- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
Please, please, please read this. Okay, so I am getting married in May 2014. I had chosen a bridesmaid dress that was going to be over $200. I decided to take a look at some online sights first to see if i could find anything cheaper. I came across tbdress.com and was in such a frantic panic about getting cheap dresses that i didn't really do any research. I found something much prettier than what i had picked out for $200 and decided that since it was only $70 we were going to go with it. I had all my girls order it. I got a sketchy email afterwards that was mispelled, but i was too excited that i had found it for a great price that i just totally disregarded that. About 2 weeks later, i haven't heard anything and my dress was still processing, so i decided to email them and see when it would come in. After that i decided i'd look into some reviews. I found all of these horrible reviews and straight panicked! I was sick to my stomach and thought for sure i'd made the worst decision ever. But all i could do was wait it out. The next day i got an email saying that 2 of the dresses had been shipped. They arrived a day later and were PERFECT! I was of course super worried after reading these reviews, but I can not tell you how pleased i am. they do NOT look cheaply made, the beading was BEAUTIFUL, they fit PERFECTLY, and the color was AMAZING. The two that were ordered through me were a size 6 and a size 14w and they both fit the girls perfectly. I have 6 other bridesmaids who has all recieved their dresses and they fit perfectly and look amazing. Of course they will need to be hemmed, but omg that is so minor. Please disregard these bad reviews and remember that most of the ppl that had great experiences don't write reviews, it's the ones that had bad experiences.
Date of experience: November 22, 2013
I return an item 9/14/2020 and have been told numerous times that I will receive a refund, which I have NOT received! BAD company!
Date of experience: November 4, 2020
I order from them on 2nd of December here it is the end of January I still have not got my package or a refund do not oder from them fake page
Date of experience: January 31, 2020
All the reviews that speak highly of this site are fake ateer clear... scammers... fakes... fradulent
Date of experience: December 27, 2015
I ordered pair of shoes on tbdress iam really satisfied
Transportation was via aramex.
Thank you tbdeess
Date of experience: November 5, 2015
Shoppin Experience at TB dress in unique. You find the designs so good that u cant imagine it! Perfect for a fashionsavy!
Date of experience: July 10, 2015
At TB Dress all the best cuts and designs are available so I don't need to check out different sites even when I'm not sure what to buy.
Date of experience: February 1, 2015
PAID 116 DOLLARS! AND RECEIVED NOTHING! It's been OVER 12 WEEKS! TOTAL RIP OFF! I tried reaching out to them MULTIPLE TIMES and got NO RESPONSES!
Tip for consumers:
SCAM ALERT!!!
Date of experience: February 10, 2015
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you are not satisfied with our service, could you please tell me your order No.? Hope you could kindly understand that the delivery date depends on the processing time plus the shipping time. After you have sent me the order NO. Then I will contact with your exclusive customer service representatives and let them solve your problem as soon as possible. Please give me a reply via sitejabber or you could send emails to sns@tbdress.com, so we could check the order status and solve your problem as soon as possible! Thank you for your cooperation!
Don't buy from this site, especially if you need a dress urgently for an occasion! Their customer service is horrible! They shipped a dress to me through UPS and gave me such a hard time due to poor communication between them and UPS. Due to my schedule, I was never going to be home when they come deliver, so I left a note on my door asking them to leave the package at my apartment's leasing office for them to sign on behalf. I never have trouble with courier services delivering packages to me via my leasing office. TBDress insisted and told UPS that since I couldn't accept the package myself, UPS should abandon the package. I tried calling both UPS and TBDress to get them to deliver the package to a friend's address, but UPS insisted that since TBDress was the shipper and asked them to abandon the package, they couldn't redeliver until TBDress removed the abandonment notice from their system. I called China so many times; first of all, it's so difficult to get hold of them, and when I finally did, they kept insisting that they have told UPS to redeliver. UPS kept claiming that they still had a note to abandon the package. I called TBDress several times after that, and finally, after weeks of trying to get my dress, they sent a message to say that they were sorry, and that UPS had abandoned and destroyed the package, and there was nothing they can do. To this day, I don't have the dress, and I had a tight deadline. I ended up having to order from DressWE and paid a huge expedited shipping in order to get it on time. TBDress has refused to refund my money. This is my first and last time ordering from them. Horrible horrible customer service! Please try other sites like DressWE if you want to avoid such an inconvenience.
