• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user gaila76
1 review
3 helpful votes
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May 12th, 2019

I ordered three articles of clothing and over a month I received one item and a week later I received the 2nd piece. I was informed that I'd would receive a refund because the 3rd item was out of stock ( over a month after I placed the order. I used the size chart before ordering but the items I finally received did not fit. When I requested to return them, I was informed that I'd have to pay double shipping so instead they would pay me $6 and I could keep the items. What good is keeping something that doesn't fit plus, $6 doesn't cover the cost that I paid for the dress. I'm thoroughly disgusted with this company and will never order again. I have not received any resolution to this claim.

Thumbnail of user mohiuddins
1 review
0 helpful votes
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October 31st, 2015
Verified purchase

Purchased Three-Quarter Sleeve Bowknot Women's Lace Dress from TBDress.

The stiching and the quality of the fabric is quite good. It arrived a bit late but it was the local post office here which did not inform me about the arrival of the parcel.
Good customer service.
Overall happy with the puchase.

Service
Value
Shipping
Thumbnail of user helenk33
1 review
4 helpful votes
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November 16th, 2015

After receving the wrong dress, I have been promised a refund on condition that I remove my original review. So, I have done so here.

I am awarding TBDress a 4* review on anticipation of receving my refund.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

"Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team"

Thumbnail of user andreal26
2 reviews
4 helpful votes
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November 20th, 2014
Verified purchase

I adore TBdress as it is very popular for its prompt shipping. My hoodie arrived exactly in the mentioned date as mentioned when I placed the order. I felt extremely pleased and I placed the order for many other attire.

Thumbnail of user bridgetteb2
1 review
0 helpful votes
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October 27th, 2015
Verified purchase

I purchased the Color Block Lapel Half Sleeve Women's Day Dress in a size XXL and I am an US size 12. It fit perfectly. The quality of the dress is good and the shipping time was not long at all. Will be buying other items from TBdress.

Thumbnail of user judyw125
1 review
2 helpful votes
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May 10th, 2018

Just received my latest order from TBdress and it is amazing! True to the pictures listed for the item in terms of color, fabric and style and fits exact to rhe measurements provided. Can't wait to put it on for the special occassion in late summer!

Thumbnail of user alicej16
1 review
0 helpful votes
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May 9th, 2015

The collection of flower dresses on tbdress.com for girls of is just wonderful. Especially, the A-line Spaghetti Straps Appliques Embellishing Flower Girl Dress (item code: *******) is really nice for your kids.

Thumbnail of user yiliab
1 review
0 helpful votes
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August 21st, 2014
Verified purchase

I just want to thank you for your great service and for the most beutiful dress, and for making my dream dress come true. This dresss is perfect in every way it looks beautiful and it fits amazing, thank you again so much, im so pleased.

Thumbnail of user angiel256
1 review
0 helpful votes
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March 6th, 2022

I ordered a dress January 18th, 2022 and quickly discovered it would take a long time to arrive. I cancelled the order January 30,2022 and STILL haven't received my refund, it is March 6th, 2023 today. My advice…. BEWARE, I am gonna shout this from the rooftop until I get my refund. #stayaway

Tip for consumers:
BEWARE OF TBDRESS

Products used:
I ended up ordering from another company that was AWESOME

Service
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Returns
Thumbnail of user lisah72
1 review
2 helpful votes
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March 18th, 2014

I ordered a dress to be a bridesmaid in a wedding. I had the site and the item number, all I had to do was order the correct size and pay. The dress came and I was so excited until I opened the box and it is the wrong dress! I have sent 5 emails with pictures proving they sent the wrong dress and I keep getting told, "looks the same" and "can't you just accept it" The brooch in the front of the dress is missing, the hem is completely wrong, even the straps are in the wrong place! But I am supposed to accept it and have the wrong dress in the wedding. Absolutely ridiculous! Do not order frrom this company if you want to receive what you pay for!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hey dear Lisa H.
I am so sorry to hear that. Could you please let me know your order number so that I could refer your order to your sales person, who in charge of your order. And after confirmation of your order details, we wish to give a satisfying solution of your case.
If you are not satisfied with quality of your dress, and you expect refund, your sales person could do for you after confirmation. Tbdress has begun paying attention to product quality and customer service. Hope could be doing better and better.

Sincerely
Tbdress

Thumbnail of user dominics16
1 review
10 helpful votes
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July 24th, 2014

The dress was delivered exactly as it shows in the site. The quality of the dress, the material everything. They often have discounts runnng in the store which are genuine and you can make the best of it.

Thumbnail of user louisec36
1 review
3 helpful votes
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July 21st, 2015

I have ordered a dress off of here the latest it is supposed to be here is the 22nd im growing concerned because after i ordered it was sent an email saying they would take a few days to process and then would ship it and send me a tracking number in an email im yet to recieve this and my email has gone unanswered

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear louise c.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that you had an unpleasant experience with us and extend our sincere apologies.

We have sent you an email with top solution to your email address: louiseca****@gmail.com. Please have a check and give us a confirmation back and we will try our best to help you out.

