TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...
I am very upset, I will not be able to attend my junior prom because of this website!
I need a bigger size. The dress came In March 22nd. Once It came It didn't fit so I decided to try and lose the wight because all I needed was to lose some inches. I realized that I wasn't losing it fast enough because my junior prom Is May 9th. I uploaded picture to show that It has been in plastic and to show the date it came.
They said I had to respond in 7 days. WHY DIDN'T YOU TELL ME THIS BEFORE I ORDERED THE DRESS? WHAT HAPPENED TO THE "30 DAY RETURN"
And what makes it worst
- If your from US you can't call them
Please say your time and money because now I'm without a dress.
Great customer service. I love the site its so helpful and relieble creatively designs and great team work in everything they do dd Greg gfmdrkeddksm ed oemdkrks ed moo dkedkskskemeidk
When i see this site first time. I am very happy to see you are products is very
Amezing and stylish. I am very confusing to choose one of them. Bcz all are very good.
Please do not order from these frauds they sent completly wrong size never wanted to giv mymoney back. £125. Dont reply to mails and not intersted after they take payment
Tip for consumers:
DO NOT ORDER FROM THIS WEBSITE!! FRAUDS SENT ME A COMPLETLY WRONG SIZE DRESS AND DID NOTHING TO SORT THE PROBLEM OUT. I WAS MAILING THEM EVERYDAY BUT NO REPLIES. I PLEADED FOR THEM TO SORT THE PROBLEM OUT BUT THEY LET ME DOWN . THANKS TO PAYPAL I GOT MY MONEY BACK. NEVER EVER WILL I ORDER FROM THEM AGAIN. AND I RECEIVED BILLS FROM THE DELIVERY COMPANY EVEN THO I PAID THEM FOR DELIVERY WHEN I PLACED THE ORDER
Hi Sabana,
This is tbdress service on sitejabber. I am so sorry to hear your complaint like that. I got that the clothes you ordered is unfit for you. Please trust me that our return policy is forever valid: http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
I am here wishing to help you with your return request. Please give me your order number first.
sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Regards,
Tbdress service
Frau ogunsekan funmilola l order 2cloth since last month 5/3/2018 but l recevice one cloth please tb dress send my remain cloth to me because it is up a month
I ordered a royal blue dress bridesmaid dress n 6/7/2014 for a wedding scheduled for 7/12/2014 at the time of purchase I never received any confirmation. I also paid for expedited shipping. I waited for about two days to see if anything would be sent to me... but noting was sent. I went on the website to see if there was a number that I can contact them at only to find out that they were not located in the US. I then tried contacting them via the online customer service and was told that no one was available at the time... i tried 15 min later... then about an hour later but no response I even tried going online late night when I thought it might be business hours for them but still no response. I then decided to send an email telling them that I am considering canceling my order then BOOM... the day after i got confirmation that it was sent on 6/19/14. When I got my dress to my surprise I got a light blue dress instead of a royal blue dress. I sent an email to the A-holes and yet to get a response back... I WOULD ADVICE ALL TO STAY AWAY FROM TBDRESS. They are full of S###.
Dear shay, This is tbdress service on sitejabber, sorry for the late reply. I'm so sorry for the problems you have met. Could you give me your order number so that i can check it for you? We will reply to you as soon as possible.
You may write to me here: sns@tbdress.com
Thank you for your feedback.
Tbdress service.
As i was searching for the stuff i thought of going online for shopping and i saw the post and i clicked it wowwwwwww tht was great to enter into this
First Time i visited this web site and i found really a great Collection of Dresses.
Same time i orders 4 Suits for me. Really A great Experience :) Good Job team.
RGDS,
Thie Hoodie is really smart. I received it on time and it was wrapped beautifully. I am so happy to have it. The quality it fine and the fitting is also perfect. It is lovely.
You can say you get what you pay for but this dress looked so pretty online and when it finally arrived thequality was horrible, their was netting type over the dress that my grandkids would have over their cheap dressup princess dresses. I have had 5 emails back and forth trying to return this item and their last email said even if I return it I will get at best 48% of my money back and that doesn't count what I have to pay to mail it back to them. Very disappointed! PLEASE DO NOT ORDER FROM THEM!
I was so excited to order my dresses through tbdress but later realized that I probably should have done better research on the company because I am very disappointed in my experience. When I ordered the dresses they were very willing to do the alterations that I asked them to. This solidified my decision to buy dresses from them because I was trying to save money and they weren't charging for alterations. However, when I received my items the company hadn't done any of the alterations that I asked and that they agreed to do plus they arrived late. Now I am going to have to spend extra money and time to get the needed alterations. I have been trying to communicate with them to fix the problem but the company just finally stopped emailing me without fixing anything. The grammar in the emails is terrible and I think they just have a template of an email that they send to anybody because it was always very similar and at one point I even got the same exact response from them at 2 different times. I was very disappointed in the company and I wouldn't recommend them to anyone.
Dear Melanie K.
Thank you for your shopping at TBdress. Would you please let me know your order number so as to contact our sales and service department to help you with this. And here I'd like give you phone: +86-10-62904338. Or Customer Service Dep. service@tbdress.com for your after-sale service.
Let me know if you have other questions or requirements to satisfy.
Looking forward to being your better service.
Warm kinds
TBdress
We recently placed 2 orders and found the quality of the garments are great, fast delivery to VIC, Australia, we are ready to place another order for 3 ladies hand bags and 1 men's handbag.
Good experience! I like that u have lower prices for the dresses you are selling. Im glad that my friend told me about this website.
This was my first time trying this site. The dresses were fabulous with awesome prices! I will definitely be visiting on a regular basis.
I visited your store in Chicago Ridge Mall. They were great and helped me pick my mother of the Bride dress. Great selection, unbeatable cost.
This collection is heavily promoted on E=Bay UK BUT no mention of delivery cost and US post is infamous for horrendously high costs compared to China.
I would highly recommend buying wedding dress costumes from this seller, they are of the highest quality and at a great price. I was very impressed
I paid for expedited shipping. After 2+ weeks I still haven't received my item. Customer service has not been any help. Rude at times
FASCINATING SHOPPING EXPERIENCE WITH THIS AMAZING SITE "TBDRESS". I LIKED IT SO MUCH WITH ALL THESE DIVERSITY OF PRETTY PRODUCTS AND AFFORDABLE PRICES. KEEP GOING " TBDRESS"
It has been 2 months there is no delivery, no money back nothing, they keep saying that are sorry but I have never seen such unresponsible people
They deliver on time or sometimes early than one expect so far so good and i will be ordering more product form this company
They offer quality clothes that are well made and ate very elegant. There is such a large collection to chose from, it is just devine!
I've had my white and gold high top sneakers for a year now.
They lasted longer than my store bought shoes!
Would order from here again!
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Hello dear Brittany F.
This is tbdress service on sitejabber. I got it that your dress is unfit for you. Please trust me that our return policy is forever valid: http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
I am here wishing to help you with your return request. Please give me your order number first.
sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Kinds and regards
Tbdress service