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    TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
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Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user valeriee2
Puerto Rico
1 review
0 helpful votes
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June 19th, 2015
Verified purchase

My Experience was fairly well, as I ordered my prom and graduation dress through this websites I can definitely recommended. However, once, a dress came dirty ( there was a black stain on the back of the dress). Nevertheless, I guess that was like a one in a million case because all of my other experiences have been worthy of five stars

Date of experience: June 16, 2015

Thumbnail of user melanieg109
California
1 review
3 helpful votes
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September 23rd, 2019

You will order things on their website and they will charge your card, but suddenly when it comes time to fill the order it will suddenly be out of stock and you will never receive it or get a refund. I have gotten stuff from them a few years ago and didn't have this problem, but now they are total frauds.

Date of experience: September 23, 2019

Thumbnail of user kurtw18
Canada
1 review
4 helpful votes
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February 22nd, 2016

This company is complete crap. I am a very tolerant patient person but my experience with this company has been a nightmare! I order 2 items from them in the fall and was unhappy with the quality and size was wrong when I received them! I contacted them and they said rather than return the items that they would replace them with items I found fore suitable at a discount. I have since then chosen 6 different items and each time am told that they are out of stock~ even though the items are currently for sale on their website. It's complete crap. The quality of the clothing I received was terrible! This company is a total scam!

Date of experience: February 19, 2016

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user hopeh120
Florida
1 review
0 helpful votes
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December 1st, 2021

I purchased a wedding dress from this website and it took 6 weeks to receive my wedding dress. My dress did nit look like the dress that was advertised on their website. The quality of my dress was very poor. I reached out by email and Facebook messenger stating I would like to return my wedding dress the same day it was delivered and they only going to refund me 50 percent of my money, plus I have to pay $50 to ship the dress back to the manufacturer. Therefore, I will receive less than 50 percent as a refund

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Value
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Returns
Quality

Date of experience: December 1, 2021

Thumbnail of user alinam18
AE
1 review
0 helpful votes
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June 8th, 2017

My best friend getting married soon so I discover TBDress website, I was afraid to order online in special if I am going for a wedding you cant take a risk. So I decided to giving a try, I order an amazing A-line lace red evening dress, the quality of dress is impressive and as well the material is a very good quality. Dress arrived after 20 days with a nice packaging. I was surprise the color looking exactly like in the pictures and the details of appliques just beautiful. I would recommend this website with my heart.

Tip for consumers:
I really recommend this website

Service
Value
Shipping
Quality

Date of experience: June 6, 2017

Thumbnail of user hanalynb
Netherlands
1 review
0 helpful votes
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April 29th, 2015

Interacting with the site was a remarkable experience from onset to purchase. I cannot say enough good things about the level of client service that was provided, no matter what I was asking, or what time of day it was, there was someone to respond to my every questions, always in a clear and comprehensive way. They truly helped me and partner alleviate any trepidation of purchasing a dress onlone.

Date of experience: April 26, 2015

Thumbnail of user lissas4
Delaware
1 review
3 helpful votes
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August 1st, 2019

That's their first lie. I ordered a wedding dress online, took 3 weeks to receive. Zipper was not down the back, it was in the armpit. Couldn't physically put the dress on due to recent shoulder surgery. Never even tried it on. Tried to return it but after 5 back/forth messages with their customer service, they said they'd refund 10%. Buyer beware!

Date of experience: August 1, 2019

Thumbnail of user milkan
Kenya
1 review
10 helpful votes
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March 26th, 2014

Highly Recommended. I have recently purchased a Diamond Ring from tbdress.com and from start to finish the service was outstanding. My ring was made to order and was delivered sooner than expected. Value for money is exceptional and any time I purchase jewellery in the future, I will be sure to go no-where else.

