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    TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
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Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user mercyi3
Illinois
1 review
0 helpful votes
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July 2nd, 2020

Never buy anything for this company. I ordered my dresses since April 2020 and I didn't receive it... I requested for my refund and they told me they are going to refund me by June 2020 but I didn't receive anything. They keep stealing peoples money.

Tip for consumers:
Never use this site to buy anything.

Products used:
Nothing

Service
Value
Shipping
Returns
Quality

Date of experience: July 2, 2020

Thumbnail of user br9839
California
1 review
1 helpful vote
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July 24th, 2015
Verified purchase

I'm so satisfied with a wedding gown I ordered from TBDress. I ordered on 7/18 and they took 10 days to made the dress. The shipping wow was amazing. I request express shipping and got it in 2 days. I definitely will order more items from here. I had a wonderful experience.

Date of experience: July 21, 2015

Thumbnail of user renaeg1
Louisiana
5 reviews
1 helpful vote
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August 17th, 2017

Order #1 so far so good. I was leery about all of the mixed reviews. I ordered an evening gown. It wasn't as gorgeous as the picture with model but I would be comfortable wearing it. It came folded in a zip lock bag all wrinkled. The construction was decent. The lace and satin was of medium quality. It hung nicely. No unfinished seams. I paid $88 for it. I think it looks like a $200-300 dress.

Date of experience: August 15, 2017

Thumbnail of user barbarah42
MD
1 review
1 helpful vote
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August 6th, 2014

I am so delighted with quick delivery. As last Thursday I ordered a fancy dress for my youngest daughter. She told me that she need to wear it on this Monday. I realised that I already ordered it after I checked when it will deliver as says will deliver on either Tuesday or Wednesday. I start panckied and asked if they can quick delivery that I can pay extra but I was told it was too late. I had to keep it positive. Till then on last Saturday I was so delighted when I opened the parcel its for daughter's fancy dress! You made my daughter's happy! She won't take it off in whole weekend! Thanks so much! 5

Date of experience: August 6, 2014

Thumbnail of user liatp
Israel
1 review
0 helpful votes
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December 24th, 2015
Verified purchase

I bought a long dress in TBdress for my sister's wedding and it was amazing dress, i enjoyed wearing it. I got lot of compliments. It is a very good quality. The service was great too.
I really would like to buy at TBdress again!

Thank you.

Date of experience: December 21, 2015

Thumbnail of user sarahm102
Illinois
1 review
2 helpful votes
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November 28th, 2014
Verified purchase

I received $30 free dress from TBdress through a coupon which included free shipping. They were great to deal with, I uploaded my pictures onto their site and selected how many dresses I wanted and my order was delivered two days later. I'm impressed with the quality and efficiency with service and delivery.

Date of experience: November 28, 2014

Thumbnail of user andran
Romania
1 review
1 helpful vote
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February 1st, 2014

Every single time I log in to tbdress I always find something to buy. I shop for clothes online at least twice a month and therefore prefer sites that are always bringing in new stock. This is what I love the most about tbdress. They always have something new in store for you. In addition to this, I always find discounts on items almost every other day. For example, the last time I was shopping for back-to-school clothes for my kids I saved about half of the budget I would have otherwise used on other sites. I made use of their coupons which was then added to the discounts they already had on the items. Unlike other sites that promise discounts and then just knock off a dollar, tbdress really has major discounts that really make a difference. In my opinion, it is a tremendous site that any online shopper should try out.

Date of experience: February 1, 2014

Thumbnail of user farahe11
Canada
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

The jumpsuit i ordered has nothing to do with the picture. Not the same material or pattern even and not the same length. I regret that i bought it. The price of the item dropped after 2 days and i asked for a price match, but they refused. Also it was written on their website that the item would take about a month to arrive, it took more than 2 month to arrive and i asked for a refund in the meanwhile they refused. Now i received the item and it is crappy and i asked for a refund and a return and they refused. Worst customer service, quality, style, and material. I paid 70 dollars for the jumpsuit and its not even worth 10 dollars.

Tip for consumers:
Don’t use this website its a scam

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: January 12, 2022

Thumbnail of user deborahl19
Philippines
1 review
0 helpful votes
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April 21st, 2015

I ordered two dresses for my mother. It fits her well, although during the order I had estimated her size. She looks contended with it and I have found her many times on the dress.
One thing I noticed the site is good at is handling customers.

