• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user kb196
1 review
0 helpful votes
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October 22nd, 2017

I recommend anyone who is looking for a nice and cool apparels for both male and female to give it a shot and trust me, you will be amazed at what you see.

Thumbnail of user isabelam4
1 review
0 helpful votes
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March 17th, 2017
Verified purchase

Good experience. Wonderful item affordable. Great accessibility. Overall very satisfied so far. I hope that the rest of my experience will be as good. I will recomand this site to all my friends.

Thumbnail of user mecheles
3 reviews
4 helpful votes
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September 13th, 2015

When will I get my order? There was no information for the shipping company, I assumed that it was UPS, and I know about assuming), was asked where the order was coming from, well, I didn't know that answer, sooooo here I am.The Order # is *******, and the Shipping # is LS*******CN. I am hoping for a quick result for this problem. Thank You, Mechele Seubert (*******@yahoo.com

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user kathys902
1 review
0 helpful votes
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January 23rd, 2020

*****DON'T FALL FOR THIS*****
*****DON'T FALL FOR THIS*****
I EMAILED THIS MESSAGE TO
TB DRESS ON 1/22/20

WHOM EVER YOU ARE TB DRESS CO. YOU ARE A HUMAN BEING WHO TAKE INNOCENT PEOPLE'S MONEY BUT YOU WILL SURELY GET WHAT YOU DESERVED... BIG MISTAKE THAT I EVEN FELL FOR THIS SCRAP SITE, FROM THE START THIS WAS BOGUS, NO CONTACT INFO, EVERYTHING WAS FAKE! EVEN THAT RIDICULOUS FEDX # BUT THAT WASN'T THE END OF THE HUMILIATION... YOU KEPT SENDING ME FALSE MESSAGES KNOWING NONE WAS TRUE, AS IF THAT WASN'T ENOUGH YOU SAID MY PACKAGE WAS AT THE FEDX OFFICE 1/22/20 EVEN THOUGH A TEXT MESSAGE SAID I HAVE 5 DAYS TO PICK IT UP, IT SHOULD HAVE BEEN MY HM ADD. & NEVER SAID WHICH FEDX & WHEN I CALLED THEY DID NOT HAVE MY NAME OR ADDRESS IN THEIR SYSTEM & THAT'S DAM TRACKING # WAS NOT EVEN ONE OF THEIRS. SO ENJOY YOU SCANDALOUS MF, ers I REALLY HOPE I TRACK YOU W/RESEARCHING & LOCATE YOU SORRY MONSTERS!

Thumbnail of user robinh34
1 review
2 helpful votes
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January 21st, 2014

I ordered a coat for my daughter. They stated in the description that the coat was wool, it was fleece blanket materiel, The buttons were hanging off like someone used too much string, String was hanging all over the place, I measured my daughter using their measurements on the site. What I received was coat(and I use that word lightly) waaay too small and too short. I was totally ripped off and I have been trying to return it for a refund since the day it arrived to my home and they will not respond. STAY AWAY FROM THESE DISHONORABLE LYING CHEATS. I WORK HARD FOR MY MONEY. TWO KIDS IN COLLEGE. I DON'T HAVE MONEY TO GIVE AWAY!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear robin h.
Thnks for shopping with tbdress which is honetly doing business for years, although there are many disadvantages for us to improve. Tbdress is trying to be doing better and better. Be sure to take correct size for your measurement, you may confirm your specific sizes through tbdress customer service here: y calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.

P.S.: you may personally contact me: sns@tbdress.com
Kinds and regards
Tbdress service team

Thumbnail of user rociof2
1 review
2 helpful votes
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April 30th, 2014

As many others on this blog I am also a victim of tbdress I ordered a blouse on the 5th of april and is close to the end of the month and no answers, even tho I sent two messages to their site was totaly ignored I will take this to the better business Bureau I will fight

Thumbnail of user ceciliac
1 review
1 helpful vote
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December 23rd, 2013

TBdress does have good prices, however the finishing and quality of their clothes is very questionable. I ordered several items ranging from dresses, to shirts to outer wear, all with manufacturing faults. The jacket I bought had two different cuffs, one had elastic band and one did not. The dresses I bought were too short for my height, but I knew it may not fit perfectly since they only have the one size fit all option. Most of the seems were not well finished, lose threads everywhere. I had to manually fix it all. Additionally, some pieces that had to be made on demand were poor representations of what the picture represents, plus the material was not ideal. Again, I re-iterate that you can't expect much from such a cheap store, so I wouldn't bank on quality goods or spend a bunch of money in this store. It's a good store for cheap wear that you're not planning on lasting a long time (one season max). If you are ~5'5 and below, ~120lbs and below most of the one size fit alls will be good for you.

