TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...
I'm so happy shopping is fun again! Great prices and so many options! Will be shopping here all year. Has definitely made buying a dress for my sister's wedding a fun experience!
Online site is easy to follow and gives the conversion rate at the end of the shopping so great to know what you actually paying for your item in your local currency.
My future mother-in-law had given me a recommendation to use this site. I also had found a design on-line that I loved and wanted to model it; which was easily done here..
Ordered an initial product which was out of stock. With help from the customer service, I had the chance to even go for a much better product. Really great customer service experience.
IF YOU LOVE BEAUTIFUL DRESSES, DO NOT ORDER FROM TB DRESS.
I ordered a wedding dress and it came too big. They made me take the measurements three times, and then came with a lame response of not being able to 'judge' the dimensions (i literally taped the measuring tape to the dress).
The workmanship is crap. The lace doesn't cover the bust line.
I ordered custom size, and obviously it came wrong.
It was even too short even though i left a note to say to make it longer as I would be wearing heels.
The customer service is the worst I've ever received, last reply: "Thanks for your pictures agian, and we didn't judge the bust through your picture, and as you known, usually, the size has little error range, hope you can understand, thanks!"
So if you want your wedding dress with some error, TB dress is the place to go.
The WORST company I have ever dealt with.
They sent me the wrong color dress, that was covered in sequins (which were not in the description or picture), had tiny holes throughout the tule, and one GIANT hole I could stick my finger through.
They were unable to send a replacement dress before the wedding.
I paid $207, and they would be willing to refund $176 (the cost of the dress minus shipping) however would not refund the $85 it would cost to ship it back to them. Meaning I would be out -$115 and no dress.
I spoke with their "Customer Service" who refused to connect me with a manager.
I will be contacting the AG. This company is a SCAM and a FRAUD. PLEASE go with someone who will respect the fact that they are creating your WEDDING DRESS and take a bit more pride in the work they do.
Just as I was looking anxiously for my sister's wedding day I was equally worried about buying her a gorgeous wedding gown that would make her truly exclusive on this once-in-a-lifetime occasion. I love my sister ever since she came in my life and I wanted to give her only the best for her wedding. Her childhood fantasy was to look like a white fairy. Therefore, I was in a lookout something marvelously white as my sister's wedding apparel.
Of all the samples of wedding dresses I found on display, I found the 'fancy fairy' in the Elegant A-Line One-shoulder Lace-up Chapel Train Pleats Beach Wedding dress that has been made of chiffon and weighs 3.3 lbs. Against the market price of $315, I paid only $142.79, getting a fair saving of 55%. The delicate touch of fabric, eye-catching design and the perfect whiteness of the dress made my sister gorgeous and cynosure of all eyes. Her peers commented "You look so romantic and fantastic in your wedding dress". The credit for these compliments goes solely to tbdress.com.
I ordered two dresses for my daughter to wear as a flower girl in my sister's upcoming wedding. I ordered two colors as I wasn't sure what color would match best with the bridesmaid dresses Given the price of the dresses ($125 a piece) I was truly astonished with how poor the quality was. I didn't even have my daughter try the dresses on when I received them and immediately contacted customer service regarding returning the dresses in accordance with their return policy as stated on their website. Instead of a offering a refund (as they offer in their return policy for items returned within 30 days of receipt) after multiple emails back and worth over three days, they instead offered me $20 to keep the dress and said I would have to pay shipping costs to return back to China which would end up costing more than a refund they would issue. Please, please, please, save your money and purchase your dresses elsewhere. I ended up finding a beautiful dress for my daughter from Nordstrom of similar price and much better quality. I think we can all agree the worst thing to come out of China is the Coronavirus, but the second worst thing are these dresses! Do not buy!
Products used:
None of the products were used - quality was too poor.
TB Dress has given me the best outfits of the latest trends. It might be just me or really that there are not enough designs for petite people. I have to alter the outfits for them to fit right.
I ordered 2 of these for my bridesmaids. They came in today and are beautiful! Thank you so much! We had them both custom sized and they fit the girls so amazingly I couldn't be happier!
I received my order today, and I am highly disappointed!
The measurements are inaccurate - expect to give away to a child
The garment is cheaply made
It looks NOTHING like the picture
I will NEVER order from them again!
Dear BJ,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id so that I could be able to help you? Any other questions, please also feel free to send emails to sns@tbdress.com, we will try our best to solve your problem. Have a nice day.
TBdress
ALL I CAN SAY IS BEWARE OF THIS TBDRESS.COM. Once you placed an order & make a payment. That's it. Its been more than a month since I placed an order, Customer Service is SUCKS never responded at all. THEY ARE A BIG SCAMMER ALRIGHT!
Hello dear,
This is tbdress service on sitejabber, I am so sorry to hear your complaint like that. Could you please give me your order number so that I could check your order status here for you/
Sincerely apologize for not meeting your demand.
