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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...
My experience was as follows: I ordered almost a month in advance my order sat in "processing" que for two weeks because of this I emailed three times before the order shipped. Conveniently the order shipped then someone responds by this point I am infuriated. The lies flowed from there. They will pretend that the ordered couldn't be cancelled from fed ex which I took it upon myself to do. They still pushed it through. My order arrived an entire week after I needed it. I had it shipped back to them with permission only of course only to pay for the shipping and never receive my money back. This company is disgusting to do business with.
Tip for consumers:
It would have been helpful to know to skip this company all together they will lie to you your order will sit in queue for weeks before it ships and ultimately even after you have paid for shipping to return the order that they claim can’t be cancelled to begin with and you still won’t get your money back after it’s all said and done.
Products used:
Shirts
Date of experience: August 16, 2021
The order took forever and then the dresses were horrible, like a junior high sewing class. Returns have too many steps, only to get a response of "The photo you sent looks like what you ordered. Total scam!
Date of experience: December 7, 2020
The agents who had a chat with me were incredibly friendly, and that extra hospitality goes super far in my book—I would highly recommend this site to anyone and will definitely go back for any future fashion needs. In fact, I might have to come up with more reasons to start a fashion center and import stuff from this site.
Date of experience: April 26, 2015
I have to update as I feel it's only fair. After writing my review i sent a copy to the store as they had asked me to write the review. They replied and gave me the information that when my order was processed, the boots were then requested to be made. No wonder they are such good quality. It does not say that on the site. A week to make the boots is completely different to a week to get a pair off the shelf. Silly sausages. That's a selling point. Don't hide it. As the only reason I'd withheld one star was for the delay I've now given it so yes five stars. Well done
Date of experience: September 26, 2018
I ordered these boots from tb dresses. They seemed to sit in an awaiting shipment category for a long time. Over a week. I did email and complain as I felt that was rather a long time for a company to take to get a pair of boots out ready to be posted. I was told that they were on their way but there wasn't any tracking number. Can't say in honesty that I believed them but really what can you do. I informed the company that I had several items in my cart but I wouldn't purchase till I had received my boots and gotten an idea of the delivery time. The order was placed on August the 7th and I received the boots, which according to my order on tbdresses is still awaiting shipment, on The 31st of August. So a little over three weeks. Semi acceptable as I did not pay for shipping, but the boots were expensive ($119) so I did expect that I would receive them sooner. The wait was definitely worth it as the boots are absolutely gorgeous and very well made, so not really expensive as they are definitely very good quality and not cheaply put together. I feel I wouldn't have felt the wait was so long if the company had updated its status instead of them showing as awaiting shipment. Ok that's my gripe. All in all I would happily recommend purchasing from this store. The boots are actually better than the picture provided of them and of good quality and fit well. The customer service was quick to respond when I emailed them and didn't give the impression of a brush off and not their problem. They took the time to reply to what I had asked of them and I don't doubt that if something had gone wrong they would have been there to help with a resolution. I will go ahead and purchase the items in my trolly now so I guess that's the best recommendation I can give. Thank you for taking the time to read my review and if you have or intend to purchase from tbdresses then I hope it may have helped you in some way. Even if only to make you aware that the "awaiting shipment" doesn't change and your purchase is more than likely already sent. Susan
Date of experience: September 6, 2018
I purchased two pants outfits from TBdress. I got two different sizes because sometimes I need a bigger size on top and smaller pants. It took weeks for the items to arrive and, if you want to check on your order, there is no reasonable way to do so. When the items arrived, they were awful; very poorly made, and, neither of the tops came even close to fitting even though they were my size. I have been attempting to find an address to return the items but have been unsuccessful. I sent them an email, as requested, with all my information and also, pictures of the items. I have never received an answer. Nothing works with this company. I can't believe they are allowed to do business in the US! Total Scam!
Date of experience: April 4, 2019
How does sizes work? Do I need to order a size or two up from actual size? Don't have a rating for site, just viewed it today. So just clicked 1 star seeing as how wont allow me to proceed unless rated..
Date of experience: November 30, 2015
I ordered a new wardrobe for the season. When I finally received everything, my daughter saw it ended up claiming everything for herself. I am very happy with purchases, and apparently, need to order again. Shipping did take a long time though.
Date of experience: January 5, 2016
The number of compliments I get from the jacket are uncountable. It is a cold shield delivered cheaply to me by tbdress.com. I am confident about shopping from them and will definitely go for more in their site. I appreciate the lovely and caring customer service.
Date of experience: April 17, 2015
If you were ripped off like I was, you can contest the charges with your credit card company! Don't let these crooks steel your money! I got ALL my money back through Visa, didn't settle on 30% of price I paid. Don't just complain, get even!
Date of experience: February 21, 2015
Dear Rachael,
Thanks for your review here.
We are very sorry for the unpleasant experience happened on you. Could you please tell me your order number so that I can check the details for you? I will also inform your questions to our manager. Anyway, we will try our best to improve our service quality.If you have any questions, please feel free to contact us at service@tbdress.com or sns@tbdress.com.
Have a nice day!
