• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user sandhyak1
1 review
0 helpful votes
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July 24th, 2015
Verified purchase

The dress models in TBDress are just awesome and the material of the dresses that I order and the design pattern of the dresses that I order are amazing and apt as shown in the picture. Loved TBDress. Love the dresses.

Thumbnail of user shellel1
1 review
11 helpful votes
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June 16th, 2020

I've had no luck tracking this package online. I placed my order back on 4/27/2020. Still haven't received it yet. Can someone help me? TB Dress is not responding to my requests.

Thumbnail of user samanthas46
1 review
0 helpful votes
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October 26th, 2015
Verified purchase

I ordered a lovely blue and white lace bodycon dress from TBDress. I was a bit sceptical at first because I have never bought anything online but I was very pleased with the result, the material looks and feels great and just a great product overall.

Thumbnail of user lakeyah1
1 review
0 helpful votes
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May 7th, 2017

I purchased what I thought was the perfect wedding dress 2 sizes bigger than I normally wear. The dress wasn't what the picture showed and it was 4 sizes too little. I couldn't even zip it up. When I contacted customer service I was offered a $20 refund by the representative and told to keep the dress. $20 didn't even cover the shipping cost paid. I will never purchase from TBdress again. Worse experience ever!

Thumbnail of user barbaraj26
1 review
1 helpful vote
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May 9th, 2015

The undewear looks nice, and unlike any other brands of underwears I wear, this one don't have any cartoon characters on them, which could be useful just in case anyone besides my mom or my sister ever sees them. They're neither childish nor granny-ish, which is hard to find in anything that's not a thong (or just horribly uncomfortable). Plus the 'ballet pink' even matches my exercising tights So incase of see through when am exerscsing i would be difficlt to notice the difference :)

Thumbnail of user deanc34
1 review
4 helpful votes
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February 21st, 2016

I WILL NEVER BUY FROM THEM AGAIN. Well 4 months later and i finally started to receive some parcels firstly with a hefty import duty to pay. They make no concession to amend the parcel type, so that you shouldnt have to pay those hefty charges and never mind that its one parcel but individual ones. Excited to finally get some goods you open up packages to find that the item is not as per the one you ordered and some items missing and some duplicated. Then never mind that with the mens clothing i cannot wear anything as its all way to small. Im mostly a medium with my clothes and ordered large and it still does not fit. Dont even bother trying to phone, you get nowhere

Tip for consumers:
Site is user friendly and easy to purchase. Do not opt for the free delivery. Make sure you are not in a rush for your item and most importantly just dont buy here

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user bipss
1 review
9 helpful votes
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May 7th, 2013

TBDRESS is a scam website. They rip off customers - the quality is horrible, and they copy branded dresses. And once you have ordered, there is no way to get in touch with them. There is no phone, no address. They are fraud and cheating consumers. PLEASE STAY AWAY from them, and invest in a branded dress instead.

Thumbnail of user nishanm
1 review
0 helpful votes
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May 9th, 2015

If you want to buy the latest fashion accessories for your loving kids, then tbdress.com is ideal for you. Visit this site to pick up the best one just like Distinctive Korean Cotton Hat or Korean Princess Woolen Yarn Kids Hat for your kids.

Thumbnail of user fatimaa13
1 review
0 helpful votes
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November 14th, 2015
Verified purchase

I am satisfied most of the dresses I bought in TBDress and I have been their regular customer.

Pls produce more elegant dresses & blouse so that we have a lot of option. Since I discovered TBdress I stopped my shopping in the mall.

Thumbnail of user ellah73
1 review
0 helpful votes
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June 18th, 2020

I have never in my life had bad experience with online shopping like I have with tbdress. I ordered a dress for $46.15 February the 12th 2020 until this day I still haven't received the dress. I wouldn't recommend this company to anyone. Each time I contacted them with an email they send me another lie two more weeks ect. One more month smh. This is absolutely poor customer service. I wonder how many more senior citizens been treated like I have with the false online deals from this company its really sad. So keep your money dont order from tbdress at all. I think it's a money scam frfr. And its sk sad to be treated like that.

