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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...
Don't use this site! I went against the warnings and did, figuring how bad can it be? Let me tell you.
I ordered a dress for my son's wedding. I was surprised how quickly it came. It was ordered on 8/22/14 and arrived (at my house in Minnesota, USA) on 9/8/14. It did not come in a box like shown but that was ok. However, I ordered the dress in lilac and it came in grape. You could definitely tell it was hand sewn, the bodice and ruching are crooked. The zipper does not work and get this, the dress is supposed to be ankle length but it is 7 feet long! I can't even hang it in my closet! LOL
But the worst part is trying to make a complaint. I can no longer get on their website. It tells me my username and password do not match. I tried changing my password and it worked for a few hours. I went on and filed a dispute. A day later I went to log on and the website could not be found. I tried the next day and my new password did not work. I tried my old password and it logged me on but told me I had no disputes. Five minutes later neither password worked. It all worked fine while I was placing the order and waiting for it to come. Something funny is definitely going on there.
I was truly hoping to be able to give a good review but I can't. I tried to dispute with Paypal but they told me since I used a debit card, I need to go through my bank. Which is what I have done and now I wait and hope I can find something else to wear to the wedding.
Tip for consumers:
Don't use!
For unique designs and fabric with suitable accessories TB Dress is the place to be! Being a Premium customer I have enjoyed the best of the discounts and it is a fantastic experience.
Hi I found awesome dresses on this site. I love shopping on this site. Everyone should experience the shopping with this site for latest and beautiful dresses.
I was thrilled, and surprised by the quality of the dresses I received. I will order again and again. The quality, the price, the service were all beyond my expectations.
The updates is continuous.
Customer service is very good. The response is very quick.
The materials of the dress and the finishing are excellent.
The shipment was done on time
I love the designs at TB Dress and buy all my clothes from here. I was a little disappointed to find no size options for chubbier people because I wanted to buy some for my mom too!
I just received the dress today for my niece, and I was worried it wasn't going to look the same as picture, I read some reviews before ordering about the material being costume like and it's nothing like that, costume material is stretchy and cheap looking and the sweet heart dress was absolutely beautiful, about the size some people said order a size bigger others said smaller, I ordered the exact size and it fit perfect, the corset helps so I didn't worry too much for the size, I'd worry for perfect measurements if it's just a zipper all the way up the dress, my daughter is thinner than my niece and it also fit well, it all depends on your body as well.
DON'T BE FOOLED BY THE CHEAP PRICES ON THIS WEBSITE. I ORDERED TWO MONTHS AGO AND STILL HAVENOT RECEIVED THE DRESSES. I AM STILL CHASING THEM TO REFUND MY MONEY AND STILL HAVENT BEEN PAID. BE WARNED.
TWO MONTHS NO DRESSES AND NO REFUND. AFTER ESCALATING TO PAYPAL FOR A REFUND, THEY HAVE SENT ME A TRACKING NUMBER THAT DOESN'T WORK. ALSO CLAIMED ONE DRESS WAS OUTSTOCK. I HAVE SENT SEVERAL EMAILS TO THEM FOR REFUND BUT STILL WAITING.
BE CAREFUL.
Hello, we've given you a refund based on policy on our website and please pay attention to check your paypal account. Thanks for your patience.
Tbdress
Looking for fashionable and unique wedding accessories? Then visit tbdress.com to get the touch of the huge collection of it. The wedding vell or bridal jewelry set is really wonderful.
TB dress as beautyfull clothes for woman! I Just love shopping on this site! I Just fond a wonder full fall/winter coat vintage style! Absolution beautyfull!
Forecasters have similarly warned of catastrophic and 'deadly' mudslides today as the storm tears it way towards land, bringing with it the risk of flash flooding
I had an amazing shopping experience. I recieve 20% off coupon for the first time app purchase and I was very happy with it. I recommend this app to everyone
In March, I decided to take a chance and order an outfit for my daughter's wedding. The promised arrival date of the outfit was April 10. I ordered expecting the outfit to arrive on or close to the 10th. On April 18, I had a 9 day vacation planned. My order still had not arrived. The package finally arrived on April 19, the day after I left on vacation. When I returned, I immediately tried on the outfit and found that it was WAY too small. I ordered the size that I always purchase and wear without any problem. My mother who is 3 women's sizes smaller than I am could not wear the outfit as it was too small for her too! The true American sizing of the outfit was a size 0. I immediately contacted the company to return the item. Their response was that it was one day past the refund date (7 days) so they would not refund or exchange the item. I pointed out that the only reason I was unable to return the item on time was because their shipping took far longer than promised. It had arrived well after the promised delivery date and the day after I had left on vacation. I requested that they please accommodate me by at least allowing an exchange. They were super unhelpful and refused to assist in any way. Now I am stuck with a totally shoddy outfit that is way too small for anybody to wear. Do yourself a favor and shop somewhere that is reliable and stands behind their products
This is a great site the reviews are extremely helpful lots of pictures for your items you can't beat these prices filling up my shopping cart as I speak
Sadly, when sitejabber emails me to respond about issues with TB dress, their usually nightmarish for customers. Forget getting a refund, or receiving quality. They should be shutdown! Buy American!
