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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
I am doing online shopping from many website from a long time bt the products and their price and their quality is best i ever experienced thanx sitejabber
Date of experience: November 17, 2015
This company is a scam I, asked that you please don't order anything from them. The process to receive merchandise will take forever to come. I place a order one month ago and I haven't received one item yet. You send a email and they keep putting it out that your merchandise is being package. THIS BUSINESS IS A SCAM I WILL TELL EVERYONE NOT WASTE YOUR TIME WITH THIS MESS. THEY TOOK $158, from me. I asked for a refund and they won't give it to me. I'm reporting the to the BBB, Better Business Bureau.
PS.
I REALKT DON'T WANT TO GIVE THEM ONE STAR BUT, THEY WON'T POST MY REVIEW OF I DON'T.
Date of experience: March 31, 2020
I was shocked when i recieved my big order, the sizes are wrong way to small for a requested large size, the quality is bad as it can get, nothing to do with the material mentioned on the website,, the cut is wrong, and not to mention the terrible cheap packaging and the late delivery, it took them over a month to send them, even i contacted them sveral times, and i get stupid unproffessional answers. They always write their own great reviews on their site and on Facebook, and if they don't like your negative comment they just delete it. As they did with mine.
BE CAREFUL, NO BODY SHOULD EVER BUY ANYTHING FROM THE, I MEAN NOTHING.
Those models and clothes are for a South Korean company, they stole the pictures and showing them as their own, very disappointed, i wish i knew before about those cheaters.
Date of experience: July 2, 2014
I bought 3 coats, a metallic headband and metallic leaf hair clips. 2 of the coats are hideous and look absolutely nothing like the photos. The cuffs aren't even sewn on... You just button them and wear them like bracelets that slide around are the base of the sleeves and don't even stay in place. The material is very cheap and poor quality. I wouldn't be caught dead wearing these coats so they were a total waste of money. One of the three coats was relatively cute but the material was still poor quality and the sewing of the lining is crooked. The first time I wore it half of the bottoms fell off and I had to re-sew all of them on. The headband and hair clip were trash also. Literally the first time I took them out of the package, the headband arrived broken and went straight into the trash, and the hair clip (there are two in the photo but they only sent me one) broke in half the first time I tried to put it in my hair. They make it so difficult and expensive to return items that it's not even worth your time. Please don't waste your money on their cheap trash. I never will again.
Tip for consumers:
Don't do it.
Date of experience: October 27, 2015
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
Hi, I received my wedding dress today and I am so happy with it. The dress fits me perfectly. Its absolutely gorgeous and I cant wait until my big day so I can wear it and show it off thank you so much. I couldn't be happier... LOVING TBDRESS MORE AND MORE.
Date of experience: August 15, 2014
I ordered my wedding dress from TBdress and it came in time. And it is perfect! I am a satisfied costumer so i will order again for sure! Thank you TBdress!
Date of experience: June 17, 2015
I just loved all the dresses I purchased from TB Dress. I have received compliments on every dress I have worn. I tell my friends and strangers that TB dress dresses me.
Date of experience: November 5, 2015
The item is NOTHING! Like the picture. The size is NOT true to size. I will NEVER order from this site and i am going to make a YouTube review. Ridiculous! If I could give negative-60 i would!
Date of experience: January 20, 2020
THE DRESSES WERE JUST BEAUTIFUL! JUST LIKE THE PHOTOS. THE DELIVERY WAS REALLY FAST LESS THAN 15 DAYS I HAD TO SEND BACK ONE BC IT WAS LILLTLE TO BIG FOR ME I ORDER A SIZE 8 -NEED A 6- BUT THE OTHER LOOK SPECTACULAR!
Date of experience: October 21, 2015
I love this site. Great items at great prices. Shipping is extremely fast and I would HIGHLY recommend this site to anyone! You will not be disappointed1
Date of experience: December 2, 2014
I cant wait to get my shirts they seem really nice and comfortable i will forsure keep purchasing here bc they have everything cheap and nice material
Date of experience: January 29, 2017
I Love my jacket, its the middle of winter and i'm in it every day. It is sooo warm and looks so cute! Its my favorite thing in my entire wardrobe. Thanks TBdress!
Date of experience: November 5, 2014
I've been looking for a ball gown for my cotillion and compared to other stores and sites that I've been on, this site has amazing prices! I'm looking forward to seeing the results.
Date of experience: November 26, 2015
I ordered few clothes from TBdress on 6th November. Shipiing time was 5-12 days. After 20 days I did not get anything from my ordered clothes. Is this fake site?
Date of experience: November 27, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I wanted a sexy and sophisticated dress to wear for a romantic dinner with my husband. Upon seeing this dress, his jaw DROPPED! I knew I had to have it, and with the amazing deal, it was even better!
Date of experience: January 31, 2016
It's been 30days I still don't have a tracking or date of delivery. I also noticed I now have fraudulent transactions happening out of my bank account. I'm putting a fraud link on my account
Date of experience: February 3, 2020
I wish I could buy everything and money was not an issue. So I shop at TB dress because I can't get this oxymoronic combo of classy and cheap anywhere else!
Date of experience: February 10, 2015
The website is easy to maneuver and the items are categorized accurately. Its easy to go from shopping cart to looking for more or similar items. Highly recommend this to all. :)
Date of experience: September 29, 2015
The dress ordered on 26th finally arrived and is so comfortable; the material is soft and durable. It is also easy to wash and maintain. I surely got what I paid for.
Date of experience: April 23, 2015
The product they've sent is just as in the photos and as described. It tooked long time for the product to arrive, but it's international. I like them, I like their products!
Date of experience: October 5, 2015
I'm size S/M so I ordered size M. The length of the dress in its description is around 78cm. 78 cm on me should be on the middle of my thigh. However, the dress shows my butt
Tip for consumers:
please be careful ordering on this website...
Date of experience: July 8, 2015
I love a dress when I saw the derss the first sight, but I hesitate because there is no lots of reviews on the page, I like to read the reviews when I buy something, at last, I made the order, because I love it so much, I think this time I'm unconscionable, the dress arrived today, I find that my worry is unnecessary, it is almost perfect, don't worry everyone, people who love it can buy it.
Date of experience: September 15, 2014
Whenever I need to shop for formals I choose TB Dress and when I want to buy casuals, I visit the same place. I am addicted to TB Dress and therefore a member too, but that doesn't fetch me much benefits
Date of experience: November 23, 2014
Place my order and never received it
Looked up my tracking and it was all in asain wording
Reached out to CS never got a response
Live chat was never available
Tried to enlarge the tracking info and hit the received button couldn't undo it
Reached out 3 more time never got a response.
Now I have to go through UPS and I don't even have the ups tracking number
NEVER AGAIN!
Tip for consumers:
Don't shop with them
Products used:
Never received my order
Date of experience: May 25, 2022
I placed an order. Although, there was some negative reviews. I was thrilled when I recieved my order. It came fast and everything I ordered was exactly as the picture. Will definitely order again.
Date of experience: September 13, 2015
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Hi Emma M.
This is tbdress service. If you are not happy with your items from us, after confirmation wrong-item delivered, customer could ask for refund. Please give me your order number so as to look into your order. I am here sincerely wishing to solve your complaint at my effort. But One thing I could ensure you that Tbdress has been doing business online for years with no spam, no scam. Whats more, return and refund policy is always valid for buyers: http://www.tbdress.com/help/Returns-Refund-Dispute-15/. sns@tbdress.com is my service mail for you. Looking forward to hearing from you for your order number
Tbdress service.