Date of experience: April 18, 2015

Thumbnail of user rajeenab
India
1 review
0 helpful votes
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January 27th, 2016
Verified purchase

I have never experienced this type of shopping. It was awesome. The price of the product I bought is very reasonable compared to all other online shopping site. Really no words to explain. Thanks TbDress.

Date of experience: January 23, 2016

Thumbnail of user tabithag14
Virginia
1 review
12 helpful votes
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February 16th, 2020

I ordered a dress and for three weeks it still hasn't shipped. I asked for it to be cancelled and they responded with please tell us why and can you except 10% off. I needed the dress for a Valentine's Day event and so I had to go buy another dress to replace the one that never came. For 2 weeks I never even heard a response to my messages for a status. I would never recommend this site ever!

Date of experience: February 16, 2020

Thumbnail of user gennifers2
California
1 review
3 helpful votes
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April 22nd, 2018

TBdress is a wonderful site to shop and purchase good quality merchandise.
My orders placed have all successful been received and no back orders.
Shipped on time and received in the specified time date mentioned.

Date of experience: April 20, 2018

Thumbnail of user gisellec2
California
2 reviews
6 helpful votes
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November 26th, 2014

I ordered a black lace dress of popcherry in a last minute desperate rush to have something to wear to a dance. The dress was very good value at only $30 and came with express free shipping. Great store, super easy to use and a cute range of clothing, my only complaint is that the shipping promised it delivered in two business days (when ordered before 2pm) but it came in 3. Apart from that I think the dress was a bargain and will be defiantly be telling my friends to shop here in the future!

Service
Value
Shipping
Returns
Quality

Date of experience: November 26, 2014

Thumbnail of user carolines20
California
1 review
0 helpful votes
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December 16th, 2014
Verified purchase

I ordered a dress from TBdress and fell in love with it! For quite some time I was hesitant to buy without trying on, but then took a risk and it was absolutely worth it. I took the standard size and it was matching perfectly! Got to wear it already on 2 occasions and each time it is a pleasure. Good quality of material makes it pleasant to the skin. Now considering to order one more dress :D

Date of experience: December 16, 2014

Thumbnail of user michelled52
Switzerland
1 review
0 helpful votes
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April 29th, 2015

I ordered my wedding band from Tbdress and was worried as I was never able to see it in person before receiving it. Throughout the process, the cs was very attentive and available for any questions I had. When it arrived it was more beautiful than in any of the pictures and fit perfectly. I would recommend Tbdress to anyone who wants something one of a kind.

Date of experience: April 26, 2015

Thumbnail of user sabrinab4
Italy
2 reviews
7 helpful votes
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January 4th, 2014

I made the mistake of buying quite a bit of clothes and shoes. The clothes were certainly smaller than they look on the website, but I can fit them. It just isn't the same oversized sweater look I was going for. The models are either the size of 12 year old girls or they are not shipping us the same clothes advertised. The quality was poor. The shoes were ok. Looked a bit unfinished, but I think I can fix it. I will try to fix all the threads hanging from sweaters. No point in trying to get a refund. In this case you really get what you pay for.

Date of experience: January 4, 2014

Thumbnail of user aaronl22
Aaron l.

Dear Sabrina B.
Thnks for shopping with tbdress. I am after sale [prepresentative from tbdress, This is my mail: sns@tbdress.com. Would you please let me know your experience with tbdress so that I could make something for you. For your current issues, please i'd also like to direct you to contact tbdress sales department by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

Kinds and regards
Tbdress service team

Thumbnail of user coraa1
Ukraine
2 reviews
1 helpful vote
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December 8th, 2014
Verified purchase

I bought a jacket on this website. The jacket pretty much looks just like the picture. The belt is only thing that looks different. The buckle is sewn too close to the edge so the flaps don't overlap as much as the picture. I moved the belt myself because I don't mind sewing. After a few uses of the belt though, it started to tear apart. Its a cheap belt. I decided to replace the belt by sewing three black buttons. It was pretty easy. I'm also going to put pockets in the coat. It looks so great and I might buy it in the color red. I receive so many compliments when I go out with this on and I feel fabulous wearing it! It's my favorite coat! I will admit that the fleece material it's made out of isn't the warmest so It's good to wear warm clothes underneath during really cold weather. It's pretty warm in weather that's about 40 degrees Fahrenheit. I love this coat so much and definitely recommend it. I have abnormally wide shoulders, about 41 cm, so it's a bit snug, but it still fits!

