TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
Blue Lapel Lace up Women's Shirt Dress just for $17 You people are just awesome. This is the thing that all I need to say in regards to Tbdress. It was great experience to shop with you. Above all you folks conveyed it to me inside time. I am going to keep in touch with Tbdress always and will do shopping in future as well. Much obliged to you Tbdress for conveying high caliber at moderate and sensible cost. Thank you.
Date of experience: September 17, 2018
I had given TBdress a poor review a few weeks ago. Since then I have received 4 emails from a guy called Aaron asking me for an ID. I gave him what the site gave me in all their email communication with me. Apparently they could not locate my order and cannot track it. My credit card has been deducted. So I am wondering if
1. TBdress really has a problem with tracking their orders
2. Their back office support is not working
3. Or it is just a game.
Readers, what do you think? I am getting more upset by the exchanges of email with TBdress. They appear to have no sincerity to help me out on the return. However because of the bad rating I have given them on Sitejabber, (read by 8000 already) TBdress wants to appear to be trying to resolve the problem. Am really cheesed off by the situation.
Date of experience: May 26, 2016
I ordered my dress on Feb 22 and was told that I would receive a tracking number shortly. It's now March 5th and have not heard from them. My order number is ******* and am worried that it won't be here in time for my wedding. Any ideas for some help?
Date of experience: March 5, 2014
Hello dear,
This is tbdress service. Your dress is being made. Ususally it takes 13-17 days to get your dress done. I am sorry for the delay. Since your request to make it more looser, this should be carefully made. Please give us bit more time to make it as beautiful as you request.
Keep in touch for your order
Best wishes
Tbdress
I did not buy from tbdress. But I have been browsing the Internet for a perfect wedding gown for a while. Dresses from tb are kinda expensive. Not suit budget friendly friends. However, some formal dresses are truly cheap. Maybe I will come back and put one or two orders to see whether I will feel pity for my purchases or not. Nice day! :)
Date of experience: October 7, 2013
"I wore this dress to a grand Ball. Was pleasantly surprised when it arrived at how lovely it actually was, considering the price. I got lots of comments from complete strangers how nice I looked.
It was so well made, comfortable, perfectly fitted, looked a million dollars.
I definitely recommend TBdress and I will definitely be back for more dresses when I need them :D"
Date of experience: December 22, 2014
This dress is wonderful, i fell in love. The quality is absolutely high.
I ordered custom size and it fits perfect. I ordered with expedited shipping and have it 15 days later after i ordered it can't be faster!
Super work TBdress team, big lovely thank at all dress masters who work on my dress. It's so beautiful. I will definitely order from you again.
Date of experience: December 16, 2014
I finally settled for the purple dress although everything on tbdress was simply adorable. I love the quality, collection and prices. The vast collection blew me out. I tend to fall for every single clothe here. I never knew it was possible to get dresses online because most sites I am familiar with have wedding apparel. But I learned it after my order was delivered.
Date of experience: April 18, 2015
Tbdress gave us solid recommendations on the pros and cons of every design and material decision we made. They were not in need of money like some sites that will hide the cons just to convince you to but. The site was always responsive and kept good notes on past decisions.
Date of experience: April 26, 2015
I ordered a "Wedding" dress and it took over TWO MONTHS with their standard shipping to arrive to me. And when it did it looked nothing like the picture. It was poor quality, see through, and ugly. I immediately wanted to my money back and while I will say their customers service is responsive it took 50 emails and me paying my own return shipping to get my money back. My experience was terrible, I would never recommend anyone purchasing from this company.
Date of experience: January 31, 2021
Placed order 3 weeks ago, shipped out (supposedly) 2 weeks ago. Still have not received a thing, sent numerous emails with no response. Do not order! Buyer beware, they take your money and you get nothing.
Date of experience: April 16, 2014
Had a really great experience when I purchased from tbdress for the first time. I came across the "Apricot V Neck Hollow High Low Chiffon Dress" and just fell in love with it... from the simple yet sharp lines to the great price. They shipped it really quickly and when I got it the dress just fit so well and I have to say it makes my legs look fabulous. Since I had such a great experience with them the first go-round I've already started to look on the site more and I'll definitely be sprucing up my wardrobe with a few additions from tbdress. All around gorgeous clothes, great prices and quick shipping.
