• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user elizam5
1 review
0 helpful votes
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March 23rd, 2015

Yesterday I have achieved a grand experience of shopping at tbdress.com. I had no idea about the large variety of it before shopping here. Especially, the wedding collection is just awesome.

Thumbnail of user devond1
1 review
0 helpful votes
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March 16th, 2015

If you want to buy casual floral frock for women, then tbdress is the perfect choice. You can browse this site to get a good idea about the latest tbdress collection.

Thumbnail of user jeorgek
1 review
2 helpful votes
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February 16th, 2015
Verified purchase

I have absolutely no complains with this website. I have been buying from them for a long time and they have constantly made me happy by delivering exactly what they promise.

Thumbnail of user marielr2
1 review
0 helpful votes
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December 26th, 2015
Verified purchase

I bought the white floral print dress in a Large size. I received it in a reasonable amount of time. The fit was perfect and true to its sizing. All I can say is that I am a very satisfied customer!

Thumbnail of user denisp29
1 review
0 helpful votes
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November 13th, 2015
Verified purchase

SEARCHED for this stylish shoe for 2years Easily the most stylish shoe ive seen. Nothing like it on the English market. You would sell millions more shoes of all styles if you added DARK NAVY colour along with your black and brown, especially this style. Distinct shortage of DARK navy in Britain.

Thumbnail of user lindac125
1 review
6 helpful votes
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September 13th, 2015

This is a company in a foreign country. Order at your own risk because unless you order something that fits and that you end up liking, trying to return it will not turn out well. Their end of the email chain I have going with them is in broken English and solves nothing. I carefully read the return policy before ordering & knew that I would have to pay return shipping. What is NOT stated in the return policy is that they consider everything "custom" (? Even though you are ordering a size and do not send in your measurements...) and so if it doesn't fit, which it probably won't because their sizes are not true, then when you try to return it - SURPRISE! You are told that they will refund only 60% of value. So adding in almost $24 to ship back it basically ended up costing me about $70 to try on a dress. Also, they have you pay them through Paypal so you can't cancel the payment although I will be trying to dispute. TBDress gets an "F" on BBB and there is a dedicated Facebook page called TBDress Fail.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user hoper8
1 review
0 helpful votes
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January 5th, 2016
Verified purchase

TBdress had soooo many different styles and I love almost everything on their site! I would own it all if I could but I cant... so I own what I could lol

I LOVEEEEEEE TBdress.com... & so does my boyfriend lol

Thumbnail of user helenab7
1 review
0 helpful votes
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January 16th, 2016
Verified purchase

Just found you am buying tonight for a wedding in March of my neice. So happy to be able to buy a beautiful dress especially at such a wonderful price.

Thumbnail of user candicef1
1 review
1 helpful vote
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July 27th, 2014

"Fast shipping, good and quality products, helpful costumer service. I would not hesitate to use this company again and would recommend them to my friends without any hesitation. Thanks tbdress."

Thumbnail of user minhtrit
1 review
0 helpful votes
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July 2nd, 2015
Verified purchase

Having placed several orders from TBdress, I am always happy with all the products and the timing of delivering (sooner than expected). Thanks TBdress

Thumbnail of user lisaa74
1 review
27 helpful votes
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May 9th, 2015

I had no idea how this would look on me, but decided to give it a try because I loved the idea of the jumpsuit for a music festival I was attending and I wanted something other than the traditional maxi dress/skirt look. I basically crossed my fingers and hoped that it would it would look good when it came. The colors are a lot more vibrant than they look in the photos online, but not overwhelmingly so. I was most concerned about the fit. I'm not a really tall person (5'4) so I didn't want to look stumpy in this jumpsuit because of the flared legs. Now, I have to admit that I couldn't resist doing MC Hammers dance when I tried this on. But the fit was surprisingly very flattering. If you were to hold out the access material the pant legs flare quite a bit, but the way it is designed the fabric flows nicely and prevents it from looking clown like. The top portion of the jumpsuit has a good way of "keeping things in" and because its tight fitting almost acts like a piece of shape wear, which I loved. I wore this casually, but I did try it on a few different ways and it could easily be day or night wear depending on your shoes and or accessories. Just loved it period

Thumbnail of user mihaelaa
1 review
1 helpful vote
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March 19th, 2016
Verified purchase

Well I bought some shoes from TBDRESS I though the size would be great but it was a little too big none of your foult I kept them and it's all fine. However what I dont really like is the time to get it shipped in to the UK and then another payment I have to make to HR because the product is been bought from another country. Overall all good.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marys188
1 review
0 helpful votes
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May 9th, 2015

As a plus-size, I was concerned this clothing line would fit small - it LOOKS small from all the pix. But I have been looking for a dark brown waterfall cardigan for a while, so I took a chance (a real chance, as this is not inexpensive even with free shipping!). Well, it took quite a long time to arrive, but when it did, I was amazed - the XL is actually on the big side. I would probably get L next time. But wow, the colour is a rich, super-dark brown and the feel of the fabric is soft and luxurious. I was also concerned that the ribbing might make it tight or uncomfortable in the arms or sides - not at all. It pulls on soft and stretchy, and the drape is feminine and pretty. My only complaint is that it's rather heavy. I would prefer a lightweight cardigan top as I tend to feel warm easily, but I cannot say no to this gorgeous number, even though it will be too hot to wear where I planned. Wish it came in dark green, that is also hard to find. I will be buying more from this company for certain!

