• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user melaniel22
1 review
0 helpful votes
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January 25th, 2016
Verified purchase

I was a little nervous about buying from halfway around the world but everyone was very helpful and courteous. Pay CLOSE attention to sizes as well as how to measure. Shipping was fast and I couldn't be happier. Thank you so much!

Thumbnail of user celettah
1 review
0 helpful votes
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November 23rd, 2015
Verified purchase

I purchased the knee high fur boots and they came very quickly. Everyone I wear them I get maid compliments. They are do snuggly inside that I never want to take them off! Thank you TBDress for great prices and fast delivery!

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Quality
Thumbnail of user violetac
1 review
4 helpful votes
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February 4th, 2016

I needed a few jackets / blazers for work and i ordered 3 of them from TBDress. I am 5'8" and i am a size 4 so i ordered size M which fits me well on the body but even though the product description mentions "long sleeves" sleeves are short and have a length that does not benefit me at all. So this with the bad cut and color that is nothing like the ones on site made me decide to return the products and get my money back which seems it's going to be a problem since according to TBDress i have to pay for shipping because it's my problem if i like or dislike their products. So i wasted over $60 for nothing.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user madlienaw
1 review
3 helpful votes
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October 24th, 2019

I'm getting married in two months and bought a wedding dress from these people. The last update from them when trying to track my dress said shipped out October 6th. I never got an email or a date of when my dress will arrive. So I finally got my dress on Monday and I wrote them an email saying how I wanted to exchanged or return it for another dress that I saw from them for the same price. The told me lies saying that my dress has been delivered over 10 days and cannot be returned. When Is a complete lie because I just got this package on Monday October 21st. Now I'm stuck with a dress that I dont want for my wedding and the only thing they told me was that they cant do anything about it and that if I want another dress I have to buy a brand new dress with a little stupid discount they wanted to offer. Thanks TBress for ruining my wedding day. You guy ruin my special day! Be aware of this website. They are a scam!

Thumbnail of user nikkil21
2 reviews
20 helpful votes
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September 21st, 2015

Most of these reviews are written by people in the TB dress company.Be careful when reading the reviews, don't read too much into it, Trust the neutral and under ones. These companies are very sneaky and the monitor these sites everyday all day

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user irwellgennp
1 review
0 helpful votes
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April 29th, 2015

Custom designed my wedding dress and it turned out perfect. It's absolutely beautiful. My fiancee and I were both stunned by the final results, the dress is gorgeous. I would recommend tbdress to anyone.

Thumbnail of user gulshang1
1 review
2 helpful votes
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July 16th, 2018

Tbdress has the best quality products within reasonable cost. My shopping experience with them is always amazing. Thanks for always satisfying me and my family with your amazing product and delivery service.

Thank You.

Thumbnail of user jigarb
1 review
0 helpful votes
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August 20th, 2015
Verified purchase

I am glad i came across this website which has loads of buying options which include diversified designs and some really fabulous collection. Just the perfect need of the time. I keep checking the website very often to find out the newest trends.

Thumbnail of user paigeb10
2 reviews
0 helpful votes
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November 7th, 2015
Verified purchase

Recently I have purchased several items from TBDress.com and I could not be happier. The quality of the clothing is great and the prices are fantastic. I just ordered another coat that I had already purchased (black coat w/ ruffled lapel). My niece liked mine so much that I am going to surprise her for her birthday with her own. I also just found a beautiful dress I am going to buy for my upcoming Christmas party. I LOVE TBDress.com!

Thumbnail of user mayf12
1 review
1 helpful vote
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December 25th, 2013

The quality of the products are very poor. I ordered a bag and several dresses and they are all with very poor quality. The material of the clothes are so thin that it can see through. I tried to review the items on TBdress site and it won't show my review. I think they purposely block the bad reviews, so only the good ones are showing. To me this is not an honest practice. I will never order from TBdress again.

Thumbnail of user rebeccac20
1 review
10 helpful votes
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April 16th, 2014

I'm very happy with the service:
The item I ordered was several bucks cheaper@ tbdress.com than anywhere else I found, I was emailed to confirm my order had been dispatched, it arrived on time, and was very well packaged to ensure there was no risk of breakage. Oh, and there was a couple of tasty chocolates included in the box that I wasn't expecting!

Thumbnail of user marybethk1
1 review
0 helpful votes
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August 29th, 2015
Verified purchase

I was so happy with my dress. It was quite unique and very different from what I was seeing in the stores in my area. I was concerned with the shipment coming from overseas. It actually arrived 2 weeks earlier than was originally estimated! It was gorgeous! I ordered one size up from what would normally wear and it fit great. Now that I have received my first shipment, I am ready to place my second order right away!

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Value
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Quality
Thumbnail of user harryk27
1 review
1 helpful vote
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December 4th, 2014
Verified purchase

Ever since I came to know about TB Dress I haven't had to go shopping the old-school way! I wish the website offered a better line of clothing for men as well so that the whole family could say the same!