Thumbnail of user laurettaa1
1 review
0 helpful votes
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November 22nd, 2015
Verified purchase

I have been looking for where to buy a good dress all to no avail until my friend introduce me to you guys.am so happy I got sitejabber i dnt need to think of what to where again

Thumbnail of user hyekyungk
1 review
0 helpful votes
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July 16th, 2015
Verified purchase

My daughter is tall and she does not like to show too much her skin so she was so happy with her new dress and not only the length of her skrit but the quality also pretty good.

Thumbnail of user caralineb
1 review
4 helpful votes
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October 23rd, 2014

I placed an order on the 11th October, I have not yet received my item! I have sent e-mails as the live chat is not live! I have had the tracking number but when I click the link all I get is a blank page, therefore this is a route not available and has been created by tbdress for no other purpose than to waste the customer's time.
If and when I get my item, I will post another review on the quality of the item but one thing for sure, I will not use this site again
I have received the item and it is not as advertised just a CHEAP replica

NEVER AGAIN

Tip for consumers:
Stay away

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Caraline,
Thanks for your reply! We have several shipping method, if you if you choose super saving shipping, it will be slower, if the products are resisted at customes, it will take longer to reach you. But the products will surely arrive you, please don't worry and wait patiently.
The time you send email isn't our worktime, so there is on one to talk with you at the live chart.
Sometimes, Our website do technical inspection, during this time, our web page may not be opened normally. I'm sorry our inspection made inconvenience for you, we beg your forgiveness.
Our mailbox: service@tbdress.com

Best regards!

Thumbnail of user tremikaw
1 review
0 helpful votes
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February 18th, 2021

This company is a con, they have stolen $220 from me and will not refund or mail my item. I have disputed my bank with themthey have lied and even convinced my bank to not refund my money. They also are telling me that my dispute is with PayPal when my CC is not even connected to PayPal. I have even asked this company to send the item or refund me and they want do neither. Hey just keep telling me the dispute is with PayPal and I need to cancel the dispute first. Then they contradicted themselves and said they contact PayPal and the claim was canceled may it may take 70 days for a refund. Their refund policy is a joke and so is this company. Said part is they continue to get away with ripping people off. They are in humane and pathetic. PLEASE DO NOT PURCHASE FROM THIS COMPANY!

Thumbnail of user eunicec3
2 reviews
1 helpful vote
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December 17th, 2015
Verified purchase

My first order just got to me today. 12/14/15... everything just as expected... that's why I am putting my 2nd order immediately!... this is the place I will shop for my wardrobe... just love it!

Thumbnail of user romerb
1 review
0 helpful votes
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November 5th, 2015
Verified purchase

I checked this TBdress cocktail dress in full details and find it really fascinating in terms of design, make and material. I will recommend it to everyone and even post it on my Facebook timeline.

Thumbnail of user judym19
1 review
1 helpful vote
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March 21st, 2014

I have just placed an order from Canada #******* on 10/03/14@ 75% off sale?! Paid extra for quicker delivery (would like it before all the snow melts and turns in to mushy dirt) I know it will take weeks but! I ordered three jackets, pair of boots and lace top. Thought I would take a chance since they all looked great... did read the reviews and thought I would post as I start with the order and keep everyone informed on how it goes from here. The order process was ok until I went to the check out page and the 5% FIRST PURCHASE DISCOUNT disappeared from the total $ amount and did not show up again. I made a note to them on the order regarding it. I paid with PayPal in case of any problems mentioned on earlier posts from others.

Mar 10/14 - received order confirmation with order number via email. The waiting begins... I guess no sooner than April 10. Let's see.

Mar 18/14 I RECEIVED 80% OF MY ORDER. I tracked the rest of the order and it is in Alaska and due to be delivered on the 20th. My 3 jackets are really nice, 2 better than they looked on line the other's fabric wasn't as nice as expected but great anyways. All 3 jackets were fully lined. I usually wear a M but I ordered a Korean L and on one jacket should have ordered the Korean XL it just didn't fit my upper arms! The lace top was exactly like the picture showed and is beautiful. Will keep you informed as to back order on boots. This is what I ordered in the first place.

