• TBdress

TBdress

This company’s rating is currently unavailable.

Write a Review

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

322
See all photos
How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user kimn33
2 reviews
0 helpful votes
  • Send Message
December 7th, 2015
Verified purchase

I buy my brides maid dress from tbdress and im very happy the first one i choose the wrong pink and the second one i was very worried i was not going to get it back in time to go back hom to my mom wedding and i went on facebook and speaks to them and thry replied back to me so fast and they did come thru for me they let me get back my dress intime and i really love it,, thank u tbdress you guys worth my stars

Thumbnail of user lorip16
2 reviews
11 helpful votes
  • Send Message
December 28th, 2014

These positive reviews are false. Look at the better business bureau. They have a warning out against this company. Look at other reviews. They are 100% negative and people have been ripped off over and over again. The positive reviews are writen by company employees.

Tip for consumers:
I don't have a picture to upload as after two months, I never received a single item I paid for.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.

Could you please give me your order number so that i can check your order status and try hard to solve your problem as soon as possible!

TBdress service team.

Thumbnail of user haleyv1
1 review
2 helpful votes
  • Send Message
February 27th, 2014

Seriously! This site doesn't get any worse than this! STAY FAR FAR FAAAAR AWAY! I placed an order for a dress and was charged for the dress in my bank account via paypal. Thank heavens for the paypal dispute center! My account on tbdress says the item is still in my cart and that I have no open orders through them! I read their reviews on here and immediately began asking for a refund. Decided to try their "online chat", HA! WORST customer service I've EVER had. "Nikita" placed the blame on me and asked question after question as to why I wanted to cancel my order. I told her and she complained that I didn't give her a chance to talk me out of it. Seriously?! She also said she couldn't help me because I was being rude?! NEVER EVER EVER! Order from this site! I'm thankful for paypal's dispute center and I look forward to shopping with an actual reputable company that doesn't hire 12 year olds for tech agents!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Haley V.
I think your order need confirm before refund get done. Hope you could understand. We are online shopping store, which has its own refund policy. Here you may take a look at it: http://www.tbdress.com/help/Returns-Refund-Dispute-15/. I am not playing round and round with you. We need to investigate and confirm its our fault, from which we could learn lessons.

Refund would be surely done, as long as its tbdress's fault.

Please is possible call: +86-29-68532816.

Sincerely yours
Tbdress service

Thumbnail of user tyreej4
1 review
0 helpful votes
  • Send Message
April 9th, 2017
Verified purchase

Both my orders came in on time and love them. I want to do more business. I want the light shoes and I need them before a show I have to do next month. I don't trust alot of stuff on the internet. I put my true in the next shoes. Thank you for the shoes

Thumbnail of user johnk131
1 review
1 helpful vote
  • Send Message
November 14th, 2014
Verified purchase

I no more need the help of any store where I need to place the order to receive the desired piece of cloth. Thanks to tbdress.com! I get every type of apparels I want at TB Dress. But I think that need to develop a more user-friendly interface.

Thumbnail of user allano12
1 review
0 helpful votes
  • Send Message
September 2nd, 2018

Really like TBdress. Their customer care services are A plus and their designers seem to keep up with latest fashion trends. Style and elegance is a guarantee. I personally like their mens' Tees and Hoodies. I would continously shop using this platform over and over without any doubts and regrets. I highly recommend TBdress

Thumbnail of user nancyg29
1 review
0 helpful votes
  • Send Message
August 21st, 2014
Verified purchase

The shipping took a while, but that was expected. But this dress is absolutely gorgeous! Looking at a picture of me in the dress, and a picture of the model in the dress, I noticed that the skirt is completely different. It's not all tulle like I first believed. It's a thicker underskirt with a few thin tulle layers and lace appliqués applied to the skirt, so the skirt is not extremely thick and tutu-like. But to be quite honest, this dress is absolutely breathtaking.

