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    TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
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Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user alexm158
North Carolina
1 review
0 helpful votes
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November 22nd, 2015
Verified purchase

Quality products. Good pricing. Every item is checked for quality before shipping.
Shipping is speedy considering the distance to USA. Be sure to measure yourself and use the size charts to find your correct selection. Don't just use the standard
S, M, L selections based on your experience with your usual brands!

Date of experience: November 19, 2015

Thumbnail of user minim6
Australia
1 review
1 helpful vote
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August 14th, 2014

Don't buy from this site! Or if you do, keep a close eye on the date and open a case with PayPal if needed. The items I ordered took over a month to arrive. When I received the coat I ordered, it was not like the picture used to sell it. It's all poofy, too much fabric used in the front, and not enough in the lining which makes it poof out. Looks stupid!
I messaged them, emailed, opened a dispute and attempted to chat all on the day I received it. Got no response. I messaged again later, and received a message for photos, which I had sent I'm my email, because they will not attach on their internal email system.
Now I'm told I've waited too long to get my refund.
NO WAY! I emailed and opened dispute sent pics all the day of it arriving.
Order no. *******

As I said, keep a close eye on the date, and if you don't hear back from them, and even if you do, go through PayPal. Your possibly more likely to get service.
Good prices, but bad products and bad service.

Date of experience: August 14, 2014

Thumbnail of user aaronl22
Aaron l.

Hi Mini,
I received your message. I'm so sorry for the problems you have met. I will communicate with our sales manager and reply you as soon as possible. You can also write me here: sns@tbdress.com. Thank you for your feedback.
Tbdress service

Thumbnail of user alvad7
Seychelles
2 reviews
0 helpful votes
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December 2nd, 2014
Verified purchase

I've ordered from this site 2 times and was very pleased each time. I think the best thing about TBdress is that they offer really cute clothes at affordable prices. The quality isn't all that great for some shirts but for under 10 dollars, it's way more than a bargain. I love this site and I think it's perfect for college women who want to dress stylish for less. I actually prefer online shopping because I find much cuter clothes and I don't have to deal with snotty employees (not that I ever have). But to summarize: cute clothes, cheap prices. I think for us women that's a perfect combination.

Date of experience: December 2, 2014

Thumbnail of user gracel14
Maine
1 review
2 helpful votes
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January 22nd, 2014

Hello guys
I can describe myself as a fashion lover. I normally visit tbdress to sample some of the latest arrivals and you can be sure i never get disappointed. They have very quality dresses and jewellry that retail at very pocket friendly. I would recommend tbdress to my friends because its my favorite among many others.

Date of experience: January 22, 2014

Thumbnail of user tracyl46
California
1 review
4 helpful votes
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February 3rd, 2016
Verified purchase

I ordered this dress about 2 months ago and I still haven't got it yet I contacted the company 4 times now and still haven't gotten it. The reply is 17 - 22 days to ship out. But it's been almost 2 months and it's not shipped out yet. And then they tell me if I want expedited shipping I should go to there tbdress.com and order straight from them. Which I did and if I spent over $300 on my next order to expedite the shipping. Why would i make A order if i never got the first. I'm not stupid. Its been 2 months more than 17 to 22 days and its still not even shipped out yet. I won't arrive in time for me, for what i need it for. This is ridiculous and a customer service sucks. Don't order from them I believe it's a scam.

Date of experience: January 31, 2016

Thumbnail of user careyl7
Kenya
1 review
2 helpful votes
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October 22nd, 2014

You have so many clothes to choose from and it feels endless! Plus there are a lot of good prices, its not to expensive for some people so they cab get clothes for the kids and I am sure they will enjoy picking out their own clothes they wanna buy and stuff like that, and they have a lot of cute outfits that will fit the style they would like so you don't have to worry about anything like that

Date of experience: October 22, 2014

Thumbnail of user priscillae1
Canada
1 review
6 helpful votes
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February 25th, 2016

Don't ever deal with this company... they are scam. Ordered an item from them mid January and they said will email me the confirmation of shipment but I never received it. When I asked them, they said it's still not shipped because it didn't pass thewquality control and they need to 'redo the item. Until now, there is still no news about my item. It's like I just gave them money for nothing. So, if you don't want to waste your money... don't ever ever order from this company. Please so they stop doing this and stealing money from people... Priscilla

Date of experience: February 22, 2016

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user shellyb179
California
1 review
1 helpful vote
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August 24th, 2020

It took over a month to receive my order with no updates at all. When it did arrive the quality of merchandise, well the dress feels like paper for real. Be aware that the plus sizes on this website are not plus. Ordered several items all are too small. The 4x fit my daughter who is a med at best.