Mar 20/ Boots came in although I have not seen them yet, they are at our work. Will get them tomorrow.

Thumbnail of user alit18
1 review
0 helpful votes
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September 13th, 2015
Verified purchase

Love every thing about the jackets and men tops you don't find it every where and i will be happy to buy some thing from this wep sit i heard so much about it i hope it is that good.

Thumbnail of user janetz3
1 review
45 helpful votes
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June 5th, 2016

I received the following message from tbdress regarding the refund for a dress that wanted to return. I would like to reiterate that it is extremely hard to get an address to return the item to, and then tbdress decides how much of a refund you will get. They offered me 85% - not good enough for me so I posted the first update. Since then I received the following message from tbdress, "I have consulted our financial department, and have been told that we are in our boom season right now, everyday numerous payments and reimbursements are waiting to be processed, and normally large amounts will be processed in priority. I sincerely want you to get the refund as soon as possible, so I have talked with our manager, and our manager agrees to let our financial department to refund you 90% of your payment(133USD) in priority if you could kindly help us make your view on jabber disappear. I have already informed our financial department, and they will immediately issue the refund for you once you have made your view disappear." You can see that I did not withdraw my review from this sight and would have forfeited my refund just to let everyone know what scammers they are.

Tip for consumers:
Don't do it unless you have time and money to throw away!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us. Sorry to hear that you had some problem with your order. Could you please tell me your correct ID number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team"

Thumbnail of user paulint
1 review
4 helpful votes
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August 13th, 2014

I will never order or advice somebody to buy something from tbdress they are scammers i bought a wedding dress from them but the dress that i got didn t have nothing like the one that i purchased looks like they force children to make those dresses because the dress was haft way done and so bad i am so desappointed of TBDRESS...

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hi paulin,
This is tbdress service on sitejabber. Sincerely apologize for your unhappiness with this purchase. Our return policy is always valid. Buyer might need to offer sufficient evidence for refund and return. Please let me know your order number to look into your order details. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service

Thumbnail of user tremikaw1
1 review
4 helpful votes
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March 10th, 2020

ZERO STARS! TBDress are SCAM artist and will take your money! These reviews are fake! They stole $200 of my hard earned money I worked for not stole. I never received my dress nor refund.

Thumbnail of user machakn
1 review
2 helpful votes
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November 28th, 2014
Verified purchase

I was totally bored with online shopping because all the sites had the same or highly similar clothes and then I found TB Dress, which is slightly more expensive, but worth it!

Thumbnail of user colink8
1 review
0 helpful votes
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December 12th, 2014
Verified purchase

I was excited to hear about exclusive clothes at fetching discount offers at TB Dress but it was disappointing to find that the men's segment so neglected!

Thumbnail of user rafiquek
1 review
0 helpful votes
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November 21st, 2015
Verified purchase

I am doing online shopping from many website from a long time bt the products and their price and their quality is best i ever experienced thanx sitejabber

Thumbnail of user canted
1 review
0 helpful votes
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November 10th, 2015
Verified purchase

It has been a delight shopping online with TBdress, Everything is so reasonably priced and easy to find not to mention a great selection to choose from.

Thumbnail of user milyg
1 review
0 helpful votes
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May 9th, 2015

Tbdress.com is the best for getting designer dresses for women. Especially, the Trumpet One-Shoulder Ruched Hollow Out Prom Dress Designed Independently is a good example of it.

Thumbnail of user juanitaj2
1 review
1 helpful vote
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February 7th, 2016
Verified purchase

Special occasion our wedding aneversary 7 years married. I was so comfortable and elegant in my TB clothing. Thank you TB dress for making my night so special.

Thumbnail of user heatherb605
1 review
0 helpful votes
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March 31st, 2020

This company is a scam I, asked that you please don't order anything from them. The process to receive merchandise will take forever to come. I place a order one month ago and I haven't received one item yet. You send a email and they keep putting it out that your merchandise is being package. THIS BUSINESS IS A SCAM I WILL TELL EVERYONE NOT WASTE YOUR TIME WITH THIS MESS. THEY TOOK $158, from me. I asked for a refund and they won't give it to me. I'm reporting the to the BBB, Better Business Bureau.

PS.
I REALKT DON'T WANT TO GIVE THEM ONE STAR BUT, THEY WON'T POST MY REVIEW OF I DON'T.

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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