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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...
I found a few black and white office dresses and blouses respectively and received them within 8 days of placing my order. I've received several compliments on them as well. Thank you to Tbdress supplies!
Date of experience: April 26, 2015
I happen to love vintage clothes, especially dresses and these fit the bill! Beautifully tailored; nicely measured; perfectly suited for the girl that loves to be classy and snazzy at the same time. Just wonderful!
Date of experience: November 5, 2015
I think it is the best place for shopping, low price and quality product, good designs and perfect fitting, thank you so much I've got a wonderful experience, no1 site for shopping. Good clothing wear,
Date of experience: November 19, 2015
I placed 2 x orders, days apart... this was end of May. After so many emails 'where is my orders', some replies 'be patient - then 3-5 be ready, then 10 x days shipping
Month later, I opened dispute with paypal. Orders received, with 1/2 the items broken, and the rest poor poor quality. Never buy from this website.
Date of experience: July 16, 2014
I would agree with most of these posts about their customer service not being the best. However, the end result was well worth the great pricing. I ordered my sisters wedding dress and bridesmaid dresses on tbdress.com with standard sizing, not custom. The wedding gown had to be personally altered because the hem was to long. One of the bridesmaid dresses was way to large when it was received. When we went to tbdress about the problem, they asked for pictures which I provided. They offered to have us send the dress back for a new one, shipping at our expense. As we were to close to the wedding date, we had to just make the alterations ourselves. Would have been nice if the company had not made the sizing mistake, but in the end it all worked out for us.
Date of experience: September 5, 2013
This site is not that bad. I was really scared by all the reviews written about the wrong dresses being sent and customer services being a total pain. But the prices and the range of selection was so good I decided to try out something cheap the first time figuring that I'd just ask for a payback as soon as something went wrong.
Date of experience: August 19, 2014
The process to order the dresses are really easy and simple. I wish there were more pictures and reviews from customers. My only concern is that I heard both good things and bad things about this website. I just hope that my order will be in the utmost quality and hopefully I get lucky!
But other dresses seemed to be made perfectly fine and other people have reviewed. So I'm very hopeful!
Date of experience: September 27, 2016
Called to check stock, ordered, shipped same day and arrived in 2 weeks. Very happy with this company, customer service and best prices! Was the lowest price I could find! Thank you and I will use this company again!
Date of experience: May 6, 2015
To say that this has been a great shopping experience for me because I am in love with dresses and you guys have unlimited of choices which is awesome I cannot wait to receive my dresses! You guys rock!
Date of experience: November 27, 2015
I purchased some items I wanted to wear for an event and a cruise. I paid $30 for expedited shipping to assure receipt in time for my events. I did this in January. It is now March and they just attempted delivery after I told them I no longer need the items, as my events were in February. They will not reimburse now, because I opened a dispute with PayPal. I can't trust them anymore, so I'm done
Date of experience: March 8, 2020
So many cheap dresses. I was worried about the quality of them because the low price but they are pretty good quality. I do recommend double checking the measurements before ordering your size because the sizes are not all american sizes, so where I would normally fit a medium I seem to be an XL in a lot of the dresses. The regular shipping takes a while but I am not in a rush to pay the extra to get my dresses faster. Customer service was prompt and helpful via email. This is my new favorite place to shop!
Date of experience: August 20, 2015
I would definitely recommend this to everyone. It makes me happy. I am a proud customer. I'm absolutely gonna come back & shop again. The experience was all around great. The quality & service was great. Order no *******
Date of experience: September 26, 2017
Amazing stock, speedy shipping and received items in a completely neat condition. I ordered twice from TB dress and both of them were purely glamorous. The prices are really good and affordable and all the stocks are eye catching.
Date of experience: October 24, 2015
Today my new boots arrived. I wanted to let you know they are fantastic and warm. The quality is second to none and your prompt delivery was really appreciated. I have told everyone at the office about your website.