Date of experience: August 24, 2020

Thumbnail of user ellenc32
Australia
2 reviews
0 helpful votes
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April 16th, 2016
Verified purchase

The shopping with tbdress.com was a pleasant one, easy browsing and details of product were described and listed clearly. Payment process was smooth.

The best part was: Purchased product was delivered on time with all email notifications re the progress, and the product reached expectation absolutely. Actually, surprisingly better than expected.

I'll definitely shop with tbdress.com again.

Thanks,
Ellen

Date of experience: April 12, 2016

Thumbnail of user ch12368
Georgia
3 reviews
10 helpful votes
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April 14th, 2019

Ordered 3 formal dresses for my daughter's wedding. I followed the merchant's recommendation to ensure I had the right measurements and then ordered one size larger to ensure they fit. When received, all were too small and the colors are nothing like those shown online. After trying on once, I contacted Tbdress to return them all. Two days later I receive an email telling me they will not give me the return address (China) until I accept a 40% refund. That's $255 I loose for dresses they can resell (even though they will tell you they can't resell). I have this purchase disputed - still waiting. DON'T BUY FROM CHINA!

Date of experience: April 12, 2019

Thumbnail of user taghreeda
Texas
1 review
2 helpful votes
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April 16th, 2014

I ordered from tb dress 3 months ago and am still waiting for my shipment. I have yet to speak with anyone live. Someone named Heidi is answering my emails with very poor, poor customer service. I do not recommend this site at all. It has a been a nightmare. I want my money back and havent received it either. This website does not care about their customers. Its a wonder why their still in service. They have no good customer service. I want my money back..

Date of experience: April 16, 2014

Thumbnail of user mariela10
California
1 review
0 helpful votes
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July 29th, 2015
Verified purchase

TBDress.com has become my go to place for beautiful and affordable dresses! I recently ordered three vintage style dresses for my trip this summer and they're perfect! I can't wait to show them off! Easy online ordering and on time speedy shipping. I will be coming back for more!

Service
Value
Shipping
Quality

Date of experience: July 26, 2015

Thumbnail of user letitialm
Massachusetts
1 review
1 helpful vote
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July 11th, 2014

To be honest, I wasn't 100% confident about ordering from tbdress, but I took the risk. I am so glad that I did, the dress is perfect in every way! I ordered it in hunter green and it is simply stunning! Perfect for my year 12 formal! I had doubts about the dress as some of my friends have had bad experiences ordering dresses online. But after my experience with tbdress I would definitely recommend them to everyone I know! Affordable, gorgeous dresses which are shipped quickly, who could ask for more!

Date of experience: July 11, 2014

Thumbnail of user jamieh58
California
1 review
16 helpful votes
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September 16th, 2015

I'm really not sure where these positive reviews are coming from. I assume the company pays people for those. This company uses photos from other manufacturers and ships you a cheap knockoff. My dress arrived with a hole in the waistline and a completely lopsided neckline, in addition to it NOT being the dress I ordered. When I contacted them for a refund, they told me the issues with my dress were "very normal" and even "famous brands" have these issues. Don't waste your money on this gross scam company.

Date of experience: September 13, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user hildab2
Malta
1 review
0 helpful votes
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August 19th, 2014
Verified purchase

Absolutely beautiful clothing! I am very pleased with my recent order from tbdress. Every item I ordered fits perfectly. Great service. Fast shipping! I received my order within 15 days :) I highly recommend to all who want to look fashionable!