Thumbnail of user yaserm
1 review
2 helpful votes
  • Send Message
December 5th, 2015
Verified purchase

I had a problem on the sizes and i recieved the order after a month from payment date
Also you issued the orders in 3 shipments where i recieved 2 of them together however the 3rd one is yet to be delivered to me

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user jaimer27
1 review
5 helpful votes
  • Send Message
February 6th, 2018

The jacket I ordered was not the color I ordered and the quality was very poor. I have emailed customer service 5 times and they have still not given me proper feedback on where to ship it or when I will recieve my refund if I do ship it back. They asked me to keep it for $7 in store credit. Are they joking? The jacket was $40 and shipping was $27 and they want to give me $7 in store credit. Not a real retailer. Overseas scam.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hello,
Could you please tell us your correct id so that we can locate your order and help you as quick as possible? Thanks for your cooperation. Any question, please contact with us via sns@tbdress.com. Thank you.
Tbdress

Thumbnail of user rainav
2 reviews
16 helpful votes
  • Send Message
November 22nd, 2015

I ordered several dresses according to their sizing chart which is WILDLY inaccurate. Due to that, I ended up returning all the items I purchased which ended up costing me more than I actually paid for the items because I had to send them all back to China. Then after about two months and never receiving my refund I contacted the company and they claimed to have no record of the return despite the proof of my USPS tracking number showing that it was received by them. After many hours and days of going back and forth with them they refused to issue a refund. This was a HUGE waste of time and quite a lot of money! Save yourself the trouble and buy somewhere else!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user catherined13
1 review
5 helpful votes
  • Send Message
November 29th, 2014

I have just received my order and I would like to make a complaint. First, the clothes have nothing to do with the pictures on the site. They are much uglier and of very bad quality.
The jacket that I've ordered has big shoulder pads that didn't show on the picture, which looks very ugly on a person. Also, both fasteners broke in my hands when I tried it on because the stiches were of very poor quality.
When I tried one of the dress, the 3 buttons also broke in my hands because the stiches were of poor quality. Also, the dress looks nothing like the picture.
Finally, the other dress was very ugly, of bad quality and didn't even include the sleeves.

To summarize, I am very disappointed of my order and the site in general. I will never recommand this site to anyone. It's false publicity and it feels like a scam.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Catherine,
I'm sorry that you had unpleasant shopping experience on our website. Could you please tell me your order number so that we can contact you and solve your problem?
Thanks for your reviews!

Best regards!

Thumbnail of user kidista
1 review
1 helpful vote
  • Send Message
July 26th, 2015
Verified purchase

The hoodie I got was fabulous. It fits me perfectly, and the quality was on top. I got a scarf as. A surprise and it was a pleasant experience.
I loved shopping here. I'm going to do it soon and more often! <3

Thumbnail of user coram15
1 review
0 helpful votes
  • Send Message
August 24th, 2014
Verified purchase

I purchased a dress from tbdress as a prom dress. The quality is amazing. It's made unbelievably well. I really love the flowers on the bodice. Exactly what i was excepeted. I highly recommend TBdress!

Thumbnail of user priyankag4
1 review
0 helpful votes
  • Send Message
September 3rd, 2015
Verified purchase

It was a wonderful experience. I have ordered dress and it is extrempely beautiful dress. I liked it very very much. Will definitely recommend it to everyone.
As compared to price quality and designs are very nice

Thumbnail of user vilmar7
1 review
0 helpful votes
  • Send Message
January 20th, 2016

I recently order 7 dresses and one coat from this site. I received 7 items, I did not receive one of my dress the price was $41.17 US. I emailed the company and received no response. I started an issueand when I checked my order listing on my account the dress was removed but the cost remained. I am still waiting for a response. I did not get a refund or my dress as of this date January 17,2016. I calledmy credit card company and PayPal I was informed that if I do not get a resolution by Tuesday January 18,20 16 they start an investigation. This is very sad as I do love the dresses and coat that did arrive. This has spoil my shopping experience with tbdress.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user melissam1918
1 review
1 helpful vote
  • Send Message
May 20th, 2021

SCAM! SCAM! SCAM! Do not make any purchases on their website. I purchased two flower girl dresses off this website for $400. The photos online look NOTHING like what the actual product looks like and they are REFUSING to refund me.

