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    TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
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Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user josier4
New York
1 review
0 helpful votes
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July 5th, 2015
Verified purchase

I found this perfect little red dress that I absolutely have to have for my annual Christmas party. (And it's only July.) It fits my figure perfectly, & I have the cutest pair of green shoes to match. I'm so excited that I found this and it was a great price. Thank you, TBdress!

Date of experience: July 1, 2015

Thumbnail of user shawnar30
Arizona
1 review
0 helpful votes
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November 8th, 2020

I ordered a wedding dress and when it arrived it was missing sequins, had an ink stain in the front and a pink stain on the back. The sizing was also off and looked nothing like the photo. TBDress refused to give a refund if I paid shipping to return. This company is fraudulent.

Date of experience: November 8, 2020

Thumbnail of user dorothyb131
New York
1 review
0 helpful votes
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April 24th, 2019

This is one of the only times I will write a review and send an item back. I will never ever deal with this place again, and I know because they have so many followers that my not liking them really don't matter. But I would like it to be known I paid a extra $26 for rush delivery for a dress for my birthday and that was stated to be 6 to 8 days I got it in about 2 and a half weeks. I knew when I opened the package it was not even close to what I ordered but I tried it on anyway. I had 4 family members over all of them I showed a picture that the site showed then I put that dress on. Thay were in disbelief that this is what was sent to me. I will send it back and never again order from here.

Date of experience: April 24, 2019

Thumbnail of user rahulp4
India
1 review
1 helpful vote
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June 24th, 2014

I ordered from this store mid December and received my items in a very acceptable time even if they are very far from where I am (Canada). I was very pleased with my items. Some of them were out of stock when it shipped out but the company arranged for a refund. My items were like I expected. They looked exactly like on the site and are of good quality for the price I paid for them. I was very pleased with my experience and through my purchase I had questions that were answered each in a one day delay which was very appreciated. I will definitely order from them again. Cute and super affordable!

Date of experience: June 24, 2014

Thumbnail of user robertp83
New Zealand
1 review
1 helpful vote
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November 14th, 2014
Verified purchase

TB Dress opened a whole new range of options for me on branded apparel. I don't have to depend on my U. K. based cousins anymore to get branded clothes and accessories. I wish the shipping time for the items was shorted though.

Date of experience: November 14, 2014

Thumbnail of user rebeccao189
Washington
1 review
17 helpful votes
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August 3rd, 2020
• Updated review

This is an UPDATE: my stuff finally all came! It took almost 4 months. I would say over half was so cheaply made and not like that picture that it will be going into the garbage. But there were 2 items I really liked. So good luck if you buy from this site. It might be good or it might be garbage...

Date of experience: August 3, 2020

Still waiting...
June 9th, 2020
• Previous review

I don't know if my items will arrive or not. It's been over 2 months. I realized it would take a while but this is longer than I expected. With no tracking info, it's hard to trust it will come. I just wanted to warn other people. I won't use this site again. It's pretty risky whether it's a waste of money or not. But hopefully at some point my purchase will show up...

Date of experience: June 9, 2020

Thumbnail of user natashao7
North Carolina
1 review
8 helpful votes
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February 16th, 2018
• Updated review

So after I wrote a review on here, Summer emailed me and told me that they would give me $103 back for two of the dresses that I bought. Originally I paid $123 for both of them. She said that they could not pay back for the shipping so I just said whatever and excepted it and shipped out the dresses. I emailed her the tracking number, just like she asked, and the dresses were delivered two days ago. I have not received any emails or my money and I am completely frustrated and so done with this website!

Date of experience: February 14, 2018

Thumbnail of user aaronl22
Aaron l.

Hello,
Really so sorry for the inconvenience to you. And our customer service has refunded to you, please pay attention to your bank card. Sorry again and any question, please feel free to contact with us. Thank you.
Tbdress

A total joke and a scam. Dont use it!
February 14th, 2018
• Previous review

I have always bought clothes online and have never had so much problems. This site is a joke. I bought two dresses. One was for myself and one for bridesmaid. They both had cheap material. The bridesmaid one looked cheap and felt just awful. I used their sizing chart on both dresses and they both came in way too huge for me. Its like they dont even use the size chart! I emailed them about returning the first one, I paid $25 they said they can only give me $15 plus I have to pay for my own shipping. I told them I need to cancel the second dress order and they said that is has been shipped already, even though the tracking number said it was still being packaged. You only have 15 days to return anything which is HORRIBLE because they take 3-4 days to reply. Never again.