Best wishes,
Tbdress Team
The moment I received this website I have been shopping on it, especially since they offer plus sizes. I usually don't shop on line because I like to see in person but these items are too sexy and priced well not to.
Date of experience: September 19, 2015
TB Dress is one online shopping company I can rely on for quality products and promising exchange offers. I’ve been a regular on the site but recently I’ve been encountering problems placing orders and logging in. Hope this bug is fixed soon.
Date of experience: November 20, 2014
I like shopping on this website, they have a good customer service and fast delivery, the quality of the pants I bought this time is great, I am pleased with it. Thanks tbdress! I will come to your site for more items.
Date of experience: October 22, 2014
Nothing beats the red color fashion dress from tbdress online store. They make me look very elegant when I wear my diamond jewelry. I wore these dress to my friend’s wedding party. I could not stop blushing due to non-stop flattering comments.
Date of experience: July 24, 2014
Please do not buy from this company the material they use is worthless and the pictures they show of their coats are fake they look nothing like them. Can't get your money back so don't give them a dime. Scammers and thieves.
Date of experience: November 17, 2020
I purchased my first pair of sandals from TBdress in June. When they arrived I was impressed with the looks. They looked exactly as featured. And they were very comfortable to wear. I wore them out shopping and a total stranger came up to me to compliment me on my sandal. If you are those people(as I am) who don't won't to see themselves wearing the same shoes as most individuals, then I definitely recommend these sandals and virtually all sandals featured in TBdress.
Date of experience: June 29, 2016
This is not my first experience with tbdress. As always dress arrived earlier than was stated in order confirmation, so I was nicely surprised. I assess that quality of dress is very high, and fits as expected to person who requested it.
Date of experience: December 9, 2014
I wore this dress for my best friends wedding.
It was so well made, comfortable, perfectly fitted, looked a million dollars. My dry cleaner asked if I paid over $3000 for it.
I definitely recommend TBdress and ill be shopping regularly :)
Date of experience: December 16, 2014
So hard to find clothing in dark brown. Length is good, wish it c/be longer but I knew what I was buying. It does fit a bit snug so did order up. I'm a 10/12 right now so bought a large. It's very stretchy though but w/out stretching out. It is super flattering. It's my favorite sweater right now. I'm also buying it in the light brown color & the black. Wish it came in dark grey because I'd buy that too. I'd like to see exact same style (bit more length) in a lighter weight sweater for summer. Thanks for the great item & if you're on the fence on getting this, go for it.
Date of experience: May 6, 2015
I just won a refund from PayPal for 2 dresses I ordered from this company. After 2 months and no dresses received I finally got my money back. Every time I wrote to ask them about the status of the shipment they would say it was coming. Then they gave me a tracking number that was fake! They are very apologetic every time I complained. They stall and stall hoping that the customer will get frustrated and give up. Thank goodness I used PayPal because I got my money back and lesson learned. Don't order from this company!
Date of experience: August 30, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
"This dress turned out to be even better than expected! The fabric was heavy and elegant to wear and the color is exactly as pictured. TBdress offered great customer service and a fast delivery time. I would defiantly recommend this dress because it has such a nice fit and there are so many ways to wear it, making it very versatile!
"
Date of experience: December 29, 2014
My girlfriend really loves this site, she's on it every day and I have to admit myself that it has some pretty cool dresses. At least the ones she bought, they make her look beautiful. I am very happy to see my girlfriend delighted every time a package comes from tbdress, so I would recommend this site to everyone.
Date of experience: May 10, 2014
I also don't know where all these positive reviews came from? Products were very poorly made. I ordered 2 dresses and they arrived in a timely manner but look nothing like the dresses I ordered! Poor quality and stitch work. Never ordering again. Thank goodness I did not waste more money and only ordered 2 things.
Date of experience: September 16, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
My wedding will be in may. I bought my wedding dress in January. After two months I received an email that they had already delivered my dress a week ago. I never saw the dress. Unfortunately I didn't get it! I don't have money to buy another one and I don't know what to do. Please do not buy from this site! They deceived me.
Products used:
Wedding dress
Date of experience: February 23, 2023
Be careful ordering from TBdress. I ordered a prom dress for my daughter in May 2021. The dress was never delivered to me. They took 6 months to confirm this. Then they said they can't refund fully because it was a 'special piece'. I have been chasing for a refund since then. No reply to my emails. They have put me off buying online completely.
Tip for consumers:
use this website at your own risk!
Date of experience: January 20, 2022
I order 3 dresses for the flowers girls in my wedding received them and were extremely disappointed with them. They don't look like the one in the picture, the color is not like what i had chosen. I believe that this site just took photos of dresses from other sources and marketed them as their designs where they tried to follow the design with inferior quality and taste. When i contacted them to process a refund, they kept giving me the run around even after i agreed to pay all shipping cost to return the dress as stated in their website, they still refuse to refund me. Stay away from buying from this site. They are a fraud.
Date of experience: March 7, 2014
Dear sj j.
This is tbdress service.Our return policy is always valid. Buyer might need to offer sufficient evidence for refund and return. Please let me know your order number to look into your order details. sns@tbdress.com is my service mail for you.
Kinds and regards
Tbdress service
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team