item, then charge for shipping it back then being charge for for shipping if you want to exchange for another item. They would ask if you want to keep the item and give you back 5 dollars but dont see the sense in keeping the item if they cant fit or you dont like them cause they look totally different from the picture. So tb dress is just a terrible terrible terrible place to shop at and the the thing is also you can speak to anyone everything is email email which is just dam ridiculous. Quick to take your dam money but have a hard time getting it back. Sorry $#*! company. They asking for proof at the bottom but the only proof i have is all my dam email to them and from them. I didnt keep the items or have pictures of the items so i dont know what proof i can provide. Just know that tb dress is full of it that is why i unsubscribe from them.

Tip for consumers:
for others please run or delete & go to another site when you see tbdress comes up cause they say easy return & money back but they are all liessssss they gave a phone number which is not correct and is always busy. when they gave me the number i had time on my hand so i call all day long & the line was constantly busy & when i ask for another num they ignore me bastards. all they did was just email me talking about they sorry. sorry my $#*!. LIesssssssssssssssssssssssssssssssssssssssssssssssssss

Products used:
none of the product i bought a African fashion western full length patchwork plain slim waist out fit i also bought a printing strapless women's maxi dress and a print long sleeve v neck geometric woman 's maxi dress and none of them was to my liking and i return them all.

Service
Value
Shipping
Returns
Quality
Thumbnail of user hollyh279
1 review
1 helpful vote
  • Send Message
May 3rd, 2020

Do not order from these idiots
They take your money and don't deliver
I'm not plannning on getting my order but will be reporting this site to the proper authorities... I feel bad for the ppl that lost a lot of money... my order was not a much
But we all work hard for our money... How do these people sleep at night
DO NOT BUY... READ all Reviews
Scum Scammers

Thumbnail of user waynes42
1 review
0 helpful votes
  • Send Message
November 23rd, 2015
Verified purchase

My first time online experience with online purchases and this was the easiest, most efficient way. The online chat assistance was great... This really made me excited and had me share this experience with 10 friend within 30minutes. Great prices as well, im hooked!

Thumbnail of user martinam5
1 review
0 helpful votes
  • Send Message
December 8th, 2014
Verified purchase

I purchase a dress for a wedding that I'll be a guest and I absolutely love it. The fnish is wonderful and it took a little less than a month to be produced and arrive in my hands. I shall be recommending this website to my friends and using it for my future purchases.

Thumbnail of user sandhyan
1 review
0 helpful votes
  • Send Message
July 24th, 2015
Verified purchase

TBDress website online shopping is just amazing and I enjoy it.
The dress models are simply cute with affordable price.
The material of the dresses that I order is superb and the design is just apt as shown in the picture. Love TBDress and love shopping in TBDress.

Thumbnail of user zahraha
7 reviews
23 helpful votes
  • Send Message
July 20th, 2016

I have purchased two wedding dresses and two vails, they were nice almost as pictures but lower quality. The customer service were very nice, and they told me the exactly shipping and receiving dates.

Thumbnail of user georgeo15
1 review
1 helpful vote
  • Send Message
April 10th, 2014

I have struggle with many shopping online merchants before I came to know tbdress, the site is easily design with user friendly interface that newbie's can navigate easily as opposed to some shopping online sites. You can clearly read other satisfied shoppers opinions on the products they have purchased and this help those doubting the tbdress products. This the only place I got a $10 Coupon on my first purchase when I bought a cocktail dress for better half for my wife, while shopping for cocktail dresses I got about 1110 plus of assorted and beautiful dresses to choose from, I bought a Delightful Neckline Cocktail dresses and guess what I got 70% discount on the total amount paid.
Delivery of the cocktail dress was first and within a few days I had the dressed as requested and as described on the internet. They have PayPal payment method which made work easier for me since I didn't have money on my credit but had some few dollars on PayPal account.

Thumbnail of user marlal3
1 review
0 helpful votes
  • Send Message
October 12th, 2015
Verified purchase

I purchased the assymetrical hoodie in dark grey and was blown away by, not only the fit and quality, but the fact that a woman of my size could find a great age appropriate hoodie. I get compliments all the time and recommend this product to women of all ages and sizes!

Thumbnail of user mm637
1 review
1 helpful vote
  • Send Message
August 5th, 2019

I placed an order last month with the expectation it were to be delivered last week. I canceled the order the same day it was placed actually, and requested a refund. They are trying to avoid refunding my order; and left an email and voicemail just last night, that they are almost finished making the garment, and how about I just keep it! One month I have been going through this!

DO NOT order from this company!

Thumbnail of user laurenm74
1 review
1 helpful vote
  • Send Message
September 22nd, 2016
Verified purchase

I have gotten prom dresses off of this site. Every one came out beautifully! I have never had any complaints about this site. However for the dresses that aren't formal, or custom sizing, read about the sizes because they run small. I am normally a small, and on this site I am a large.

Thumbnail of user bl899
1 review
3 helpful votes
  • Send Message
February 26th, 2014

I placed an order on Feb 14th, they said don't worry on their website we will send you a tracking order with 2-8 days and ship I paid extra shipping. They took my money that night and I have not heard a word since I have sent 4 emails with no response, I think I have been scammed and I am furious> I either want my money back or my item delivered as promised within the time frame. Order #*******

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hello, dear.
I am sorry to hear you such experience like that, Usually buyer would receive a confirmation mail after order and payment. I am wondering whats wrong there. But please do not worry, I could refer to your order number and your contact way to tbdress sales person who in charge of your order. Today later, you would be contacted by your sales person. Please check your mailbox, If possible, leave me your phone number to let your salesperson to contact you for your order status. Here is my service mail: sns@tbdress.com to be your service.

Kinds and regards
Tbdress service

Thumbnail of user debb211
1 review
1 helpful vote
  • Send Message
October 25th, 2019

I'm so sad I didn't dig deeper into these reviews before ordering a dress for my daughter's wedding. The dress is 2-3 sizes too small (not US sizing, as listed), a different color than pictured, and a different material than pictured. The company has been TERRIBLE to work with in trying to get any kind of resolution. Email messages are in broken English and don't answer my questions. I've requested a return address FOUR TIMES so far and still haven't received itonly an offer of $30 toward alterations of a too-small dress. How does one alter a tiny dress to make it bigger? There's no extra fabric! I am trying to go through PayPal to recover any of my $165 I now fear is lostextra difficult at a time that money needs to be going toward so many wedding expenses.

Thumbnail of user kimn33
2 reviews
0 helpful votes
  • Send Message
December 7th, 2015
Verified purchase

I buy my brides maid dress from tbdress and im very happy the first one i choose the wrong pink and the second one i was very worried i was not going to get it back in time to go back hom to my mom wedding and i went on facebook and speaks to them and thry replied back to me so fast and they did come thru for me they let me get back my dress intime and i really love it,, thank u tbdress you guys worth my stars

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TBdress?