Date of experience: February 3, 2018

Thumbnail of user pos24
New York
1 review
4 helpful votes
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November 15th, 2015

Bought a coat was very cheap. Like they say you get what you pay for. The zipper was junk, can't even get it to work. Before buying it I was trying to figure out the material. I won't say. Well is spandex. I went buy there measurements and not even close. This crap is made from Hong Kong that's why. Plus trying to return it. That's another problem. Its only by email so u have to wait until they email you back. There telling me they can't find my information so I gave it to them and they still don't have my info. So they emailed back sorry there's nothing we can do, thank you for kindly understanding. Ohhhh hell no! There's no understanding here. Plus u only have 15 days to return it. They play email games with you until it's to late.

Date of experience: November 12, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user sayyeds
GB
1 review
1 helpful vote
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December 17th, 2015
Verified purchase

At times we book things online however when delivered we feel like it was something else that we booked.
I bet you all here you wont feel tis way, you will get whatever you see & moreover you will be happy with the products.

Date of experience: December 14, 2015

Thumbnail of user rebekahh6
Colorado
1 review
0 helpful votes
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October 1st, 2015
Verified purchase

I absolutely love my dress! It took a while to get here since they were having a two week holiday at the time I ordered it. But when it finally got here it was good quality and just what I wanted and expected! Thanks!

Date of experience: September 28, 2015

Thumbnail of user enesa2
Bulgaria
1 review
0 helpful votes
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November 21st, 2014
Verified purchase

If you want to buy fashionable clothes at a low budget visit TB Dress instead of falling prey to the hoax discount offers on overrated websites. Yes, TB Dress didn't offer me too many sales but when they did, they were real.

Date of experience: November 21, 2014

Thumbnail of user shirlenap
Canada
1 review
0 helpful votes
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May 10th, 2016
Verified purchase

I want to thank the staff working at TB dress. Last month, i made several phone calls to enquire about my order and the staff were able to help me make my decisions. They were not only friendly but patience as well. My dress and blouse arrived within three weeks from the date I placed the order. I will be ordering more outfits from TB dress.

Date of experience: May 7, 2016

Thumbnail of user michellek52
Nebraska
1 review
1 helpful vote
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September 8th, 2015
Verified purchase

I ordered the dress in an XL and it fits very well. I am tall, so the waist falls a little high for me, but adding a belt helped move the waistline down a little bit. It is also machine washable which is nice

Value
Shipping
Quality

Date of experience: September 5, 2015

Thumbnail of user margaretb61
GB
1 review
0 helpful votes
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December 4th, 2015
Verified purchase

I can't believe that this dress is only 20.62 USD, where I come from this dress would cost at least 5-6 times as much, they sell the most amazing dresses on this site I wish I was a bit younger I would have a new dress for every day of the month. Keep the dresses coming.

Date of experience: December 1, 2015

Thumbnail of user jatinp
India
1 review
1 helpful vote
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June 30th, 2014

Tbdress is an excellent online shopping that has the most amazing clothes at very cheap prices. When I first browsed the site I couldn't believe my eyes! I am very satisfied customer with their service

Date of experience: June 30, 2014

Thumbnail of user clairp5
New York
1 review
2 helpful votes
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November 20th, 2014

I ordered a gown in dark brown, custom measurements for a Blacktie Fall Ball. I received a red gown with the wrong measurements. I would have worn the red dress, but the measurements were so far off, It wouldn't zip. I had to run out and buy a gown last minute. Not a fall color. I tried to resolve with TBdress. I sent many pictures. They finally agreed that there was a problem. The only solution they could offer was for me to return the dress, but I would have to pay for the shipping. Or, they would send another dress at a discount. Things happen in business, but if you are a reputable company, you take responsiblity for errors and do your very best to fix a problem.

Tip for consumers:
If its really important, buy USA. It may cost a little more, but worth it for peace of mind.

Service
Value
Shipping
Returns
Quality

Date of experience: November 20, 2014

Thumbnail of user aaronl22
Aaron l.