Thumbnail of user susanv268
1 review
0 helpful votes
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November 6th, 2019

I ordered a dress for my grandson's wedding. It arrived stuffed in a plastic bag; the color was not representative of the site; asked to return this unworn garment; got no instructions on where to ship this for a refund. They offered a $20 discount as "the color not bad". DO NOT DO BUSINESS with these people; waste of money and time.

Thumbnail of user annem64
1 review
0 helpful votes
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October 27th, 2015
Verified purchase

Love the different styles, as I am a larger lady now, hate to shop as unable to find a nice but different style of dress, its normally same style and it gets boreing, love the colours bright vibrant, all round what a difference my wardrobe will look, keep the differece comeing in styles

Thumbnail of user quintinab
1 review
1 helpful vote
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July 15th, 2014

Received the dresses two weeks after I purchased them, I am soooo happy with the quality they are superb, just need to get the dress taken up a notch as they are a little too long but that is to be expected when ordering online. I bought the dresses in pink and got a lace coat made for my maid of honour also from TB DRESS. Bought a size 2, a 4 and a 6and they fit perfectly.

Thumbnail of user irmaw1
1 review
1 helpful vote
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August 17th, 2014
Verified purchase

I just received my wedding dress and I'm in love with it! I love tier wedding gowns that's why I choose this one, I had such a hard time choosing a dress because I liked all of them but I love all of them. I never thought I would be able to afford my dream dress but thanks to my soon to be mother-in-law I could because she lead me to your site. I have to admit I was skeptical about ordering online because I was afraid it wouldn't fit and I'm not 100% sure wait size I am but I was shocked to see that it fit almost perfectly. I would defiantly recommend your site to anybody and everybody, because there's so many beautiful, professional, affordable dresses and its shocking how fast it got here, I can't wait to wear it at my wedding in Oct. Thank you so much

Thumbnail of user tinac101
1 review
1 helpful vote
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June 22nd, 2017

I was apprehensive because I saw the bad reviews after I placed my order. I asked them to add a custom lace to the top of the bodice because I had a mastectomy and needed extra coverage. When I received my dress I was terrified it wouldn't be right but it was EXACTLY what I asked for. Thank you TBDress! I only had a little issue with it being too big in the bodice area and too long but I was expecting to do alterations anyways before the wedding since I am going through weight loss. I am so pleased with my dress that I plan on getting my mother a dress for the wedding as well.

Tip for consumers:
order larger and expect to get alterations. don't expect the quality of a $2,000 for $200...

Service
Value
Shipping
Quality
Thumbnail of user mildredw3
1 review
1 helpful vote
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July 16th, 2014

Beautiful dress! I LOVE the dress i choose. The fabric is exactly what was described the color is elegant and nice. This dress is just a little too long but nothing a little tayloring cant fix. Just hope i can losee. Little more weight for my cousins wedding lol! But was ordered at the end of march and delivered in a matter of 3 weeks! VERY VERY PLEASED! Would order again from here

Thumbnail of user th353
2 reviews
2 helpful votes
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March 1st, 2022

I did business with them. What I ordered and what they sent me was horrible and they was not trying to give me my miney back. The items I received were defected so I should have got a full refund. They advertise items on their website they do not have in stock and then give you hassle about getting your money back... this is fraud! They were suppose to process my partial refund on Feb. 11 and didn't process it until the 24th only becaused I send them a message back asking about my refund. If I wouldn't contacted them they were not going to process my refund. Shop at your own rick, but this company is a pure mess! They send you defected items and don't want to give you a full refund. They advertise items on their website knowingly they do not have the product in stock. They are crocks and try to scam you out of money. If i could give them 0 stars I would ‼

Tip for consumers:
Most of their items are not in stock. They will take your money knowingly they can not produce the item. This is called fraud!! I would not recommend anyone to shop at this site!!!

Products used:
I couldn't use any ofnthe products because they were defected. They gave me some of my money back, but not all. So basically I paid for something I can't use!!

Value
Shipping
Returns
Quality
Thumbnail of user alexias1
1 review
1 helpful vote
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July 3rd, 2014

I order my dress on 4th june from tbdress, and i received it on 30th june, I am really glad with the unique design which makes the bridal dress completely different and mesmerizing in which i bought from tbdress online store. It makes me the centre of attraction wherever I wear this and gives a nice look to my body.