Thumbnail of user dawnc13
1 review
1 helpful vote
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July 7th, 2014

Right now I am giving them a 3 because I do not have the item yet. I contacted customer service because we ordered on 6/22 and it is now 7/7. I was told that it was shipped from China and would tak 7-15 days. After checking that tracking I have traced the package to NY. After reading all of the reviews I was going to cancel my order but my daugher really wants the swimsuit. I should have checked the return policy and the reviews before I ordered. I have a bad feeling she just wasted her money and this will be a life lesson. They do not take swimwear returns. I will update when and if we receive the package.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Dawn C.:
This is tbdress service on sitejabber. Thanks for your concerns about tbdress reviews, tbdress has been doing business online for years though there are still have many aspects to improve. Could you give me your order number so i can check your order status here, Let me get detailed information of your order please, sns@tbdress.com is my service mail for you. Thanks.
Tbdress service

Thumbnail of user vasundharat
2 reviews
10 helpful votes
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March 4th, 2015

TBdress has scarred my international shipping experience for life. I think I am the one to be blamed here. I read mixed reviews about TBdress on site jabber. But I went ahead anyway thinking about the good reviews. I wish I had not. I wish I had taken a lesson for the bad(and real) reviews.
I paid extra 35 dollars for faster shipping. Haven't received my order yet and it is close to a month since I ordered. TBdress should realize the value of their customer's time and money.
If TBdress is listening, my order number is *******

Tip for consumers:
STAY AWAY DUDE.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you still have not received your order, hope you could kindly understand that we were on our national holiday from 2.13-2.25, and that is the main reason why your order has been delayed. I have already sent your order No. To related personnel, and they will give you a reply in 24h. If you want to raise a complaint in order to get a refund, then please check our return and refund policy via this link http://www.tbdress.com/help/Returns-Refund-Dispute-15/, you could send emails to service@tbdress.com or call +86 29 82016886. Thank you for your cooperation!

Thumbnail of user samc40
1 review
0 helpful votes
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October 1st, 2013

I ordered and paid for 5 dresses for my daughter please extra for expedited shipping.
Imagine my surprise a week later when I check my order to find one of the dresses was suddenly out of stock, then 3 days later, another one of the dresses is also out of stock. I went on the chat line and when i questioned them suddenly they are "on the busy" line, then another person comes on and tells me that they have a national holiday and to be patient, national holiday will end in 5 days.
I guess we should have looked for reviews before we placed the order, and to date no mention of when the remaining 3 dresses will be shipped.

Thumbnail of user aljap
1 review
0 helpful votes
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July 8th, 2017

I bought this dress for my prom and really it is amazing, the model of the dress was just like the picture ( I choosed the colour Dark Navy). I very like this dress, now it's my favourite dress.:)

First i was really scared to order online because it went bad before a couple times for me on other online shopping sites but here they helped me a lot. I ordered my prom dress a little too late. So i was scared that i won't get him on time but everything went very well.

Tip for consumers:
Don't order it too late or last minute because you will have a lot of stress that it won't arrive on time. ;)

Service
Value
Shipping
Quality
Thumbnail of user kymt4
2 reviews
1 helpful vote
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December 4th, 2019

I should have read the negative reviews more carefully! I purchased 2 dresses for a holiday party. I didn't like the style and I didn't have time for altering since it took so long to receive them. When I contacted them to return they said they only return for quality issues and not because I didn't like the style. I copied their website policy that states that returns and exchanges are accepted if you aren't 100% satisfied. They still said they only return for quality issues. First they offered me $15 to keep the dress. A dress I do not want and cannot wear that I paid $119.99 for! Then they offered me $41 for the return and I would have to pay return shipping reducing the amount I would actually get back to around $20. This is a complete scam. Their last offer was for $31 to keep the dress. Amazon offers free shipping and returns with no questions asked. Do not buy from this vendor!

Thumbnail of user mariap66
1 review
0 helpful votes
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June 28th, 2015
Verified purchase

This great website ins so easy to use, has so many different styles and the amazing dresses are definitely trending topics in my social network as far as the best fashionable dresses that are currently in style!

Thumbnail of user ibrahima99
1 review
0 helpful votes
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December 9th, 2015
Verified purchase

I was not expecting to find a such shopping website such tbdress.com which has the great price which i never got in other websites.

I think i'll change my shopping location from now and go for tbdress.com.

Thumbnail of user jadee4
1 review
0 helpful votes
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April 29th, 2015

I have been buying electronics online. I came to this site and discovered I could also buy fashion stuff online. I did do my first order and having received it, this review is based on it. Highest quality work imaginable.

Thumbnail of user marthaf15
1 review
0 helpful votes
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November 6th, 2015
Verified purchase

It was am amazing experience to shop with Tb dress, their technical staff was quick in responding my queries through chat. Am very happy with the customer care given to me by TB dress shopping online team.

Thumbnail of user rosalinde2
3 reviews
3 helpful votes
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December 3rd, 2014
Verified purchase

Ve got my dress now but I wish that I had gotton this dress earlier. First it a dress that I would go for Perfect fit according to my measurements. Very fine quality of sewing. Fast delivery - took only 4 days to get it from the moment of my online order. Thank you very much for your services. :)

Thumbnail of user gerdam
1 review
0 helpful votes
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February 6th, 2016
Verified purchase

I ordered this dress custom made. It was a bit too long, but the customs service was very friendly & helpful! Shipping was fast. I'm very happy with the dress & got a lot of compliments. Will shop here again!

Service
Value
Shipping
Quality
Thumbnail of user pesb
1 review
1 helpful vote
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May 7th, 2020

Do not order from this website or believe any good reviews because the reviews are from people working for this company! This company is fraud and a scam I have been waiting 2 months for my order and i never received anything and because of this situation I cancelled my order and demanded a refund and they had ongoing excuses and said they were gonna refund 8-15 business days I've been waiting quite some time now and nothing yet I am now filing a dispute on this so called company and court proceedings due to not receiving my items or refund! Please do not believe this company!

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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