TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...
My clothes came in the mail today and I just love them. The colors were so vibrant and beautiful. Everything fit perfectly except one piece but I love the look of it, so I am going to exchange it for the right size :) I will definitely be shopping here again!
As soon as I saw this dress on tbDress website, I knew it would be a perfect piece of clothing for me, like many others that I fell in love with on tbDress website. You can see my instinct was right about this dress from the 2 photos I am attaching herewith. Even though I was not wearing my glamorous make-up and was just trying it out upon receiving it from the courier, only a quick selfie, you know how happy I was while enjoying trying it!
After confirming the order by them, it wasn't shipped 40 days, after that i was told this item is out of stock now, you can order new item, I asked for refund, they said: we don't refund you the total amount and it will be partially or you can change the order.
I trusted them and ordered new one, the price was $6.00 over the old order. Although they had told me you will receive 10% discount, they did not give any discount and charged me full price. New items arrived; it was the worst dress I've ever bought. I started returning process. They did not help at all as expected.
Instead they did insist on giving me $10 off to keep the dress, I accepted, but they never reverse the $10.00.
Very dishonest business. They refused to cancel my order after not being able to ship, no refund, no discount that mentioned, not $10.00.
Don't trust this site. They are bunch of crooks.
This is the worst website ever and it is a scam. I ordered boots and wasn't happy with them as the sizing was way off. When I tried to reach customer service to return them, they kept pushing me to keep the boots. When I insisted that I wanted a refund, they asked for pictures and what not and stopped returning my emails. I was finally informed that I would get the refund, for only half of what I paid. In the long run, I spent more money on buying, and sending back my order than the crappy shoes were even worth. This was an ongoing process that lasted for over a month. NEVER AGAIN!
Tip for consumers:
Do not trust this website
Order *******: I ordered about 8 outfits and 2 I had problems with. The first one was too tight across the chest even though I ordered a larger size (Size L and I'm 5ft 2 in). The second had a hole on the skirt. It looked like it was caught somewhere and could not be be sewn back without being noticeable.
I emailed your company and asked for return/refund instructions. First response came and asked for pictures. I sent dutifully. Second email asked again the same questions - if the dress that a hole in it was a particular style.
I had already sent pictures twice, specific style numbers and even a copy of my invoice with pictures also. I was also told return shipping fees is [quote] going to be very high [unquote].
So you are giving me the impression that you are quick to accept my money but when there is a problem, you 'evade' and delay time with your roundabout questions.
This is highly annoying!
Dear ivy N.
This is tbdress service on sitejabber. I am so sorry for the problem you have met, i have already communicated with my sales manager and she will send e-mail to you asap to solve your problems. But one thing for sure is tbdress has been doing online business for years with no scam, no spam, and our return and refund policy would be valid forever. Sincerely apologize for your unhappiness with this purchase. Tbdress has been paying more and more attention on consumers' feedback. Hopefully tbdress would be your better service in possible future.
Tbdress service
I had ordered the Lace Sunshade last month for my wedding photos and it is truly wonderful! The material is excellent and it looks exactly like the photo, available in different colors which gave me the chance to choose the color I wanted. I recommend it if you are looking for a special photo session for your wedding :)
This is one of the stores where I buy most of my clothes from. Because I find them to be good quality and the cheapest price.
They've got such a wide selection I find myself going through the whole site when I really get into it and it's time to do clothes shopping.
They're always trendier than most websites, and up to date.
There was a time when I picked a size of a shirt, and it did not fit me, but they have a quick and easy to follow return policy and I got a full refund at the end of it. I ended up buying another shirt to make up for the other one, and it was perfect.
This is a pretty legit website I have to say, they have the cutest clothing.
My friends and I were hosting an out of town party for 3 of our friends who are getting married within weeks from now. We wanted lots of goodies but without spending a ton of money, we wanted more money for our trip. The dresses we got here saved a tone of cash first of all. They were great.
The dress arrived very promptly. I would recommend going a size bigger than your usual pant waist. Where the dresses are made, are made a size smaller. I did receive complements and everyone loved the dress. Great material. The dress does come in a small box. They do it for shipping cost. I just had it steamed and it looked amazing!
This site is horrible. Two months has gone by and no dress and no response. No response to my emails at all and the chat line is a joke. Order number is *******.my wedding is in a week. They did get my money as soon as I placed order. I wish someone would contact me. Don't buy anything from this site!
Hello dear tangula u.
This is tbdress service. I have checked your order number, please take attention that order number on tbdress is a unit of 6 digits, would you please offer me correct order number so that I could check out your order details.
I am so sorry to let you down. Hope I could do something to make it up. sns@tbdress.com is my service mail for you
Best regards
Tbdress
Always I try to get great service with my budget and his was happened when I bought a wedding dress from this guys, they gave my desirable dress within my budget. Actually the price of dress was so much reasonable compare than other store and staff of this store are very much friendly. I would highly recommended this store for everyone!
I ordered a bridesmaid dress on 2/28/2014. According to the website, they say they are ready in 18-21 days. I have emailed several times this week, and no one has responded to my emails! The wedding is the first weekend in May, and I will be leaving town for business this weekend and won't be back until the last week of April. I'm am SOOOO frustrated and worried that I won't have time to get dress altered, or it will be poorly put together. The bride is FRANTIC! I will be relating this horrible experience to all of my friends on facebook and twitter!
Brenda B.
