• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user bernalb
1 review
1 helpful vote
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November 25th, 2014
Verified purchase

Just received the dress this morning, tried it on and it fit LIKE A GLOVE! The dress I ordered was in black and it still looked exactly like the pic and with the steal of a price, I will be doing all of my dress shopping here:-)

Thumbnail of user maryama10
1 review
0 helpful votes
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January 24th, 2016
Verified purchase

Thank you very much for this wonderful dress - this is my friend's wedding dress and she is super happy :)) ). The veil was absolutely stunning too- good catch thank you

Thumbnail of user lathia
1 review
1 helpful vote
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November 4th, 2014
Verified purchase

I bought a dress for my sister... the dress is so beautiful. She loves it and feels amazing with it. The dress has the suitable size, Thank you TBdress.

Thumbnail of user minw2
1 review
0 helpful votes
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December 25th, 2015
Verified purchase

I have been shopping around for this kind of dress but disappointed. I get on TBdress and found the right colour, right size and right design that I wanted.

Thumbnail of user melissaj23
1 review
1 helpful vote
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April 27th, 2015

You can never find a better company! Their product quality is fantastic! Their cost and sales are phenomenal, and their customer service can not be beaten!

Thumbnail of user ashleyc56
1 review
1 helpful vote
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April 27th, 2015

I received many compliments from the blazer I bought here and I want to thank this store for the amazing service. The blazer matches most of my office wear.

Thumbnail of user brittanyb465
1 review
0 helpful votes
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July 9th, 2020

This place sucks on returns i never got my stuff and they will not give me my money back keep telling me they know i got it dhl delivered it and i do not have the items at all

Thumbnail of user marinaw6
1 review
0 helpful votes
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August 19th, 2014
Verified purchase

So nice flat sandals and I choose a pink one pair of sandals with not much money.The shipping time was too long. Fortunately, I was well-content with my sandals.

Thumbnail of user eqabk
1 review
6 helpful votes
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December 12th, 2014

I made my entire life mistake when I decided to purchase a dress from TB Dress. Their service is terrible.

It took 12 days for delivery although it's by Aramex. Wher I recieved the item I found its color is different, finishing is very bad, I decided to return and refund immediately as per their announced policy, which is another jock,,, they are simply liars, they don't return, the agent in the customer service who claimed she is professional started to ask: why,,, send photos, and she asked me to keep it, she was pegging me to keep it, and not to return, I insisted on return and refund as per policy. I returned it as per the address she gave, the parcel is still in the UPS office there and she refused to receive, she just disappeared, no replies to my e mail. Until now I don't know what to do, sorry for making my story long, but these people are totally u professionals and they claim what they really don't do.

Never be victimized by them. For sake of you, stay away from these jerks.

Tip for consumers:
Be careful ,you are about to lose your money , like I did,,,

Service
Value
Shipping
Returns
Quality
Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
I'm sorry that you had an unpleasant shopping experience on our website. We return to our customers as announced policy on our website. Could you please tell me your order number and the person's name who provide service for you? We will contact you with your order number and solve your problems as soon as possible. Also, We will punish the person who go against our announced policy to Provide service for you.
Thanks for pointing out our problems!

Best regards!

Thumbnail of user sarahk38
1 review
1 helpful vote
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November 13th, 2014
Verified purchase

I like the website very much.
For the do all the things as they promised.
I got the change when my dress was short on the way.
I will buy more things from them

Thumbnail of user andersonb22
1 review
1 helpful vote
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October 29th, 2014
Verified purchase

I receive my knitwear yesterday. Very nice fabric and the inside material really smooth and soft. Very warm, for all day long. I choose the apricot color and it the same as the picture.

Thumbnail of user marionj9
1 review
0 helpful votes
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May 8th, 2015

We are so happy with our dresses from tbdress. We have ordered both embroidered and flower printed designs, and both are great. We are looking forward to getting more from them in the future.

Thumbnail of user gretac2
1 review
0 helpful votes
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August 31st, 2014
Verified purchase

I love my dress, it comes faster than i expected and its just like the picture, the color is great and the material quality is excellent, i recommended this site for all my friends.