Dear Clair,
Thanks for your review! Could you please tell me your order number? We will contact you as soon as possible with your order number and try our best to solve your problem.

Best regards!

Thumbnail of user dewaynem8
Wisconsin
1 review
0 helpful votes
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December 31st, 2015
Verified purchase

Tis has been the most phenomeno shopping experiences I had on line ever. I mean I ran across a lot of good sales but none as good as the ones from jabber. There's a blizzard outside and I have the chance to get what I want sitting in the comfort of my own home can you say "Awesome"

Service
Value
Shipping

Date of experience: December 28, 2015

Thumbnail of user traceyr230
Texas
1 review
0 helpful votes
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December 11th, 2021

Back in August of this year i ordered a romper through TBdress. When it came in september it was the cheapeast material and poorest quality i have ever seen in a garment. I contacted them via email(thats the only way to correspond with them) and told them i wanted to return and refund my item. They went back and forth about why i should get another item etc. I kept explaining i wanted a refund. They finally sent me an address. Mailed the package off in september of this year and as of today December 11 they are saying they havent received my item. They r crooks and thieves. Clothing is horrible do not use this site to order clothes period

Service
Value
Shipping
Returns
Quality

Date of experience: December 11, 2021

Thumbnail of user antonial
Turkey
1 review
1 helpful vote
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August 10th, 2014

I ordered 2 different costumes and chose this company based on price. They were selling the same costumes for less than their competitors. The costumes arrived very quickly and exactly as I had ordered. No complaints at all.

Date of experience: August 10, 2014

Thumbnail of user rebeccat16
Florida
1 review
1 helpful vote
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April 29th, 2015

Based on my experience, The products are high quality, prices very reasonable. The shipping cost is great because when my purchase goes beyond 100 bucks I get the shipping done for free! Customer Service goes above and beyond.

Date of experience: April 25, 2015

Thumbnail of user chrissyf
Georgia
1 review
2 helpful votes
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February 24th, 2014

I placed my order on January 24 for my wedding dress. It is now February 24 a month later and I still haven't received my dress. They said it is going through the inspection process (who knows how long that takes). My wedding is next week I hope my dress arrive this week or else I will be super pissed.

Date of experience: February 24, 2014

Thumbnail of user aaronl22
Aaron l.

Hey dear Chrissy F.

Thnks for choosing tbdress for your wedding store. I understand you get worried about your dress, which is during inspection process. After confirming your dress inspection, delivery would be not taking long. And let me push your order with tbdress salesperson. Oh, yes, please send me your order number at: sns@tbdress.com

Sincerely and kinds
Tbdress service

Thumbnail of user auroraw
Switzerland
1 review
1 helpful vote
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August 3rd, 2014

I bought this item for my daughter, she absolutely adore the dress, she loves it very much, we thinking of buying another one to add to her collections.
The dress is so well made and perfect, perfect for my little princess.

Date of experience: August 3, 2014

Thumbnail of user renatat1
KR
1 review
1 helpful vote
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July 31st, 2014

It was a last minute decision to buy it online. My order came on time and my son wore it the following day to school as they were asked to. He was very happy and his teachers loved it. I can't fault it in anyway. We all love it.

Date of experience: July 31, 2014

Thumbnail of user ireneh11
Sweden
1 review
1 helpful vote
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August 14th, 2014
Verified purchase

Trying to find a evening dress for my friend's party, i found tbdress and ordered a black A-line evening dress. Just received it yesterday, wow>... it's perfect! Just fits me well. And in good quality! Recommend tbdress to all of you!

Date of experience: August 14, 2014

Thumbnail of user ishelyb
Netherlands
1 review
1 helpful vote
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September 10th, 2014
Verified purchase

I am a dress maker myself and I know how much time and detail goes into sewing - especially evening gowns. I am astounded at how beautiful my dress is! The job they did was phenomenal and even I can't do as great of a sewing job! They have surpassed all of my expectations and the quality is MUCH better than any bridal store/designer. Thank you TBDress for giving me a beautifully made gown! I'm so glad I got mine custom made because it fits me perfectly! I can't wait to wow people with my dress and I can't wait to order more from here and tell all of my friends!

Date of experience: September 10, 2014

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
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