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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
When I oder stuff, I need it that's why Ordered it. It been more than a week and nothing is heard about. I may not need it anymore
Date of experience: March 17, 2016
Never received my order. Customer service sucks they didn't nor won't to help me with my order. I will never order here again.
Date of experience: May 2, 2020
BEWARE OF THIS WEBSITE! I am convinced they use pictures from other websites and claim it is theirs.
Only buy a dress from here if you want to be disappointed and have to buy another one.
I ordered my dress, and it is not the same dress as the picture. I emailed them, and they claim it is the same dress. It is a horrible replica. These are the differences:
Dress front:
The dress did not have a neckline reaching the top of the neck. It is below the collar bone on the website, but this dress has a full neckline.
The website had cap sleeves that fall on the edge of the shoulders, but the dress sent has thick straps that start too close to the neck.
The dress in the picture is cut so that the waist ends just below the bellybutton. The dress you sent me is cut directly at the bellybutton.
Dress back:
The largest difference between the website dress and the one you sent me is the cut in the back. The dress in the picture has the back cut into a V that ends directly where the zipper starts. With the dress you sent me, the V-shape ends one inch above where the zipper starts.
Also, the V-shape is EXTREMELY close together in the dress you sent me and it covers almost the entire back. It is a lot further apart in the one on the website.
The dress on the website had the lower waist section that came to a point in the back, but the one you sent me is COMPLETELY straight across.
Lace:
Finally, the dress on the website had lace with a different flower print.
The beading in the dress sent is already starting to fall off, from the moment I took it out of the package.
After sending this email, they claimed that it is the same dress, said it was beautiful, and "that We are not the dress reseller; we are dresses manufacturer." If they manufacture the dresses, then they do a horrible job, and it is completely different from the picture.
I want a full refund. I have no problem sending back the dress. Now I have to buy a second one thanks to this awful website.
Date of experience: March 28, 2014
I ordered one dress, my favourite piece of clothes.:)
Good size, good quality, good customer communication
Date of experience: September 24, 2018
Fast shipping as well as durable and affordable product. Am loving it and Gorgeous fits beautifully.
Date of experience: November 16, 2017
Every product I have ordered has exceeded my expectation! Prices are incredible - my Jacket looks incredible!
Date of experience: January 30, 2016
Great clothing, nice and feminine. Good quality. Great website. I would reorder and recommend to others.
Date of experience: May 31, 2017
I love my dress the fabric it's so good and it fit me i love it very much and i will buy more staff too
Date of experience: October 22, 2018
Why are you wasting your time to shop your necessary things moving one shop to another? Visit tbdress.com to complete your shopping staying at home.
Date of experience: May 6, 2015
I ordered a black dress in february and i got in march in canada. It was fit and really nice. Wish it had more colors.
Date of experience: January 18, 2016
I am very pleased with my order. The jumpsuit looks exactly as the picture. I will order from Tbdress again in the very near future.
Date of experience: April 25, 2017
I love your shoes and your online app everything about your company rocks I love yah keep it up your page kick add for real
Date of experience: May 24, 2017
I am satisfied with the experience of how the dresses fit me, I liked that i could track it for the site you sent me.
Date of experience: July 12, 2015
I had a great experience finding a dress on this site. It fit true to size. It was also a great deal!
Date of experience: December 14, 2015
When I received my dress it didn't fit so I tried to contact the company to return it. This is what was sent back to me.
Dear customer,
Thanks for your concern of Tbdress.
We are really sorry for the dress quality issue.
It is made after the order with complicated procedures, sometimes little problem is inevitable. I have told the relevant department to improve that.
Is it possible you keep the dress, we can offer $35 as discount?
Money will be back to the original payment method.
You could donate it to your friends or sale it to somebody
Or you can keep it and place a new order, we will give you best discount of 20%.
If return for refund, The labor fee and the material cost of the dress has to be deducted. So you can only get refund of $70
this is the part of item price 177.84$ becasue the dress was made after your order. We do not has stock in it.
And we did not refund you shipping fee 34.81$ on this order. Becasue the shipping fee was charged by shipping company not us. we already sent to you first time.
I just think return it and refund is a loss for you because the return shipping fee is much for this.
Besides, if you need the refund urgent, that will be delay, need about 1 month for you to receive the refund,
Because we will refund you after we received your return package.
The return package on the way to us may be need about 1 month
What is your opinion?
Hope you can consider our advice and kindly reply us.
If you have any other questions, please do not hesitate to contact us and we will reply you as soon as possible.
Thank you and best regards,
Lynette
Customer Service Department.
Tip for consumers:
The quality wasn't good and no refund policy...They are in Korea or there abouts so no communication is available.
Products used:
Dress
Date of experience: June 17, 2021
The clothes seems absolutely amazing the details appears accurate to depict the image and type one wishes to purchase.
Date of experience: July 23, 2015
I am looking for a nice dress to wear to a wedding and found the perfect dress at TBDress. And you can't beat the prices. Thank you.
Date of experience: July 13, 2015
Shopping for the long coat and finally I found it. Fit very good and got it with very good price. Thanks TBdress
Date of experience: December 3, 2015
THIS WAS AN EXCELLENT BUY THE JACKET FIT PERFECTLY THE MATERIAL WAS EXACTLY WHAT I EXPECTED AND THE COLOUR AS WELL AS THE OVERALL JACKET WAS TRUE TO WHAT WAS REPRESENTED BY THE PHOTOS.
Date of experience: December 2, 2014
TB Dress isn't only the best online shop for fashion freaks but also for the brand freaks! I am both and I shop only at this site!
Date of experience: February 4, 2015
The dress came when it said it would and it fit perfectly! I would definitely order again from tbdress.com
Date of experience: January 9, 2017
This is my first time, i am buying the product so i will give experience after seeing the product...
Date of experience: January 4, 2016
I ordered a beautiful dress based on the great prices and great reviews. I hope I am as pleased as they are
Date of experience: October 10, 2015
The beautiful and sexy elegant clothing lovely material and good service provide to customers and keep updating the news
Date of experience: February 6, 2017
TBDress have a great products with great prices and wonderful materials, they are extremely confident with great customer service
Date of experience: February 7, 2017
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me the ID so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team