Thumbnail of user pams112
2 reviews
4 helpful votes
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February 20th, 2018

I have a problem I ordered two pairs of pants are only received one and the one that I do have the sizes too small I need to return them can you please email me the right address to put on the package to send back and can you please send me my white pair of blue jeans

Thumbnail of user lyndap4
1 review
11 helpful votes
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May 18th, 2016
Verified purchase

I customized my dress but it was made way TOO SMALL. It's 6 inches (15.24cm) too small for the jacket. For the dress it is 4 inches (10.16 cm) too small on the chest; 6 inches (15.24cm) too small for the hip, the waist is exact measurement with no room to breath, the length is 6 inches (15.24cm) too long.

The reply from the customer service as follow:

"Dear valued customer, Thanks for your concern and interests. Sorry, they confirmed that the size will be little difference, it may about 1-2cm, it is inevitable Would you please keep it as gifts to someone who like it? Best regards, Customer service "

Hello!, 1-2 cm is inevitable, but 10 to 15 cm is unacceptable. Told me to keep it as gift? What a joke? Who has 30 inches hip and chest? A small child, maybe.

My advise, do not listen to the reviews they posted on the website.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us. Sorry to hear that you had some problem with your order. Could you please tell me your correct ID number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user sherryh27
1 review
2 helpful votes
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February 5th, 2016
Verified purchase

I ordered a long outware top, and it came in much sooner than I expected.
Also as it was my first time to order on thus site, I called before I placed the order, and my call got answered right away and he was very patient with me, and answered all my questions.
I am placing my 2nd order already, and very happy with the service.

Thank you

Thumbnail of user annab296
1 review
11 helpful votes
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March 3rd, 2017

About a month ago I ordered my wedding dress from TB Dress. It wasn't until after I made my purchase that I saw all the terrible reviews. I'm not gonna lie, I was extremely nervous. I was certain that I was going to get the complete opposite of what I ordered or that I wouldn't get it at all. After finding the bad reviews I felt that every good review must be fake. I would like to make it known that I am a real person and this is my real experience. I had not heard anything in about 2 weeks about the progress of my dress so I emailed them to make sure everything was still on schedule. They replied stating that it would be sent at the end of February... which it was. Every part of my transaction with this company was nothing like how the reviews made me feel. I had a great experience and would recommend this company to others. Good luck to you all. I hope you all have an experience as pleasant as I did.

Thumbnail of user courtneys49
1 review
3 helpful votes
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February 26th, 2016
Verified purchase

I bought the dress online without having been able to try it on because the return policy stated that I could return the unworn, unwashed, unaltered dress within 15 days of receipt. When I received the dress it wasn't what I wanted so I contacted the company to return it. They offered to give me a 40% refund provided I send them detailed pictures of the dress and then ship it back to them on MY dime. 40%? No. After much, much, much back-and-forth between myself and the company and many, many scathing reviews on my part, I was finally contacted and offered a full refund, even though I still had to pay for the return shipping.

I'm glad to have gotten my refund (even though I had to fight tooth-and-nail for it) but I will not ever be returning.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user awelanim
1 review
0 helpful votes
  • Send Message
July 18th, 2015
Verified purchase

Wow! Im soo happy to have discivered tbdress, I must say your products are very appealing to the eye... im currently awaiting my order and I cant want to receive it, hope ill love the jacket and dress I bought. Im now glued to the site and itseems as if I will be buying something weekely, lolest. Keep bringing us those goodies so we can look the part always.

Thumbnail of user shayr15
1 review
6 helpful votes
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March 23rd, 2019

My boyfriend ordered me some heels about two weeks ago. They took his money as soon as he got done putting his card information in. He paid for the fastest shipping which the shoes should've came in 2-7 days. So another week passed by nothing! So I wrote them on Facebook asking them what's up with my order and why is it stuck on the same thing when i go on the website and put my email and order number in it's saying the same thing it haven't been shipped yet so I waited a few more days nothing! So I cussed them out called them a scam and all that they said they was going to refund the money back on the card but they haven't so I called the number on they website on Facebook spoke to somebody and they said they was gone refund the money back on March 22nd then I wrote them again last night they blocked me but before they did they told me that the order had been canceled and that the money has been refunded back which is a damn lie they got a free 115.86 from us I'm pissed!

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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