Thumbnail of user roxyf
1 review
1 helpful vote
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January 10th, 2014

I give them NO STARS! Poor quality and overpriced... quality of their products not even close as advertised. I thought I was getting a good deal but once I received my items I realized it was NOT worth it. I bought 2 pairs of boots both were the wrong size, not even worth returning them. I WILL NOT SHOP FROM THEIR WEBSITE AGAIN!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thnks for your shopping with tbdress. I am so sad to hear your experience, would you please let me know your order number so that I could know your situation. Or I would like to direct you to tbdress sales department: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.

Kinds and regards
Tbdress service team

Thumbnail of user bonniet15
1 review
0 helpful votes
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December 16th, 2014
Verified purchase

Received my dress today and I am absolutely delighted with the dress :D , the fabric is excellent, I also purchased my bridesmaid dresses from TBdress too a few months ago and they are gorgeous, and all only took a couple of weeks to arrive, thank you soooo much TBdress, I will definitely recommend you to friends :)

Thumbnail of user evelyna3
1 review
2 helpful votes
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November 18th, 2013

Do NOT order from this website took 4 more or more and when finally I received this item I got something completely different I emailed them and they told me to take pics of the item which I did and at the end they told me is Being too long. They are the one they took long now is nothing I can do do not order

Thumbnail of user ianthew
1 review
0 helpful votes
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November 18th, 2021
Verified purchase

Cheaply made! My daughter received her maid of honor dress. We now are out two dresses from Tbdress! Neither one were acceptable. The first dress came to me completely wrong, as a different dress, horrible and cheap! The back of dress with lace was cut with scissors and no finished work. Does not close. The second dress we received yesterday and it is also completely wrong! The lace on the dress looks to be glued on with a film on it the dress we ordered was beautiful intricate lace detail sewn onto the dress. It is so unbelievable that tbdress would expect to get away with such a hideously made dress. Don't expect a refund from them ever! They do not honor refunds for any reason. They can make a dress completely wrong and different from the one you ordered and they don't care, now they have your money, that is what China does to people! They have no morals no concern for anybody only money. They are scammers to say the very least! DO NOT TRUST TBDRESS! I WAS WARNED BY MANY NOT TO TRUST CHINA

Tip for consumers:
The only thing helpful to know is do not trust anything that is made from tbdress

Products used:
Dresses

Thumbnail of user annaf13
2 reviews
3 helpful votes
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May 24th, 2014

I ordered an evening dress on March 27,2014 for a wedding which is tomorrow May 24. On April 8 I received an email saying it was shipped and according to their website the shipping time was 2 to 8 days. Up to this day which is May 24,2014, I still have not received the dress I contacted them so many times and tied to catch them on their live chat the response I got was "we r really busy, will get back to u shortly""! I tried to call no one answered the phone. I called my local post in Canada they say the info regarding the tracking # was not updated and the company should contact the courier. I contacted the TBdress again and I d been sent the same info saying it was shipped and I have to be patient. Anyway I finally emailed them saying I want my money back as the wedding is on tomorrow (May 24,2014)and I do not need that dress anymore and I had to purchased another dress. The response was the carrier had some problem and could not shipped my dress right away and I have to wait a little more!

NOT a reliable website and very BAD Customer Service.
I DO NOT RECOMMEND them to anyone. I am so frustrated and I spent a lot of money.

There is another website called www.JJhouse.com which my sister got her dress from them. Very good quality and excellent customer service.

P. S if you try to leave bad review on TBdress website is does not show up!

Thumbnail of user vivekkumarg
1 review
0 helpful votes
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January 2nd, 2016
Verified purchase

Hi all, Seriously I have never seen these type of item in a such an amazing price with facilities. Well I will say I am really surprised with these types of deals. Wonderful experience...

Thumbnail of user nakeeahm
1 review
5 helpful votes
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February 13th, 2017
Verified purchase

I would never purchase anything from this company again. I paid almost 40 dollars for express shipping and I still have not received my purchase. This has not been a good experience at all.

Thumbnail of user stephanied47
1 review
0 helpful votes
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November 25th, 2015
Verified purchase

My order with TB Dress was well worth it. The dress was everything I expected it to be and more. I've gotten rave accolades of the appearance, style, elegance and stand alone uniqueness!

~Paula

Thumbnail of user britnyp
1 review
0 helpful votes
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August 16th, 2015
Verified purchase

I ordered a pair of shoes from tbdress.com and was so happy when they arrived. They fit perfectly and I am always getting compliments on them. I will definitely order from this site again!

Thumbnail of user nataliem34
1 review
0 helpful votes
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November 6th, 2015
Verified purchase

I have ordered several dresses from this site. I get lots of compliments in the styles, so inexpensive fits perfect looks high end on a budget. I will continue to shop on this site.

Thumbnail of user jessicaa53
1 review
0 helpful votes
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August 12th, 2015
Verified purchase

While shopping on the site it was easy to navigate. Payment was simple to fill out and the whole shopping experience with tbdress has been wonderful so excited to get my new dress :)

Thumbnail of user anah14
1 review
0 helpful votes
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November 12th, 2015
Verified purchase

I've bought the "Lace Patchwork Half Sleeveless Women's Sheath Dress" from TBdress and i love it. It looks fabulous. The style is very fitted on the body. I strongly advise this dress.

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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