Date of experience: March 26, 2014

Thumbnail of user marilync158
Texas
1 review
1 helpful vote
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October 21st, 2019

This company doesn't stand by the product and quality they sell! Its a scam! The dress smells horrific (has nothing to do with shipping because I received another dress that didn't smell), quality of material is terrible, the proportions of the dress are NOT cut to size and it has nothing to do with anything other than a dress that was NOT made properly. Another dress I purchased (same size) fit fine!
I paid over $100 USD for this dress and shame on this company to offering me 30$ USD to keep the garbage they sent me or to return it for a refund of 60$ USD and its going to cost me more than that to ship it back so they can scam someone else! Lets not forget the other option they offered me of 50 % percent off another purchase or reorder another size. What part of you selling very low quality apparel doesn't the company understand. None of this is acceptable

Date of experience: October 21, 2019

Thumbnail of user julief31
Canada
1 review
1 helpful vote
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November 26th, 2014

I want to know how the sizes are from the tbdress.com. If I normally wear a size 12 what size would I order? I am just assuming that because of its origin, makes would be a lot smaller... is this correct? Any help would be appreciated as I have my first order pending payment.

Date of experience: November 26, 2014

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thanks for interesting the products on our website. There is contrasting size chart on our website for our customer to choose correct size, you can choose right size clothes in terms of our size chart. And you can also contact our customer service to ask for advice.

Thanks & Best regards!

Thumbnail of user emildac
AE
1 review
0 helpful votes
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January 17th, 2016
Verified purchase

The dresses in TBdress are just awesome. I'm loving them all.
Will be ordering a wedding dress for my Big Day.
Super exited to receive it and to look gorgeous on my SPECIAL DAY.:-)
Thank you TBdress.:-* You have great collection of cloths and great offers too..

Date of experience: January 13, 2016

Thumbnail of user eddiet16
Puerto Rico
1 review
5 helpful votes
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April 12th, 2017

The dress that was purchased by my wife had poor fabrication along the seams and the cups were misaligned. Return process was horrible; took so much time that Paypal return period expired! Customer Service responses took days. Had to send to China instead of the US location from where it was shipped and TBDress did not reimburse the entire price of the dress!

Tip for consumers:
Do not buy from these people.

Service
Value
Shipping
Returns
Quality

Date of experience: April 10, 2017

Thumbnail of user aaronl22
Aaron l.

Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to sns@tbdress.com, we will try our best to solve your problem. Have a nice day.
TBdress

Thumbnail of user dellel
Tennessee
1 review
0 helpful votes
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November 7th, 2015
Verified purchase

I purchased a lovely retro leopard dress for a special event. I really like the dress! It was very comfortable. Looks just like the photos. The fabric is a light weight satin so suitable for "special occasions". My biggest complaint is the fabric snags easily.

The delivery time is a bit lengthy but arrived earlier than the ETA. Definitely using this site again!

Value
Shipping
Quality

Date of experience: November 4, 2015

Thumbnail of user jend24
Texas
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

I have a teenager whose taste and style change daily so I hate the thought of spending a lot of money for something that she may not to decide to wear after it arrives. She is completely in love with the vintage style black dress we bought. The quality and the fit are wonderful and I can tell it is going to be a favorite for the holidays and for a long time after...

Date of experience: November 30, 2015

Thumbnail of user octaviam
Florida
1 review
1 helpful vote
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July 15th, 2014

Material with this level of shining is very hard to find and that too with good quality. But when I bought them I had to believe that in today’s fashion world there are things which are worth it. Thanks very much to tbdress.

Date of experience: July 15, 2014

Thumbnail of user albredak
Philippines
1 review
0 helpful votes
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April 20th, 2015

I got a dress for my daughter last month. What got me pleased is first the quality delivered by the site. It was as it looks on the site and the delivery time. They shipped it all the way to Boston, US in only two weeks.