Date of experience: December 8, 2014

Thumbnail of user kal235
New York
3 reviews
5 helpful votes
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January 4th, 2014

I placed and paid for my order on 11/29/2013. The order was to be shipped to Nigeria but I paid for it from my US credit card. It is now 5 weeks later (1/4/2014) and Tbdress has still not delivered the order to the recipient in Nigeria. All efforts to get information from their customer service has failed woefully. At first we were informed that the order was shipped out on 12/5/2013 and then the next time we called, we were told that the order shipped out on 12/16/2013 and now we are told that it has NOW left China.
This company is SCAM! Do not purchase from this company. I suppose if you're in China you may actually receive your product.
Oh and Yes the tracking number they sent does not work and the company refuses to tell us the exact shipping company they used, after charging almost $100.00 for shipping

Date of experience: January 4, 2014

Thumbnail of user aaronl22
Aaron l.

Dear Ka L.
Thnks for shopping with tbdress. I am after sale [prepresentative from tbdress, This is my mail: sns@tbdress.com. Would you please let me know your experience with tbdress so that I could make something for you. For your current issues, please i'd also like to direct you to contact tbdress sales department by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

Kinds and regards
Tbdress service team

Thumbnail of user georgef45
AE
1 review
0 helpful votes
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December 16th, 2015
Verified purchase

I placed two orders last month with 7 to 8 items in each. I was surprised with the quality of the items and the accuracy of details. The colors were exactly the same and the sizes were perfect. Moreover, they stuck to the time of shipping and there was no delay at all. Now I am placing another order and I placed one two days back. I am glad I found this website. Thanks TB Dress. Keep up the good work!

Date of experience: December 12, 2015

Thumbnail of user heddam
1 review
1 helpful vote
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July 10th, 2014

Getting a quality dress on-line is always scary; but now I will not have to worry anymore! This dress is wonderful quality down to the very last detail of the lining. I am so excited and happy to find a website where I can find clothing that is affordable and beautifully made! Thank you!

Date of experience: July 10, 2014

Thumbnail of user andrein3
Romania
1 review
0 helpful votes
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December 21st, 2015
Verified purchase

When you are looking for a present or just want to buy something for yourself it's hard to find a decent online shop where all of the items and deals are presented in a coherent and suitable way. The TBdress on line shop is one of them. Thank you very much for the experience.

Date of experience: December 17, 2015

Thumbnail of user briannam2
Massachusetts
1 review
2 helpful votes
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August 4th, 2014

I ordered a very affordable wedding dress from this site. It came exactly as expected and was custom made and arrived very quickly. Obviously it wasn't your normal $1000+ dress, so the material and stitching is not top of the line as you get what you pay for. I was very happy with my purchase, and a local seamstress was able to pull in a couple visible stitches.

Date of experience: August 4, 2014

Thumbnail of user kristens14
Arkansas
2 reviews
13 helpful votes
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October 8th, 2014

Ordered a coat, paid with Paypal, never received item. I have sent this company several items on their website with no response. I have now opened a dispute with Paypal to get my money back. The poor grammar and misspelled words on their website should have been my clue! STAY AWAY from this "company"

Service
Value
Shipping
Returns
Quality

Date of experience: October 8, 2014

Thumbnail of user aaronl22
Aaron l.

Dear Kristen:
I'm so sorry for the problems you have met. Could you give me your order number so that i can check it for you? We will reply to you as soon as possible.
You may write to me here: service@tbdress.com or sns@tbdress.com.

On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.

Kinds and regards
Tbdress service

Thumbnail of user bonitah2
Georgia
1 review
0 helpful votes
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July 23rd, 2016
Verified purchase

So far, I have ordered two items from this supplier a gown for my son's wedding and a winter coat. I was very satisfied with the quality and the craftsmanship of each item; however, the formal dress was a little larger than expected and the coat was too small. But overall, a good experience.

Date of experience: July 21, 2016

Thumbnail of user meganm19
Texas
1 review
0 helpful votes
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December 1st, 2014
Verified purchase

I got my dress way earlier then I expected because last year it was delayed. I am absolutely in love with it, and I just want to keep it on all the time, and can't wait for my dance that is coming up. I recommend doing to custom size because it came the the exact measurements that I put it in. I thought it would be small so I went a little larger when measuring, but it is pretty exact to the way I ordered it! I LOVE IT. I think its beautiful, and it compliments all the right places. If you need it, I would give at least a month to be safe because you never know! Great product, good quality. I am beyond pleased.

Date of experience: December 1, 2014

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

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