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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...
I'm Stephanie and my second time purchasing on this website, this is a trash one, dresses came poor fabric/ they toke 2 months to ship items, receive some of them in 3months/ and the rest of items have been sold out and they refund half of money said that I used discount. I never used any discount at all. Now it's too late I think to discuss with my bank. But I'll call my bank anyway.
Worst worst don't lose your time and money.
Products used:
Clothes
Date of experience: January 24, 2022
I placed my original order almost 4 months ago at this point and have yet to receive any part of my order. I have reached out to their support team 3 separate times now (with some email threads have 2 or 3 follow ups each) and their "respond in 48 hours" has never been honored. My oldest email reaching out to them goes back two months and has yet to receive a response.
Absolutely would not recommend. It seems like they take your money and run
Date of experience: May 31, 2023
I have ordered more than 4 times from TBDress. And i must admit, at first I thought I will have bad experience especially that it was my first online shopping. But, my wedding dress, the shoes and my dinner dresses were amazing. And their size chart helps alot, so follow it when making an order and you wont need to make alterations to your dresses. See below pics.
What a beautiful experience.
Date of experience: October 19, 2018
My 3 year old daughter loves the jacket! There are many details that add style to it, like the ruffles and the bow belt (which isn't something you tie - it's permanently tied with a button behind it) I think that it's fabulous, too!
Date of experience: April 19, 2015
I am 38 weeks pregnant and have a horrible time finding well fitting nursing bras since I'm a 36 H. This is the only site I've been able to find quality bras in my size. I have loved everything I purchased from Tbdress.
Date of experience: May 6, 2015
I ordered a coat and went according to their size chart. It was way too small for me. They said they did not accept returns, but made an exception but made me pay the return shipping, $19. This was back in November. I was told new coat will be shipped from China. That was 6 weeks ago, not even in the US yet. The people in the customer service can barely reply in good English. STAY AWAY!
Date of experience: December 23, 2019
This dress I received is very flattering! Not sure if the sizes typically run small, but I ordered according to the sizing charts instead of my usual size (M instead of S), and it fit perfectly. All in all, a great shopping experience.
Date of experience: August 31, 2015
Poorly made/damaged upon arrival. Order a secondary dress on the same day 2 months ago and still hasn't arrived. Attempted contact with customer service to return the product and cancel my other dress order due to the poor quality of the dress I received. The following is what they emailed me back.
"Thanks for your shopping on our website and have a nice day. I am sorry to hear
That you are not satisfied with the item. You can return it back, but the shipping
Cost is very expensive.It will be a big lost for you.We suggest you give it to your
Relatives or friend as a gift or resell it locally at a good price."
Sad to say with the information Satisfaction Guarantee at the top is a total lie. I am not satisfied and they really are not guaranteeing anything. I placed this order on 7/21 and just received the one dress 8/30. Tried to open an dispute, but they site will not let you. Save yourself the headache and do not order from here.
Date of experience: August 12, 2015
Every time I order from tbdress I receive a prompt service and well packaged orders. This time I had to contact customer services about extending their return policy as an exception due to the item being a birthday present and they were absolutely brilliant about it. They replied really quickly and extended the period by a few days so I can now wait until his birthday before giving him the trainers :)
Date of experience: August 14, 2014
Right, so I ordered a few items for £52, paid for via Paypal 2 weeks ago - having read these reviews, can I actually expect my order to arrive? If they do arrive will they fit me (size 10) or my 9 year old?!
Date of experience: October 4, 2014
The turn around time and feed back need to be improved in fact in at 1 time I sent you people an email up to now no response. Though my issue has been attended to as PayPal has advised me of a refund.
Date of experience: September 6, 2016
I once bought a pair of black high heels from tbdress and i kinda liked their services as in the staff were friendly when i called to enquire about my order i cant say much but i think its worth a try anyway.
Date of experience: January 30, 2014
Do more research before ordering. Once again scammed by out of the county product. Just pay the extra cash and visit a real store. I should have done my research. Don't let the cheap cost fool you, it's not the same product as the picture. Support USA
Products used:
Dress
Date of experience: May 12, 2021
I've just bought from TBdress for the first time. The sizes are, of course, pretty petite. I'm an European S, but I ordered L for my dress (I think I might have fit into M too, but it would have been pretty tight) The size chart is pretty accurate though.