Tip for consumers:
DO NOT USE IT

Service
Value
Shipping
Returns
Quality
Thumbnail of user marqeauxb
1 review
0 helpful votes
  • Send Message
July 12th, 2020

I ordered a dress for my wedding, and it was NOTHING like the picture! They do not give return slips to send it back, and they do not give a full refund. It is located in China, so it was too expensive to even return! Do NOT buy from this company!

Thumbnail of user hanam3
1 review
0 helpful votes
  • Send Message
August 28th, 2015
Verified purchase

I bought a dress and am so happy with this experience with tbdresses. Once I ordered they contacted me and once it has been shipped they contacted me. Once I had a question they answered me at the same time

Thank u tb dresses
I will buy more and more

Thumbnail of user afzalv1
1 review
0 helpful votes
  • Send Message
September 10th, 2015
Verified purchase

I have to buy amazing outwears from tbdress.com
Very nice and very cheap outwears. Specially thanks to tbdress for provide me $15 coupon.
If i get more coupon than definitely i want to buy more and more products from tbdress.com

Thumbnail of user barbaral45
1 review
0 helpful votes
  • Send Message
September 4th, 2015
Verified purchase

I read the reviews and I am so excited to get these dresses. The cut of these vintage dresses is figure flattering, therefore I ordered 2. I can't wait to recieve them. I ordered a green and a black one.

Thumbnail of user nickg37
1 review
0 helpful votes
  • Send Message
December 4th, 2014
Verified purchase

Finding the items you want is very easy at TB Dress and unlike the other clothes websites, the stock keeps changing every now and then. But the premium discounts work only for the premium, VIP members.

Thumbnail of user pearlq
2 reviews
4 helpful votes
  • Send Message
December 3rd, 2014
Verified purchase

This is the first time I really ordered a costume sized dress online. I have to tell the experience is really positive. I received it on time and when I put it on the measurements were perfect. The color and the design are exacly like the picture, the little details are well made too, the material is great quality too! I would recommend this site and this dress to anyone.

Thumbnail of user suw9
1 review
4 helpful votes
  • Send Message
May 3rd, 2022

I ordered a winter formal dress & Crystal tennis shoes - the dress came 4 weeks late after paying expedited shipping & I NEVER received the $100 Crystal tennis shoes. I contacted customer service they didn't reply for over a month - they told me they would give me $77 refund & I would have to pay shipping back to China! No mention of my never received Crystal tennis shoes! Disgusting - They are a Scam! DO NOT shop here!

Tip for consumers:
DO NOT shop at TB Dress - Scam - they are Crooks

Service
Value
Shipping
Returns
Quality
Thumbnail of user kayb19
1 review
6 helpful votes
  • Send Message
September 28th, 2014

Do NOT PURCHSE anything from this scam of a site. Biggest problem I've ever gotten myself into its been nothing bit a headache they took my money and i never got my item after waging 4 weeks for it I cancelled my order and all of a sudden they were ready to ship out my item. And they called me constantly bothering me telling me to pay them again. Waste of time. I wouldn't even give it one star but I had to to post this.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear friend,,
This is tbdress service on sitejabber, I'm so sorry for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress.com, which has been doing online business for years, without scam, spam. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service

Thumbnail of user thessr
1 review
0 helpful votes
  • Send Message
December 1st, 2015
Verified purchase

I was looking online for dresses and I came accross their website. I liked the styles so I ordered the dress that I like. In few days, I received it from mail. I was satisfied because the dress is really nice and was on sale. I am after the quality and price, I got them both. I am happy.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TBdress?