Date of experience: May 5, 2014
FIT PERFECTLY, EVERYONE ASKED WHERE I PURCHASED. THE DRESS LOOKED STUNNING ON THE BEACH. AND HE PRICE WAS EVEN BETTER, THANKS TBDRESS.
Date of experience: September 7, 2017
I like the t shirt very much it is beautiful and perfect size for me. I am happy to get this one
Date of experience: August 2, 2015
Its my first time to buy it. There are a lot of choices for me to choose. The dresses were so nice
Date of experience: August 9, 2015
U Neck Long Sleeve Women's Pencil Dress - Item Code: *******
I love the comfortable material, professional style and grey elegant dress.
Date of experience: August 5, 2015
Looking for stopper dress TBDRESS Is the place to go, nice and unique styles to make you boost your self confidence.
Date of experience: November 6, 2015
It's my first time on your site ans i found many nice men shirts. I will look back for again.
Date of experience: December 10, 2015
Your site is easy to navigate on and you have things to purchase that are not an every day store.
Date of experience: November 27, 2015
I liked my shoes, size ran a bit smaller but I was happy with the quality and ordered more product.
Date of experience: November 27, 2015
I'm so happy with my wedding dress! I do not imagine it would be so perfect for me.
Thanks TBdress
Date of experience: January 2, 2016
Very good quality but make sure to buy the right size. I like the color, it's as shown in picture.
Date of experience: July 13, 2015
I had a terrible experience dealing with this company. Ordered back in February. Tried to cancel order and was told I couldn't. Was told I could return my items if I wasn't satisfied. Received 1 dress and it was horrid. Looked dingy, had loose threads. They let me cancel the other dress since it hadn't shipped, but only wanted to give back 50% of what I paid. On the item I returned they only wanted to give back 50%. Then they started to negotiate. How about 60% on this one and 55% on this one, etc... I wrote a bad review on SiteJabber and then they wanted to negotiate more. They agreed to credit back the price of the dress which hadn't shipped 100% and 65% on the one I returned. They did credit back the 100% on the dress that hadn't shipped, but I still have no refund on the dress I returned. Over 2 weeks ago, they said they would give back 95% if I removed my negative review on Site Jabber. Then they said they processed my credit. It's now been over 10 days and still no credit has shown... so this review stands! This company is horrible. DO NOT BUY FROM THEM! You are stuck with merchandise or only partial credit if you do not want the item. They try some song and dance about how they have to throw away the items if they are returned - I don't buy it! They also did some funny math in the account making it look like I didn't pay as much as I did on my order - but I have my credit card statement to prove it.
UPDATE 7/10/16 As of today, I have still not received a refund for the dress I returned. I have been told twice the refund would be put through and also to be "patient." I have been asked to remove my review and *then* they would put the credit through. Please do NOT believe the positive reviews.
Date of experience: March 7, 2016
Dear customer,
Thank you for sharing your experience with us. Sorry to hear that you had some problem with your order. Could you please tell me your correct ID number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
It's the first time i buy a dress at TBdress and i'm satisfait, my dresse is beautiful, so nice and confortable. I will buy again.
Date of experience: December 4, 2015
Good quality, ship on time. I am happy to be a member and will continue shop on TBdress online.
Date of experience: December 5, 2015
Ordered, collected in couple of days, in time for the dress up day at school = very happy daughter!
Date of experience: August 4, 2014
My experience was good. I saw a lot of nice things I will be visiting back to the sight.
Date of experience: October 6, 2015
I placed 10 orders, and have received 5 out of it exactly as it was displayed. Size fit perfectly
Date of experience: January 4, 2016
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team