I needed to return 2 of the 3 dresses I purchased with them. I tried to call multiple times since there were no clear instructions for returns. They ARE actually in China and you have to pay international fees to call. The time zone is so different, it's very hard to even coordinate to call and when you do they don't answer. I managed to chat with somebody online to find out that I will get reimbursed only 50% on the returns. This is not spelled out anywhere on their site. There was no supervisor to talk to. They tried to discourage me as much as possible to return and they made it very difficult, I had to write multiple e-mails to just get a return address. The only dress I kept, the zipper was broken, I had to replace, they refused to cover expenses. They are EXTREMELY unprofessional and cheap and misleading. It took forever to get the 50% refund. DO NOT trust them!
Dear customer,
Thanks for sharing your shopping experience here and so sorry for your inconvenience. But could you please send us your correct id so that we can help you as quick as possible?
Thank you.
Tbdress
Great service! I was bit afraid of online shipping but i was wrong. I ordered "Long Sleeve Slit Women's Maxi Dress" very comfortable. Not see-through at all. I'll be ordering more. I got this as a gift for my daughter and she loved that very much and commented as excellent gift. She loved the height, waist and length and the tummy control. So comfortable and great length! I seriously need to order more and I will buy again...
I made the mistake of ordering from this company- over a month later I received what was supposed to be my dress. The sleeves and neckline were wrong, the dress was much shorter than advertised, the embroidery was the wrong color and entirely different than pictured. Also it was see through! It is poor quality and I sent many emails to the company only to be ignored. I think all of their positive reviews are fake!
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I was a little hesitant to try a new bra, but really wanted something supportive that would minimize my bust. When I first opened it I thought no way would this stretchy fabric hold me in, but it does and its super comfortable and supportive! The straps are fully adjustable, not half way like a lot of bras, which I love. Everyone noticed that I looked smaller and I feel great in it. I wear a 40DD and it fit perfectly. The stretchy cups make the bra fit better if its a little too small but I found it very true to size with other tbdress bras, which I usually wear.
Stay away - look at all the good comments here - the shout out PHONY testimonials. Look at the poor English, obviously written by TB dress themselves.
Do yourself a big favour, save your money and shop elsewhere.
Dear Sue S.
This is tbdress service. Thanks for your shopping with tbdress, which has been honestly doing business online for years. I am wondering what had happened to you? Please let me know your order number, this is my personal service mail address: sns@tbdress.com or you may contact tbdress customer service here: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Tbdress service
I ordered on March 2nd. I am STILL waiting for my items. Items are still posted a month after they told me it was out of stock and made me choose another! The worst company I have ever worked with. There is a FB group where people speak about all of the issues they have had!
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me the ID so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
I instantly saw an add for a dress that is similar to what I've been looking endlessly for, online. Once I was at the website, I saw another dress to my liking. This all happened within less than a 5 minute time span. "SpeedRacer fast", as my boys would say!
DON'T SHOP HERE! SCAM!
If you decide you need to return an item FORGET it. You will get a run around that is extremely frustrating. If an item is too small they want you to take a picture with the item on and place a tape measure to show its size. This is simply ridiculous for an item purchased online. Then they will ignore any further correspondence for a long time and then come up with something else you need to do. I have been trying to return a product now for two months. Still getting the run-around.
These items are not made in sizes comparible to US sizes. They are at least one size smaller to include shoes. The shoe
Hey dear.
Would you please let me know your order number by my mail box :sns@tbdress.com? I have referred your refund request to tbdress sales department already once again, Would you please reach tbdress customer service here: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service team
I ordered two dresses for my mother. It fits her well, although during the order I had estimated her size. She looks contended with it and I have found her many times on the dress.
One thing I noticed the site is good at is handling customers.
I am so delighted with quick delivery. As last Thursday I ordered a fancy dress for my youngest daughter. She told me that she need to wear it on this Monday. I realised that I already ordered it after I checked when it will deliver as says will deliver on either Tuesday or Wednesday. I start panckied and asked if they can quick delivery that I can pay extra but I was told it was too late. I had to keep it positive. Till then on last Saturday I was so delighted when I opened the parcel its for daughter's fancy dress! You made my daughter's happy! She won't take it off in whole weekend! Thanks so much! 5
The jumpsuit i ordered has nothing to do with the picture. Not the same material or pattern even and not the same length. I regret that i bought it. The price of the item dropped after 2 days and i asked for a price match, but they refused. Also it was written on their website that the item would take about a month to arrive, it took more than 2 month to arrive and i asked for a refund in the meanwhile they refused. Now i received the item and it is crappy and i asked for a refund and a return and they refused. Worst customer service, quality, style, and material. I paid 70 dollars for the jumpsuit and its not even worth 10 dollars.
Tip for consumers:
Don’t use this website its a scam
Products used:
None
I bought a long dress in TBdress for my sister's wedding and it was amazing dress, i enjoyed wearing it. I got lot of compliments. It is a very good quality. The service was great too.
I really would like to buy at TBdress again!
Thank you.
I received $30 free dress from TBdress through a coupon which included free shipping. They were great to deal with, I uploaded my pictures onto their site and selected how many dresses I wanted and my order was delivered two days later. I'm impressed with the quality and efficiency with service and delivery.
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Dear customer,
I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell me your order number, we will contact you with your order number and solve your problems as soon as possible.
Thanks for your review!
Best regards!