- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
Have purchased a very times and I am very satisfied! Will continue to order!
Date of experience: August 7, 2016
Can't wait for my dresses! The prices are amazing & the shipping very reasonable!
Date of experience: September 2, 2015
The website has an eclectic array of clothing... vintage to modern, classic to chic.
Date of experience: November 21, 2015
It's a great experience. I was amazed when I saw this very beautiful dresses!
Date of experience: November 21, 2015
I got my order within 2 weeks only
Really I like the item :)
Date of experience: November 24, 2015
I love this page, the articles are incredible and the price is very good!
Date of experience: November 27, 2015
If I could crash any website, it would be tbdress.com.
I have a school ball in less than a month and I chose a dress from tbdress.com a few weeks ago. Their false appearances lure you in and before long, I had paid about $200 via PayPal.
The dress I ordered could be custom made (they charged me extra for that) and I followed all the measuring methods exactly.
One week later, I received the dress only to find that it was a children's size version of what I had wanted. Some of the measurements were bizarrely 10 inches shorter than what I had given them.
Of corse, I was mad and frustrated so I emailed them about it.
They poor English response was rude and they insisted I provide photos of evidence. I did so, with a measuring tape to show that I was not lying. They refuse to believe me so I call their number listed on their website.
The connection was terrible and they refuse to deal with me directly insisting to await their email response which was tedious and poorly written.
After arguing with them for an entire week, they decided I could POST it back.
I did not do so for 2 reasons:
1). It was very expensive to post it back as I am miles from China
2). They are very untrustworthy and I would not risk losing any more money over this
Basically, I had given up trying to make them see their mistakes and went to PayPal to open a claim/dispute.
The dispute is still ongoing.
Besides the measurement error, they were many flaws in the dress. The sewing was badly done, the material they used were of a very low quality, there were in tags, no sizing, no brands. The information they listed on their website is misguiding. I did not receive the dress neatly folded in a box. I received it in a crumple bag with creases and wrinkles. It was turned inside out. They also told me to resell it at $30. I did not spend $200 to sell it for $30.
This website is pathetic, ugly, irresponsible, unprofessional, and untrustworthy.
I would have felt better donating that money away. Now I have a child size dress that I cannot use and I still have nothing for my school ball. On top if that, I have lost $200.
I'm ashamed of myself, I thought I would make wiser decisions, this has definitely taught me not to be so naive.
I am also angry because they made me feel this way and it is no fault of mine at all. I hate them, I really do. And mark my words, I will not stop until the truth has reached everyone.
Tbdress, go to hell.
Date of experience: June 8, 2014
Most unscrupulous ROBBERS! Even after cancellation, they will not reund your money. DO NOT SHOP HERE
Tip for consumers:
THIEVES AND ROBBERS
Products used:
THIEVES AND ROBBERS
Date of experience: September 29, 2021
I absosolutely satisfy with order from this site, the quality is superior and I was satisfied
Date of experience: November 11, 2015
I never see a beatiful dresses like you have, i hope that will be arrive perfectly
Date of experience: November 17, 2015
I loved the backless bodycon dress I bought from here! Fits perfectly and exactly like picture
Date of experience: November 25, 2015
Hi, I taste before TBdress its good brand, I don't have any complain, I advise to all my friends to taste this, and much more price low,
Date of experience: November 7, 2015
Nice we like so much more than india
We like to buy our dress this store now a days,
Date of experience: November 26, 2015
Some of the best choices I've seen around for the money. Very Easy & enjoyable to use the service.
Date of experience: November 26, 2015
My experience is good but there is no Cash on delivery option. Its should be add as a option.
Date of experience: December 6, 2015
I'm very happy with the dress I ordered. It's the exact same as the picture and it fits perfect!
Date of experience: July 30, 2015
Absolutely beautiful craftsmanship, quality and description is spot on! YOU WILL NOT BE DISAPPOINTED AND THE PRICE IS WOW!