Tbdress service team

Thumbnail of user ajb36
1 review
2 helpful votes
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May 26th, 2019

I spent 200 dollars on tall boots... when they FINALLY arrived 3 months later they are cheap costume boots. They sent the wrong size and NEVER responded to customer service emails I sent. Safe to say this "company" is a total sham. They are thieves and your hard earned money would be better spent literally ANYWHERE else.

Thumbnail of user elayneh2
1 review
0 helpful votes
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June 20th, 2016
Verified purchase

These shoes are absolutely gorgeous. They are made nicely and they are priced at an unbelievable price. Absolutely a great deal for a great pair of shoes. Great drrvice and great prices. So many styles and choices.

Thumbnail of user gabriellec4
1 review
0 helpful votes
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December 28th, 2014

Several days ago, I bought the dress from TBdress. Yesterday, I got the beautiful dress. It looked very gorgeous and graceful. I chose the custom size and I tried it on and found the dress fit me perfectly. As for the color, I chose the color watermelon. There was no color difference. I liked the dress sooo much.

Service
Value
Shipping
Quality
Thumbnail of user lorettam8
1 review
0 helpful votes
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March 4th, 2016
Verified purchase

I ordered the lace long dress for a banquet. I was very pleased the the dress.
Since then I have ordered several dresses for my daughter. Only thing I wish is that
I wish you would make more plus dress like the one I order for my daughter. I can I get some in plus size. My daughter wear a size then in US size. I have to order her
A 2x in order to get her true size. Also I wish you can send the information in my
Language.

Thumbnail of user karanr2
1 review
1 helpful vote
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December 17th, 2015
Verified purchase

Sir! Actually i wanna say only 1 thing that ur all things are very gud really its very difficult to find this type of clothes in market even in this price i m very happy with ur company things nd even in i will also follow it... tqqq

Thumbnail of user whitneys24
1 review
1 helpful vote
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June 11th, 2016
Verified purchase

I needed a yellow chiffon shirt for an event that I'm a part of. I found the perfect shade of yellow for the event and it fits great- I'm generally a Medium and a Medium fit perfectly.

http://www.tbdress.com/product/Sweet-Falbala-Short-Sleeve-Chiffon-T-Shirt-*******.html

Thumbnail of user sh8924
1 review
12 helpful votes
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October 5th, 2015

Paid USD36.46 for a skirt that costs USD19.29. :( :(
They were obviously out of stock and then charged the delivery twice.

No communication received from them whatsoever.
If they asked if I wanted to pay double the price because they were out of stock, I would have said no.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user jenniferc2578
1 review
0 helpful votes
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June 9th, 2021

Do not order from this company. The reviews are definitely not from customers, they are horrendous! The sizing is crap, the quality is crappier and the customer service is The Worst ever.
Cheap prices for poor quality.

Tip for consumers:
The sizing is really off. I ordered a 6, it’s more like a 0-2. When I tried to get it rectified they responded”you cannot use our sizing chart for sizing”

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user merissam5
1 review
1 helpful vote
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April 4th, 2019

I ordered a dress from them for my daughter's sweet 16. I ordered a purple dress which was a dark purple on the color chart. They sent me an ash purple that is also on the computer chart. I messaged them and they said the color is always off a little from the color's we pick. I told them no the color you sent me was also on the chart. You sent me the wrong dress. I didn't even get a sorry. I wouldn't even give them a star. The right thing would have been to send me the right dress with a return slip to send the other one back.

Thumbnail of user sonjit1
1 review
0 helpful votes
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July 20th, 2021

I ordered and item from this company on the 20th of May. It's now July the 20th. 2 months later no item but they took my money on the 21st. They took me it it takes about 4 weeks. Well Hell it's been 9 weeks. They told me to check with my post off but why it never made it to Ga. For 6 weeks it's been saying it in Ca. I asked for my money back. More excuse. In others I have to email or the BBB and my credit card company. I will never order from company again.

Tip for consumers:
Do not order from this company

Products used:
Nothing still waiting ok these BS’ers. I can’t get no item nor my money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user erikan67
1 review
1 helpful vote
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December 2nd, 2021
Verified purchase

I was very afraid to buy a dress online. Went to bridal shops tried on dresses but nine of them wowed me. The back of this dress is what got me so i ordered it. I ordered on november 5th and received it on november 30th. Im 5.6ft and 167lb in process of loosing more weight. I ordered size 14. Need some alteration because im not wearing heals and front top part also need to be more tight. My only complaint about the order is that i ordered ivory color and i received white that's why i give 4 star. I actually like it and won't be exchanging it. Very pretty and simple beautiful dress for my beach wedding and can't wait to wear it.

Products used:
Dress

Thumbnail of user mbok
1 review
1 helpful vote
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April 27th, 2017
Verified purchase

Since I met Tbdress I've become a customer, I appreciate tbdress services and I wish you to continue with this honesty.
Your products are good, and for me I nneed to get more coupon code to continue my shopping in Tbdress.
Thanks.

Thumbnail of user manjushaj
1 review
0 helpful votes
  • Send Message
January 28th, 2016
Verified purchase

I had ordered a Maroon piece for gifting myself on the eve of my birthday... Though i was nervous wether it would suite me or not, onreceiving the order, i realised it was the perfect one for me... I just got loads n loads of compliments... thanx to TB dress!

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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