Thumbnail of user angelinam3
1 review
0 helpful votes
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February 4th, 2015
Verified purchase

I thought the dresses on TB dress would be costly but I got huge discounts. I thought maybe the pieces are defective therefore cheap but the quality is in sync with the original price.

Thumbnail of user jamiec28
1 review
0 helpful votes
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December 30th, 2014
Verified purchase

I fell in love with this dress at my first sight!
It is so elegant and looks very beautiful on me!
I can't tell you how much I love it!
Thank you very much!

Service
Value
Quality
Thumbnail of user noura6
1 review
0 helpful votes
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October 1st, 2015

I received the orders, I really like it too much and I'm very interested with their products
They have a good and fast service and replying
I read a lot about their company that they say negative reviews
But for me I'm very happy, the products are like a picture and high quality

Also my friends ask me from where I got these items
And they are very exciting to order from this website

I'll not stop ordering from this website
I recommend who's like to shop online to order from Tbdress

Thumbnail of user shitalt
1 review
0 helpful votes
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October 4th, 2015
Verified purchase

I have purchased Plain Sleeveless Round Neck Women's Vintage Dress from this site, cloth quality is really good, it fits very well on me, feeling happy. Would recommend to buy dresses from this site.

Thumbnail of user hunnieb
1 review
0 helpful votes
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September 23rd, 2017

Bought a dress for a wedding. Was my first time ordering and I'm so pleased I did. The dress came very early and it was gorgeous. I totally nailed it at the wedding. Thank you TBdress

Thumbnail of user mosesa6
2 reviews
0 helpful votes
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December 3rd, 2014
Verified purchase

This website is a good choice for shopping. I bought a dress here, the dress makes a great piece for fall. It is long enough to cover you but thin enough material it is still breathable.

Thumbnail of user pandoram1
1 review
1 helpful vote
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July 17th, 2014

I got my dress today, I must give you a good smile. Fast delivery, good customer service and the quality of the dress is good I love tbdress I will recommend your site to my friends.

Thumbnail of user anona21
1 review
4 helpful votes
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August 4th, 2015

Very poor customer service. I bought a dress over a month in advance for an event, and it should have arrived within 2 weeks. It was taking exceedingly long for the dress to ship, and I needed to reach out to them. When I asked what was taking so long, they said it was out of stock and the factory was preparing it. They did not feel the need to tell me this themselves, but instead waited for me to ask about it. The lady said it was packed and would ship soon, but three days later and it had yet to ship. She should have upgraded shipping speed free of charge but instead kept saying sorry and doing nothing. When I asked about upgrading shipping speed free of charge on the live chat they said they couldn't do that because it had apparently already shipped. When I asked them to send the another of the same dress in the faster speed, they said that was not possible. When I expressed my disappointment in the situation, they only offered me 4 USD as compensation. This business does not know how to prevent and then handle mistakes. Very poor experience.
EDIT: They have emailed me with no other help other than the tracking number (which I had already). They asked me to change the rating to 4 or 5 stars, even while doing literally nothing to help or compensate me. If I could, I'd change the rating to 0 stars.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user magdslenad
1 review
0 helpful votes
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February 17th, 2021
Verified purchase

My first time and was very impress with price and style brands and shipping is ok. Varies on colors and size I like the way the Carrie plus size and the style r not old fashion

Thumbnail of user maryat
1 review
1 helpful vote
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November 4th, 2014
Verified purchase

Thanks for your quickly processing, the design is so good it is the same as your website showed, I really love my wedding dress, especially for the neckline, it is just fine for me. Thank TBdress.

Thumbnail of user reneek194
2 reviews
1 helpful vote
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November 7th, 2019

Not as pictured and arrives very, very, very late they. They make it impossible to get a full refund. You are promised a 10% refund!
If I could give zero stars as a rating, I would.

Thumbnail of user razylm
1 review
0 helpful votes
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April 22nd, 2015

I've had one of the best experiences when dealing with the folks at tbdress.com, they were very helpful when I had questions, and made sure that I ended up with the best wedding dress and ring.

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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