Date of experience: August 19, 2014

Thumbnail of user emmab65
RU
1 review
1 helpful vote
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August 19th, 2014
Verified purchase

I am happy with their overall performance but the support’s response time was not very appreciable. I expected to be answered within 24 hours time (as I was told) but it took more time to hear words from them. Having said this, I still grade them a good service.

Date of experience: August 19, 2014

Thumbnail of user cynthiay2
Malta
1 review
0 helpful votes
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May 9th, 2015

I am not a bride or a groom, but I helped my sister with her wedding and it gave us great ideas for that big day. Prices were reasonable and shipping was OK! Overall, I ordered many nice items from this site for my sister's wedding, and was pleased.

Date of experience: May 6, 2015

Thumbnail of user sarahc58
GB
1 review
1 helpful vote
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February 18th, 2014

I've bought about 3 parcels with about 2/3 items each order and must admit that I'm impressed, takes a few weeks for delivery but apart from that and the fact the sizes are deceiving, about a 10 being the largest! I've never had a problem, really bummed the website isn't up and running as was going to order again for me and a friend, I'm surprised so many people have been disappointed when I've not had any issues, but in my personal experience it's not been a scam!

Date of experience: February 18, 2014

Thumbnail of user leciaj
Philippines
1 review
0 helpful votes
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April 20th, 2015

The most important thing about ordering this dress from tbdress is the fact that it was well designed. It met all the standards that would have called for a higher price than the site asked. My evening party went well.

Date of experience: April 17, 2015

Thumbnail of user virginiah35
Ohio
1 review
0 helpful votes
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January 15th, 2017
Verified purchase

Simply marvelous merchandise. I'm glowing in fashionable TB dresses. The complement's are outstanding. I'll remain a TB dress customer for years to come. The fabric and the feel of material easily worn. Thanks TB dress fo making me a success.

Date of experience: January 13, 2017

Thumbnail of user annied16
New York
1 review
0 helpful votes
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August 18th, 2015
Verified purchase

The quality of the clothing is very nice, with clean stitches and beautiful hand painted designs. The shipping speed was also very fast, and everything delivered on time as I had wished, so I am very grateful and pleased with my purchase. I would definitely recommend this service to my friends and to others, as you can expect high quality clothing for a decent price with good customer service and decent shipping rates.

Date of experience: August 14, 2015

Thumbnail of user artb18
France
1 review
0 helpful votes
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January 28th, 2016
Verified purchase

Quick & convenient. Great selection of men's styles. Very happy I shopped here. Will come back & also recommend to all my friends. I dislike shopping in stores & purchase 90% of my clothes on-line. This is a great site.

Date of experience: January 25, 2016

Thumbnail of user aprilp16
Michigan
1 review
0 helpful votes
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November 11th, 2015
Verified purchase

This dress fit perfectly.The material is very comfortable also. I have a wish list of many other items I would like to order now that I see the inexpensive price had nothing to do with the quality of the clothes.

Value
Shipping
Quality

Date of experience: November 8, 2015

Thumbnail of user margaretp14
California
1 review
2 helpful votes
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September 11th, 2013

I purchased my dress, thinking I'd get what they have on the site... nope... it was bad. The bottom skirt was horrible, it looked like a halloween dress... seriously, go to a serious store, don't stress yourself and waste your time with tbdresss! You will regret it... never again will I shop there.

Date of experience: September 11, 2013

Thumbnail of user tariqm2
GB
1 review
13 helpful votes
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October 9th, 2015

Based in UK I thought I was dealing with a reputable company./ Ordered Mens shirt and Jackets in size Large. Merchandise came from Chine in Oriental sizes which meant it did not fit me and was poor quality. Tb dress were initially reluctant to offer a refund. After being persistent, got a partial refund. I was not happy. I paid through paypal luckily and got Paypal involved who agreed to act for me and get the FULL REFUND.

Got email saying will offer me a $5.00 coupon as a gesture. This is pathetic and insulting. As this review is gathering momentum, got another email from Tbdress with the same amount of gesture of $5.00. I am not having it from Tbdress.

Tip for consumers:
dON'T WASTE YOUR MONEY AND TIME WITH THESE PEOPE YOU WILL BE DISAPPOINTED.

Service
Value
Shipping
Returns
Quality

Date of experience: October 6, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
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