Dear customer,
Firstly thanks for shopping with tbdress, which has been honestly doing business for years. And return policy is also valid all the time. Would you please let me know what had happened to you there and your order number? This is my mailbox :sns@tbdress.com for your news.
Or You may contact here tbdress customer service here: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
Past 3 days is our holiday, therefore live chat or customer service might not be avialable. Now everything is as usual as it should be. I am so sorry for problem.
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service
My experience with tbdress.com was very good. They have excellent customer service. The sapphire & round ring I purchased were beautiful just as described.
Hi I ordered two prom dresses in different sizes for my bridesmaid. Beautiful colour and good quality, fast delivery. Unfortunately had to return as didn't fit. Would definitely use this site again.
Though TBdress isn't perfect I would say consider what my experiences have been. I have ordered about 15 items(mostly dresses and shoes) over two shipments. All the items with the exception of two were of acceptable quality and looked like the picture. Two items (one coat and dress) were made of cheap material and looked nothing like the picture. Returns are pretty much out of the question as that is culturally different then the US. Buyer beware. Their shipping was very good, but they have the habit of shipping everything separately. Their reviews are misleading. They filter all the negative reviews out. My positive reviews were posted, but their need to respond to the reviews is annoying. The "I love this" reviews are useless and I wish people would say more constructive things like "fit and quality was good" but maybe I am too practical. Secondly, their line is designed for Asian women. If you are one like me then the sizes tend to be correct. If you are not then the sizes will seem way too small. There are no labels on most of the items which indicates that their line wasn't intended to ship outside of China or Korea were the labels aren't required. Washing and cleaning can be a bit of a guess, but overall the items have withstood washing in a regular wash machine. I give them four stars, but I am use to Chinese standards and by any other standard 3 might have been more appropriate. Don't be afraid to order from them, but be prepared to live with want you get.
On April 22, we posted a review outlining how we were scammed by TBDress. TBDress offered to give us our money back if we took off the reviews and shipped back our dress. After a few emails with TBDress, the website gave us a shipping address for us to return the dress. The address was unclear, and the post office could not find the location. It is safe to assume that the location does not exist, and this is another one of TBDress's scams. If there is a location, we assume the location is in Asia, so the cost to ship there would be almost the same as the cost of my dress.
TBDress would not explain clearly how they would give me my refund, which shows that they are unreliable.
DO NOT TAKE A CHANCE WITH TBDRESS.COM
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Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you had an unpleasant experience with us, our sale representatives will contact with you as soon as possible! Or you could send emails to service@tbdress.com or call +86 29 82016886 and contact with them in order to solve your problem. Thank you for your cooperation!
As I continue to wait for this Company's Customer Service Dept to respond to ALL my messages to get a credit for the dress I returned and they received back, I am still waiting. I had planned on returning the dress and get a larger size since the sizing is alot smaller then they state, but after all the problems I have had just to get a Credit that is due to me I have put this company as a thumbs down. I will continue to fight in getting the Credit I was promised from day one on my return.
Tip for consumers:
Stay away they do not honor their returns
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I ordered a dress and a beanie from TBDress on Nov. 17. It was late, arriving a week before Christmas. Compared to the online image, the dress was not as pictured. The fabric was cheap but it would have still been useable had the breast cups not been sewn so far up the bodice it covered my collar bone instead of covering my breasts. I immediately requested return the day after it arrived. My attempt to return the faulty dress was a real hassle. First they asked me to take photos, then offered $25 back for me to keep the dress and said because it was too expensive for them to take a return so their return policy is BS and they want to charge a restocking fee on a faulty dress. I declined to pay it. I advised them that the dress was not wearable, sent them photos of the faulty sewn dress. They gave me the run-around. I had to get PayPal involved and was able to return the dress and did so according to their instructions. However, it is stuck in customs in China for some reason. I will update this review on the outcome but my recommendation is not to order anything from this retailer unless you are a seamstress or prepared to pay a tailor to make corrections. You get what you pay for. Oh and the beanie? The top of the hat is open. It is a sleeve. Lot of good that is in the winter time (eye roll). I kept it as it is easy to sew it closed, but really, do you want to buy items that you must repair before you can even wear them? Definitely not worth it for me and I paid for the postage back and I don't think they're going to cover it. UPDATE: PAYPAL REFUNDED MY ORDER AS TB DRESS DID NOT RESPOND TO THE RETURN.
Tip for consumers:
My tip is to not buy from them. If you decide to risk it, definitely pay via PayPal, they will help with disputes.
Products used:
The beanie hat.
I bought my bride's maid dresses from TBDRESS.COM and I am very happy that I did. The dresses are beautiful, and they arrived sooner than I expected. Thank you tbdress.com
It's my first time shopping on the TBdress site and I couldn't be more pleased! I love all the styles and the prices are incredible! Can't wait to receive my super cute dress!
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About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Hi Tracey, e
This is tbdress service on sitejabber. Could you give me your order number so that i can check the details of your order. We fel sorry to make you feel bad. I'm here sincerely hope to solve your problem as soon as possible. Looking forward to hear from you for your order number.
Regards,
Tbdress service.