Regards sns@tbdress.com is my mail service
Tbdress service
I ordered my dress for my wedding in may its June and I still haven't receive it and they refuse to send me my money I will never order from them again they don't have a phone number to speak to a customer service rep I looked on line the cancellation was done on there end on may 14th and they still haven't sent my money Or my dress I don't need the dress now my wedding day has already been ruined I want a full refund and deserves it my next step is to get a lawyer and sue for emotional distress I paid an extra $40 to expedite shipping and still no dress no money no reply
Tip for consumers:
If you order make sure you have a backup plan or don’t need it ASAP
Products used:
Nothing I still haven’t receive it
It's sad that the Chinese base company can get away with charging you for a product that you never received and the web site will not let you cancel the order. DON'T BUY ANYTHING FROM TBDREES. I should of read the reviews if I would of I would of never bought from TBDRESS. THERE NO CONTACT NUMBER WITH A REAL PERSON YOU HAVE TO LEAVE A MESSAGE AND I HAVE LEFT QUITE A FEW AND KNOW ONE EVERY CALLED ME BACK. The Better Business Bureau would know about this. This is not fair both jackets were gifts for my nephews.
Tip for consumers:
Horrible company . Not reliable. Cheating Consumers out of their hard earned money They should be ashamed of themselves.
Products used:
Never received my product it's going on a 1 month 1/2 .. THE SAD PART IS THAT IT WAS GIFTS FOR THE NEPHEWS. DO NOT BUY FROM TBDRESS . READ THE REVIEWS I WISH I WOULD OF.
I PLACED AN ORDER A WEEK AGO AND HAVE NOT GOTTEN ANY STATUS ON MY ORDER BUT WAS CHARGED. I HAVE EMAILED THEM AND NO RESPONSE AT ALL! I TRIED THE CHAT SERVICE AND IT WAS HORRIBLE... IT NEVER RESPONDED TO ANYTHING I SAID IT JUST KEPT GIVING ME LINKS TO ORDER... I WOULD LIKE MY ORDER ASAP OR MY MONEY BACK! I HAVE NEVER EXPERIENCED A WORST ONLINE SITE EVER...
I ordered 2 dresses to my wife 3 months ago and still did not get them. I chatted with one of the representative a month ago, she said that some one will get back to me in 3 days. No body did.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I Am Sad To Say That This Website is a SCAM! I purchased a shirt that was 2 sizes, too small I contacted customer service & they told me that i would need to pay them $8 for shipping charges in addition to $12 through FEDEX to send the product back to them in California.
A fantastic area for those who have the most moderate budget to spend on cool and stylish apparels. Its a much better option than the established online stores in the market.
Women collection of tbdress is just awesome. The asym hem lace women's blouse that I have bought is one of the best among them. These tops are perfect for any season.
As far as I visited this page it left me happy, and staff look really helpful, always answering all questions and requests, I hope that dress which I am hoping to order will be as in photo and all measurements will fit, if yes than I can give even hundred stars, and I wish it going to be so,
Falsely advertising a dress that they don't have or in their size waited for months business Better Bureau company I'm very upset I want my money back I don't want the same dress as they are falsely advertising address that they don't have
Don't waste your time. If i could give this company zero stars, I would. I ordered two items from site on 12/11/14. When i first ordered, it said it would take 3-7 days for shipping and 5-8 days to arrive. So max about 15 days, right? No, It's been 23 days. I've tried tracking my order but it never seems to up updated and all of it is in Chinese. I've contacted them several times over the course of four days. At first I assumed that maybe the lack of response and shipping was from the holidays. So maybe they're just backed up and running slow. But after absolutely no response to my emails whatsoever and some really frustrating phone calls, i've decided that this site is just a scam and a lie. Conned my sorry a** out of about $40. Eff this site and their poor service. If you decide to continue on with buying products from this pathetic site, do yourself a favour and buy some hard liquor so that when your products don't arrive, you can get drunk to forget what a horrible mistake you made when you decided to buy from this company.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Could you please give me your order number so that i can check your order status and try hard to solve your problem as soon as possible!
TBdress service team.
With the trendiest dresses from TB Dress I have become the one lending out my dresses to my friends for their special dates! I would like to see some unique heels on this site too.
For any plus size women ordering from this company don't waste your time - I ordered the largest plus size and the clothes would fit a 12yr old girl and a small 12yr old at that - the site SAYS ITS AN INTERNATIONAL BUSINESS SO THEY SHOULD BE AWARE OF PLUS SIZE - THANK GOD FOR PAYPAL I GOT ALL MY MONEY REFUNDED WHERE THE SITE OFFERED ME $15.00
I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell me your order number, we will contact you with your order number and solve your problems as soon as possible.
Thanks for your review!
Best regards!
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
This is tbdress service on sitejabber. I am so sorry to hear your complaint like that. Please trust me that our return policy is forever valid: http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
Please give me your order number so that i can chek the details for you.
sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Regards,
Tbdress service