So, yes, the sizes are small, but there is a size chart for every dress. (There is no excuse if you buy a size too small :D)
The variety of dresses and clothes in general is huge! Which is a huge +.
The delivery was very fast. It came within two weeks, despite Christmas holiday madness.
Only critique I have: While the dress was beautiful and a good fit and all, quality-wise the clothes are not the best. Of course, the price is very cheap - especially considering those gorgeous designs - but beware that the fabric isn't really good. (but then, what do we except from such a price^^)
Plus, I wish they would have given me a tracking number for my package. They shipping status was never updated - but it arrived, so... it's okay.
Date of experience: December 22, 2015
"Like me, if you give more importance to quality of clothes rather than anything else than Tbdress.com is the right destination for you. They offer amazing quality no matter whichever you category you choose. I don’t shop from anywhere else other than Tbdress.com as I find the collection to be very trendy and stylish and the price tags are very reasonable. The payment method is extremely simple and secured. I am a big fan of this site and people those who have not visited it; I would request them to do it right away."
Date of experience: October 11, 2013
Ive ordered many items from this site and Im very satisfied with the quality of clothing and customer service. I always receive my purchase in a timely manner and each item fits well. Its nice doing business with you and I will surely recommend you to others.
Date of experience: January 19, 2018
I've ordered 2 dresses so far from TBDress and they both came in perfect condition. The tracking is very accurate so it helped me know when I should be expecting the notification from the Post Office. As for the dresses, they look exactly as in the photo. One I had it done after my measurements, it fit me very well, I just had to tighten and shorten it a bit (it is specified that 5 cm would be added to the length for the heels, so be careful when you write the measurements!). The other I ordered size 12 and it was a match! In short, the experience was wonderful, the prices are affordable and the sizes are exactly as in the charts so if you know your measurements right, you won't be disappointed. The quality is superb and the handwork likewise. Thank you! I will definitely buy more dresses from here!
Date of experience: May 8, 2019
I saw a link while reading an article, really glad I clicked on it. Site is super easy to navigate and of course fabulous items at amazing prices. I already have some coworkers sign up and I can't wait for my order of over coats to arrive!
Date of experience: November 2, 2015
Don't waste your money by buying their disaster products. The quality is not a defined word in this company. There is not even a simple tag on the dresses, I don't know whether they are second hand or not. The size of them is not fit. They shipped my order in 4 separated parcels within 2 months and DHL charged me for the price equal the cost of dresses. So shipping is NOT free.
NEVER do that. AT ALL
Date of experience: December 23, 2014
I’m so sorry that you had an unpleasant shopping experience on our website, but could you give me your order number so that i can check your order status and try hard to solve your problem as soon as possible! May you have a nice day!
Thanks for your review!
I ordered this evening dress outfit expecting a cheap and flimsy garment.
Not only did I receive it quickly, but I also received a high quality item which was well worth the money!
An excellent company that I will happily recommend and use again!
Well done tbDress!
Date of experience: August 4, 2014
I ordered from TB Dress over two weeks ago.My order was supposed to be delivered in five to twelve days and I still have not even received a shipping statement much less my order. I sent an email that went unanswered. I feel like I have been ripped off. I will never order from this site again and urge anyone else not to. They get zero stars all around.
Date of experience: December 11, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
Ive bought a few things from Tbdress and really like their products. Skirt is really comfortable not too long. Material is soft not see through. I ended up buying 2 more. Perfect for bumming around or dressing it up. I travelled to the Caribbean with it and was able to get lots of use.
Date of experience: May 6, 2015
My dress is as beautiful as advertised, it's excellent quality. I ordered it in Ivory and used the custom measurement option. I followed religiously all the rules given on dresswe for measuring myself.
Date of experience: December 5, 2014
Let's just say you always get what you need. I have had several bad experiences when it comes to shopping online but nothing ever went wrong when I switched to TBdress. I have spent most of my time referring my friends to the online store to enjoy what I also enjoyed. Just a quick reminder, the site really offers you an easy way to make your payments and can also offer a full refund if you are not satisfied with the job done by them.
Date of experience: August 18, 2013
Great dress! Second time ordering from them. Great quality and fabric for the price. Shoulder length is always a bit large but nothing a quick safety pin or alteration can't fix. LOVED the fast shipping time! THANK YOU!
Date of experience: February 15, 2016
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear, customer,
This is tbdress service on sitejabber, I'm so sorry for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress. Com. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service