TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...
I would like to get the best accessories with the dresses that give you a glamorous outlook. Be it the stylish pair of shoes or the trendy handbags TB Dress is the destination.
Took a lot of my office clothes from Tbdress and really love all of it! On the way to order more as I receive compliments on where do I get these clothes :)
I like TBDress because they have lots of nice designs, but I was apprehensive about buying from them due to the many negative reviews. I tried them out because they were very affordable, and I was glad I did because the product that they gave me was very good. There were very little quality issues that I could have fixed myself, and all in all it was a bargain as I was able to get the item for a very low price.
I did not get to communicate within anyone from their company directly, but based on what is being said in most reviews, I think that TBDress would benefit a lot from having a native speaker around that will teach the other agents on how to respond properly. Sometimes a lot of things are being lost in translation, so hopefully that move will help TBDress improve as a company in the long run.
Also, they should have better quality control because it would definitely hurt them if they deliver sub par items to clients, especially if they post these images online. For myself, I was able to fix my own dress, but not everyone can do that, so they vent their anger online. I hope that TBDress can improve on these points so that they will have more happy and satisfied customers like myself.
Hi this is Ragini saxena from Agra U. P. I ordered few boots and jacket from your store on 10th November 2015. I have paid shipping charges olso to get the things early it was maintained 4 to 8 days. But till now i didn't get any revert from you.
Now today is 18th November according to the policy i should get the thing till today.
When I will get my things?
There was a free shipping options but to get early my things I paid shipping.
Please let me know when you are sending my ordered things?
T&R
The shopping experience was fast and live chat function worked effeciently but more attention needs to be paid for orders in order for the company to meet its set processing time. Overall good
I ordered and paid for a beautiful dress to wear to my sister's wedding. 2 months later money was gone and package finally received. GUESS WHAT WAS IN THE PACKAGE? A computer wire! (See photo) SCAM SCAM SCAM.
Tip for consumers:
DO NOT ORDER FROM THEM!
Products used:
I received a computer wire instead of a dress! It’s ac fake website and they don’t sell the clothes they advertise! SCAM
I was soooo HAPPY about this dress! It fit me perfectly! Thank you tbdress:-)PS. Always remember when you order a wedding dress is to choose: Custom measurements.
Two weeks before my formal event I ordered a beautiful red gown from TB Dress, I was nervous that my dress would not have arrived on time. With five to spare I called customer service and I honestly got angry that my dress was still waiting to be shipped; the CS rep said they will try to get it to me on time. I was elated to receive it 2 days before my ball and it was MAGNIFICENT! Thank you TB Dress!
I have had zero problems with Tbdress. They have always made good on their word and their products. I would HIGHLY recommend them to anyone and everyone that is in need of custom embroidery dress.
I ordered my dress august 30th. The processing time was supposed to be 8 to 12 days. Its now September 15th and it will be the 16th in a few hours. The dress is a bridesmaid dress and the wedding is October 10th. I am seriously scared that the dress won't get here in time. It has gone past the number of days that it should have taken to ship out and I'm appalled that it has gone past the maximum number of days it should have taken. The website even says that they will ship it out by the processing time. I will not be recommending this site to anyone and I definitely won't be shopping here again. I'm just hoping that the dress gets here in time so I can make sure it fits.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
You hire a good marketing team, keep them they know what to do
Anyway all good as I said before fast and fair for us and for the company
But please i bought T-shart from you web the size is not good, please try to keep the same size fore international buyers
This site is more than just terrible. It's the best way to waste your money. The dress had many imperfections, fixing it is more than the dress itself. Even shipping the dress back for a full refund was worth more than the dress. The size chart is very inaccurate. I feel ashamed of myself by getting ripped off this way.
Not everything was bad, but at least 99.*******% of it was bad. The dress color was okay. That's all I can say positive.
Now back to the negatives (still many left), shipping back the dress I bought was $160, basically NO REFUND since it is worth the same as the dress. These people find their way of earning their money, they don't just sell cheap for the customer to be happy. No doubt about that.
My suggestion is that you stay away from this site, as far away as possible! Not worth the money spent. I'm wondering if the good reviews of this site were written by people who were paid to write it, or by people who haven't even received their items. I'm not the only one with the problem. ALL the bridesmaids and even the bride had several problems with the items of this site. This gave EXTRA stress to the bride. Don't waste your money here.
Tip for consumers:
DON'T pay $19.99 for your item to be custom made, you'll have to pay extra to get it fixed once you get it.
Dear friend,,
This is tbdress service on sitejabber. I have received your message. I'm so sorry for the problems you have met. Can you please give me your order number so that i can get to know the details of your order. You can also write me here: sns@tbdress.com
Looking forward to hear from you.
Regards,
Tbdress service.
TBDress is the worst possible retail site on the internet. I still haven't received three items from my order. And the items that I did receive appear as though they were made by a child with vision impairments. I am extremely unhappy with my purchases. They arrived late and they don't fit. All of the clothing is at least three sizes too small, poor quality, and doesn't look quite like the pictures. Clearly, the pictures on the site are from other companies, and TBDress merely attempts to copy the clothing. I was definitely scammed, and I want to ensure that others are warned before purchasing anything from this site. And now I've been told to pick out replacement items. Why would I take the chance of ordering anything else from this site? I want a full refund, yet they keep telling me that I must replace the items which are "sold out". One week ago they told me that they will send a refund for one item. Of course, that item is the cheapest thing from my order - a pair of earrings that only costs $6.74. Do not be mislead by the images, and do not shop from this site. It is a complete scam! If it was possible to rate them with 0 stars, I would have, but it wasn't an option.