Date of experience: December 4, 2014
This company is TERRIBLE! Don't believe me? Check it's profile on scambook(dot)com! I wish I had checked it before I ordered a dress from them and threw $140 out the window. A complete waste of time and money... their customer service department doesn't exist. I've sent THREE emails with NO REPLY! I wish I did my homework before ordering from them.:-/
Date of experience: May 12, 2013
They sent my order to the wrong address so it got sent back to them after 4 months of waiting. Then they wanted me to pay shipping and handling to send the order out again. I said no just refund my money. And do you know they claimed to refund my back 4.99 on a 28.05 order. This company is a rip off. I will never order from them again and I hope no one else does either.
A very unhappy customer wait signed ex-customer...
Date of experience: July 6, 2014
This business is such a pleasure to deal with, I wish they all worked like this. Fast shipping, great communication and the outfit I got was better then I expected. Usually with clothes you get what you pay for. Cheap equals poorly made, not with Tbdress, they will soon make a great reputation for themselves.
Date of experience: July 16, 2014
My first order was delivered on time but the shirts were too large for the size marked. Tbdress replace the order with a smaller size for no charge. Service will never get better than this. Unbelievable. This is why I am always going back to tbdress.
Date of experience: May 5, 2015
Do not buy from this company - total rip off. The quality of what they eventually send is so so poor and then when you want to return it they won't reimburse you! It's crazy - I've never dealt with a merchant that doesn't take back a product that a customer is not happy with. I can't believe I got sucked into this and I'm not happy!
Date of experience: April 24, 2019
I bought some articles from TB dress and i'm satisfied...
Most satisfied in bikinis...(i bought two of them) nice, and not different from the pictures you can see on their site.
Prices are really low... delivery is about three weeks after the order, but shipping cost are low too! I had no problems about sizes... i'm an italian M and I bought M. Good experience.
Date of experience: June 17, 2015
I ordered a dress to attend a wedding and its absolutely exquisite. It arrived on time and I received many compliments that night. This is my second time ordering dresses from TBDress and I'm always more than satisfied. Thanks TBDress, you have a lifetime customer. :)
Date of experience: June 17, 2015
Just received my wedding dress after over a month of waiting. I ordered the illusion neck beaded sheath dress in ivory. What I received was a dress with obvious PINK lining, and the bodice is so shear, it's see through; NO lining. The breast cups came detached and the sewn lace was incomplete around my waist. I will never purchase from them again. I now have a pink wedding dress and have to pay hundreds in dollars to fix it. Picture is the dress I ordered: stay away from this site. My dress has patchy lacing and no lining at all around my waist and breast. The lining for the bottom half is PINK!
Tip for consumers:
Maybe good for casual clothing, but do expect dresses may arrive after a month. And do not expect a refund if not pleased. No refunds whatsoever
Products used:
Wedding dress
Date of experience: March 23, 2021
I am very disappointed with my dress. Although customer service was nice and polite and they answer me in the beginning before receiving my dress, but when i receive it the dress is so ugly. Colour is so bright and ugly and the material is tulle not organza. It seems like a very cheap dress. I read many negative review about tbdress but I already bought a good dress from them before... so I neglected all the negative review about the site and ordered my engagement dress but the dress is a horrible. Nothing as its look in the picture. I am so sad for that I will not be able to wear it on my engagement...
I send many message to customer service they keep asking for more picture and no answer about refund... and that also what i heard before...
Tip for consumers:
Be sure all you read as negative points about internet sites is true
Date of experience: December 21, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
When I saw this wedding dress I totally fell in love with it. Looked at quite a few others before I made my mind up, but could not resist the beautiful detail. Cannot wait till it comes to try it on, and wear it on my wedding day April.
Date of experience: February 21, 2017
I went to tbdress and found the dress with ease because I put it in my favorites it was fast and simple. I am a person who does not like to shop so this way was so much better for me. Easy checkout use PayPal if you have it.
Date of experience: April 21, 2017
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear Vittoria H.
I have received your message. I'm so sorry for the problems you have met. Would you please let me know your order number so that I could get know details about your order. Everyday numerous mails rush in, our sales person might miss several, I apologize for not replying you timely. Hope I could do something for your shopping with tbdress.com.
Looking forward to hearing from you for your order number and sns@tbdress is my service mail for you.
Tbdress service.