Date of experience: August 20, 2014
TB Dress makes it possible for everyone to own a branded pair of shoes and bag by offering the Big Sale where you can get up to 80% off on the items you’ll love! I make the best use of all the season sales but the best items tend to have lower discount rates.
Date of experience: November 12, 2014
I purchased a pair of shoes from TBdress back in August and while everything about shipping and such was fine the shoes itself did not fit the way I had hoped. Guess that is the risk I took when ordering a dress online. Off to get alterations now but the shoes really are wonderful
Date of experience: December 1, 2014
I'm totally pleased with this purchase. You guys are really nice. The dresses are bought for my bridesmaids and they all look wonderful in this dress. I'm so happy that I have chosen the right website.
Date of experience: December 28, 2014
Tbdress.com is not only good for dresses but I buy my clutches, handbags and shoes here. A full-fledged jewelry section would complete the collection and I would not have to shop anywhere else! Overall fantastic experience.
Date of experience: December 17, 2014
This company is from China and does not allow any returns or exchanges. I purchased two dresses from them and one was see through and the other 2 sizes too large. They refused to provide a refund stating that all dresses are non returnable even though I contacted them the day I received the dresses. $300 lost.
Date of experience: October 1, 2018
After 1 month of placing an order for 4 items 1 eventually arrived. The picture on the site showed the blouse what long enough to be tucked in. But when it came it's actually a crop top. Like seriously! What a shame. And by the way am still waiting on the other 3 items.
Date of experience: December 3, 2019
Order ******* placed May 2018. Dress measurement submitted, but wasnt made to measurements. Some dresses would not clasp across shoulders while others were sliding off shoulders and could not breathe when dress was zipped up. Color was not correct. We ordered a burgundy the dresses came in a red crimson color.
TB dress said they would only give a $50.00 for the entire order(5) dresses! We still have not received the refund.
Date of experience: August 30, 2018
Hi,
Sorry to hear you had some problems with your order.
I could see our representative have refunded you, please pay attention to your bank card.
It will takes around 3-10 days that you can get the money, this mainly depends on the processing speed of your local bank.
Sorry for the inconvenience.
Any other question please mail us via sns@tbdress.com.
Have a nice day!
I didn't expect too much for £9.99. But the skirt fits, is well designed. I got a bandana to go with the outfit and it has a stiff petticoat sewn in. I am really looking forward to dressing up for my party. Thank you.
Date of experience: August 4, 2014
Thankfully, TB Dress has made it unnecessary to hop between online pages to shop for clothes and suitable accessories! I get all I need here. However, I wish I could say the same about my husband. The men’s section is kind of neglected here!
Date of experience: November 20, 2014
This is the third item I have ordered from TBdress. I have been so happy!
I chose the custom size option so the dress fits me perfectly.
Any and all inquiries were handled very promptly and professionally and I really appreciated that I was contacted to provide additional measurements and confirm others.
I can't offer TBdress enough praise for making me stunning and incredibly well made gowns for my events.
Thank you so much.
Date of experience: December 16, 2014
This company is a fraud and all of the "5" star reviewers are fake. None of their pictures are of people! If you look closely, you'll notice they love using flower and animal picts. They even use the same exact picture for multiple "reviews"!
Date of experience: October 19, 2015
I received an item and requested return directions the very same day because it was way too big. They ignored my request until the allowed time period in their return policy expired. Now they are refusing to take the return. I have e-mail proof.
Date of experience: July 21, 2020
If I could give this company and its products minus stars I would. One product, the jeggins was shiny and very very very cheap looking. The pockets and seams that you see on the posted on the website ARE NOT REAL. They are literally painted on. Horrible. This company should be ashamed of itself. And it took almost 3 months to get my complete order. Which consisted of 6 items. Actually the last 3 are scheduled to be delivered today.
Tip for consumers:
My tip is to NOT order from this website. They claim the reason it takes so long to get the products is because the product is made after the order is placed.
Date of experience: April 25, 2019
Had an amazing magical shopping experience here with the successful fashion brands! I found it really impressive! The site has seriously done a great work in building up a portal that offers everything you go for shopping in a mall.
Date of experience: November 29, 2015
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear customer,
Thank you for sharing your experience with us. Sorry to hear that you had some problem with your order. Could you please tell me your correct ID number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team