Date of experience: April 17, 2015

Thumbnail of user nishaa
GB
1 review
0 helpful votes
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December 9th, 2013

Would not recommend buying from this site again.
I ordered some earrings; the advertisement/description said all 4 pairs would come as part of the deal price. But not only did I receive my items late, I only got one pair of those earrings.
I also ordered a handbag which is meant to be white and RED but it turned out to be cream and pink. The handbag is also a different shape and has much smaller straps than shown in the images.
Definitely got a heck of a load of false advertisement!
Overall, waste of time and MONEY spent on this silly site. Wouldn't recommend it.

Date of experience: December 9, 2013

Thumbnail of user noraf8
Netherlands
2 reviews
2 helpful votes
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November 11th, 2014

It was pretty nice, shipping is always affordable, so the waiting time of up to a month was acceptable. If I wanted expedited shipping, they always have that option at checkout,and customer support was very prompt and friendly. Pretty good, I recommend it.

Service
Returns
Quality

Date of experience: November 11, 2014

Thumbnail of user camilleb18
California
1 review
3 helpful votes
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November 25th, 2014
Verified purchase

TBdress has amazing online prices for wedding and evening dresses. The layout is simple but effective and the order process is short. I received my order 3 days after placing and was very happy as the items were better than they looked online.

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Value
Shipping
Returns
Quality

Date of experience: November 25, 2014

Thumbnail of user reneew15
Texas
1 review
0 helpful votes
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December 23rd, 2014

"Hello TBdress team

I want to start by saying a big THANK YOU. This dress was a WOW! Fitted perfectly, got all the attention. It was amazing. I will definitely order from you again and recommend too.
I love my dress. Thank you. Nice job.
"

Service
Value
Shipping
Returns
Quality

Date of experience: December 23, 2014

Thumbnail of user merrisam
Kenya
1 review
0 helpful votes
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December 22nd, 2014

I love tbdress.com I have bought 2 dress from them. First dress was my engagement dress, back in Nov. 09 the dress came on time and the staff was very helpful!. I am normally a size 4 but they explained me how the dress fit so they suggested to order a size bigger!, guess what!? They were right they saved me time and money going back and forth changing size and wasting time. My second dress was by Faviana 6240 in creamy/white. I LOVE IT! I wore it on New years eve and everyone complimented me. Many thought I had the dress maid... it fit so perfect with NO ALTERATION. I am definitely recommend tbdress! 5 ***** for customer service, delivery was free and on time as promise, not to mention the gift. 8) it works! This add a size cups do make a miracle.(a life saver). And last, I saw the dress first at one of the stores not far from my job, it was about 15% saving with tbdress.! VERY HAPPY! "

Service
Value
Shipping
Returns
Quality

Date of experience: December 22, 2014

Thumbnail of user kenisham1
New York
1 review
0 helpful votes
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May 23rd, 2019

You will not get your items within the time frame you paid for. And they won't notify you that your order is out of stock until a month later when you inquire. Pay attention to the bad reviews and don't believe the hype. They are SCAMMERS!

Date of experience: May 23, 2019

Thumbnail of user nicolet56
North Carolina
1 review
2 helpful votes
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October 15th, 2015
Verified purchase

Came across this website in search of a dress for the Marine Corps Ball. It has such a huge selection in just about every color. It is hard for me to narrow it down to just one. Havent had any problem and the prices are reasonable.

Date of experience: October 11, 2015

Thumbnail of user loriw21
Viet Nam
1 review
1 helpful vote
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May 9th, 2015

My products was easy to order. I did not provide enough or left out some information and I was contacted right away.my oder was complete same day and got my products in a few days with regular standard mailing option. It was fast.

Date of experience: May 6, 2015

Thumbnail of user dajuanab
Louisiana
1 review
1 helpful vote
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October 28th, 2015
Verified purchase

I love that this site offers quality clothing with unbelievable prices. I shop here frequently and am always pleased when I receive my items. People's response to the clothes I purchase from here are always flattering. I won't shop anywhere else for dresses

Date of experience: October 25, 2015

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

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