Tip for consumers:
Don't shop here!
Products used:
None
This is my first time shopping at TBdress and I had a wonderful experience, from now on this will be the place I will shop for all shoes, sandals and acessories. Thanks TBderss for making this a wonderful shopping experience.
Less than a month ago i decided to order from tbdress my wedding dress.
I found this site looking around the forums about ordering wedding dress from the internet.
After ordering, i unfortunately read some bad reviews about this site and that made me feel anxious about what to expect.
But my instinct told me to calm down. And the instinct was right.
I received my dress just yesterday and that one was surprisingly good. The quality of lace is perfect. The material under the lace too. The fit of the dress -even in standard measurements- is really good, especially the back. I can say i feel stunning. And taller! Haha!
And the most important: THE PRICE. Looking around in shops of my town in Greece, they asked me for 1000 or 1200 euros just to RENT, not to buy, which i can't afford and also i believe it's profiteering, it's not worth to pay that much for wearing a dress just one time for some hours.
Also i want to add that everything i asked from tb dress team about some details of my dress, like other sleeves than the original design of the dress or other belt, they did it exactly like i requested.
My conclusion: really PROFESSIONAL job, really professional and kind service, almost perfect product. And of course i would order again because i am interested in some clothes tbdress shows in its site. Plus i would recommend it to someone who is looking for wedding dress.
Respectfully thank you again tbdress team.
Ευχαριστω πολυ
DO NOT BUY ANYTHING FROM TB DRESS!
I HAVE NEVER EVER SEEN SUCH LOW QUALTIY CLOTHES IN MY LIFE!
THE PICTURES ON THEIR HOMEPAGE IS NOT WHAT YOU GET! SEE MY PICTURES!
ALSO THE CUSTOMER SERVICE IS THE WORST I HAVE EVER EXPERIENCED!
EVEN WHEN YOU PROVE THEM WITH PICTURES THAT THEY HAVE SENT YOU FAULTY ITEMS THEY STILL DENY IT! ITS ALSO NOT WORTH OF SENDING BACK ANY ITEM; YOU WILL NEVER GET A REFUND AND YOU HAVE TO PAY FOR THE SHIPPING!
STAY AWAY FROM TB DRESS! I WILL GIVE THE WHOLE TO MY LAWYER!
Tip for consumers:
DO NOT BUY AT TB DRESS!! YOU GET THE WORST CLOTHES EVER!!
Dear Regina,
I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell me your order number? We will check your order and contact with you.
Thanks for your review, we will try our best to improve our product quality and customer service.
Best regards!
Tbdress.com has classy apparel that look expensive and are expensive but it's my favorite because these same expensive dresses come at huge discounts!
This dress for the price is simply amazing! The craftsmanship is just terrific. I read the reviews and had my doubts but was graciously pleased with the purchase!
5 STAR REVIEWS ARE FAKE! I don't understand how a company can get away with this type of thing, of course, the business is located OUTSIDE of the US... I have seen the pictures of dresses that people have received in comparison to the dress they thought they were ordering. This company steals pictures of dresses from other companies and post them to their site and have people, who can't sew a 1 millimeter hole together, sew an entire dress! Check Youtube, Facebook, and other internet searches and you will see these people are scammers!
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
Formals, semi-formals to crazy party wear, I get everything at TB Dress! I hate it when I have my eyes on one dress and the sizes are not available! Increase your stocks!
TB Dress has given me the freedom to choose designer-wear that I couldn't even imagine before at such great prices! I hope the winter collection is made richer with fashionable scarves collection!
ZERO STARS! DO NOT ORDER FROM THIS SITE!
I ordered a coat and 2 dresses from this site. The coat was not true to size AT ALL! The 2 "sweater" dresses did fit fine but the material was so thin that it was completely see-through. I emailed them regarding this and they said I was most likely in the wrong and wanted pictures of me wearing the products to prove they were see through and didn't fit... no thank you. To return the items cost more than the items themselves because they are in CHINA! Shipping alone is over $30. I will sell them to Platos Closet or something and NEVER EVER SHOP ON THAT SITE AGAIN!
Dear Cheryl D.
I am so sorry to hear about your shopping experience of that. This year might be the first time for tbdress to sell fashion items, there might be something incorrect exactly like sizes to fit for westerns. But please rest assured that tbdress is honestly doing business for years.
We wish to make things right for our customers. Tbdress is trying to improve in those aspects of sizes, shipping cost and return, refund policies ect. Here I'd love to refer you to tbdress sales department for your order case for a solution. By calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
Please accept my apology on behalf of tbdress team. Sincerely sorry for your unhappiness.
P.S.; sns@tbdress.com is my service mail for your service if you like. Your order number please!
Kinds and regards
Waiting for your order number
Tbdress service
THere's is amazing! The most amazing part is there prices, finally a site where woman like me on a low budget can buy beautiful clothes! Thank u TBdress.
"I had this dress custom-made for two weddings I am attending in the coming months. It fits perfectly, and it is so well made. Unbelievable for the price!"
I have been buying my favorite clothes here and I always get exactly what I ordered. Definitely recommend this website to everyone who likes to do shopping online.
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team