Date of experience: October 16, 2015
I walked into the club and all eyes were on me the dress was perfect, felt good looked good
Date of experience: January 20, 2016
Just bought two jackets, wanted to buy more but was out of budget, but will surely buy next month
Date of experience: October 26, 2015
I found the bag I wanted for half the price than anyone else around and it arrived very quickly.
Date of experience: April 19, 2015
I was just looking items in the internet and my eyes stop at these items for my family males.
Date of experience: November 13, 2015
I was so amazed to see what high quality I received for the price.
I absolutely love my gown!
Date of experience: September 18, 2016
Really its best product from TBdress i will sujest to all who people are doing online shopping they have to go with TBdress online shooping..
Date of experience: December 30, 2015
Like everyone else, I was very impressed at the beginning with the variety and prices of the dresses. I even had my wedding and bridesmaid dresses selected. But before placing an order, I wanted to see a real life picture of an specific color on an specific material. So I requested that exactly and this is the answer I received:
Dear...
Thanks a lot for your concern and a nice day to you.
Just for your information, there is a button reading"please select color", you can choose your favourite color there.
If you want any other products, welcome to place the order online direct and we will make it once your order is paid. Or if you have any enquiries about our products, please feel free to contact us anytime and we will reply you within 24 hours.
Help center:
http://help.tbdress.com/
Thanks and best regards
Gretel
Since that didn't answer my question I re-wrote it and sent it again. This is the second response I got:
Dear...
Thanks a lot for your concern and a nice day to you.
I am sorry to tell you that we do not have the pictures you want, but there is a color chart on the same page which shows the colors of different material, you can refer to. Your kind understanding will be highly appreciated.
If you want any other products, welcome to place the order online direct and we will make it once your order is paid. Or if you have any enquiries about our products, please feel free to contact us anytime and we will reply you within 24 hours.
Help center:
http://help.tbdress.com/
Thanks and best regards
Gretel
I didn't find that kind of customer service helpful at all. I decided to go on the live chat today and this is how the conversation went:
Libby said：2013-08-26 13:54:44
Welcome! Please click the VIP link to chat with me
http://www.tbdress.com?CSID=******* and please order the item by the vip link http://www.tbdress.com?CSID=*******
I said：2013-08-26 13:54:49
Hi Libby
I said：2013-08-26 13:55:34
I'm looking to purchase some bridesmaid dresses, but i'm worried about the color and the material matching exactly what i want
I said：2013-08-26 13:55:59
What would be the return policy if color is not what expected?
Libby said：2013-08-26 13:56:14
Hi, I am a little busy now, please wait a second. Besides, please brows around our websie by the vip link http://www.tbdress.com?CSID=*******
I said：2013-08-26 13:56:48
That's very rude.
You do not have a long operation, the system has been disconnected dialogue you, thank you for your visit and welcome your next visit! Recover Dialogue
A little busy? How can anyone dare to say that to a customer! After this is when I decided to look for reviews and I'm glad i found this web site and I want to thank everybody for sharing your negative experiences, because it definitely helped me make a wise decision not to do business with them.
Date of experience: August 26, 2013
DO NOT ORDER FROM TBDRESS, it was not what I expected, cheap poor quality. No returns. No phone number. No is what u need to say to this website.
Date of experience: May 22, 2013
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Hey dear tbdress customer,
Thank you for shopping with tbdress, which is supplying products of variet and low-prices.
I am alittle worried to hear about your shopping experience. Tbdress is honestly doing business and is growing bigger and bigger. As you mentioned here, tbdress customer service is the key point on which tbdress is paying much attention. Hereby on behalf of tbdress, I sincerely apologize for your treatment.We'd like to hear feedback from customers like you, and be doing better and better on our weak points.
If you like, I would like to be your personal service during your shopping. Write me :sns@tbdress.com, looking forward to being your service.
Happy shopping with tbdress
Kinds and regards
Tbdress service team